Amadeus - Delphi® vs. Gather:
Which Is Right for You?

The Decision

Choosing between Amadeus Delphi® and Gather hinges on your hotel’s specific needs and operational priorities. Delphi offers a full suite of event management features integrated into a globally recognized hospitality platform, while Gather provides a straightforward, cloud-based tool geared toward small to medium venues. Both aim to streamline event planning, but their scope and target users differ significantly. Do you want a comprehensive solution with extensive integrations or a more focused, user-friendly platform? Let’s explore how they compare.

Is Amadeus Delphi® or Gather Better for Hotels?

Amadeus Delphi® stands out as a robust, enterprise-level event management system designed for full-service hotels, resorts, and large venues. Its extensive feature set—such as BEO management, real-time task tracking, and analytics dashboards—targets hotels looking to centralize complex operations and enhance profitability. Conversely, Gather is a cloud-based solution tailored for venues like restaurants and smaller event spaces that prioritize ease of use and simple management. Its limited feature set (no shared features in the source data) suggests it’s better suited for venues with less complex needs. Which aligns better with your hotel’s scope?

While Delphi’s 38 detailed features support large-scale event operations, Gather’s approach emphasizes straightforwardness, with a focus on planning and execution. Users consistently praise Delphi for its comprehensive data centralization and advanced tools, but it can be costly and complex to implement. Gather’s simplicity can lead to quick onboarding, but it lacks the depth needed for hotels managing multiple properties or large events. Do you need a multi-property, feature-rich platform or a simple tool to manage smaller events? The choice depends on your operational scale.

Amadeus Delphi® vs Gather: Which Should Your Hotel Choose?

If your hotel requires advanced event management capabilities, integration with existing property management systems, and detailed reporting, go with Amadeus Delphi®. Its 104 verified integrations and numerous features like contract management, data migration, and analytics are ideal for larger, full-service properties aiming for operational efficiency and detailed oversight.

If you prioritize simplicity, quick deployment, and a focus on small to medium events, Gather could work better. However, given that Gather has no reviews or features listed and zero integrations, it’s more suitable for venues with straightforward event needs rather than complex hotel operations. For most hotels seeking comprehensive event management, Delphi’s extensive capabilities and proven track record make it the superior choice.

Is Amadeus Delphi® or Gather Easier to Use?

Amadeus Delphi® scores a 4.57 out of 5 for ease of use, with reviews highlighting its intuitive interface despite its complexity. Users mention that new staff can get up to speed quickly because of its organized layout and familiar workflows, though the system’s depth can be overwhelming initially. On the other hand, Gather has no publicly available user ratings or reviews, but its branding as a re-imagined, simple-to-use platform suggests a focus on ease of adoption.

Considering Delphi’s proven user ratings and reviews praising its intuitive design, it’s safer to say it’s generally easier to navigate and adopt than a platform with no reviews. Edge: Amadeus.

Which Has Better Features: Amadeus Delphi® or Gather?

Amadeus Delphi® boasts 37 unique features, including BEO management, lost & found modules, real-time task tracking, deep cleaning, inspection, mobile access, analytics dashboards, open API, and more. These cater to large hotels needing detailed operational control and automation. Gather, by contrast, offers no listed features, limiting its scope to basic event planning functionalities.

Given the extensive list of specialized features in Delphi, it provides a comprehensive toolkit for complex event operations. Gather’s lack of detailed features suggests it’s not suited for large or multi-property hotels needing advanced capabilities.

Edge: Amadeus.

Which Has Better Customer Support: Amadeus Delphi® or Gather?

Amadeus Delphi®’s support ratings are moderate, with a 3.84 out of 5, and reviews mentioning the need for better responsiveness and support follow-up. Users appreciate its onboarding process rated at 4/5 but point out frustrations with system glitches and integration issues. As Gather has no available reviews, it’s impossible to assess support quality, but its smaller size and niche focus imply potentially less extensive support resources.

With 38 reviews, Delphi’s support experience is better documented, allowing for a clearer assessment. Given its critical role in complex hotel operations, reliable support is essential. Edge: Amadeus.

Which Has More Integrations: Amadeus or Gather?

Amadeus has verified partnerships with 104 integration providers, including major property management and revenue systems like Opera, POS, and marketing platforms. These integrations enable seamless data flow across hotel operations, essential for large-scale and multi-property hotels. Gather, with zero listed integrations, offers no comparable connectivity.

For hotels that depend on extensive integrations to streamline workflows, Delphi’s active partner network provides a significant advantage. Gather’s limited scope makes it less suitable for complex environments needing diverse system connectivity.

Edge: Amadeus.

Which Do Hoteliers Rate Higher: Amadeus or Gather?

Amadeus Delphi® holds an overall rating of 4.53 out of 5 from 38 reviews, with recent feedback emphasizing its robust functionalities and positive impact on sales and event management. Hotels in the independent and branded segments rate it highly, averaging 4.61 and 4.69 respectively. Gather, lacking reviews, cannot be rated; its minimal online presence suggests limited user feedback.

Given the volume and recency of reviews for Delphi, it’s clearly the more trusted and proven platform among hoteliers. Its high recommendation rate of 89% further underscores its value for hotels seeking reliable event management.

Edge: Amadeus.

How Much Do Amadeus Delphi® and Gather Cost?

Both products do not publicly disclose detailed pricing or subscription models, but Delphi’s high feature set and extensive integrations imply a significant investment, often associated with enterprise hotel solutions. Gather’s lack of pricing information and smaller scope suggest a lower-cost alternative, but with limited capabilities.

Considering Delphi’s comprehensive feature set and global presence, expect higher costs, especially for larger properties or multi-property portfolios. Gather might be suitable for venues with more modest budgets and straightforward needs, but without clear pricing, direct comparison remains challenging.

What Type of Hotel Should Use Amadeus Delphi®?

• Hotels that operate full-service, large-scale event spaces, and require detailed planning tools.
• Hotels managing multiple properties and needing centralized data management.
• Venues seeking advanced reporting, integrations, and automation.
• Teams aiming to improve operational efficiency through system automation and analytics.

Not ideal if:

• You run a small boutique hotel with minimal event activity.
• Your team prefers simple, quick-to-learn solutions.
• Budget constraints prevent investing in comprehensive systems.

What Type of Hotel Should Use Gather?

• Venues such as restaurants, small event spaces, or boutique hotels with simple event needs.
• Teams that prioritize ease of use and quick onboarding.
• Venues focusing on local or smaller-scale events without complex operational requirements.
• Hotels seeking a lightweight, cloud-based platform for straightforward event coordination.

Not ideal if:

• You need deep integration with other hotel systems.
• Your operations involve large-scale or multi-property event management.
• You require advanced features like analytics, task tracking, or detailed reporting.

Amadeus Delphi® vs Gather: The Bottom Line for Hotels

Amadeus Delphi® provides a comprehensive, feature-rich solution designed for full-service hotels and large venues. Its broad integration network, detailed tools, and extensive support make it ideal for hotels needing a centralized, scalable event management platform.

Gather, while simpler and potentially more affordable, is best suited for small venues or hotels with minimal event complexity. Its lack of reviews and feature details suggests it’s less capable for larger hotels or those requiring advanced operational control.

Choose Delphi if you need deep functionality, integrations, and scalability. Opt for Gather if your focus is on basic event management with quick deployment and ease of use.

In conclusion, for most full-service hotels or properties with complex event needs, Amadeus Delphi® is the stronger choice given its proven track record and extensive capabilities. Gather might serve smaller venues or those just starting with event management, but its limited data and review presence make it less suitable for larger operations.