The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 35 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gearco shines in ease of use and ROI , with exclusive features like Revenue management module and Guest profiles.
Shiji Group shines in customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 35 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 1 | 34 |
After analyzing 35 verified reviews, Gearco users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Support Team
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Training Materials
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #64 1 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | #43 1 reviews | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | #62 1 reviews | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | #62 1 reviews | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America | #42 1 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Gearco's True Extended Stay and Shiji Daylight PMS hinges on your hotel’s core needs. Gearco specializes in long-term guest management and is designed for properties focused on extended stays, offering automation that simplifies long-term guest operations. Shiji Daylight PMS aims to serve hotels of all sizes with a broad feature set, focusing on operational efficiency and guest personalization across multiple properties. Your decision should align with whether your hotel emphasizes long-term stays or requires a versatile, scalable PMS.
Gearco and Shiji serve distinct hotel segments and operational models. Gearco caters exclusively to limited service and budget hotels, emphasizing automation for long-term stays, while Shiji covers a wider spectrum, including luxury, boutique, and branded properties. The question is: does your hotel prioritize dedicated long-term stay tools or a comprehensive, scalable system?
Gearco is optimized for properties that primarily focus on extended stays, offering features like automatic guest data population, electronic signatures, and multi-property DNR checks—perfect for long-term guests. Conversely, Shiji Group’s platform provides a massive suite of over 85 unique features, including multi-lingual support, integrated CRS, digital registration, and advanced housekeeping modules, making it ideal for hotels with diverse operational needs.
Recent reviews favor Shiji’s more extensive feature set and broader market presence, with 32 reviews and recent positive feedback, compared to Gearco's sole review. While Gearco shines in automating long-stay processes, Shiji’s versatility supports hotel groups managing multiple property types and larger portfolios. So, if your hotel’s focus is long-term guests, Gearco’s specialization might suit; if you need a multifaceted system for diverse operations, Shiji is the more comprehensive solution.
If your hotel primarily manages long-term, extended-stay guests, Gearco is your better fit. Its automation of check-in, data management, and revenue controls directly address the needs of properties emphasizing long stays, with features like LOS Protection and multi-property DNR checks, reducing manual effort and revenue leakage.
However, if your hotel operates across multiple segments—luxury, city center, or branded hotels—and values a scalable, broad-feature system, Shiji Group is the superior choice. Its over 85 unique features, including integrated CRS, digital registration, guest messaging, and advanced housekeeping, support diverse operational complexities and guest personalization at scale.
Gearco scores a perfect 5/5 for ease of use, with a straightforward interface and simple onboarding that allows staff to become proficient quickly. Reviewers highlight how easy it is to teach new staff, mentioning “it is very easy to teach, you can have a new front desk agent up and running quite fast,” and praise its strong remote access capabilities.
Shiji Group, while also rated highly at 4.63/5, offers an intuitive user experience supported by comprehensive training materials, including videos and guides. It is slightly more complex due to its broad feature set, but the interface remains accessible for most users.
Edge: Gearco.
Shiji Group offers a vastly larger suite of features—85 compared to Gearco’s 13 shared features—with functionalities like multi-lingual support, integrated CRS, digital registration, guest messaging, housekeeping modules, and automation tools. Gearco’s exclusive features include channel management, revenue management, a booking engine, and guest profiles, tailored explicitly for long-term stays.
If your hotel needs a comprehensive property management system with extensive automation, guest engagement, and multi-property support, Shiji’s feature depth clearly exceeds Gearco. Conversely, Gearco’s strength lies in its focused, long-term stay features, which are more than enough for properties that do not require complex multi-property management.
Edge: Shiji Group.
Gearco garners a 4/5 support rating based on its support responsiveness and ease of onboarding, with reviews describing its support as “quite solid” and “easy to teach.” Its support team is praised for professionalism, although the limited review count means fewer data points.
Shiji Group supports with a 4.53/5 rating, with reviews emphasizing the “support team is always available 24/7” and praise for prompt, helpful assistance. Its extensive global presence and dedicated support infrastructure provide confidence, especially for larger hotel groups.
Edge: Shiji Group.
Shiji Group boasts 64 verified partners, including major industry players like Amadeus, Duetto, and Revinate, supporting a wide range of integrations from CRS to revenue management and marketing tools. Gearco offers five verified partners, including SiteMinder and Sojern, primarily focusing on channel management and marketing integrations.
For hotels needing robust, multi-system integration to streamline complex operations, Shiji’s extensive partner network offers significant advantages. Gearco’s limited integrations suit properties with straightforward needs or those already committed to specific platforms.
Edge: Shiji Group.
Given Gearco has only one review, it’s impossible to gauge hotelier satisfaction accurately, but it boasts a 100% likelihood to recommend based on that lone review. Shiji Group’s 32 reviews, with a recent average rating of 74.69 out of 100, show a generally favorable perception among its diverse user base, especially for large and mid-sized hotels.
Luxury hotels, in particular, rate Shiji highly, and recent reviews praise its ease of use and comprehensive features. Gearco’s singular review is glowing but insufficient to establish broad hotel satisfaction.
Edge: Shiji Group.
Gearco does not publicly disclose pricing, suggesting a customized quote based on hotel size and needs, typical for niche property management solutions. Shiji Group charges a flat $1,200 monthly fee, with no mention of setup or implementation costs, making it straightforward to budget.
If predictable costs are crucial, Shiji’s transparent pricing simplifies comparison. Gearco’s customized quotes might be advantageous for smaller hotels seeking tailored solutions but could add uncertainty.
Hotels that benefit most from Gearco:
Not ideal if:
Hotels that should consider Shiji:
Not ideal if:
The core difference between Gearco and Shiji Group lies in their scope. Gearco offers a focused, automation-driven solution for long-term stay properties, excelling in simplicity and targeted features. Shiji Group provides a broad, scalable platform supporting hotel groups with diverse needs, offering extensive integrations and rich functionalities.
Choose Gearco if your hotel emphasizes long-term guest management and requires a straightforward, easy-to-use system. Opt for Shiji if you operate multiple property types, need a system supporting automation, integrations, and guest personalization at scale.
If your hotel relies heavily on long-term stays and needs automation tailored specifically for that, Gearco’s dedicated features and ease of use make it the ideal choice. However, if your operation demands a versatile, multi-functional PMS that can grow with your business, Shiji’s extensive feature set and global support give it the edge.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Gearco - True Extended Stay and Shiji Daylight PMS share 13 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest profiles | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 77 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gearco - True Extended Stay and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Gearco - True Extended Stay offers 5 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gearco - True Extended Stay leads in ease of use at 5.0/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gearco - True Extended Stay: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gearco has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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