The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 234 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GET LOCAL shines .
Monscierge shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like View bill & express check out and Remote Checkin.
Side-by-side ratings based on 234 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 234 |
After analyzing 234 verified reviews, GET LOCAL users most value its , while Monscierge users highlight digital concierge and signage, ease of customization, tech support and customer service. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Digital Concierge and Signage
▾
|
|
|
+
Ease of Customization
▾
|
|
|
+
Tech Support and Customer Service
▾
|
|
|
+
Flight and Weather Information
▾
|
|
| Cons | |
|
−
Critical Feedback
▾
|
|
|
−
User Interaction Issues
▾
|
|
How each product ranks among Digital Signage & Lobby Technology vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | — | #1 4 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 139 reviews |
| Large (75-199 rooms) ▾ | — | #1 74 reviews |
| X-Large (200+ rooms) ▾ | — | #1 12 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #1 76 reviews |
| Luxury ▾ | — | #1 41 reviews |
| Branded / Chain ▾ | — | #1 168 reviews |
| Extended Stay ▾ | — | #1 23 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #1 133 reviews |
| Europe ▾ | — | #1 60 reviews |
| Asia Pacific ▾ | — | #1 12 reviews |
| Middle East ▾ | — | #1 10 reviews |
Choosing between GET LOCAL and Monscierge hinges on your hotel’s specific needs and priorities in digital signage and guest engagement. While GET LOCAL aims to provide personalized local experiences and a booking platform, Monscierge offers a broader, more established digital signage and information system. Both address guest information delivery, but their core functionalities and user support diverge sharply.
GET LOCAL strives to create a local service marketplace directly integrated with hotels, emphasizing booking and personalized experiences. Monscierge focuses on interactive signage, digital concierge, and real-time information sharing, making it more versatile and widely adopted. Which one aligns better with your hotel’s operational goals?
GET LOCAL is designed to connect hotels with local service providers for guest bookings, aiming to generate ancillary revenue through curated experiences and activities. Monscierge, on the other hand, offers a more extensive suite of digital signage tools, including dynamic displays, event promotion, and multilingual support, to enhance guest interactions across multiple touchpoints.
While GET LOCAL is specialized in local bookings, Monscierge has a broader feature set that includes real-time flight/weather info, digital menus, and conference signage. Given Monscierge's 219 reviews and recent ratings, it demonstrates a more established presence. Do you prioritize local experience sales or comprehensive guest-facing signage?
If your hotel needs a versatile digital signage platform with real-time guest info, multilingual support, and customizable displays, Monscierge is the clear choice. It suits properties that want to streamline communication, promote events, and reduce front desk inquiries, especially in high-traffic or conference hotels.
Conversely, if your hotel’s goal is to sell local activities and experiences directly through a booking platform integrated with local vendors, GET LOCAL’s unique focus on this niche makes it a compelling option. It’s an ideal solution if you want to add a personalized concierge service that ties into your revenue streams.
Given Monscierge’s higher reviews and broader feature set, it’s better suited for hotels seeking engagement and operational efficiency. GET LOCAL may appeal if local bookings form a core part of your ancillary revenue strategy.
Monscierge’s user interface scores a 4.63/5, with many reviewers praising its intuitive design and ease of onboarding. Customers highlight that the platform is straightforward to modify, and staff find training quick, often citing a simple system that guests love.
GET LOCAL, with a 0/5 rating, provides no recent reviews or ratings to evaluate usability directly. Its lack of feedback suggests limited adoption or support for user experience improvement. Based on available data, Edge: Monscierge.
Monscierge offers 9 exclusive features, including remote check-in, content management, local recommendations, ad promotions, multi-lingual support, interactive signage, and conference room signage. GET LOCAL provides only a single shared feature, focusing solely on local booking integration, with no unique features listed.
Monscierge’s diverse capabilities allow hotels to promote services, manage signage, and enhance guest engagement, while GET LOCAL’s narrow focus limits functionality. Edge: Monscierge.
Monscierge’s support ratings are high at 4.78/5, with many users praising quick, helpful assistance and effective onboarding. Review quotes highlight positive experiences, especially with dedicated support staff like Marcos, who helps resolve issues efficiently.
GET LOCAL offers no recent reviews or support data, making it impossible to assess their service quality. The lack of feedback and recent ratings indicates less confidence in their support structure. Edge: Monscierge.
Monscierge integrates with 11 verified partners, including Oracle Hospitality, Cendyn, Vingcard, Amadeus, and Cloudbeds, supporting a range of hotel operations like billing, check-in, and event management. GET LOCAL has no verified partners listed, limiting its integration potential.
This extensive partner network enables Monscierge to fit into diverse hotel tech stacks, while GET LOCAL’s isolated system may require manual processes or custom integration efforts. Edge: Monscierge.
With 219 reviews and recent feedback, Monscierge boasts a 4.71/5 overall rating, particularly popular among boutique and branded hotels. Hotels in North America and Europe give it high marks for ease of use, support, and feature richness.
GET LOCAL, with no recent reviews or rating data, cannot be reliably compared. Its absence of user feedback suggests a less proven or less adopted solution. Edge: Monscierge.
Both products do not publish explicit pricing details, indicating a custom quote process. GET LOCAL operates on a freemium SaaS model, but no specifics are available.
Monscierge’s pricing is also not listed, but the lack of public pricing suggests that costs may vary based on property size and configuration. Expect to contact vendors directly for quotes.
Not ideal if you need extensive signage, real-time guest info, or operational tools. GET LOCAL is best for hotels focused on local booking sales over broader guest engagement.
Not ideal if you require a dedicated local booking platform or have hardware limitations. Monscierge suits properties prioritizing signage, information sharing, and operational efficiency.
Monscierge emerges as the more established and feature-rich platform, with 219 recent reviews and a 4.71/5 rating, demonstrating widespread hotel trust. Its extensive integrations, support, and versatility make it suitable for a broad range of properties seeking digital engagement.
GET LOCAL offers a niche solution focused on local bookings and experiences, but lacks recent reviews and a proven track record in broader digital signage. It may work well for hotels with a strong emphasis on local service sales but falls short as a comprehensive digital signage solution.
If your hotel needs a reliable, well-supported digital signage system with broad features, Monscierge should be your choice. If your primary goal is to build a local experience marketplace for guest bookings, GET LOCAL might serve your needs but with less confidence from recent user feedback.
Note: This comparison is based on the most recent data available, highlighting the stronger market presence and reviews of Monscierge.
Digital Signage & Lobby Technology pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, GET LOCAL and Monscierge (Connect Signage) share 1 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Advertising and Promotions | ||
| Content Management System | ||
| Local Recommendations | ||
| Multi-Lingual | ||
| Remote Checkin | ||
| View bill & express check out |
What hoteliers love
The digital concierge and signage capabilities of Monscierge are highly praised for enabling a self-service experience for guests. Hotels find this pa... The digital concierge and signage capabilities of Monscierge are highly praised for enabling a self-service experience for guests. Hotels find this particularly useful for promoting events, providing local recommendations, and reducing front desk workload. However, some users report occasional connection issues and outdated hardware impacting performance.
Monscierge's ability to customize the interface to reflect a hotel's branding and specific needs is frequently mentioned. Users appreciate the system'... Monscierge's ability to customize the interface to reflect a hotel's branding and specific needs is frequently mentioned. Users appreciate the system's flexibility in displaying relevant content, including hotel promotions and local events. This customization aids in personalizing the guest experience and enhancing the hotel's brand image.
Monscierge's tech support and customer service, particularly representatives like Marcos, receive high praise for their promptness and helpfulness. Ma... Monscierge's tech support and customer service, particularly representatives like Marcos, receive high praise for their promptness and helpfulness. Many reviews commend the support team for their quick responses and effective solutions, significantly enhancing the overall user experience.
Where hoteliers push back
Some users expressed critical feedback regarding Monscierge's software performance, including occasional glitches, outdated documentation, and sluggis... Some users expressed critical feedback regarding Monscierge's software performance, including occasional glitches, outdated documentation, and sluggish updates. These issues suggest areas where the software could be refined for a more seamless and reliable user experience.
Several reviews highlighted issues with user interaction, including slow responsiveness, outdated hardware, and occasional disconnections. These probl... Several reviews highlighted issues with user interaction, including slow responsiveness, outdated hardware, and occasional disconnections. These problems can lead to frustration for both guests and staff, suggesting areas for improvement in system reliability and performance.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GET LOCAL and Monscierge (Connect Signage) share many core Digital Signage & Lobby Technology features, but each has unique capabilities. GET LOCAL offers 0 verified integration partners, while Monscierge (Connect Signage) offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Monscierge (Connect Signage) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GET LOCAL: No. Monscierge (Connect Signage): No. Neither product currently offers a free tier. Most Digital Signage & Lobby Technology vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GET LOCAL has an HT Score of 0 and Monscierge has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor