The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GMS Felix shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, GMS Felix users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | GMS Felix |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | GMS Felix |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | GMS Felix |
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|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing a property management system (PMS) for your hotel can significantly impact daily operations, guest experience, and revenue. GMS Felix and Shiji Daylight PMS aim to streamline these processes, but they differ dramatically in maturity, features, and market presence. Your decision hinges on whether you prioritize comprehensive functionality and proven support or a more limited, less recent platform.
While GMS Felix offers no recent reviews or ratings, Shiji Daylight PMS stands out with a robust review base, high user ratings, and recent positive feedback. How do these differences shape your hotel's needs?
GMS Felix appears to be a largely untested option, with no reviews or recent data, and a zero-star rating across all categories. Its lack of demonstrated support, features, or market presence makes it difficult to assess, especially for hotels seeking reliable, modern solutions.
Shiji Daylight PMS, by comparison, has 32 reviews over recent months, a high NPS score of 8.94, and a 74.68 HTR score—indicating solid customer satisfaction. It offers 98 features, extensive integrations, and a comprehensive support ecosystem. Do you want a proven, well-rated system or an unverified one?
If your hotel needs a simple, perhaps legacy system with minimal features and no recent customer validation, GMS Felix might seem like an option—though its lack of reviews makes this a gamble.
However, if you require a modern, cloud-native PMS that supports a broad array of features like online check-in, guest profiles, and automation, Shiji Daylight PMS is the clear choice. Its user-friendly interface, recent reviews, and active support make it suitable for hotels of all sizes seeking operational efficiency and guest satisfaction.
For larger chains or hotels aiming for digital transformation, Shiji’s scalability and extensive integrations make it the better fit. Conversely, GMS Felix offers no data-driven advantages and is not recommended for hotels prioritizing proven technology.
GMS Felix's user experience is impossible to evaluate due to zero reviews or ratings, leaving its ease of use unknown. Its lack of recent feedback suggests it might not be aligned with current usability standards.
Shiji Daylight PMS boasts a high ease-of-use rating of 4.63/5, supported by reviews praising its intuitive interface, comprehensive training materials, and straightforward onboarding. Users highlight how quickly new staff can adapt, reducing training time.
Edge: Shiji Group.
GMS Felix offers no features or recent data to measure its capabilities, which is a significant disadvantage. Its absence from the feature comparison indicates it may be outdated or lacking in essential functionalities.
Shiji Daylight PMS has 98 features, covering guest profiles, multi-lingual support, online check-in/out, integrated CRS, automation, guest messaging, and more. It also supports customizable rates, digital registration, and extensive reporting tools—features highly valued by hoteliers today.
Edge: Shiji Group.
GMS Felix's support and onboarding ratings are unavailable, making it impossible to evaluate its responsiveness or professionalism. Its lack of recent reviews further diminishes confidence.
Shiji Daylight PMS, with a support rating of 4.53/5, is consistently praised for its support team’s professionalism and helpfulness. Reviewers mention that onboarding is smooth, and support remains accessible when needed.
Edge: Shiji Group.
GMS Felix has no verified integrations listed, suggesting it may lack connectivity with other systems or third-party tools.
Shiji Daylight PMS connects with 64 verified partners, including prominent names like SiteMinder, Revinate, Duetto, and Amadeus. This extensive integration ecosystem enables hotels to create a connected tech environment, streamlining operations and enhancing guest experiences.
Edge: Shiji Group.
GMS Felix has no recent reviews or ratings, so it cannot be rated or compared.
Shiji Daylight PMS’s recent reviews, a 4.63/5 ease of use rating, and a 4.53/5 customer support rating demonstrate high satisfaction. Hotels of various segments, including luxury and branded properties, rate it highly for operational efficiency and guest engagement.
Edge: Shiji Group.
GMS Felix's pricing information is unavailable, suggesting it may lack transparency or be customized per client.
Shiji Daylight PMS costs $1,200 per month, with no mention of setup or implementation fees. This predictable pricing allows hotels to budget confidently for a comprehensive PMS solution.
Note: GMS Felix's pricing and ROI details are not provided, making a direct comparison difficult.
Not ideal if:
Given its lack of recent validation, GMS Felix is not recommended for most hotels seeking contemporary, reliable management.
Not ideal if:
Overall, Shiji Daylight PMS suits hotels that want future-proof technology with proven support.
GMS Felix presents an unproven option, with no recent reviews or feature data, and appears unsuitable for hotels prioritizing current technology and support. Its absence from recent customer feedback makes it risky.
Shiji Daylight PMS, by contrast, offers a mature, feature-rich, cloud-native platform with extensive integrations, recent high ratings, and positive reviews. It delivers operational efficiencies, personalized guest experiences, and scalable solutions for hotels of all sizes.
Choose GMS Felix only if you are comfortable with an unvalidated, potentially outdated system that may require significant customization or upgrades. For most hotels seeking a reliable, modern PMS that can support growth and enhance guest satisfaction, Shiji Daylight PMS is the clear, supported choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| GMS Felix |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, GMS and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | GMS Felix |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. GMS offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GMS Felix has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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