Goguest Hotel Guest App (by Easygoband) vs. INTELITY Guest Mobile Apps:
Which Is Right for You?

The Decision

Choosing the right hotel guest app can transform your guest experience and operational efficiency. Both Easygoband’s Goguest App and INTELITY’s Guest Mobile Apps aim to enhance guest engagement, but they do so differently. Easygoband's application focuses on simplicity and direct guest control, while INTELITY offers a broader suite of features with extensive system integrations. Which platform aligns better with your hotel’s needs?

While Easygoband boasts a higher recent review count, INTELITY’s more expansive feature set and widespread industry adoption make it a compelling choice. But which one suits your property best?

Is Goguest or INTELITY Better for Hotels?

Both products are designed to improve guest communication and streamline service requests, but they diverge significantly in scope. Goguest by Easygoband emphasizes mobile-controlled stay management, offering features like in-room ordering, personalized promotions, and customizable modules. It’s built for hotels seeking a straightforward, touchpoint-focused guest experience.

INTELITY, on the other hand, provides a comprehensive digital experience platform with functionalities including mobile check-in, digital key, service requests, in-room dining, and amenity booking. Its system integrates with over 50 property management and point-of-sale systems, making it suitable for properties that need extensive operational connectivity.

While Easygoband’s app excels in customization and ease of use, INTELITY’s larger feature set supports complex hotel operations and guest personalization. Which set of offerings aligns more with your hotel’s strategic priorities?

Goguest vs INTELITY: Which Should Your Hotel Choose?

Your choice depends on your hotel’s size, complexity, and guest service ambitions. If your property is a boutique, resort, or luxury hotel that prioritizes guest control and targeted promotions, Goguest’s simple, customizable modules and high ease-of-use ratings (4.82/5) make it ideal.

Conversely, if your hotel needs a full guest engagement system with advanced features like guest messaging, digital concierge, and integrations with POS, PMS, and other operational systems, INTELITY’s extensive feature count (12 unique features) and proven scalability (56 verified partners) make it the better fit. Its high-rated customer support (4.5/5) and industry reputation support complex implementations.

In summary, go with Goguest for streamlined, guest-centric apps, and choose INTELITY for scalable, feature-rich solutions that support multi-layered hotel operations.

Is Goguest or INTELITY Easier to Use?

Easygoband’s Goguest App scores a 4.82/5 for ease of use, reflecting its intuitive design, quick onboarding, and straightforward guest interface. Reviewers highlight its modern, user-friendly layout, especially for staff and less tech-savvy guests, with a simple setup process.

INTELITY’s platform is also rated highly (4.49/5), with many users praising its seamless integration of multiple modules and user-friendly content management. However, some reviews mention occasional UI glitches and longer setup times due to its extensive features.

Edge: Goguest offers a slightly simpler, more intuitive user experience for both staff and guests.

Which Has Better Features: Goguest or INTELITY?

Goguest provides core features like guest profiles, multilingual support, and in-room controls, with 6 shared features in common with INTELITY. Its unique offerings include automatic translations and guest profiles, helping hotels tailor guest interactions.

INTELITY’s platform boasts 12 exclusive features like POS & PMS integration, digital concierge, guest messaging, mobile check-in/out, and more. These functionalities support a wider range of guest services and operational needs, making it more suitable for hotels with complex service offerings.

The edge goes to INTELITY for having a broader array of features that support both guest engagement and operational efficiencies.

Which Has Better Customer Support: Goguest or INTELITY?

Both platforms are rated 4.5/5 for customer support, reflecting strong responsiveness and dedicated service teams. Easygoband’s support is praised consistently, with hotel staff stating, “The adaptation of the team has been very simple,” and “Good service at the hotel.”

INTELITY also receives positive comments about its support team, with users noting “Jessie, our Customer Success Manager, is always on top of issues,” and “The team has been diligent in meeting our needs.” Some reviews mention delays in technical support, but overall, both are rated equally.

Edge: The support quality is comparable; choose based on other factors.

Which Do Hoteliers Rate Higher: Goguest or INTELITY?

INTELITY’s user reviews are more recent and more numerous (45 reviews in the last 6 months) compared to Easygoband’s 22. Furthermore, INTELITY has a higher overall rating (4.41/5) versus Easygoband’s 0/5, reflecting broader and more current user satisfaction.

Hotels in the luxury, boutique, and resort segments tend to rate INTELITY higher, citing its extensive features and seamless integrations. Easygoband’s reviews are limited, with consistent praise for ease of use but lacking in recent validation.

Therefore, INTELITY scores the higher ratings overall, indicating broader industry trust and more recent positive sentiment.

How Much Do Goguest and INTELITY Cost?

Goguest’s pricing begins at a flat rate of $400.00, with no information on monthly or per-room costs, making it straightforward for hotels to budget. INTELITY offers a base price of $100.00, with no additional implementation or monthly fees, but with a broader feature set that can justify higher overall costs depending on modules.

Pricing transparency favors INTELITY, which clearly states its base fee, but both are flexible in that they lack trial options or ongoing fees.

What Type of Hotel Should Use Goguest?

• Hotels that prioritize guest control over the experience, such as resorts, luxury properties, and boutique hotels.
• Teams seeking a simple yet customizable app for in-room dining, reservations, and direct communication.
• Hotels aiming for quick deployment without extensive system integration.
• Properties focusing on personalization through modules like guest profiles and multilingual support.

Not ideal if you need a broad suite of operational features, extensive integrations, or complex automation.

What Type of Hotel Should Use INTELITY?

• Hotels that require a comprehensive guest experience system with multiple service modules.
• Resorts, boutique, or luxury hotels aiming for digital check-in, mobile keys, and in-room tablets.
• Properties that want to integrate with existing PMS, POS, and other property systems.
• Teams looking to boost operational efficiency while providing a personalized, contactless guest journey.

Not ideal if you prefer a simple app with limited features or are a small property with minimal technological infrastructure.

The Bottom Line for Hotels

Easygoband’s Goguest App excels in simplicity, ease of use, and quick deployment, making it suitable for boutique, resort, and luxury hotels that want to focus on guest-centric features. Its smaller feature set and limited integrations make it less appropriate for complex hotel operations or large multi-property groups.

INTELITY offers a broad suite of functionalities, extensive integrations, and proven scalability, making it ideal for hotels seeking a full-service digital guest platform. Its higher recent review count and industry reputation support its status as a more robust, adaptable solution.

If your hotel values straightforward guest engagement with quick setup, Goguest is a good choice. If you need advanced functionalities, extensive system integration, and a scalable platform, INTELITY should be your pick.