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GoMoment

Ivy (Go Moment)

Guest Messaging Software

3 reviews
Go to profile

HotelTechScore

63
  • Based in Santa Monica, CA
  • Founded in 2010
  • 11 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 3 reviews)
  • Ease of Use
    4.8
    (Based on 3 reviews)
  • Return on Investment (ROI)
    5
    (Based on 3 reviews)
  • Customer Support
    5
    (Based on 3 reviews)
  • Implementation
    5
    (Based on 3 reviews)

Features & Services

  • Mobile Friendly
  • Team Chat
  • Photo Sharing
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing
  • Guest History
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Automated Opt-In/Consent Collection
  • Messaging Guest Surveys

Reviews

Most Recent

General Manager from Other
Great Way to Engage Guests During Stay Read full review

Most Positive

General Manager from Other
Great Way to Engage Guests During Stay Read full review

Most Critical

General Manager from Branded
There are a lot of choices out there now. Be sure to reference them before you make a decision. Read full review

References

Waneda Ambil Front Office Manager Town and Country Resort Hotel & Conference Center

Guests really like the ability to communicate while they're in meetings, out for the day, or whatever the case...

Denise Devillez Front Desk Manager Hersha Hospitality

I was just corresponding with a guest that had a bad experience and it was fixed within 10 minutes of his text...

Mikel Ruder Director of Rooms Intercontinental Kansas City

Go Moment has provided our hotel an opportunity to correct problems while guests are still on property.

Stephanie Calabro Front Desk Manager Sheraton Myrtle Beach

We love receiving all the notifications.


    

Integrates with

Property Management Systems (2)

Pricing

GoMoment hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.