GoMoment

GoMoment

Guest Messaging Platforms

3 reviews
Go to profile

HotelTechScore

61
  • Based in Santa Monica, CA
  • Founded in 2010
  • 11 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 3 reviews)
  • Ease of Use
    4.8
    (Based on 3 reviews)
  • Return on Investment (ROI)
    5
    (Based on 3 reviews)
  • Customer Support
    5
    (Based on 3 reviews)
  • Implementation
    5
    (Based on 3 reviews)

Features & Services

  • Mobile Friendly
  • Team Chat
  • Guest History
  • Photo Sharing
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing

Reviews

Most Recent

General Manager from Other
Great Way to Engage Guests During Stay Read full review

Most Positive

General Manager from Other
Great Way to Engage Guests During Stay Read full review

Most Critical

General Manager from Branded
There are a lot of choices out there now. Be sure to reference them before you make a decision. Read full review

References

Waneda Ambil Front Office Manager Town and Country Resort Hotel & Conference Center

Guests really like the ability to communicate while they're in meetings, out for the day, or whatever the case...

Denise Devillez Front Desk Manager Hersha Hospitality

I was just corresponding with a guest that had a bad experience and it was fixed within 10 minutes of his text...

Mikel Ruder Director of Rooms Intercontinental Kansas City

Go Moment has provided our hotel an opportunity to correct problems while guests are still on property.

Stephanie Calabro Front Desk Manager Sheraton Myrtle Beach

We love receiving all the notifications.


    

Integrates with

Property Management Systems (PMS) (2)
User Breakdown
By chainscale
  • Economy
    15%
  • Midscale
    28%
  • Upscale
    42%
  • Luxury
    15%
By brand vs. independent
  • Independent
    43%
  • Brand
    57%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    8%
  • Boutique hotel
    8%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    8%
  • City Center Hotel
    0%
  • Extended Stay
    17%
  • Hostel
    8%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    25%
  • Resort
    8%
  • Vacation Rental
    17%
  • Villas
    0%
By experience level
  • < 4 years
    20%
  • 5-8 years
    20%
  • 9+ years
    60%

Pricing

GoMoment hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.