The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 68 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines .
Screen Pilot shines when it comes to customer service and team integration — especially for brand properties (5.0/5) , with exclusive features like Meta search marketing and Yield Management (Service/Consulting).
Side-by-side ratings based on 68 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,400/mo | Contact sales |
| Verified Reviews | 19 | 49 |
After analyzing 68 verified reviews, Gourmet Marketing users most value its , while Screen Pilot users highlight customer service and team integration, innovation and proactive recommendations, expertise in digital marketing. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Service and Team Integration
▾
|
|
|
+
Innovation and Proactive Recommendations
▾
|
|
|
+
Expertise in Digital Marketing
▾
|
|
|
+
Data Reporting and Insights
▾
|
|
| Cons | |
|
−
Platform and Technical Integration
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #17 2 reviews | #18 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 12 reviews | #9 20 reviews |
| Large (75-199 rooms) ▾ | #11 4 reviews | #6 9 reviews |
| X-Large (200+ rooms) ▾ | #12 1 reviews | #3 12 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #11 13 reviews | #10 20 reviews |
| Luxury ▾ | #12 13 reviews | #7 28 reviews |
| Branded / Chain ▾ | #17 3 reviews | #6 19 reviews |
| Extended Stay ▾ | #5 12 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #4 18 reviews | #3 46 reviews |
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,400/mo | — |
According to HTR's product database, Gourmet Marketing - Full Service Hotel Marketing Agency and Screen Pilot share 25 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| E-commerce consulting | ||
| Meta search marketing | ||
| Yield Management (Service/Consulting) |
Ranks higher for
What hoteliers love
Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property tea... Users consistently praise Screen Pilot's team for their proactive, responsive, and personalized service. The integration with the hotel’s property team is seamless, making them feel like an extension of the hotel's own marketing team. They foster strong relationships, ensuring that they understand the hotel's unique needs and challenges.
Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities t... Screen Pilot is lauded for its innovative ideas and proactive recommendations. They don't wait for direction but actively seek out new opportunities to optimize digital marketing efforts and drive campaign success.
Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and soc... Screen Pilot is highly regarded for their deep expertise in digital marketing. Users appreciate their comprehensive understanding of PPC, SEO, and social media strategies. Their innovative approaches and detailed analytics provide clear value to hotel marketing efforts.
Where hoteliers push back
While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more... While effective in their strategies, Screen Pilot's integration with some platforms and tools could be improved. A few users mention the need for more seamless integration with their custom-coded websites and booking engines.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing - Full Service Hotel Marketing Agency and Screen Pilot share many core Digital Marketing Agencies features, but each has unique capabilities. Gourmet Marketing - Full Service Hotel Marketing Agency offers 4 verified integration partners, while Screen Pilot offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing - Full Service Hotel Marketing Agency leads in ease of use at 4.9/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing - Full Service Hotel Marketing Agency: No. Screen Pilot: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and Screen Pilot has 84. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor