Ratings Snapshot
96%
Recommend
#10
Popularity index
HT SCORE
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Screen Pilot has fewer than 10 reviews in the past 6-months.
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Ranked #10 out of 116 in Digital Marketing Agencies
Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support
Screen Pilot’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Screen Pilot Overview
Top Alternative: Avvio - Digital Marketing
Screen Pilot Overview
Our tech-forward digital strategies drive profitability for hotel, resort and travel brands around the world, and reduce dependence on OTAs.
About Screen Pilot
Founded in 2006 | Headquarters in Denver, CO | 30 employeesScreen Pilot is an award-winning marketing agency and consulting firm specializing in the development of full-spectrum, digital brand experiences. Our tech-for...
1/1
Integrates with
- Loyalty Programs for Independents
- Group Sales Management Software
Need a custom integration?
Pros & Cons
96% recommend
Marketing Manager in Charleston (United States)
I've been working with Screen Pilot for about a year now and communicate on a daily basis and we couldn't be happier with them as a partner. Screen Pilot's team does a fantastic job of staying in constant communication w...
Marketing Manager
Fantastic customer services with attention to details. The team recommendations on our business needs are always on point resulting in a higher ROI.
Field Marketing Manager
Keep it up, very good experience. One wish list item would be a dashboard to log into? Or automated weekly performance report versus manual send.
Vice President, Global Online Marketing in Houston (United States)
I have nothing negative to report about ScreenPilot agency, and have worked with them for over 10 years with no bad experiences. Feature Request: I would like to have more project managers dedicated to our various g...
Director of Marketing
Not much needs improvement. Re-instating quarterly "lunch and learns" / webinars about industry shifts in the digital marketing landscape would be beneficial for clients. ScreenPilot hosted a few of these in the past, bu...
Expert Q&A and Partner Recommendations
Screen Pilot hasn’t been recommended by any experts or partners yet
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Recommended by
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Features
Active Markets
MARKETS SERVED
- South America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- Europe
- Central America
- United States of America
Likelihood to Recommend
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Low review volume alert
This vendor is 97% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
November 01, 2021
Screen Pilot Review: Customized approach to digital marketing
Director of Marketing from Boutiques in Los Angeles (United States of America)
Recommend
8/10
What do you like most?
customized approach to digital marketing, comprehensive strategy/planning for best way to utilize media spend, knowledgeable about industry trends, well-versed in various digital marketing techniques and ...
What do you dislike or think could be improved?
occasionally there is a delay in response time when trying to get in touch with the team
Customer Support
3.5
Ease of Use
n/a
Value for money
4
Implementation
n/a
October 14, 2021
Screen Pilot Review: Strategic Partner That Feels Like an Extension of our Marketing Team
Director of Marketing from Resorts in Montgomery (United States of America)
Recommend
10/10
What do you like most?
ScreenPilot is a terrific partner and feels like an extension of our property's marketing team. Our account rep, Tanya, is always prepared for our meetings, is proactive, and brings new ideas to the table...
What do you dislike or think could be improved?
Not much needs improvement. Re-instating quarterly "lunch and learns" / webinars about industry shifts in the digital marketing landscape would be beneficial for clients. ScreenPilot hosted a few of these...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
October 12, 2021
Screen Pilot Review: Knowledge Experts
Field Marketing Manager from Resorts in Oceanside (United States of America)
Recommend
10/10
What do you like most?
Very approachable and the team presents clearly and allows me to communicate the offering to my stakeholders on property. From there we can take those recommendations and action on it
What do you dislike or think could be improved?
Keep it up, very good experience. One wish list item would be a dashboard to log into? Or automated weekly performance report versus manual send.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 07, 2021
Screen Pilot Review: Above and Beyond
Field Marketing Manager from Other in Chicago (United States of America)
Recommend
8/10
What do you like most?
Strong attention to detail and problem solving skills. Super attentive and proactive. Team seems like they like what they do and are very enthusiastic about the observations they make in the digital worl...
What do you dislike or think could be improved?
Haven't observed anything to date. They're very accommodating. It does take some time to ramp up and there are things we need remind get done on the monthly but overall turned that around quite quickly.
Customer Support
5
Ease of Use
3
Value for money
3
Implementation
3
November 03, 2020
Screen Pilot Review: Excellent Digital Agency Partner
Area Director of Sales & Marketing from Resorts in San Diego (United States of America)
Recommend
10/10
What do you like most?
I have worked with Kate Hinson at Screen Pilot at multiple hotel/resort locations throughout my career. Kate is hands down the best Digital Account Executive I have worked with. She is smart, responsive...
What do you dislike or think could be improved?
I am very happy with our overall partnership, and can't think of anything that could be improved. If I have a challenge, I present it to Kate, and it's rectified very quickly.
Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5
October 27, 2020
Screen Pilot Review: Valuable Partners for Marketing Success
Marketing Manager from Other in College Station (United States of America)
Recommend
10/10
What do you like most?
We value the knowledge, strategy and customer service experience ScreenPilot offers to their clients. Partnering with ScreenPilot for our digital marketing efforts have increased our ROAS and been a valu...
What do you dislike or think could be improved?
We're pleased with our services and don't have recommendations of improvement at this time with ScreenPilot as our digital marketing agency.
Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
5
Pricing
Screen Pilot hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Director of Marketing
customized approach to digital marketing, comprehensive strategy/planning for best way to utilize media spend, knowledgeable about industry trends, well-versed in various digital marketing techniques and initiatives, res...