Screen Pilot
4.8 (39 REVIEWS)
HT Score
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Screen Pilot
Ranked 7 (out of 121) in Digital Marketing Agencies
Screen Pilot is an award-winning marketing agency and consulting firm specializing in the development of full-spectrum, digital brand experiences.
96% recommended by 35 hotels
Hyatt, Benchmark, Graduate & 32 others
What is Screen Pilot?
Founded in 2006 | Headquarters in Denver, CO | 30 employees
Screen Pilot is a cutting-edge digital marketing and revenue management platform tailored for the hospitality industry. It integrates seamlessly with property teams to offer data-driven strategies that are customized for each hotel's specific needs. The software excels in optimizing digital marketing campaigns, including PPC strategies, to drive revenue and enhance profitability. Hoteliers value its proactive approach and its ability to simplify complex digital concepts, making them easily understandable. Additionally, Screen Pilot's exceptional customer service and deep industry expertise help reduce reliance on OTAs and shift bookings directly to the property, enhancing overall revenue.
Capabilities
Screen Pilot doesn’t have any benefits or use cases available
Features
Website Development
4/5 features
SEO & Content
4/5 features
Paid Search & Digital Advertising
4/5 features
E-commerce
4/5 features
Reporting & Analytics
4/5 features
Email Marketing
4/5 features
Consulting Services
4/5 features
Social Media Management
4/5 features
Available Add-ons & Modules
Social Media Strategy, Creation and Distribution
Social Media
We collaborate with hotel teams on social media strategy to increase brand awareness and drive traffic, organically and paid, on platforms including Instagram, Facebook, Twitter, LinkedIn, YouTube, TikTok, Google, and all emerging, relevant channels.
Search Engine Optimization (SEO) and Strategy
Website Design
More exposure. More guests. More direct bookings. No matter the goal, our SEO strategy can help you reach new heights.
Direct Booking Optimization
Direct Booking Tools
We work with hotels and hospitality brands to drive direct bookings and decrease reliance on OTAs.
Reputation, Rating and Review Management
Reputation Management
Our online reputation management (ORM) team offers comprehensive consultation on how to increase and best respond to reviews, ratings and online engagement. We marry public relations, marketing, and search engine optimization to polish brand reputation and leverage positive interactions to drive direct bookings.
Metasearch Strategy and Digital Advertising
Hotel Metasearch Management Software
We work with hotel teams to develop a comprehensive metasearch and digital advertising strategy to amplify online exposure and drive direct bookings.
Website Development and Digital Brand Experience Design
Website Design
Screen Pilot’s digital brand experience (DBX) solution is a single tool that applies advanced data analysis to customize the entire customer journey across all platforms, including primary and vanity websites, assuring the path to purchase is comprehensive, cost efficient and topmost productive
Digital Marketing Personalization
Digital Marketing Agencies
Personalization in marketing is the key to unlocking meaningful growth and differentiation. In hospitality, personalization drives performance and better customer outcomes, which is why Screen Pilot is the digital marketing partner of choice for brands looking to leverage the potential of the experience economy and realize the benefits of personalization.
Paid Media Strategy, Creative and Placement
Direct Booking Tools
We work with hotel teams to develop their paid placement strategy and craft striking digital content for video ads, pay per click (PPC) ads, retargeting and sponsored social media messaging in order to maximize visibility, engagement, and drive direct bookings.
Screen Pilot Reviews Summary
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Screen Pilot is the #10 most trending product in the Digital Marketing Agencies category (out of 121) and the #287 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreScreen Pilot’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Screen Pilot Pricing
Pricing Available By Request
Screen Pilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Screen Pilot Case Studies
Screen Pilot doesn’t have any case studies available
References
"The ScreenPilot team is Benchmark Global's preferred digital agency of record due to their personal custom account management philosophy and consistent stellar results with all properties within our portfolio they are engaged with. Each team member is highly skilled and well trained to address any technology need or strategy. Its a benefit to Benchmark to work with a team that are not just project managers trafficking errands, but real strategists that focus on the business needs of the client. I would highly recommend this agency."
Lisa Stice
Vice President, Global Online Marketing @
Benchmark Hospitality of Texas, Inc.
"Screen Pilot's team does a fantastic job of staying in constant communication with us, successfully working to identify opportunities for growth and developing actionable strategies. If you have had less-than-favorable experiences with other digital agencies, you will be impressed by the level of service and attention to detail that Screen Pilot provides."
Anna Will
Marketing Manager @
Wild Dunes Resort
"I've been working with the team for the last 5 years and have learned so much about SEO, digital marketing, Google Analytics reporting, and much more. They really do have a talented team which provides solid answers and opinions to any request or question I send their way."
Winona Holmes
Marketing Manager @
Chaminade Resort & Spa
"It’s been a critical partnership for us; we see Screen Pilot very much as an extension of our own team. The team at Screen Pilot really works with us to deliver solutions that generate the targeted results we need, and at the same time (they) stay innovative and on the cutting edge of the market."
Curtis Bova
Area Director of Sales and Marketing @
Garden of the Gods Resort and Club
"The team here is collaborative, innovative and accountable all while teaching and exploring together. My advice is to reach out to Screen Pilot and let the experts be experts! We have doubled our revenues online in 1 year. I wish we could move them on-property with us and have them in the office right next to us."
Chris Nelbach
Director of Revenue Optimization @
La Cantera Resort & Spa
Featured Customers
Popularity by Segment
Size
5 | X-Small (1-9 room)
3 | Medium (25-74 room)
9 | Large (75-199 room)
18 | X-Large (200+ room)
Country
38 | United States of America
Type
23 | Resorts
21 | Luxury Hotels
14 | Boutiques
11 | Branded Hotels
7 | Bed & Breakfast & Inns
6 | City Center Hotels
4 | Airport/Conference Hotels
2 | Limited Service & Budget Hotels
1 | Hostels
Region
38 | North America
Category
39 | Digital Marketing Agencies
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like how Screen Pilot integrates seamlessly with property teams, delivering innovative, data-driven strategies tailored to each hotel's unique needs. Reviewers appreciate the agency's proactive approach in optimizing campaigns and driving revenue, particularly via digital marketing and PPC strategies. Notable are their exceptional customer service, deep hospitality expertise, and the ability to present complex digital concepts in an understandable manner. However, there are mentions of challenges with dashboard interfaces and the need for more accurate ROI tracking.
AI-generated from the text of customer reviews
Looking for specific info?
10
Strategic Partner That Feels Like an Extension of our Marketing Team
Director of Marketing from 200 to 499 room Boutique in Four Corners (United States of America)
Verified
17 months ago
ScreenPilot is a terrific partner and feels like an extension of our property's marketing team. Our account rep, Tanya, is always prepared for our meetings, is proactive, and brings new ideas to the table on a consistent basis. Not to mention we have seen tremendous results and great ROAS on the digital marketing channels they are managing...
United States of America
United States of America
Director of Marketing
X-Large Hotel
8
Customized approach to digital marketing
Director of Marketing from 200 to 499 room Bed & Breakfast & Inn in Los Angeles (United States of America)
Verified
2 years ago
customized approach to digital marketing, comprehensive strategy/planning for best way to utilize media spend, knowledgeable about industry trends, well-versed in various digital marketing techniques and initiatives, responsive to our hotel's needs and goals, informative reporting
United States of America
United States of America
Director of Marketing
X-Large Hotel
10
Knowledge Experts
Field Marketing Manager from 200 to 499 room Boutique in Oceanside (United States of America)
Verified
3 years ago
Very approachable and the team presents clearly and allows me to communicate the offering to my stakeholders on property. From there we can take those recommendations and action on it
United States of America
United States of America
Field Marketing Manager
X-Large Hotel
8
Above and Beyond
Field Marketing Manager from 1 to 4 room Branded Hotel in Chicago (United States of America)
Verified
3 years ago
Strong attention to detail and problem solving skills. Super attentive and proactive. Team seems like they like what they do and are very enthusiastic about the observations they make in the digital world.
United States of America
United States of America
Field Marketing Manager
X-Small Hotel
10
Excellent Digital Agency Partner
Area Director of Sales & Marketing from 200 to 499 room Resort in San Diego (United States of America)
Verified
3 years ago
I have worked with Kate Hinson at Screen Pilot at multiple hotel/resort locations throughout my career. Kate is hands down the best Digital Account Executive I have worked with. She is smart, responsive, solution oriented, and always has a good suggestion to drive results whether it's driving web revenue or impressions. I would recomme...
United States of America
United States of America
Area Director of Sales & Marketing
X-Large Hotel
10
Valuable Partners for Marketing Success
Marketing Manager from 200 to 499 room Airport/Conference Hotel in College Station (United States of America)
Verified
3 years ago
We value the knowledge, strategy and customer service experience ScreenPilot offers to their clients. Partnering with ScreenPilot for our digital marketing efforts have increased our ROAS and been a valuable asset to our marketing success.
United States of America
United States of America
Marketing Manager
X-Large Hotel
8
Very responsive, creative and easy to work with.
DOSM from 75-99 room Limited Service & Budget Hotel in San Francisco (United States of America)
Verified
4 years ago
Very responsive, creative and easy to work with. Even last minute requests are met with quick actions.
United States of America
United States of America
DOSM
Large Hotel
9
- Thoughtful, innovative while remaining analytical and results driven.
Hospitality Consultant from in
Verified
4 years ago
10
Knowledgeable, proactive, creative!
Area Director of Sales & Marketing from 200 to 499 room Resort in San Diego (United States of America)
Verified
4 years ago
Knowledgeable, proactive, creative! The Screen Pilot team is great at anticipating our needs, and always looking out for us.
United States of America
United States of America
Area Director of Sales & Marketing
X-Large Hotel
10
Screenpilot is the best in the business!
Director of Sales from 100 to 199 room Luxury Hotel in South Lake Tahoe (United States of America)
Verified
4 years ago
We have worked with Screenpilot for 1 year now. It has been a game changer for us. They are diligent in their efforts and provide advice and insight that has proven very beneficial for us. Their data and reporting are thorough yet easy to understand. We greatly look forward to our continued partnership with them.
United States of America
United States of America
Director of Sales
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Screen Pilot hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPosts
Screen Pilot
1 month ago
Screen Pilot Appoints Veteran Marketing Executive Justin Larsen as CEO
Screen Pilot
5 months ago
Screen Pilot Announces Expansion into the United Kingdom
Screen Pilot
7 months ago
Google SGE for Hoteliers: Understanding Google's New, AI Search and What It Means for Hotel SEO
Screen Pilot
7 months ago
Personalization + Hotel Marketing
Screen Pilot
7 months ago
Google Awards Screen Pilot ‘Premier Partner’ Status for Tenth Consecutive Year
Screen Pilot
1 year ago
Screen Pilot Announces Expansion Into Latin America
Screen Pilot
1 year ago
Google Awards Screen Pilot ‘Premier Partner’ Status for Ninth Consecutive Year
Screen Pilot
1 year ago
Google Analytics 4: The Hotel Marketers' Guide to GA4
Screen Pilot
1 year ago
Screen Pilot Debuts Innovative Digital Brand Experience (DBX) Service for Hotels, Resorts and Travel Brands
Screen Pilot
2 years ago
Google Awards Screen Pilot ‘Premier Partner’ Status for Eighth Consecutive Year
Screen Pilot Integrations
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Support
Unverified
Screen Pilot has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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