The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 166 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in ease of use and ROI .
Net Affinity shines when it comes to customer_support , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 166 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 10 | 156 |
After analyzing 166 verified reviews, Gourmet Marketing users most value its , while Net Affinity users highlight customer_support, booking_engine_ease_of_use, website_builder. Click any theme to see what reviewers say.
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Customer_support
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Booking_engine_ease_of_use
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Website_builder
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Digital_marketing
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #23 2 reviews | #5 53 reviews |
| Mid-Size (25-74 rooms) ▾ | #19 5 reviews | #5 87 reviews |
| Large (75-199 rooms) ▾ | #11 3 reviews | #8 5 reviews |
| X-Large (200+ rooms) | #16 0 reviews | #6 3 reviews |
By Property Type
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| Boutique ▾ | #17 6 reviews | #7 61 reviews |
| Luxury ▾ | #16 5 reviews | #6 69 reviews |
| Branded / Chain ▾ | #24 1 reviews | #6 43 reviews |
| Extended Stay ▾ | #8 7 reviews | #6 8 reviews |
By Region
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| North America ▾ | #9 9 reviews | #13 3 reviews |
| Europe ▾ | — | #4 148 reviews |
| Asia Pacific | — | #12 0 reviews |
| Middle East | — | #4 4 reviews |
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $200/mo |
According to HTR's product database, Gourmet Marketing Custom Websites and Net Affinity (Website Builder) share 0 features. Here are the key differences — features one has that the other lacks.
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| Google Analytics Connection | ||
| Hotel Website Templates | ||
| Mobile Optimized/Responsive | ||
| Multi-lingual | ||
| Security Protocals (SSL/HTTPS) | ||
| Social Media Integrations |
Showing top differences. 4 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I am very happy with the collaborative relationship we have with Net Affinity and the results we have seen together. There reporting on both marketing and e-commerce give us great..."
Ranks higher for
What hoteliers love
Net Affinity's customer support is extensively highlighted for being prompt, professional, and helpful. Account managers like Deirdre and Julie are of... Net Affinity's customer support is extensively highlighted for being prompt, professional, and helpful. Account managers like Deirdre and Julie are often mentioned by name for their exceptional service and expertise.
Net Affinity's booking engine is frequently praised for its ease of use, intuitive interface, and ability to create and enhance offers and packages ea... Net Affinity's booking engine is frequently praised for its ease of use, intuitive interface, and ability to create and enhance offers and packages easily. Several users mention its straightforward navigation and positive impact on direct bookings.
The Net Affinity website builder is described as user-friendly, allowing hoteliers to make changes quickly. Users also note the variety of templates a... The Net Affinity website builder is described as user-friendly, allowing hoteliers to make changes quickly. Users also note the variety of templates available and the overall positive impact on website performance.
Where hoteliers push back
While Net Affinity's CMS is generally appreciated for its customization and ease of use, several users find it less intuitive. Criticisms include diff... While Net Affinity's CMS is generally appreciated for its customization and ease of use, several users find it less intuitive. Criticisms include difficulties in navigating the backend, resizing images, and switching between the booking engine and CMS.
Some users find Net Affinity's CMS difficult, with complaints about the backend's intuitiveness, loading rates, and compatibility with photo resizing.... Some users find Net Affinity's CMS difficult, with complaints about the backend's intuitiveness, loading rates, and compatibility with photo resizing. Enhancements like a more user-friendly interface and integrated features are suggested.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing Custom Websites and Net Affinity (Website Builder) share many core Website Design features, but each has unique capabilities. Gourmet Marketing Custom Websites offers 4 verified integration partners, while Net Affinity (Website Builder) offers 62. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing Custom Websites leads in ease of use at 5.0/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing Custom Websites: No. Net Affinity (Website Builder): No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and Net Affinity has 42. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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