Ranked 7 (out of 37) in Website Design
Website Design
Flexible, responsive, user-friendly
Ranked #7 out of 37 in Website Design
Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreYour website is one of the first chances you have to make an impression on your guests. Decades of experience in this industry means we know what makes a hotel website work. You’ll never have to worry about your website’s performance because we’ve spent over two decades perfecting our website builder to be everything you need it to be. We’ve ensured the back end is just as straightforward ...
The online world is dynamic and complex. Let us be your guide. We understand that life as a hotelier is fast-paced and endlessly demanding. You have an ever-g...
94% recommend
Manager
The Different Themes you have available to use and change at any given time, is very useful to us. Very easy to use this feature.
Reevenue Manager
Easy-to-use for both potential guests and hotel management staff! Net Affinity gives our guests the confidence that they are getting the best rate!
Front Office Manager
Always on hand to support and guide. Easy to follow step by step instruction. All Training & support given with video sessions.
What does this product or service do well?
Great product with good conversion, can make huge difference when it comes to get direct bookings and divert the traffic from the heavily commisioned OTA channels. The great added value are the people behind the product.
by Filip Kühnel (HotelTime Solutions) on November 29, 2022
See more answers (6)What differentiates this product or service from the competition?
The fact that Net Affininty can build the whole digital face of the hotel makes it stand out. Optimazing the digitial guest journey of the customer and channel them to the direct booking platform is the key.
by Filip Kühnel (HotelTime Solutions) on November 29, 2022
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Make sure you undersand, who your customers are so you can build an appealing environment for them when it comes to direct business. Give them clear messeage and seamless yourney and you will see the difference.
by Filip Kühnel (HotelTime Solutions) on November 29, 2022
See more answers (6)
We worked closely with the Net Affinity team this year to change our website design and add features that we hadn’t activated properly before. They offered continued support and training all the way...
Net Affinity doesn’t have any awards or certifications
November 30, 2022
Managing Director from Luxury Hotels in Killiney (Ireland)
WE find Net Affinity excellent business partners for our e-commerce. They started with a great process to deliver a website we feel gives a great feel for the experience at our property. This is backed up...
Although there are not huge areas I could highlight for improvement maybe an in person meeting once quarter could help us in the hotel as it can be hard to focus over zoom in a busy hotel at times.
November 29, 2022
marketing from Boutiques in (Ireland)
Our account manager & digital marketing specialist are a fantastic team. Their professionalism and guidance is highly valuable. We can approach them without hesitation and look forward to our monthly meet...
Updates with regards to back end CMS for mobile functionality would be beneficial, along with an incorporated loyalty club software.
November 26, 2022
Accounts Manager from Boutiques in Dunfanaghy (Ireland)
The Website and Booking Engine is easy to manage and the support staff are Excellent and patient in getting us up and running.
Still in a learning curve with this being our first year with NetAffinity however, it would seem that they cover everying we were looking for in the Website and Booking Engine programmes so far.
November 25, 2022
Reservations Manager from Other in Tralee (Ireland)
Easy to use. Customer service is very helpful. Efficient and effective. Updates fast and sends useful reports to help our team
Can not fault this system. Sometimes mapping the systems and setting up rates can be confusing but nothing that customer service cant help with.
November 25, 2022
Reservations from Other in Münster (Germany)
I always find customer service most helpful and supportive as I am not at all experienced on the management and updating of our product
I would really like to be in a position to be able to utilise all aspects of the booking engine
November 25, 2022
Reservations Manager from Other in Doolin (Ireland)
Everyone we deal with in (to name a few Maja, Milena, Charlene, & Thuli), Net Affinity are extremely helpful & get back to you quickly which is very important to us
I think the new Booking Engine when we are set up on it, will hopefully solve anything we think can be approved on it i.e. cancelling a night of a stay that is booked for more then 1 night
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Revenue Manager
We are using the Net Affinity Website builder as well as the booking engine. Both work very smoothly and especially they website builder is easy to navigate. Great support throughout the set-up process and there is alwa...