Gourmet Marketing Custom Websites vs. Wix Hotels:
Which Is Right for You?

The Decision

Choosing the right website platform is crucial for your hotel’s digital success. Gourmet Marketing’s Custom Websites and Wix Hotels both aim to boost online visibility and bookings, but they approach this goal differently. Gourmet Marketing specializes in bespoke web design tailored for hospitality, whereas Wix offers an all-in-one, easy-to-use platform integrated with property management features. What makes one stand out over the other for your hotel’s specific needs?

Is Gourmet Marketing or Wix Hotels Better for Hotels?

Both products aim to serve hotels seeking an attractive online presence, but they cater to different hotel profiles. Gourmet Marketing’s platform is rooted in high-end, customized website design backed by a marketing agency with a track record of delivering measurable results. In contrast, Wix Hotels provides a simpler, more accessible website builder integrated with basic booking and management tools, primarily suited for small and independent properties.

Gourmet Marketing’s bespoke approach allows your team to craft a website that reflects your brand’s unique identity, with attention to detail and SEO optimization. Wix Hotels, on the other hand, offers ready-made templates and a user-friendly interface that makes setting up a website quick and affordable. However, it’s worth noting that both products have limitations—Gourmet’s more tailored service comes at a higher cost and less transparency on pricing, whereas Wix’s booking engine and channel management have been criticized for reliability issues.

This comparison boils down to your hotel’s priorities: Are you seeking a highly customized, marketing-driven website designed to maximize conversions? Or do you prefer a straightforward, budget-friendly platform that gets you online fast? The choice hinges on your hotel’s size, target market, and technical expectations.

Gourmet Marketing vs Wix Hotels: Which Should Your Hotel Choose?

If your hotel needs a highly tailored website with a focus on digital marketing, SEO, and direct booking growth, Gourmet Marketing is the clear winner. Their custom websites have achieved over $341M in revenue in 2024 alone, and their reviews consistently highlight their expertise and high-quality design. Their clients often praise their attention to detail, understanding of hospitality needs, and data-driven strategies.

For smaller properties, B&Bs, or boutique hotels that value ease of setup and affordability, Wix Hotels can be attractive. Its platform is designed for quick deployment with minimal technical hassle. However, recent reviews emphasize significant limitations in its booking engine, including overbookings and synchronization issues. If your hotel relies heavily on accurate inventory control and channel management, Wix’s current system may fall short.

In summary, if your hotel prioritizes a professionally designed website that boosts direct bookings and has the budget for a premium, customized solution, Gourmet Marketing is the better choice. Conversely, if you need a simple, functional website with basic management tools and less concern about overbookings, Wix might suffice. But be aware of Wix’s ongoing channel management challenges highlighted in recent reviews.

Is Gourmet Marketing or Wix Hotels Easier to Use?

Gourmet Marketing’s platform is designed to deliver a premium, customized experience—its website design process is intuitive, and onboarding is rated 5/5 based on client feedback. They handle the technical setup, allowing your team to focus on content and branding, with a dedicated team guiding the process. The high ease-of-use score reflects a smooth, stress-free onboarding experience.

Wix Hotels scores 2.8/5 for ease of use, with reviews pointing out several usability issues. Users report the platform is flexible but complicated by frequent bugs, especially in booking and synchronization features. Many users find the booking engine and channel manager frustrating, with issues like missed bookings and difficulty managing room availability. The steep learning curve and technical glitches make it less accessible for non-technical staff.

Edge: Gourmet Marketing.

Which Has Better Features: Gourmet Marketing or Wix Hotels?

Gourmet Marketing’s platform offers a suite of features tailored to hospitality marketing, including advanced SEO, data insights, and integrations with partners like The Hotels Network, Revinate, and Triptease. Their websites are built with high visual impact and conversion-optimized design, and they focus on enhancing direct bookings through marketing strategies.

Wix Hotels provides basic website functionalities, including customizable templates, integrated booking, and a channel manager powered by HotelRunner. However, recent reviews highlight that Wix’s booking system is limited—unable to block individual rooms or handle complex inventory—and the channel management has significant reliability issues.

In terms of features, Gourmet Marketing’s offering is more robust and specifically tailored for hotels aiming to grow bookings and visibility. Wix’s features are sufficient for very small properties but lack the depth needed for complex operations or growth-driven marketing.

Edge: Gourmet Marketing.

Which Has Better Customer Support: Gourmet Marketing or Wix Hotels?

Gourmet Marketing’s reviews are unanimous in praising their customer support, with a perfect 5/5 score and comments like “fantastic services” and “their attention to detail is unmatched.” Their team’s experience in digital marketing and hospitality makes onboarding seamless, and ongoing support is attentive and responsive.

Wix Hotels scores poorly at 1.9/5, with many users citing support as unhelpful or slow. Multiple reviews mention difficulty resolving issues like booking errors and synchronization failures, often requiring lengthy troubleshooting. The limited support effectiveness and frequent bugs diminish trust in Wix Hotels’ reliability.

Edge: Gourmet Marketing.

Which Has More Integrations: Gourmet Marketing or Wix Hotels?

Gourmet Marketing has verified integrations with four partners, including The Hotels Network, Revinate, and Triptease, which are focused on marketing, reputation management, and guest engagement. These integrations enable your hotel to enhance its digital marketing and customer experience efforts.

Wix Hotels currently offers no verified third-party integrations beyond the core platform. This limits your ability to connect with other hotel systems or marketing tools, which can be a drawback if your hotel relies on a broader tech ecosystem.

Edge: Gourmet Marketing.

Which Do Hoteliers Rate Higher: Gourmet Marketing or Wix Hotels?

Gourmet Marketing’s reviews are limited but highly positive, emphasizing their expertise, visual design, and results-driven approach. Since no recent reviews are available, the confidence level is lower, but existing feedback indicates a satisfaction with their strategic services.

Wix Hotels has a small review base with ratings averaging around 1.9/5, primarily due to usability and reliability issues. Hotels that rely on accurate, automated booking management and seamless integrations rate Wix lower, highlighting ongoing frustrations with overbookings and support.

Given the recent review volume and higher ratings, Gourmet Marketing’s reputation is stronger.

Edge: Gourmet Marketing.

How Much Do Gourmet Marketing and Wix Hotels Cost?

Pricing details for Gourmet Marketing are not publicly disclosed; they typically provide tailored quotes based on the scope of customization and marketing services. Their premium positioning indicates a higher price point aligned with bespoke solutions.

Wix Hotels operates on a subscription model, with no detailed pricing listed publicly. Its affordability is suitable for small properties but comes with limitations that could incur hidden costs due to operational inefficiencies.

Your choice depends on your budget and priorities—if you seek a premium, fully customized website, Gourmet Marketing’s higher investment is justified. For a low-cost, quick setup, Wix provides an accessible alternative, but at the expense of reliability.

What Type of Hotel Should Use Gourmet Marketing?

• Hotels that prioritize a highly customized website reflecting their unique brand identity.
• Properties aiming to boost direct bookings through integrated marketing strategies.
• Hotels with larger budgets seeking a partnership with a marketing agency.
• Hotels that need SEO, data-driven insights, and conversion optimization.
• Teams that prefer a guided onboarding with dedicated support.

Not ideal if:

• Your hotel is very small or budget-constrained.
• You need a quick, DIY website build.
• Your primary focus is on simple online presence without complex marketing or customization.

What Type of Hotel Should Use Wix Hotels?

• Small hotels, motels, B&Bs, and vacation rentals seeking an easy-to-launch website.
• Properties that need basic booking and inventory management.
• Hotels with limited technical resources—Wix’s user-friendly tools appeal to non-experts.
• Hotels looking for an affordable option with integrated payments and channel management.

Not ideal if:

• Your hotel requires advanced inventory controls or complex management features.
• You rely heavily on accurate, automated bookings and synchronization.
• Your property needs highly reliable booking and channel management systems.

The Bottom Line for Hotels

Gourmet Marketing outperforms Wix Hotels in support, customization, features, and recent reviews. Its bespoke websites and marketing expertise make it a strong choice for hotels that want to stand out and grow direct bookings.

If your hotel values tailored design, marketing integration, reliable support, and proven results, Gourmet Marketing is the better fit. Its higher price reflects its premium, strategic approach.

Wix Hotels, while accessible and easy to set up, struggles with booking and synchronization reliability, making it suitable primarily for very small or simple properties. Its limited features and support make it less ideal for growth-oriented hotels.

Choose Gourmet Marketing if your hotel seeks an impactful website optimized for bookings and visibility. Opt for Wix Hotels if you need a quick, budget-friendly online presence with basic management features, but be prepared for potential operational headaches.