Guest Service vs. Samsung vs. TouchMenu: Which is a Better Fit?

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Hospitality Displays by Samsung

Content Management

Content Management System

Whether one screen or hundreds, we power event signage for hundreds of event spaces and make it easy to manage and update.
Multi-Lingual
Local Recommendations
Advertising and Promotions

Promote up-sells, in house services like restaurants and cafes, reward programs or local businesses. Manage promotions and display a rotating selection of advertising from an easy to use management tool.

Functionality

Touch Enabled Interactive Signage

Touch-enabled digital signage.
Advertising and Promotions

Promote up-sells, in house services like restaurants and cafes, reward programs or local businesses. Manage promotions and display a rotating selection of advertising from an easy to use management tool.
Conference Room Signage

Manage meeting and conference room spaces with configurable tablets displaying meeting details.
Interactive Lobby Display

Interactive touchscreen that provides property information, recommendations, weather, advertising and more.

Registration & Check-in

Remote Checkin
Keyless Entry

Mobile Check-In / check-in from anywhere / save time, eliminate the line. Mobile keyless entry / secure room access via smartphone / most secure form of room entry, receive mobile key prior to arrival, straight-to-room, eliminates plastic keycard waste and cost
Check-in upselling
View bill & express check out
Late checkout

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

What Customers Are Saying

Most Recent Review

Reception team

Front Office from (Turkey)

Samsung doesn’t have any clients that have vouched for the product

The right partner!

Night manager

Most Positive Review

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

Digital menu

Hotel manager

Most Critical

References

Guest Service doesn’t have any references available