The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GuestPro shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, GuestPro users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | GuestPro |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | GuestPro |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | GuestPro |
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|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing a property management system (PMS) is a pivotal decision for your hotel, impacting daily operations, guest satisfaction, and revenue. GuestPro by GuestPro and Shiji Daylight PMS both aim to streamline hotel management, but they diverge significantly in market presence, features, and user feedback. GuestPro’s zero reviews and limited data make it an untested option, whereas Shiji Daylight PMS has a well-established track record, with 32 recent reviews and a high user rating. Does your hotel prioritize proven reliability?
GuestPro offers very little publicly available information, with no recent reviews or ratings, making it difficult to assess its performance or user satisfaction. Conversely, Shiji Daylight PMS boasts a score of 74.68 out of 100, based on 32 recent reviews, with a strong 90% likelihood to recommend, indicating high user confidence. While GuestPro claims to streamline operations, without recent feedback, its effectiveness remains unverified.
GuestPro’s lack of reviews suggests it may not have been widely deployed or tested in real hotel environments. Conversely, Shiji Daylight PMS is used globally across multiple regions and hotel types, from luxury to boutique properties, with positive remarks on its ease of use and operational benefits. Would you rather choose a solution with proven user satisfaction or an unreviewed product?
If your hotel needs a PMS with a proven track record, clear user feedback, and extensive feature set, go with Shiji Daylight PMS. It is ideal for hotels seeking a highly integrated, scalable, cloud-native platform with detailed reporting, automation, and broad support for multi-property operations.
If your hotel is a small operation or testing the waters with PMS options and prefers a potentially simpler, less costly solution, GuestPro might appeal—but beware of the lack of transparency and reviews. For hotels prioritizing reliability, scalability, and vendor support, Shiji Daylight PMS clearly stands out.
Shiji Daylight PMS is rated 4.63 out of 5 for ease of use, supported by positive reviews emphasizing its user-friendly interface, helpful training materials, and straightforward task execution. Multiple reviewers praise how quickly new staff can learn the system, with comments like "very easy to learn and operate," and "support team is always available."
GuestPro, on the other hand, has a 0/5 score, and no recent reviews, so its usability is unverified. The lack of user feedback suggests it might not have undergone widespread testing or adoption, making it impossible to assess its interface or onboarding process. Edge: Shiji Daylight PMS.
Shiji Group’s Daylight PMS offers an extensive suite of 98 features, including guest profiles, multi-lingual support, online check-in/out, digital registration, integrated CRS, guest messaging, automated reminders, and advanced revenue management tools. Many of these features are unique or highly customizable, supporting complex, multi-property operations.
GuestPro provides no publicly listed features or detailed specifications. Its lack of feature documentation and reviews suggests it may be limited or less developed compared to Shiji Group’s comprehensive platform. Given the depth and breadth of features, Shiji Daylight PMS is the clear winner. Edge: Shiji Daylight PMS.
Shiji Group’s support receives high praise, with a 4.53/5 rating and reviews highlighting its responsiveness and helpfulness, especially during implementation. Users mention the support team’s professionalism, quick assistance, and comprehensive training materials, which facilitate smoother onboarding.
GuestPro’s support and onboarding ratings are unavailable, and no reviews provide insights into support quality. Without recent feedback, confidence in GuestPro’s customer service remains unsubstantiated. Based on current data, Shiji Daylight PMS has the stronger support reputation. Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including major solutions like SiteMinder, Revinate, Oaky, IDeaS, Duetto, Amadeus, and others, offering extensive connectivity across revenue management, marketing, and operations tools. These integrations enable seamless data flow and operational efficiency.
GuestPro reports no verified integrations, limiting its ability to connect with other systems and potentially hindering operational workflows. For hotels seeking a flexible, interconnected platform, Shiji Daylight PMS offers a significant advantage. Edge: Shiji Daylight PMS.
With 32 recent reviews, Shiji Daylight PMS scores highly, with an average rating of 4.63 out of 5 for ease of use and strong positive feedback on support, reporting, and automation. Hotels across segments, including luxury and branded properties, appreciate its intuitive design and operational improvements.
GuestPro’s absence of reviews and ratings means we cannot determine user satisfaction. The lack of recent feedback suggests it is either not widely adopted or still in early development stages. Based solely on available data, Shiji is the preferred choice. Edge: Shiji Daylight PMS.
GuestPro’s pricing details are not publicly available, and it appears to lack a trial or transparent subscription model. In contrast, Shiji Daylight PMS costs $1,200 per month, with no mention of additional implementation fees or tiered plans, indicating a predictable pricing structure.
While GuestPro’s pricing remains unclear, Shiji’s transparent fee allows hotels to budget and evaluate value relative to features and support. For hotels seeking clarity and a known investment, Shiji Daylight PMS offers transparent pricing. No trial info is available for either.
Not ideal if:
Not ideal if:
Shiji Daylight PMS is a comprehensive, cloud-native platform with a proven track record and extensive features, making it ideal for hotels seeking reliability, scalability, and deep integrations. Its high user ratings and recent reviews underscore its relevance in today’s hospitality landscape.
GuestPro remains an unverified, unreviewed offering with no recent feedback, making it a risky choice for hotels that value proven performance and support. Unless your hotel is small, experimental, or budget-constrained, Shiji Daylight PMS is the clear recommendation.
In summary, if your hotel needs a trusted, feature-rich PMS with extensive support and proven success, Shiji Daylight PMS is the superior choice. For hotels exploring options with limited requirements or budgets, further investigation into GuestPro’s capabilities is necessary, but caution is advised given the lack of recent reviews.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| GuestPro |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, GuestPro and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | GuestPro |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GuestPro and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. GuestPro offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GuestPro: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GuestPro has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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