Hosware FRO vs. Infor HMS:
Which Is Right for You?

The Decision

Choosing between Hosware FRO by HostWare and Infor HMS by Infor hinges on your hotel’s specific needs. Both aim to streamline property management, but they diverge significantly in maturity, feature set, and support. HostWare lacks user reviews and recent data, while Infor boasts a robust 46 recent reviews, a high overall rating, and extensive integrations. Are you prioritizing a system with proven support and a comprehensive feature suite, or are you exploring a more nascent, revenue-focused tool?

Is Hosware FRO or Infor HMS Better for Hotels?

HostWare FRO is primarily a revenue management system designed to optimize pricing and occupancy through advanced algorithms. Infor HMS, by contrast, is a full property management system offering operational modules like housekeeping, booking, and guest profiles. With no recent reviews, HostWare's efficacy remains unverified, whereas Infor’s score of 21.90 and 4.04/5 rating reflect recent, positive user experiences. Does your hotel need a dedicated revenue tool or an all-in-one PMS?

While HostWare focuses solely on revenue optimization, Infor provides a broader suite including guest profiles, housekeeping, and revenue management. If your hotel requires comprehensive operations management, Infor is better suited; if you solely need dynamic pricing tools, HostWare might suffice—but its lack of recent or detailed feedback makes this a risky choice.

Are you looking for a proven, well-rounded system or a specialized revenue tool? Which problem is more urgent for your team to solve now?

Infor HMS vs Hosware FRO: Which Should Your Hotel Choose?

If your hotel needs a full-featured, scalable PMS with strong operational modules, go with Infor HMS. It offers extensive features like guest profiles, housekeeping, multi-currency, and revenue management, backed by 46 recent reviews and a 4.04/5 rating. Its cloud-based design and 113 verified integrations make it a flexible choice for mid-sized and larger hotels.

On the other hand, if your primary focus is revenue management with a system that can help optimize pricing, HostWare FRO might be appealing. However, the lack of recent reviews and detailed feature information limits confidence in its current capabilities. For hotels seeking an integrated approach, Infor’s proven track record and feature depth make it the more reliable option.

Are you seeking a comprehensive PMS or a specialized revenue management system? Which features are most critical for your hotel's success today?

Is Hosware FRO or Infor HMS Easier to Use?

Infor HMS scores a 3.88/5 for ease of use, supported by consistent praise for its intuitive navigation and efficiency in daily tasks like reservations and housekeeping. Its onboarding process averages 3.64/5, with support staff frequently commended for professionalism. Reviewers highlight the system’s straightforward operation after initial setup, making staff adoption smoother.

HostWare, however, has no recent reviews or ratings, leaving its user experience unverified. Its lack of feedback suggests uncertainty about ease of use and onboarding. Given Infor’s existing user satisfaction and recent feedback, it clearly holds the advantage here.

Edge: Infor HMS.

Which Has Better Features: Hosware FRO or Infor HMS?

Infor HMS boasts a comprehensive suite of 20 unique features, including housekeeping, guest profiles, online support, cloud deployment, multi-lingual capabilities, revenue management, and automated night audits. Its features are tailored to streamline operations and generate actionable insights, with regular updates enhancing functionality.

HostWare offers no documented features beyond revenue management, limiting its scope. Without a clear feature list or recent updates, it cannot compete with Infor’s extensive modules. If feature richness and operational versatility matter, Infor clearly leads.

Edge: Infor HMS.

Which Has Better Customer Support: Hosware FRO or Infor HMS?

Infor HMS’s recent reviews emphasize prompt, professional support, with a score of 4.04/5. Users frequently mention how the support team helps resolve issues quickly, guiding them through system adjustments and updates. The onboarding process is similarly rated positively, reinforcing confidence in ongoing support.

HostWare has no recent reviews or support ratings available, making it impossible to judge. The lack of feedback suggests it may not have an established support presence. For critical operational systems, proven support is essential.

Edge: Infor HMS.

Which Has More Integrations: Hosware FRO or Infor HMS?

Infor HMS integrates with 113 verified partners, including major OTAs like Booking.com, Expedia, and HRS. These integrations reduce manual data entry and improve operational efficiency, making it suitable for hotels with complex distribution needs.

HostWare has no verified integrations, limiting its ability to connect with other systems. This significantly impairs scalability and automation, especially for hotels relying on third-party platforms.

Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Hosware FRO or Infor HMS?

With 46 recent reviews, Infor HMS has an overall rating of 4.04/5 and a Likelihood to Recommend of 74%. Hotel segments such as independent properties and branded hotels rate it higher, often citing its extensive features and responsive support.

HostWare, lacking recent feedback, cannot provide reliable ratings. The absence of reviews indicates it’s an unproven option in today’s market.

Edge: Infor HMS.

How Much Do Hosware FRO and Infor HMS Cost?

Both products do not publicly disclose pricing details, suggesting they may require direct negotiations or custom quotes. This common approach makes direct comparison difficult, but it also indicates potential flexibility or variability based on hotel size and needs.

What Type of Hotel Should Use Hosware FRO?

• Hotels that primarily need revenue optimization and dynamic pricing tools.
• Independent or boutique hotels focusing on maximizing revenue per available room.
• Hotels seeking a plug-and-play revenue system with minimal operational modules.
• Teams that prefer a system with AI-driven insights for pricing. Not ideal if:
• You require a full property management solution.
• Your hotel needs integrated front desk, housekeeping, and guest management.
• You prefer proven, recent user feedback and support.

What Type of Hotel Should Use Infor HMS?

• Mid-sized to large hotels seeking an all-in-one property management system.
• Properties that need integrated booking, housekeeping, guest profiles, and revenue management.
• Hotels prioritizing operational efficiency and data-driven decision-making.
• Hotels in regions covered by Infor’s global presence, including North America, Europe, and Asia Pacific. Not ideal if:
• You operate a small boutique or independent hotel with a tight budget.
• You need a system with no recent reviews or limited support history.
• Your hotel focuses solely on revenue management without operational modules.

Infor HMS vs Hosware FRO: The Bottom Line for Hotels

The core difference is that HostWare FRO is a revenue management system, while Infor HMS is a full property management platform. Infor’s extensive feature set, recent positive reviews, and wide integrations position it as the more reliable choice for hotels seeking operational and revenue solutions.

Choose Infor HMS if your focus is on operational efficiency, guest experience, and scalable integrations. Its proven support, broad feature set, and recent user feedback make it the safer, more comprehensive option.

Opt for Hosware FRO only if your hotel’s immediate need is optimized pricing, and you are prepared to evaluate its capabilities further once more data or reviews become available. Currently, Infor’s track record makes it the more trustworthy investment for most hoteliers.