The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HostWare shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, HostWare users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
| HostWare |
|
|---|---|
| Pros | |
|
+
Ease of Use
▾
|
|
|
+
Support Team
▾
|
|
|
+
Implementation
▾
|
|
|
+
Training Materials
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
System Speed
▾
|
|
|
−
Integration Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | HostWare |
|
|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | HostWare |
|
|---|---|---|
| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | HostWare |
|
|---|---|---|
| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Hosware FRO by HostWare and Shiji Daylight PMS hinges on your hotel’s specific needs and priorities. Both products aim to streamline hotel operations, but they approach this goal differently—Hosware FRO focuses on revenue management, while Shiji offers a comprehensive, cloud-based PMS. Your decision should consider what your hotel requires most: advanced revenue tools or a full-featured management system.
HostWare’s FRO doesn’t currently showcase reviews or user feedback, making it difficult to assess real-world performance. In contrast, Shiji Group boasts 32 reviews, all recent, with a high 90% likelihood to recommend and a strong 4.63/5 ease of use rating. Which system aligns better with your hotel’s operational and strategic goals?
Hosware FRO is designed as a revenue management solution that uses algorithms and real-time data analysis to optimize pricing and occupancy. Its primary focus is on maximizing revenue through dynamic pricing strategies. Shiji Daylight PMS, however, acts as a full cloud-native property management system with features covering reservations, guest profiles, housekeeping, and integrations.
Hosware FRO aims to boost your revenue potential, whereas Shiji provides an all-encompassing operational platform. While FRO may excel in revenue insights, Shiji offers a broader suite of tools to manage your hotel’s day-to-day functions. Do you need a specialized revenue tool or a complete PMS solution?
If your hotel’s priority is revenue optimization and you already have a PMS in place, Hosware FRO might suit your needs better due to its specialized algorithms. Its AI-driven insights can increase occupancy and profitability, especially if you operate in a competitive market.
If, instead, your hotel needs a unified management platform that handles reservations, guest data, housekeeping, and integrations, Shiji Group is the stronger choice. Its broad feature set and proven scalability make it suitable for hotels seeking operational consistency and guest personalization. For hotels wanting a comprehensive management system, Shiji’s extensive capabilities are compelling.
Shiji Daylight PMS has a high ease of use rating of 4.63/5 based on recent reviews, with users praising its intuitive interface, straightforward training materials, and quick onboarding. Guests comment on its simplicity in daily operations, which reduces staff training time and errors.
Hosware FRO’s ease of use isn’t rated or reviewed, making it difficult to evaluate. Given the review data, Shiji’s user experience is clearly more refined and accessible. Edge: Shiji Daylight PMS.
Hosware FRO’s core offering is revenue management, emphasizing algorithms and data analysis to recommend optimal pricing. It does not list additional features like guest profiles, online check-in, or automation tools.
Shiji Daylight PMS provides an extensive suite of 98 features, including guest profiles, online check-in/out, multi-lingual support, task management, automation, channel integration, digital registration, and more. It covers nearly every operational aspect a hotel needs today.
Given the number of features, Shiji clearly offers more comprehensive functionality. Edge: Shiji Group.
There are no recent reviews or ratings for Hosware FRO, preventing a fair comparison of support quality. Conversely, Shiji Group receives strong support ratings—4.53/5—based on 32 recent reviews, with users citing professionalism, helpfulness, and proactive assistance.
Review quotes from Shiji customers emphasize the support team’s responsiveness and effectiveness, which significantly eases implementation and daily use. Edge: Shiji Daylight PMS.
Hosware FRO has no verified integration partners listed, limiting its ability to connect with other hotel systems or third-party tools.
Shiji Daylight PMS integrates with 64 verified partners, including major channel managers, CRS, Revinate, SiteMinder, and payment providers. Its API-everything approach supports a wide range of hotel systems, streamlining operations and data flow.
For hotels relying on multiple connected tools, Shiji’s extensive integration network is a clear advantage. Edge: Shiji Group.
Hosware FRO lacks review data, so no rating comparison can be made. Shiji Daylight PMS’s recent reviews consistently praise its ease of use, support, and feature richness, resulting in an overall 8.94/10 NPS score and a 90% recommendation rate.
Hotels of various sizes, especially those seeking a scalable, user-friendly PMS, rate Shiji highly. Its recent review activity and positive feedback make it the more trusted choice among hoteliers. Edge: Shiji Daylight PMS.
Hosware FRO does not publicly disclose pricing, leaving potential buyers to inquire directly. Shiji Daylight PMS’s base price is $1,200 per month, with no free tier or trial available.
Considering the significant feature set and integrations, Shiji’s pricing aligns with its extensive capabilities. Budget-conscious hotels should evaluate whether the investment matches their operational needs.
Not ideal if your hotel needs a comprehensive management platform, guest profiles, or operational automation.
Not ideal if you only need a revenue management tool without operational management features.
Shiji Daylight PMS offers a complete management system with 98 features, proven scalability, and high user satisfaction, making it suitable for a wide range of properties. Its recent reviews confirm its ease of use, support, and extensive integrations.
Hosware FRO, meanwhile, is a specialized revenue management tool that’s currently lacking user reviews and a broad feature set. If your priority is optimizing revenue with advanced algorithms, FRO might be worth exploring further.
For hotels seeking an all-in-one platform, Shiji’s comprehensive approach and recent positive feedback make it the stronger choice. If revenue optimization alone is your goal and you have existing systems, Hosware FRO could be considered, but lack of recent review data makes it a less certain pick.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| HostWare |
|
|
|---|---|---|
| Starting Price | — | From $1,200/mo |
According to HTR's product database, Hosware FRO and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | HostWare |
|
|---|---|---|
| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hosware FRO and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Hosware FRO offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hosware FRO: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HostWare has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property