Compare Hotel CRM by Metasphere vs Smart Host CRM vs Experience Hotel

MetaSphere Technologies Inc.

Hotel CRM by Metasphere

1 reviews
Smart Host GmbH

Smart Host CRM

197 reviews
Experience Hotel

Experience Hotel

66 reviews

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Compare Hotel CRM by Metasphere vs Smart Host CRM vs Experience Hotel

Hotel CRM & Email Marketing vendor comparison between Hotel CRM by Metasphere vs Smart Host CRM vs Experience Hotel. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 264 verified hotelier reviews across 20 countries.

MetaSphere Technologies Inc.

MetaSphere Technologies Inc.

Ranked 37 (out of 70)

4.5
1 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 70)

4.6
197 reviews
View profile
Experience Hotel

Experience Hotel

Ranked 8 (out of 70)

4.8
66 reviews
View profile

Ratings Summary

HT Score

Hotel CRM by Metasphere

unranked HTScore Icon

Smart Host CRM

99 HTScore Icon

Experience Hotel

78 HTScore Icon
Popularity

Hotel CRM by Metasphere

1 verified reviews

Smart Host CRM

197 verified reviews

Experience Hotel

66 verified reviews
Likelihood to Recommend

Hotel CRM by Metasphere

90%

Smart Host CRM

92%

Experience Hotel

96%
Ease of Use

Hotel CRM by Metasphere

5

Smart Host CRM

4.7

Experience Hotel

4.7
ROI

Hotel CRM by Metasphere

5

Smart Host CRM

4.3

Experience Hotel

4.5
Implementation

Hotel CRM by Metasphere

Not enough data available

Smart Host CRM

4.6

Experience Hotel

4.5
Customer Support

Hotel CRM by Metasphere

4

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Experience Hotel

4.7

Verified Customer Support

Certificate of Excellence

Hotel CRM by Metasphere

Smart Host CRM

Experience Hotel

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Other

Open API

Hotel CRM by Metasphere

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

Experience Hotel

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MetaSphere Technologies Inc.
vs.
Smart Host GmbH
vs.
Experience Hotel

Customers

Top 3 Segments

Hotel CRM by Metasphere

Luxury Hotels - 100%
Resorts - 0%
Motels - 0%

Smart Host CRM

Luxury Hotels - 21%
Resorts - 19%
Boutiques - 9%

Experience Hotel

Boutiques - 43%
Hostels - 18%
City Center Hotels - 6%
Featured clients
-

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

MetaSphere Technologies Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host GmbH Average Smart Host GmbH

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Experience Hotel Average Experience Hotel

Hotel CRM by Metasphere

Pricing Available By Request
MetaSphere Technologies Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Experience Hotel

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
MetaSphere Technologies Inc.
vs.
Smart Host GmbH
vs.
Experience Hotel

What Customers Are Saying

Most Recent Review

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Smart Host CRM

Thank you very much for the great support.

Hotel specialist from Berlin (Germany)

Experience Hotel

A reliable and efficient hotel CRM for email marketing campaigns, where the data is reliable

Responsable Digital from Paris (France)
Most Positive Review

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Experience Hotel

Experience Hotel listens to our needs thank you and reacts quickly Original: Experience Hotel est à l'écoute de nos besoins merci et réagit rapidement

Managing Director
Most Critical

Hotel CRM by Metasphere

Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications

Smart Host CRM

Mega Support

Rezeption from Eben am Achensee (Austria)

Experience Hotel

Good to have a well designed and easy communication with your guest

Chef de réception
References
-

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

-

General Info

Screenshots
Integrations

Hotel CRM by Metasphere

Property Management Systems (3) Hotel Restaurant POS Systems (2) Channel Managers (1)

Smart Host CRM

Property Management Systems (10) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Experience Hotel

Property Management Systems (19) Channel Managers (9) Hotel Management Software (7)
Recent Company Updates
-

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

-
Recent Articles

Hotel CRM by Metasphere

MetaSphere Technologies Inc. doesn’t have any recent articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

Experience Hotel

Experience Hotel doesn’t have any recent articles

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