Hotel CRM by Metasphere

Ranked 18 (out of 58) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Engage with your guests at every stage through hotel automation

Ratings Snapshot

Certificate of Excellence
Read 1 reviews
90%
Recommend
HTR Score icon
HT SCORE
67 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotel CRM by Metasphere has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #18 out of 58 in Hotel CRM & Email Marketing

Ease of Use
5.0/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
4.0/5
Verified Customer Support

MetaSphere Technologies Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 0 verified reviews
    Not recommended 0 verified reviews
  • Vacation Rentals & Villas 0 verified reviews
    Not recommended 0 verified reviews
  • RV Parks & Campgrounds 0 verified reviews
    Not recommended 0 verified reviews
  • Extended Stay & Serviced Apartments 0 verified reviews
    Not recommended 0 verified reviews
  • Limited Service & Budget Hotels 0 verified reviews
    Not recommended 0 verified reviews
  • Airport/Conference Hotels Leader: Profitroom
    Not recommended 0 verified reviews
  • Bed & Breakfast & Inns Leader: Profitroom
    Not recommended 0 verified reviews
  • Boutiques Leader: Revinate
    Not recommended 0 verified reviews
  • Branded Hotels Leader: BookingWhizz
    Not recommended 0 verified reviews
  • Casinos Leader: Delivra
    Not recommended 0 verified reviews
  • City Center Hotels 0 verified reviews
    Not recommended 0 verified reviews
  • Hostels Leader: Experience Hotel
    Not recommended 0 verified reviews
  • Motels 0 verified reviews
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  • Resorts Leader: Profitroom
    Not recommended 0 verified reviews

Hotel CRM by Metasphere Overview

Top Alternative: Revinate (Marketing)

Hotel CRM by Metasphere Overview

Trusted by 120+ hotels worldwide. Metasphere's Hotel CRM is a highly scalable, all-in-one solution that lets you nurture your guests through automated marketing activities, build a multi-tiered loyalty program, and improve lead conversion at ease. Know your guests better and reach them with the right content, communication methods, and services at the perfect time, with the help of our advanced ...

About MetaSphere Technologies Inc.

Founded in 2002 | Headquarters in Detroit United States | 12 employees

Metasphere Technologies Inc. was founded in 2002 as a provider of procurement systems to some of the world’s largest retail brands. Recognizing the need to b...

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Integrates with

  • Property Management Systems
Browse integrations (1 verified)

Pros & Cons

Like 90% recommend

Global IT Director - Applications

I worked with Metasphere whilst I was at M&C hotels and we developed a fully intergrated (with OPMS, ORS , OCIS and Delphi ) CRM, SFA, eMarketing and loyalty system globally across all M&C hotels. Metasphere brought a v...

Global IT Director - Applications

Further intergration with CRS’s and F&B POS and booking systems to further enrich client profile info (This may well be in place now )

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Expert Q&A and Partner Recommendations

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Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • United Kingdom

1 Verified MetaSphere Technologies Inc. Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hotel CRM & Email Marketing providers. It is advised that you ask for recent references before proceeding.

April 30, 2022

Hotel CRM by Metasphere Review: Very agile approach to their development adapting their software very quickly to our business needs

Global IT Director - Applications in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I worked with Metasphere whilst I was at M&C hotels and we developed a fully intergrated (with OPMS, ORS , OCIS and Delphi ) CRM, SFA, eMarketing and loyalty system globally across all M&C hotels. Metasp...

What do you dislike or think could be improved?

Further intergration with CRS’s and F&B POS and booking systems to further enrich client profile info (This may well be in place now )

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month
Monthly service fee
Less than $1000/month

Recent News & Content

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Popular Hotel CRM by Metasphere Integrations

View all (1 MetaSphere Technologies Inc. Integrations)