The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotel Investor Apps shines in ease of use and customer support , with exclusive features like Daily Reporting and Financial Reporting.
MYOB shines .
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 215 | 0 |
After analyzing 215 verified reviews, Hotel Investor Apps users most value its user-friendly and intuitive design, training resources, customizable reporting, while MYOB users highlight . Click any theme to see what reviewers say.
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User-Friendly and Intuitive Design
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Training Resources
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Customizable Reporting
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Integration with PMS and Other Systems
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Customization Limitations
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Issues with Mobile Functionality
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Automated Expense Management
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How each product ranks among Hotel Accounting Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 18 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 135 reviews | — |
| Large (75-199 rooms) ▾ | #4 27 reviews | — |
| X-Large (200+ rooms) ▾ | #3 25 reviews | — |
By Property Type
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| Boutique ▾ | #3 88 reviews | — |
| Luxury ▾ | #5 34 reviews | — |
| Branded / Chain ▾ | #3 150 reviews | — |
| Extended Stay ▾ | #3 18 reviews | — |
By Region
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| North America ▾ | #4 201 reviews | — |
| Asia Pacific | #4 4 reviews | — |
Choosing the right hotel accounting software can be a complex task, especially when comparing a purpose-built hospitality solution like Hotel Investor Apps’ HIA ERP & Accounting to a general business platform like MYOB. Both aim to streamline financial management, but their core focus, features, and user experience differ significantly. Your team needs to evaluate which solution aligns best with your hotel’s size, complexity, and growth plans.
Hotel Investor Apps’ HIA stands out with a high rating, numerous features tailored for hospitality, and a strong presence in hotel-specific markets. MYOB, while popular in broader business sectors, lacks recent reviews and specific features for the hotel industry. Will your hotel benefit more from a specialized platform or a generalist tool?
Hotel Investor Apps’ HIA ERP & Accounting is designed exclusively for the hospitality sector, with features like PMS mapping, daily reporting, and multicurrency reporting. MYOB, in contrast, is a general accounting platform with no hotel-specific integrations or features, making it less suitable for multi-property management.
HIA’s reviews highlight its ease of use, extensive integrations, and hotel-specific capabilities, whereas MYOB’s lack of recent user feedback and industry focus makes it difficult to assess its suitability for hotels. Given the hotel industry’s unique needs, HIA’s tailored approach makes it the more relevant choice. Do you want a solution built specifically for hospitality?
If your hotel operates multiple properties, especially across regions requiring complex financial oversight, HIA’s multi-property management features, integrations, and comprehensive reporting make it the better fit. It’s ideal for hotel groups seeking a consolidated back-office platform with automation capabilities.
If your hotel is a small, single-property operation or a non-hospitality business, MYOB’s broader financial tools might seem appealing—but the lack of recent reviews and hotel-centric features suggests it’s less suited for hotel management. For hotels, HIA offers clearer advantages in specialized functionality and regional support. Which environment matches your hotel’s scale and complexity?
Hotel Investor Apps scores a 4.69 out of 5 for ease of use, with reviewers praising its intuitive interface, straightforward navigation, and quick learning curve. Its onboarding process is rated 4.35 out of 5, indicating decent support for new users, though some mention room for more structured training.
MYOB has no recent reviews or ratings available, making it impossible to evaluate its usability for hotel staff. Given HIA’s recent, detailed reviews and high satisfaction scores, it’s clear that Hotel Investor Apps provides a user-friendly experience tailored for hotel teams. Edge: Hotel Investor Apps.
Hotel Investor Apps offers 23 features exclusive to the hospitality industry, including daily reporting, PMS mapping, document imaging, general ledger, accounts payable, multicurrency accounting, and scheduled reporting. These features directly support hotel operations, financial accuracy, and multi-property oversight.
MYOB provides no hotel-specific features or integrations, focusing instead on general business functions like invoicing, payroll, and expense management. For hotel-specific needs, HIA’s extensive list of features clearly surpasses MYOB. Edge: Hotel Investor Apps.
Hotel Investor Apps maintains a strong support rating of 4.47 out of 5, with recent reviews emphasizing its helpful onboarding, quick issue resolution, and dedicated hotel industry knowledge. Reviewers appreciate the support team’s responsiveness and understanding of hotel-specific challenges.
MYOB lacks recent reviews and support ratings, making it difficult to assess customer service quality for hotels. Given the importance of reliable, industry-focused support, Hotel Investor Apps’ proven track record makes it the better choice. Edge: Hotel Investor Apps.
Hotel Investor Apps integrates with 15 verified partners, including top PMS solutions like Stayntouch, Oracle Hospitality, Mews, and Jonas Hospitality, along with finance tools like Visual Matrix PMS and Clock. These integrations streamline data flow across multiple hotel systems.
MYOB offers only a single verified partner, limiting its connectivity and scope for hotel operations. For multi-property hotel management, HIA’s broader integration network offers significant advantages. Edge: Hotel Investor Apps.
Hotel Investor Apps enjoys a 95.01/100 HTR Score and a 93% likelihood to recommend among users. Its reviews, though limited in number (185), are recent and highly positive, particularly praising its ease of use and customer support.
MYOB has no recent reviews or ratings available, so assessment relies solely on its broader market reputation outside the hotel industry. For hotel-specific software, HIA’s higher, more recent ratings clearly favor it. Edge: Hotel Investor Apps.
Hotel Investor Apps charges a flat monthly fee of $700, with no implementation fees or trial period. Its pricing is transparent and aligned with hotel industry needs, especially for multi-property management.
MYOB does not publish specific pricing for hotel use, as it caters to various business types with different plans. This lack of clarity, combined with the absence of hotel-specific features, makes HIA’s pricing structure more straightforward for hoteliers. Edge: Hotel Investor Apps.
Not ideal if:
Not ideal if:
Hotel Investor Apps offers a tailored, feature-rich platform designed specifically for hospitality management, with high user satisfaction and comprehensive integrations. Its focus on multi-property management, automation, and real-time reporting makes it ideal for larger hotels and hotel groups seeking efficiency and accuracy.
MYOB, while a well-known business tool, lacks recent hotel-specific reviews or features, making it unsuitable for multi-property management or complex hotel operations. It may serve smaller, single-property hotels or non-hospitality businesses better but falls short in addressing hotel industry needs.
If your hotel requires a dedicated hospitality ERP with extensive hotel-focused features, HIA should be your top choice. Conversely, if you operate a small, simple property with basic financial needs outside the hospitality realm, MYOB might suffice—though with less industry-specific support.
Hotel Accounting Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, HIA ERP & Accounting by Hotel Investor Apps and MYOB share 0 features. Here are the key differences — features one has that the other lacks.
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| Accounts Payable | ||
| Daily Reporting | ||
| Document Imaging | ||
| Financial Reporting | ||
| General Ledger | ||
| PMS Mapping |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I just found HIA to be super easy to figure out and it also allows us to clean things up easily. Being able to make changes quickly is tremendous. Something that could have been ho..."
No published case study for this goal yet.
What hoteliers love
The majority of reviews highlight the intuitive and user-friendly design of the platform, which makes it easy to learn and navigate. Additionally, the... The majority of reviews highlight the intuitive and user-friendly design of the platform, which makes it easy to learn and navigate. Additionally, the layout helps reduce training time for new staff.
While users praise the system's functions, many express a need for improved and more varied training resources to unlock the system's full potential e... While users praise the system's functions, many express a need for improved and more varied training resources to unlock the system's full potential efficiently.
The ability to customize financial reports is a key benefit users appreciate. This feature allows tailored financial insights suited to specific hotel... The ability to customize financial reports is a key benefit users appreciate. This feature allows tailored financial insights suited to specific hotel needs, facilitating better strategic decisions and enhanced financial transparency.
Where hoteliers push back
While customization is a strength, some users feel limited by existing reporting templates and would prefer more extensive pre-built options to suit v... While customization is a strength, some users feel limited by existing reporting templates and would prefer more extensive pre-built options to suit varied operational needs.
Several users report a need for enhanced mobile functionality. A more robust mobile platform would benefit on-the-go approval processes and quick fina... Several users report a need for enhanced mobile functionality. A more robust mobile platform would benefit on-the-go approval processes and quick financial assessments.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HIA ERP & Accounting by Hotel Investor Apps and MYOB share many core Hotel Accounting Software features, but each has unique capabilities. HIA ERP & Accounting by Hotel Investor Apps offers 15 verified integration partners, while MYOB offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HIA ERP & Accounting by Hotel Investor Apps leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HIA ERP & Accounting by Hotel Investor Apps: No. MYOB: No. Neither product currently offers a free tier. Most Hotel Accounting Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotel Investor Apps has an HT Score of 95 and MYOB has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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