Clock PMS vs. Hotel management system:
Which Is Right for You?

The Decision

Choosing between Clock PMS by Clock and High Level Software’s hotel management system hinges on your operational needs, hotel size, and future growth plans. Both systems aim to streamline hotel operations, but Clock’s extensive feature set and recent reviews position it as the more reliable choice for busy hotels seeking a well-rounded property management solution.

Clock PMS offers a comprehensive, cloud-based platform with a proven track record, while High Level Software’s system remains largely unreviewed, making Clock the clearer option based on recent user feedback and scale. Are you ready to make a decision that aligns with your hotel’s growth trajectory?

Is Clock PMS or High Level Software Better for Hotels?

Both Clock PMS and High Level Software aim to simplify hotel management, but Clock’s more extensive feature set and larger user base suggest it handles broader operational complexities better. Clock offers tools like booking engine, guest messaging, online check-in, and payment automation, which are absent in High Level Software’s limited review data.

Clock’s 251 recent reviews and a high overall rating of 4.8/5, compared to High Level Software’s lack of reviews, indicate stronger user confidence. If your hotel needs a mature, widely-supported PMS with proven stability, Clock is the safer choice; but if you're exploring options with lesser visibility, High Level Software might still be worth investigating.

Clock PMS vs High Level Software: Which Should Your Hotel Choose?

If your hotel requires a fully integrated platform supporting reservations, guest communication, billing, and channel management, go with Clock PMS. Its robust set of 58 unique features, including a booking engine, revenue management, and integrated CRS, make it suitable for hotels prioritizing operational efficiency and guest experience.

If your hotel’s needs are limited or you prefer a system with minimal current reviews and feature transparency, High Level Software’s offering could suffice. However, given Clock’s more recent reviews and broader market presence, it’s the stronger recommendation for hotels aiming to grow or optimize current operations.

Is Clock PMS or High Level Software Easier to Use?

Clock PMS enjoys an average ease-of-use rating of 4.78/5, with reviews praising its intuitive interface and simple onboarding, which makes training staff faster. Customers mention that its straightforward design significantly minimizes operational errors and speeds up daily tasks.

In contrast, High Level Software has no available ratings or recent reviews, leaving its user experience uncertain. Based on the data, Edge: Clock PMS.

Which Has Better Features: Clock PMS or High Level Software?

Clock PMS boasts 58 unique features, including payment processing, booking engine, EPoS, channel management, revenue tracking, guest profiles, and more—many of which High Level Software does not list or review. Its advanced capabilities like integrated CRS, automated space optimization, digital registration, and guest apps set it apart.

Without detailed features for High Level Software, it’s impossible to declare it comparable. The clear edge goes to Clock PMS for its extensive and proven feature set.

Which Has Better Customer Support: Clock PMS or High Level Software?

Clock PMS’s support rating of 4.75/5 is supported by reviews praising its responsiveness, timely assistance, and proactive updates. Users mention that Clock’s customer service is accessible and effective, which contributes to smoother operations.

High Level Software’s customer support is unreviewed, leaving hotel teams uncertain about its responsiveness or quality. Given Clock’s high support score, the edge favorably goes to Clock PMS.

Which Has More Integrations: Clock PMS or High Level Software?

Clock PMS integrates with 111 verified partners, including Curacity, Hotel Investor Apps, and Profitroom, providing extensive options for channel management, revenue tools, and more. Its open API means minimal connection fees and enhanced flexibility.

High Level Software offers no verified integrations, which could limit your hotel’s ability to connect with third-party tools. Based on current data, Edge: Clock PMS.

Which Do Hoteliers Rate Higher: Clock PMS or High Level Software?

Clock PMS has a 4.8/5 overall rating, with recent reviews highlighting its ease of use, comprehensive features, and support. Independent hotels and boutique properties particularly rate it highly, with an average of 4.83/5 from 24 reviews.

High Level Software’s ratings are unavailable, making it impossible to compare. The simple conclusion: Edge: Clock PMS.

How Much Do Clock PMS and High Level Software Cost?

Clock PMS costs $600 monthly, with no free trial or implementation fees. Its transparent pricing model makes budgeting straightforward.

High Level Software does not specify pricing, which complicates cost comparison. Given the clarity and predictability of Clock’s pricing, it is the more transparent choice.

What Type of Hotel Should Use Clock PMS?

• Hotels seeking an all-in-one cloud-based PMS supporting reservations, billing, guest messaging, and revenue management.
• Properties aiming to automate check-in, check-out, and payment processes.
• Hotels that need extensive integrations with third-party systems.
• Teams that value detailed analytics and real-time reporting.
• Hotels prioritizing ease of staff onboarding and minimal operational errors.

Not ideal if:

• Your hotel is very small with minimal operational complexity.
• You prefer a system with fewer features for simpler management.
• Your team is resistant to adopting new technology.

What Type of Hotel Should Use High Level Software?

• Hotels seeking a basic management solution with core front desk, reservation, and billing functions.
• Properties with limited operational needs or those wanting to test a new system.
• Hotels without current integration requirements or extensive automation needs.
• Teams that prefer straightforward, less complex software, assuming it meets their core needs.

Not ideal if:

• Your hotel requires advanced features like revenue management, online check-in, or integrated CRS.
• You value extensive integrations and third-party support.
• Your hotel needs proven, recent user feedback for decision-making.

The Bottom Line for Hotels

Clock PMS is a mature, feature-rich system with a strong recent review footprint, making it suitable for hotels of all sizes that want a reliable, comprehensive property management platform. Its 251 reviews and 4.8/5 rating confirm broad user satisfaction.

High Level Software’s system remains unreviewed and untested in recent times, making it a risky choice unless your hotel’s needs are minimal or you prioritize a less complex setup. For most hoteliers evaluating today’s market, Clock PMS stands out clearly.

In brief: choose Clock PMS if you want proven stability, extensive features, and a supportive user community. Opt for High Level Software only if your operational scope is limited, and you are comfortable with unverified feedback.