The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 887 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotellinx Systems shines .
Mews shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Revenue management module and Guest CRM.
Side-by-side ratings based on 887 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 887 |
After analyzing 887 verified reviews, Hotellinx Systems users most value its , while Mews users highlight ease of use, automation and integrations, customizability and flexibility. Click any theme to see what reviewers say.
Hotellinx Systems
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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Onboarding and Support
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Billing and Invoicing
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Reporting and Analytics
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Multi-Property Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Hotellinx Systems
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| Small (10-24 rooms) ▾ | — | #3 329 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 397 reviews |
| Large (75-199 rooms) ▾ | — | #3 45 reviews |
| X-Large (200+ rooms) ▾ | — | #3 49 reviews |
By Property Type
| Segment |
Hotellinx Systems
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| Boutique ▾ | — | #1 483 reviews |
| Luxury ▾ | — | #5 220 reviews |
| Branded / Chain ▾ | — | #2 170 reviews |
| Extended Stay ▾ | — | #1 130 reviews |
By Region
| Segment |
Hotellinx Systems
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| North America ▾ | — | #8 106 reviews |
| Europe ▾ | — | #1 660 reviews |
| Asia Pacific ▾ | — | #10 17 reviews |
| Middle East ▾ | — | #28 8 reviews |
Choosing between Hotellinx by Hotellinx Systems and Mews PMS by Mews hinges on your hotel’s specific needs and operational scale. Both systems aim to streamline property management, but they diverge significantly in maturity, user adoption, and feature depth. Hotellinx, with its limited recent reviews and a poor rating, appears outdated and unsupported. In contrast, Mews boasts a high rating, over 750 reviews, and a robust, modern cloud platform. Is your team prepared for a proven, scalable solution?
Hotellinx has been around since 1992 but currently has no recent reviews or ratings, indicating minimal active user engagement or ongoing support. Mews, founded in 2012 and with over 750 reviews, commands a near-perfect 4.62/5 rating, with recent feedback emphasizing its ease of use, support, and continuous innovation. Given the lack of recent data for Hotellinx, can you afford to gamble on an unsupported system?
If your hotel needs a flexible, cloud-based PMS that supports modern integrations, automation, and a wide range of features, Mews is the clear choice. It is especially suitable for boutique, independent, or growing properties aiming for scalability. Hotellinx might have served a purpose historically but now appears obsolete and poorly supported, making it unsuitable for hotels seeking efficiency and growth.
Mews scores a 4.7/5 for ease of use, with recent reviews praising its intuitive, modern interface, and straightforward onboarding process. Hotellinx scores a 0/5, with no recent reviews or positive comments, suggesting it’s outdated and difficult to adopt. Staff adoption and staff-friendly design favor Mews significantly. Edge: Mews.
Mews offers over 59 features including multi-lingual support, revenue management, guest CRM, online check-in, integrated payments, and extensive automation tools—features Hotellinx simply cannot match, as it provides none. Hotellinx lacks recent feature updates or detailed capabilities, making it inferior for hotels looking to stay competitive. Edge: Mews.
Mews is rated 4.27/5 for support, with recent reviews highlighting responsive, helpful onboarding and ongoing assistance. Hotellinx, with a 0/5 score and no recent reviews, indicates no active support or community. Trusting support quality, Mews’s recent positive reviews set it apart decisively. Edge: Mews.
Mews connects to over 336 verified partners, offering extensive integrations via its open API and marketplace—enabling customization and automation. Hotellinx has only 6 verified partners, limiting its adaptability and growth potential. For scalable, interconnected operations, Mews’s ecosystem is the clear winner. Edge: Mews.
Hotellinx has no recent reviews or ratings, leaving hotelier sentiment unknown. Mews, with 98 recent reviews, maintains a 4.62/5 score, particularly appreciated by boutique, independent, and city-center hotels. Given current review volumes and scores, Mews is the preferred choice. Edge: Mews.
Hotellinx does not publicly disclose pricing, implying a potentially high or customized fee. Mews charges a base fee of $900/month, which is competitive considering its feature set, integrations, and support. The value proposition favors Mews’s transparent, predictable pricing model.
The core difference is that Mews is a modern, cloud-native PMS with ongoing support, frequent updates, and a vast feature set, whereas Hotellinx remains unsupported, outdated, and limited. If operational efficiency, scalability, and future-proofing matter, Mews’s platform and recent reviews prove it as the superior choice. Hotellinx is no longer competitive in today’s digital hospitality landscape.
Choose Mews if you value a proven, feature-rich, supported platform that can grow with your hotel. Opt for Hotellinx only if you’re managing a small, static property with no plans for expansion or modernization—and even then, beware of the lack of support and recent updates. For a reliable, scalable solution that enhances guest experience and operational control, Mews is unequivocally the better option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Hotellinx Systems
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| Starting Price | — | From $900/mo |
According to HTR's product database, Hotellinx and Mews PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Hotellinx Systems
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| Booking Engine | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
Hotellinx Systems
No published case study for this goal yet.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
Hotellinx Systems
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
Hotellinx Systems
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
What hoteliers love
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Where hoteliers push back
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting featu... While Mews provides solid reporting and analytics functionalities, several reviews mention the need for more customizable and flexible reporting features. Users express the desire for more granular data insights, particularly in reservations and revenue analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotellinx and Mews PMS share many core Property Management Systems features, but each has unique capabilities. Hotellinx offers 6 verified integration partners, while Mews PMS offers 336. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotellinx: No. Mews PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotellinx Systems has an HT Score of 0 and Mews has 99. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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