The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 244 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotelogix shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Payment processing.
planet / Hoist shines .
Side-by-side ratings based on 244 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 244 | 0 |
After analyzing 244 verified reviews, Hotelogix users most value its 24/7 support network, reporting and analytics, user interface design, while planet / Hoist users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
24/7 Support Network
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
User Interface Design
▾
|
|
|
+
Front Desk Operations
▾
|
|
| Cons | |
|
−
Potential Improvements
▾
|
|
|
−
POS Integration Issues
▾
|
|
|
−
Room Assignment Flexibility
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #9 130 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #12 66 reviews | — |
| Large (75-199 rooms) ▾ | #9 14 reviews | — |
| X-Large (200+ rooms) | #16 3 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #10 104 reviews | — |
| Luxury ▾ | #8 95 reviews | — |
| Branded / Chain ▾ | #11 45 reviews | — |
| Extended Stay ▾ | #12 20 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #19 24 reviews | — |
| Europe ▾ | #28 12 reviews | — |
| Asia Pacific ▾ | #4 144 reviews | — |
| Middle East ▾ | #6 13 reviews | — |
Choosing the right property management system (PMS) for your hotel involves balancing features, ease of use, support, and overall value. Hotelogix, with its extensive set of features and high user ratings, stands out against planet/Hoist, which currently lacks reviews and detailed user feedback. If your priority is a proven, well-supported platform, Hotelogix clearly takes the lead. But is it the best fit for your property? Let's explore.
Hotelogix offers a comprehensive cloud-based PMS designed to streamline operations, manage distribution, and enhance guest experiences. In contrast, planet/Hoist appears to be a less developed or less reviewed solution, with no recent user feedback or feature details available, making it difficult to evaluate its suitability. Hotelogix's 204 reviews, including 12 from the last six months, indicate a stable, actively used platform, whereas planet/Hoist's absence of recent reviews suggests limited market presence or user confidence. Are you willing to risk an unproven platform?
If your hotel needs a full-stack solution with robust features like integrated channel management, revenue optimization, booking engine, and guest CRM, go with Hotelogix. It's trusted by thousands of properties worldwide, from small inns to large resorts, and has a proven track record supported by a 4.8/5 overall rating from over 200 reviews. Conversely, if your hotel is seeking a minimal or very niche PMS and is open to unverified options, planet/Hoist might seem appealing, but without reviews, it’s not a reliable choice at this stage.
Hotelogix boasts a high ease-of-use rating of 4.73/5, based on extensive user reviews praising its intuitive interface and straightforward onboarding process. Customers mention its user-friendly dashboards, simplified check-in/out, and helpful support staff, which ease staff adoption significantly. In comparison, planet/Hoist has no available usability ratings or recent reviews, leaving its user experience unknown. Given the data, edge: Hotelogix.
Hotelogix offers 55 unique features, including a channel manager, revenue management, booking engine, guest CRM, online check-in, integrated payment processing, and housekeeping modules—many tailored for hotel operations. Planet/Hoist provides no detailed feature list or comparison data, implying either a limited offering or lack of market traction. Without concrete feature comparisons, it’s clear Hotelogix’s extensive suite makes it the superior choice. Edge: Hotelogix.
Hotelogix’s support team is rated 4.77/5, with users describing their assistance as prompt, professional, and always available. Many reviews highlight how support resolves issues quickly, often citing specific staff members’ helpfulness. With no recent reviews or support ratings for planet/Hoist, its customer service credibility remains unverified. Based on existing data, edge: Hotelogix.
Hotelogix has verified integrations with 25 partners, including major OTAs, payment gateways, and analytics tools such as SiteMinder, STAAH, and Xperium. Planet/Hoist only lists 2 verified partners, with no additional details on integrations. The wide ecosystem support of Hotelogix enables smoother operations and greater flexibility. Edge: Hotelogix.
Hotelogix enjoys a 4.8/5 rating from 204 reviews, with recent feedback emphasizing its ease of use, support, and extensive features. Its user base covers independent hotels, boutique hotels, resorts, and branded properties, with high satisfaction levels across segments. Planet/Hoist lacks reviews and ratings, making it impossible to assess user satisfaction. Based on available data, hotelier ratings favor Hotelogix. Edge: Hotelogix.
Hotelogix does not advertise transparent pricing; instead, it offers a quote-based model without a free trial. Planet/Hoist similarly provides no publicly available pricing or trial options. This makes direct comparison difficult, but Hotelogix’s transparent approach suggests a more predictable investment path. If cost transparency is crucial, this is a factor to consider.
Hotelogix is a comprehensive, well-reviewed PMS with a broad feature set, trusted support, and proven performance across hotel segments globally. It is the clear choice for most hotels looking for a reliable, full-stack solution that enhances operations and guest experiences. Planet/Hoist, lacking reviews and detailed offerings, cannot currently compete on credibility or features.
If your hotel values a platform backed by thousands of satisfied users, recent positive feedback, and extensive integrations, Hotelogix is the clear recommendation. Its proven track record and high satisfaction scores make it the safest choice for your property’s success. Conversely, if you’re exploring untested solutions without support or feature transparency, planet/Hoist might seem tempting—though it’s not advisable at this stage.
In conclusion, Hotelogix’s extensive adoption, positive recent reviews, and feature depth make it the most dependable option today. Its ease of use and support quality further solidify its position as the best choice for hotels seeking a proven property management system.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, Hotelogix and hotsoft by planet share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 43 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor, and overall reservation costs. We no longer have to worry if every s..."
No published case study for this goal yet.
What hoteliers love
The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operatio... The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operational continuity.
Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotel... Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotels with revenue forecasting and strategic planning.
While the interface is generally praised for its ease of use, some reviews suggest improvements in design for a more streamlined user experience.
Where hoteliers push back
Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced edi... Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced editing feature.
Some users encounter syncing issues with the POS system, although these are generally resolved quickly with support intervention.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotelogix and hotsoft by planet share many core Property Management Systems features, but each has unique capabilities. Hotelogix offers 25 verified integration partners, while hotsoft by planet offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotelogix leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotelogix: No. hotsoft by planet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotelogix has an HT Score of 84 and planet / Hoist has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor