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Hotelogix
4.8 (218 REVIEWS)
Ranked 8 (out of 315) in Property Management Systems
Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
97% recommended by 284 hotels
Bell - AI powered product analyst
I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.
Support
Responsive
Hoteliers often highlight the exceptional customer support provided by Hotelogix with special mentions of quick response times, often under 20 seconds. Support is readily available through multiple channels such as live chat, phone, and email. Clients consistently note the expertise and professionalism of support staff, mentioning that representatives like Mr. Prashanth, Ms. Anu Srivastava, and Sonu offer prompt and effective assistance. Additionally, personalized support from account managers like Kaushik and Mr. Upendra Kumar Sharma ensures that customer needs are comprehensively addressed. The support team assists with onboarding, troubleshooting, and training, making the integration process seamless and user-friendly. Resources such as FAQs and tutorials supplement the support experience, and the continuous availability of the support team ensures that issues are swiftly resolved, contributing to a positive user experience.
Front office
13.129602245873 months ago
Verified
... Easy to use & user Friendly also & sample to use very supporting Staff & Mr Sukhpal singh Rawat. I will suggest my friends to use Hotelogix. ...
See full reviewResident Manager
13.129602246063 months ago
Verified
... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...
See full reviewResident Manager
13.129602246206 months ago
Verified
... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...
See full reviewResident Manager
13.129602246344 months ago
Verified
... You can implement for manual guidebook it will help property for training new staffs as well as for management would like to add or change some info. ...
See full reviewResident Manager
13.129602246483 months ago
Verified
... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...
See full reviewSr. Manager operations
12.839279665982 months ago
Verified
... Using the PMS for the first time but the trainer was very supportive and guided as well ...
See full reviewSr. Manager operations
12.839279666117 months ago
Verified
... Clarity on the product that we are going to use.The chat box support anytime is added value as they also give us input when we are stuck ...
See full reviewFROTDESK
12.323150633996 months ago
Verified
... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...
See full reviewPartner
12.032828053482 months ago
Verified
... The present approach to resolving issues via live chat has resulted in extended periods, with situations arising where the intricacies of problems aren't effectively conveyed, leading to prolonged ...
See full reviewPartner
12.032828053635 months ago
Verified
... The present approach to resolving issues via live chat has resulted in extended periods, with situations arising where the intricacies of problems aren't effectively conveyed, leading to prolonged resolution times. Consider implementing a direct customer care calling option at Hotelogix. Engaging directly with your support team would notably improve the efficiency of issue resolution. The clarity and immediacy offered by phone ...
See full reviewF & B HEADF
12.000569989267 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewF & B HEADF
12.000569989404 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewF & B HEADF
12.000569989528 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewManager
11.87153773159 months ago
Verified
... Excellent support on booking engine and PMS ...
See full reviewFOM
11.484440957527 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...
See full reviewAccounts Head
11.387666764109 months ago
Verified
... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR income and optimize the performance of our properties and the customer support provided by the team has been exceptional especially Mr. Vijay. Whenever I've encountered an issue or had a question about the software, their support team has been quick to respond and incredibly helpful ...
See full reviewGeneral Manager
9.936053861032 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...
See full reviewF&B
9.645731280522 months ago
Verified
... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...
See full reviewF&B
9.6457312806526 months ago
Verified
... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...
See full reviewFounder
9.4521828936843 months ago
Verified
... It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who ...
See full reviewowner
9.4199248292996 months ago
Verified
... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...
See full reviewowner
9.4199248294377 months ago
Verified
... I can't think of anything to improve at this time. Maybe more verbal communication in youtube 'help" videos would be useful. ...
See full reviewowner
9.4199248295766 months ago
Verified
... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...
See full reviewOwner
9.0328280556713 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewOwner
9.032828055805 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewOwner
9.0328280559394 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewOwner
9.0328280560809 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewOwner
9.0328280562171 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to booking.com and he gives ...
See full reviewGM
9.0005699919654 months ago
Verified
... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...
See full reviewGM
9.0005699920945 months ago
Verified
... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...
See full reviewGM
9.0005699922316 months ago
Verified
... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...
See full reviewHead of ICT
8.8392796697857 months ago
Verified
... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...
See full reviewHead of ICT
8.8392796699294 months ago
Verified
... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...
See full reviewHead of ICT
8.8392796700612 months ago
Verified
... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...
See full reviewSR IT Head
8.2263764443888 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation of these updates. His expertise ...
See full reviewSR IT Head
8.2263764445195 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct ...
See full reviewReservation Supervisor
8.0328280575728 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...
See full reviewOwner
7.7425054770695 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewOwner
7.7425054772095 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewRevenue Manager
7.645731283803 months ago
Verified
... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...
See full reviewRevenue Manager
7.6457312839412 months ago
Verified
... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...
See full reviewRevenue Manager
7.6457312840864 months ago
Verified
... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...
See full reviewAccounting Manager
7.452182897121 months ago
Verified
... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...
See full reviewGeneral manager
7.4199248327386 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewGeneral manager
7.4199248328674 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewGeneral manager
7.4199248330093 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewGeneral manager
7.4199248331433 months ago
Verified
... If you are looking for professionalism, Sonu is the answer. ...
See full reviewGeneral manager
7.4199248332863 months ago
Verified
... If you are looking for professionalism, Sonu is the answer. ...
See full reviewGeneral manager
7.4199248334338 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewfoe
7.3876667690543 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...
See full reviewoperati
7.3876667691853 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876667693171 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876667694654 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876667696076 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876667697413 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876667698742 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewAsst. Front Office Manager
7.2263764474242 months ago
Verified
... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...
See full reviewGuset service agent
7.2263764475579 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewOperations Manager
7.2263764477042 months ago
Verified
... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...
See full reviewOperations Manager
7.2263764478342 months ago
Verified
... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...
See full reviewAfom
6.9360538673167 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAdmin& HR
6.7425054803528 months ago
Verified
... I think your support service can be improved, Often they seem confused about the issue and leave you with will get back to you soon. ...
See full reviewEhk
6.6779893514692 months ago
Verified
... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...
See full reviewEhk
6.677989351614 months ago
Verified
... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...
See full reviewGeneral Manager
6.4844409646625 months ago
Verified
... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...
See full reviewFront Office Supervisor
6.3876667712563 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...
See full reviewFront Office Associate
6.2586345133259 months ago
Verified
... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...
See full reviewFront Office Associate
6.2586345134588 months ago
Verified
... Hotel Logix Experience ...
See full reviewFront Office Associate
6.2586345136331 months ago
Verified
... The system could have been more be user friendly if all questions were accommodated right away. ...
See full reviewFront Office Associate
6.2586345138049 months ago
Verified
... Hotel Logix Experience ...
See full reviewGeneral Manager
6.2586345139699 months ago
Verified
... Easy to use, good online support, Sukhpal - account manager is very helpful. we get time to time updates on new features. ...
See full reviewDirector
5.3554087076516 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live ...
See full reviewDirector
5.3554087077871 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy ...
See full reviewDirector
5.3554087079346 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support ...
See full reviewCluster Reservation Manager
4.5489570953118 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489570954581 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. so far all ok no improvment required ...
See full reviewOperational Manager
4.4844409665696 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewOperational Manager
4.484440966716 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewOperational Manager
4.4844409668533 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewOperational Manager
4.484440966984 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewAccounts Manager
4.4844409671147 months ago
Verified
... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...
See full reviewAccounts Manager
4.4844409672461 months ago
Verified
... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...
See full reviewManaging Director
4.4199248384879 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.419924838616 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager ...
See full reviewManaging Director
4.4199248387418 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...
See full reviewManaging Director
4.4199248388732 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.419924839002 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.4199248391342 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.4199248392757 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...
See full reviewManaging Director
4.4199248394079 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManager
4.3876667750231 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed while taking us through Hotelogix PMS ...
See full reviewManager
4.3876667751673 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345172349 months ago
Verified
... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345173772 months ago
Verified
... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...
See full reviewTechnical Lead
4.2263764529891 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewTechnical Lead
4.2263764531321 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewFront Office Associate
4.1296022597159 months ago
Verified
... Hotelogix is a user-friendly or easy to use. Shout out to A B our Account Manager for handling our concerns and he responds right away. ...
See full reviewResort Manager
3.452182905019 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewResort Manager
3.4521829051591 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewResort Manager
3.4521829052953 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address ...
See full reviewResort Manager
3.4521829054253 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829055593 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewResort Manager
3.4521829056974 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly ...
See full reviewResort Manager
3.4521829058352 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829059756 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewResort Manager
3.45218290611 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewReservations manager
3.4521829062526 months ago
Verified
... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...
See full reviewReservations manager
3.45218290639 months ago
Verified
... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...
See full reviewReservations manager
3.4521829065289 months ago
Verified
... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...
See full reviewResident Manager
3.387666777643 months ago
Verified
... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...
See full reviewResident Manager
3.3876667777815 months ago
Verified
... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...
See full reviewResident Manager
3.38766677792 months ago
Verified
... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond ...
See full reviewResident Manager
3.3876667780574 months ago
Verified
... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...
See full reviewResident Manager
3.3876667781903 months ago
Verified
... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...
See full reviewResident Manager
3.3876667783266 months ago
Verified
... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...
See full reviewGeneral Manager
2.8715377462164 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...
See full reviewGeneral Manager
2.8715377463497 months ago
Verified
... After 4 days training, I really love what hotelogix has. It saves me a lot time times from paper work. ...
See full reviewManager
2.1941183916495 months ago
Verified
... The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly ...
See full reviewOnline Sales Manager
2.1296022627632 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready ...
See full reviewOnline Sales Manager
2.1296022629073 months ago
Verified
... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...
See full reviewGM
1.9360538759577 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewGM
1.9360538762339 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewGM
1.9360538764923 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewGM
1.9360538766319 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewManaging Partner
17.017670183681 days ago
Verified
... Excellent and very easy to understand once understood the operation ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the effective automation features of Hotelogix, which significantly enhance operational efficiency. Automations like data reporting and package setup are seamlessly executed, reducing manual workload for staff while improving accuracy. Feedback from users consistently praises the prompt service provided by account managers, such as Sonu, who utilize tools like WhatsApp to enact automated changes swiftly and reliably. This focus on automating complex tasks ensures front desk operations are seamless, allowing staff to address guest needs more effectively.
Partner
12.032828079737 months ago
Verified
... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...
See full reviewPartner
12.032828079951 months ago
Verified
... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...
See full reviewPartner
12.032828080099 months ago
Verified
... Bravo to Hotelogix for their outstanding PMS front desk assistance! Our everyday operations are streamlined by the user-friendly interface, which guarantees effective guest interactions and check-ins. The Point-of-Sale services offer a hassle-free experience for both employees and visitors by integrating smoothly with our operations. Furthermore, the feature that offers complete accounting ...
See full reviewF & B HEADF
12.000570015727 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewFOM
11.484440983613 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...
See full reviewFOM
11.484440983749 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and channel manager is best ...
See full reviewSR IT Head
8.2263764677662 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...
See full reviewSR IT Head
8.2263764679032 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...
See full reviewSR IT Head
8.2263764680354 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...
See full reviewReservation Supervisor
8.0328280810712 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...
See full reviewReservation Supervisor
8.0328280812063 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not physically ...
See full reviewOPERATIONS MANAGER
6.4521829200508 months ago
Verified
... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced ...
See full reviewCluster Reservation Manager
4.5489571137433 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489571138766 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewManaging Director
4.4199248559457 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes ...
See full reviewManaging Director
4.4199248560753 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.419924856203 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done ...
See full reviewManaging Director
4.4199248563441 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of ...
See full reviewResort Manager
3.4521829209905 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewGM
1.9360538888646 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewIntegrations
Connected
Hoteliers often express satisfaction with Hotelogix's robust integration features. The software provides seamless synchronization with channel managers, which helps prevent overbooking and ensures reliable connectivity with these essential systems. Users commend the ease of setting up integrations and the consistent reliability they experience, highlighting minimal syncing issues. This smooth integration process is critical for operations, contributing significantly to the user experience and operational efficiency.
DIRECTOR
12.903795832191 months ago
Verified
... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...
See full reviewFROTDESK
12.323150671107 months ago
Verified
... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...
See full reviewPartner
12.032828090609 months ago
Verified
... Kudos to Hotelogix for their exceptional PMS front desk services! The smooth and intuitive interface streamlines our daily operations, ensuring efficient check-ins and guest interactions. The Point ...
See full reviewPartner
12.032828090746 months ago
Verified
... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...
See full reviewE-Commerce Supervisor
9.0328280908804 months ago
Verified
... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...
See full reviewE-Commerce Supervisor
9.0328280910297 months ago
Verified
... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...
See full reviewReservations Supervisor
8.2263764782639 months ago
Verified
... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...
See full reviewReservations Supervisor
8.2263764783946 months ago
Verified
... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...
See full reviewReservations Supervisor
8.2263764785312 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...
See full reviewOwner
7.7425055109244 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not need multiple ...
See full reviewFront Office Supervisor
7.4521829304148 months ago
Verified
... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...
See full reviewfoe
7.387666801524 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewoperati
7.3876668016622 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876668017951 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewAsst. Front Office Manager
7.2263764793474 months ago
Verified
... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...
See full reviewAsst. Front Office Manager
7.2263764794807 months ago
Verified
... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...
See full reviewOPERATIONS MANAGER
6.4521829312317 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile apps then in desktop ...
See full reviewOPERATIONS MANAGER
6.4521829313717 months ago
Verified
... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced errors. The automated workflows and reporting features ...
See full reviewDirector
5.3554087379529 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing ...
See full reviewOperational Manager
4.4844409961499 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewOperational Manager
4.4844409962851 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewManaging Director
4.4199248673861 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated ...
See full reviewManaging Director
4.4199248675265 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345450803 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345452106 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewReservation Executive
2.2908926098592 months ago
Verified
... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...
See full reviewOnline Sales Manager
2.1296022874074 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...
See full reviewValue
Balanced
Hoteliers often emphasize the value Hotelogix provides in terms of efficient customer support and actionable insights for property management. Hotelogix is praised for offering comprehensive, easy-to-read reports that are just a few clicks away, making data-driven decision-making accessible for general managers and revenue managers. Additionally, users appreciate the remarkable responsiveness and professionalism of the support team, exemplified by average response times of under 20 seconds and personalized assistance from account managers like Sonu. The software is also complimented for its stability and effective integration of key features such as a sales ledger, which transforms business operations. Clients report minimal need for improvements, reflecting satisfaction with the current value delivered by Hotelogix.
FROTDESK
12.323150683872 months ago
Verified
... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...
See full reviewFROTDESK
12.323150684029 months ago
Verified
... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...
See full reviewFROTDESK
12.323150684179 months ago
Verified
... So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support. ...
See full reviewF & B HEADF
12.000570039156 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewManager
11.871537781239 months ago
Verified
... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...
See full reviewManager
11.871537781378 months ago
Verified
... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...
See full reviewFOM
11.484441007317 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...
See full reviewAccounts Head
11.387666813908 months ago
Verified
... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize ...
See full reviewAccounts Head
11.387666814049 months ago
Verified
... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR ...
See full reviewAccount Head
11.355408749677 months ago
Verified
... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...
See full reviewCEO
10.032828104661 months ago
Verified
... They cover all the hospitality needs for any hotelier to work in a very professional way, I appreciate the hard work they have done. Keep it up, gents! ...
See full reviewCEO
10.032828104792 months ago
Verified
... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...
See full reviewCEO
10.032828104926 months ago
Verified
... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...
See full reviewGeneral Manager
9.936053911508 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support team, who they are ready to help any time. Keep it up, If you are looking for a channel manager, GO ...
See full reviewFounder
9.4521829440352 months ago
Verified
... Probably the ability to send guest to a specific room or property, as opposed to having them view the entire portfolio of available rooms. ...
See full reviewGM
9.0005700409379 months ago
Verified
... Timely delivered. user friendly interface. Customer support service can improve a bit more. Easy to use software both PMS and PMS. ...
See full reviewSR IT Head
8.2263764926807 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...
See full reviewSR IT Head
8.2263764928069 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...
See full reviewHotel Property Manager
7.9037958480503 months ago
Verified
... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...
See full reviewOwner
7.7425055256048 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewOwner
7.7425055258673 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewRevenue Manager
7.6457313324511 months ago
Verified
... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...
See full reviewAccounting Manager
7.4521829454921 months ago
Verified
... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...
See full reviewAccounting Manager
7.4521829456239 months ago
Verified
... Azalea Hotel Review (Jeroel Fancubila/ Accounting Manager) ...
See full reviewGuest Service Agent
7.4199248812381 months ago
Verified
... Kamala Beach Estate Resort,Summer ...
See full reviewGuest Service Agent
7.419924881368 months ago
Verified
... Kamala Beach Estate Resort,Summer ...
See full reviewGuest Service Agent
7.4199248814987 months ago
Verified
... Kamala Beach Estate Resort,Summer ...
See full reviewGeneral manager
7.4199248816308 months ago
Verified
... If you are looking for professionalism, Sonu is the answer. ...
See full reviewGeneral manager
7.4199248817772 months ago
Verified
... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...
See full reviewGeneral manager
7.4199248819183 months ago
Verified
... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...
See full reviewGeneral manager
7.4199248820594 months ago
Verified
... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...
See full reviewoperati
7.3876668178203 months ago
Verified
... The Altruist Business Hotel Whitefield ...
See full reviewoperati
7.3876668179633 months ago
Verified
... The Altruist Business Hotel Whitefield ...
See full reviewoperati
7.3876668180989 months ago
Verified
... The Altruist Business Hotel Whitefield ...
See full reviewoperati
7.3876668182292 months ago
Verified
... The Altruist Business Hotel Whitefield ...
See full reviewoperati
7.3876668183595 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewoperati
7.3876668184943 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.3876668186358 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewGuset service agent
7.2263764962011 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewGuset service agent
7.2263764963392 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewGuset service agent
7.2263764964777 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewGuset service agent
7.2263764966129 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewGuset service agent
7.2263764967518 months ago
Verified
... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...
See full reviewAfom
6.93605391639 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...
See full reviewAfom
6.9360539165304 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...
See full reviewAfom
6.9360539166674 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.936053916807 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.936053916953 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539170893 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539172252 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.936053917357 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539174847 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539176139 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...
See full reviewGuest service manager
6.9360539180391 months ago
Verified
... One of the best things we have invested in ...
See full reviewGenaral manger
6.6779894020509 months ago
Verified
... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...
See full reviewMD
6.6457313379667 months ago
Verified
... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...
See full reviewOPERATIONS MANAGER
6.4521829511473 months ago
Verified
... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix ...
See full reviewFront Office Supervisor
6.3876668222547 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...
See full reviewFront Office Supervisor
6.3876668223887 months ago
Verified
... Hotel Richi Regency ...
See full reviewFront Office Supervisor
6.3876668225329 months ago
Verified
... Hotel Richi Regency ...
See full reviewFront Office Associate
6.2586345646095 months ago
Verified
... Hotel Logix Experience ...
See full reviewFO
5.5812152099089 months ago
Verified
... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...
See full reviewDirector
5.3554087584304 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 ...
See full reviewDirector
5.3554087585611 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive ...
See full reviewCluster Reservation Manager
4.5489571459274 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489571460562 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489571461873 months ago
Verified
... Sales Team easy to reach out Adopt Hotelogix and save costs fulfilment it's simple and easy to understand, highly recommend it as a property management system ...
See full reviewManaging Director
4.4199248882553 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving ...
See full reviewManaging Director
4.4199248883886 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed ...
See full reviewManaging Director
4.419924888526 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed the way our business operates. Five ...
See full reviewManaging Director
4.4199248886567 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.4199248887836 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManager
4.3876668243981 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345664587 months ago
Verified
... TRAINING PROGRAME ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345665972 months ago
Verified
... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...
See full reviewTechnical Lead
4.2263765022207 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewFront Office Associate
4.1296023088094 months ago
Verified
... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...
See full reviewFront Office Associate
4.1296023089374 months ago
Verified
... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...
See full reviewResort Manager
3.4521829542264 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829543563 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829544919 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829546199 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResort Manager
3.4521829547495 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewResident Manager
3.3876668258475 months ago
Verified
... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...
See full reviewResident Manager
3.3876668259763 months ago
Verified
... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...
See full reviewResident Manager
3.3876668261115 months ago
Verified
... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...
See full reviewResident Manager
3.387666826253 months ago
Verified
... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...
See full reviewGeneral Manager
2.8715377941357 months ago
Verified
... Highly Recommend Hotelogix ...
See full reviewOnline Sales Manager
2.129602310395 months ago
Verified
... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...
See full reviewGM
1.9360539234323 months ago
Verified
... Channel manger is but confusing else everything is good, I really enjoyed all the training sessions staff is kind. ...
See full reviewFunctionality
Developing
Hoteliers often praise Hotelogix for its robust functionality, particularly in handling core features such as booking and reporting, which are executed effectively. The software's reliability is highly regarded, with minimal issues like bugs or downtime reported. Users appreciate the scalability of the system, which adapts to accommodate growing business needs, including support for additional users or properties. Furthermore, the completeness of features meets hoteliers' expectations, covering essential tools and tasks required for efficient property management. Automation of repetitive tasks like billing or reporting is another highlight, streamlining operations and saving time. Insights and reporting features are noted for being actionable and easy to interpret, aiding managers in making informed decisions. The software also effectively supports global operations, enabling multiple language and currency options for diverse hotel chains.
DIRECTOR
12.903795869077 months ago
Verified
... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...
See full reviewOwner
12.484441030504 months ago
Verified
... Features provided are good for every hotelier. Training is excellent. This will improve the productivity and will ease the process for operators. ...
See full reviewOwner
12.484441030642 months ago
Verified
... Features provided are good for every hotelier. Training is excellent. This will improve the productivity and will ease the process for operators. ...
See full reviewECOMMERCE
12.419924901747 months ago
Verified
... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...
See full reviewFROTDESK
12.323150708336 months ago
Verified
... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...
See full reviewPartner
12.032828127828 months ago
Verified
... Kudos to Hotelogix for their exceptional PMS front desk services! The smooth and intuitive interface streamlines our daily operations, ensuring efficient check-ins and guest interactions. The Point-of-Sale services seamlessly integrate with our operations, offering a hassle-free experience for both staff and guests. Additionally, the comprehensive ...
See full reviewPartner
12.032828127964 months ago
Verified
... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...
See full reviewReservation Manager
11.807021676489 months ago
Verified
... The screen share link takes alot of time to connect sometimes so it should be improved rest all is good. ...
See full reviewReservation Manager
11.807021676624 months ago
Verified
... The screen share link takes alot of time to connect sometimes so it should be improved rest all is good. ...
See full reviewGroup General Manger
11.548957160635 months ago
Verified
... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...
See full reviewFOM
11.484441031758 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...
See full reviewAccounts Head
11.387666838338 months ago
Verified
... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...
See full reviewAccounts Head
11.387666838465 months ago
Verified
... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...
See full reviewAccount Head
11.35540877408 months ago
Verified
... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...
See full reviewAccount Head
11.355408774208 months ago
Verified
... Nothing as of now we are good with it. if in future anything, we will update you. PMS is good as of now no big issue is create on it. ...
See full reviewF&B
9.6457313549903 months ago
Verified
... Nothing all is fine very nice Software. Nothing Nothing all is very good. We are with your service and software 😀 ...
See full reviewE-Commerce Supervisor
9.032828129319 months ago
Verified
... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...
See full reviewE-Commerce Supervisor
9.0328281294486 months ago
Verified
... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...
See full reviewOwner
9.0328281295803 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewHead of ICT
8.8392797426157 months ago
Verified
... Change in the accommodation tax in Greece ...
See full reviewHead of ICT
8.8392797427449 months ago
Verified
... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...
See full reviewHead of ICT
8.8392797428857 months ago
Verified
... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...
See full reviewHead of ICT
8.8392797430283 months ago
Verified
... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...
See full reviewSR IT Head
8.2263765173622 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...
See full reviewReservations Supervisor
8.2263765174963 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...
See full reviewReservations Supervisor
8.2263765176258 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...
See full reviewReservations Supervisor
8.226376517752 months ago
Verified
... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...
See full reviewReservations Supervisor
8.2263765178879 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...
See full reviewReservation Supervisor
8.0328281309162 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...
See full reviewReservation Supervisor
8.0328281310454 months ago
Verified
... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...
See full reviewReservation Supervisor
8.0328281311764 months ago
Verified
... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...
See full reviewReservation Supervisor
8.0328281313079 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...
See full reviewReservation Supervisor
8.0328281314479 months ago
Verified
... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...
See full reviewHotel Property Manager
7.9037958735137 months ago
Verified
... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...
See full reviewHotel Property Manager
7.9037958736462 months ago
Verified
... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...
See full reviewOwner
7.7425055511966 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055513299 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewOwner
7.7425055514609 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewAccounting Manager
7.4521829709565 months ago
Verified
... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...
See full reviewAccounting Manager
7.452182971085 months ago
Verified
... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...
See full reviewFront Office Supervisor
7.4521829712153 months ago
Verified
... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...
See full reviewFront Office Supervisor
7.452182971343 months ago
Verified
... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...
See full reviewFront Office Supervisor
7.4521829714703 months ago
Verified
... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...
See full reviewGuest Service Agent
7.419924907093 months ago
Verified
... The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team. ...
See full reviewGeneral manager
7.4199249072233 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewfoe
7.3876668428386 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...
See full reviewfoe
7.3876668429712 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewoperati
7.387666843103 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.3876668432292 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.3876668433647 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.3876668435002 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.387666843638 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewoperati
7.3876668437739 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAsst. Front Office Manager
7.2263765213262 months ago
Verified
... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...
See full reviewAsst. Front Office Manager
7.2263765214763 months ago
Verified
... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...
See full reviewGuset service agent
7.2263765216181 months ago
Verified
... The system is easy to use and can log in anywhere so we be able to use all the time ...
See full reviewGuset service agent
7.2263765217533 months ago
Verified
... The system is easy to use and can log in anywhere so we be able to use all the time ...
See full reviewGuset service agent
7.226376521884 months ago
Verified
... The system is easy to use and can log in anywhere so we be able to use all the time ...
See full reviewGuset service agent
7.2263765220139 months ago
Verified
... The system is easy to use and can log in anywhere so we be able to use all the time ...
See full reviewGuset service agent
7.2263765221405 months ago
Verified
... The system is easy to use and can log in anywhere so we be able to use all the time ...
See full reviewOperations Manager
7.2263765222737 months ago
Verified
... G Nimman Chiang Mai- Operations Manager ...
See full reviewOperations Manager
7.2263765224078 months ago
Verified
... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...
See full reviewOperations Manager
7.2263765225377 months ago
Verified
... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...
See full reviewCustomer Care Manager
7.1618603936361 months ago
Verified
... However, minor technical issues could be improved, such as the PMS report generator being more flexible. Please keep up your excellent work. ...
See full reviewAfom
6.9360539421554 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539426826 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAfom
6.9360539428103 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewGuest service manager
6.9360539429413 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewGuest service manager
6.9360539430739 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewGuest service manager
6.9360539432098 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewAdmin& HR
6.7425055563747 months ago
Verified
... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...
See full reviewGenaral manger
6.6779894274701 months ago
Verified
... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...
See full reviewGenaral manger
6.6779894276012 months ago
Verified
... All good software is excellent, team is excellent, implementation is also very smooth. No I don't see any place to improvement. ...
See full reviewMD
6.6457313633535 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewMD
6.6457313634857 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewMD
6.6457313636182 months ago
Verified
... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...
See full reviewMD
6.6457313637504 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewGeneral Manager
6.4844410413038 months ago
Verified
... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...
See full reviewGeneral Manager
6.4844410414483 months ago
Verified
... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...
See full reviewGeneral Manager
6.4844410415808 months ago
Verified
... Nothing as of now, once we start using the pms to the full capacity. To understand the glitches. ...
See full reviewOPERATIONS MANAGER
6.4521829771924 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...
See full reviewOPERATIONS MANAGER
6.4521829773208 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...
See full reviewOPERATIONS MANAGER
6.4521829774522 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...
See full reviewOPERATIONS MANAGER
6.4521829775889 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...
See full reviewOPERATIONS MANAGER
6.4521829777352 months ago
Verified
... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...
See full reviewFront Office Supervisor
6.3876668488407 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...
See full reviewFront Office Supervisor
6.3876668489714 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...
See full reviewFront Office Associate
6.2586345910361 months ago
Verified
... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...
See full reviewGeneral Manager
6.2586345911671 months ago
Verified
... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...
See full reviewFO
5.5812152364647 months ago
Verified
... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...
See full reviewFO
5.5812152365942 months ago
Verified
... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...
See full reviewDirector
5.3554087851068 months ago
Verified
... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...
See full reviewDirector
5.355408785233 months ago
Verified
... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...
See full reviewDirector
5.3554087853588 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy as we do not have to wait on phone calls to get answers. We do strongly recommend hotelogix for those who are looking for simplicity and functional system ...
See full reviewDirector
5.3554087854872 months ago
Verified
... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in as in day use but would be great if it was designed to booked thru diary system or like appointment ...
See full reviewCluster Reservation Manager
4.5489571727266 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489571728651 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewCluster Reservation Manager
4.5489571729969 months ago
Verified
... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...
See full reviewOperational Manager
4.4844410440916 months ago
Verified
... Property Management System ...
See full reviewOperational Manager
4.4844410442159 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewAccounts Manager
4.484441044347 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410444773 months ago
Verified
... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...
See full reviewAccounts Manager
4.4844410446035 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410447327 months ago
Verified
... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...
See full reviewAccounts Manager
4.4844410448563 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410449798 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410451198 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410452613 months ago
Verified
... Efficient Property Management System ...
See full reviewAccounts Manager
4.4844410454017 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewManaging Director
4.4199249164998 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...
See full reviewManaging Director
4.4199249166312 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManaging Director
4.4199249167615 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManaging Director
4.4199249169011 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...
See full reviewManaging Director
4.4199249170355 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...
See full reviewManaging Director
4.419924917295 months ago
Verified
... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability ...
See full reviewManaging Director
4.4199249174238 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManaging Director
4.4199249175642 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManaging Director
4.4199249176915 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate ...
See full reviewManaging Director
4.4199249178218 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate, it would be fantastic to be able to copy paste ...
See full reviewManager
4.3876668534338 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix ...
See full reviewManager
4.3876668535596 months ago
Verified
... I couldn’t be more impressed with its functionality and user-friendly interface ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345956239 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345957616 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewFRONT OFFICE SUPERVISOR
4.2586345958916 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewTechnical Lead
4.2263765315001 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewTechnical Lead
4.226376531629 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewTechnical Lead
4.2263765317566 months ago
Verified
... Web development team could be improved. Sometimes few changes are not up to mark. Overall web development part could be imporved. ...
See full reviewTechnical Lead
4.2263765318884 months ago
Verified
... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...
See full reviewFront Office Associate
4.1296023386036 months ago
Verified
... Good Property Management System ...
See full reviewManager
4.129602338731 months ago
Verified
... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...
See full reviewManager
4.1296023388616 months ago
Verified
... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...
See full reviewResort Manager
3.452182984151 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewGeneral Manager
2.8715378229913 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...
See full reviewGeneral Manager
2.871537823128 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking ...
See full reviewGeneral Manager
2.8715378232598 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue ...
See full reviewGeneral Manager
2.871537823386 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time ...
See full reviewGeneral Manager
2.871537823514 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell ...
See full reviewGeneral Manager
2.871537823638 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine ...
See full reviewGeneral Manager
2.871537823772 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting ...
See full reviewGeneral Manager
2.8715378239038 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations ...
See full reviewGeneral Manager
2.8715378240293 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin ...
See full reviewGeneral Manager
2.8715378241555 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel ...
See full reviewGeneral Manager
2.8715378242869 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize ...
See full reviewGeneral Manager
2.8715378244183 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, report ...
See full reviewGeneral Manager
2.8715378245501 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution ...
See full reviewGeneral Manager
2.8715378246834 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block ...
See full reviewGeneral Manager
2.8715378248178 months ago
Verified
... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block, tape chart ...
See full reviewReservation Executive
2.2908926636656 months ago
Verified
... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...
See full reviewReservation Executive
2.2908926637974 months ago
Verified
... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...
See full reviewOnline Sales Manager
2.1296023413542 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...
See full reviewOnline Sales Manager
2.1296023414942 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data ...
See full reviewManaging Partner
17.017672589861 days ago
Verified
... So far everything is fine. However once we operate, will let you know. I am able to operate now good. ...
See full reviewUser Interface
Functional
Hoteliers often praise Hotelogix’s Property Management Systems for its user interface, highlighting its ease of usage and clarity of information. Users find the layout intuitive, allowing for efficient navigation through features such as check-in/checkout processes and report downloading. The interface is described as visually appealing and user-friendly, making it accessible even for first-time users. Additionally, the display occasionally overlaps but generally responds well to a refresh, indicating a minor responsiveness issue.
Resident Manager
13.129602350136 months ago
Verified
... Easy to understand of system ...
See full reviewDIRECTOR
12.903795898731 months ago
Verified
... Probably the system lag at times, and the date appearance because it is easy to confuse the dates based on how they are arranged. Otherwise, it is a great system. ...
See full reviewECOMMERCE
12.419924931137 months ago
Verified
... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...
See full reviewGroup General Manger
11.548957189342 months ago
Verified
... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...
See full reviewFOM
11.484441060445 months ago
Verified
... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...
See full reviewAccount Head
11.355408802512 months ago
Verified
... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...
See full reviewGeneral Manager
9.9360539639311 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...
See full reviewSR IT Head
8.2263765447144 months ago
Verified
... Very friendly and easy to talk ...
See full reviewSR IT Head
8.2263765448473 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...
See full reviewSR IT Head
8.2263765449757 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and efficiency of our service. Once these features are activated, guests can enjoy a faster and more streamlined check-out experience, allowing them to complete their stay independently and at their own pace. The anticipation for this rollout is high, as we believe it will greatly improve guest satisfaction by reducing wait times and providing a more modern ...
See full reviewReservations Supervisor
8.2263765451068 months ago
Verified
... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...
See full reviewReservation Supervisor
8.0328281581381 months ago
Verified
... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...
See full reviewReservation Supervisor
8.0328281582732 months ago
Verified
... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...
See full reviewOwner
7.7425055777591 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055778905 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.742505578022 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055781493 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055782788 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055784114 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...
See full reviewOwner
7.7425055785405 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055788 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055789296 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewOwner
7.7425055790618 months ago
Verified
... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...
See full reviewFront Office Supervisor
7.4521829985588 months ago
Verified
... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...
See full reviewFront Office Supervisor
7.4521829986925 months ago
Verified
... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...
See full reviewfoe
7.3876668697909 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewfoe
7.3876668699391 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewfoe
7.3876668700799 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewfoe
7.3876668702199 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewoperati
7.3876668703756 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewResident Manager
6.9037959027744 months ago
Verified
... I like the most in HOTELOGIX is the good features that easily understand by my staff. Easily access and learned. ...
See full reviewAdmin& HR
6.7425055803386 months ago
Verified
... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...
See full reviewMD
6.6457313870639 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewFO
5.5812152581623 months ago
Verified
... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...
See full reviewFO
5.5812152582878 months ago
Verified
... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...
See full reviewDirector
5.3554088068003 months ago
Verified
... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight ...
See full reviewOperational Manager
4.4844410649922 months ago
Verified
... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...
See full reviewOperational Manager
4.4844410651262 months ago
Verified
... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...
See full reviewOperational Manager
4.4844410652643 months ago
Verified
... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...
See full reviewAccounts Manager
4.4844410653976 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410655339 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410656627 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410657938 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewAccounts Manager
4.4844410659207 months ago
Verified
... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...
See full reviewManaging Director
4.4199249370367 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManaging Director
4.4199249371845 months ago
Verified
... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...
See full reviewManager
4.3876668728248 months ago
Verified
... I couldn’t be more impressed with its functionality and user-friendly interface ...
See full reviewResort Manager
3.452183001993 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewResort Manager
3.4521830021259 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewReservation Executive
2.2908926796994 months ago
Verified
... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...
See full reviewWhat Types of Hotels Hotelogix is Popular For
Size
19 | X-Small (1-9 room)
99 | Small (10-24 room)
110 | Medium (25-74 room)
48 | Large (75-199 room)
26 | X-Large (200+ room)
Country
126 | India
28 | Philippines
20 | United States of America
14 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
7 | Canada
6 | Mexico
6 | United Arab Emirates
5 | Sri Lanka
4 | Indonesia
4 | Cambodia
4 | Laos
3 | Bahamas
3 | Qatar
3 | Morocco
3 | Kenya
2 | Taiwan
2 | Bhutan
2 | Botswana
2 | Peru
2 | Malaysia
1 | Italy
1 | Ireland
1 | Egypt
1 | Maldives
1 | Lesotho
1 | Brazil
1 | Honduras
1 | Nigeria
1 | Azerbaijan
1 | Spain
1 | Argentina
1 | Mongolia
1 | Greece
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Namibia
1 | Turks and Caicos Islands
Type
133 | Boutiques
110 | Bed & Breakfast & Inns
110 | Luxury Hotels
106 | Resorts
76 | City Center Hotels
75 | Airport/Conference Hotels
67 | Limited Service & Budget Hotels
57 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
14 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
196 | Asia Pacific
33 | North America
19 | Africa
18 | Middle East
14 | Europe
6 | South America
4 | Central America
1 | Oceania
Category
218 | Property Management Systems
140 | Hotel Management Software
82 | Channel Managers
63 | Booking Engine
29 | Revenue Management Systems
6 | Rate Shopping
Didn’t find what you were looking for?
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix is the #12 most trending product in the Property Management Systems category (out of 315) and the #222 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
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Hotelier Rating
Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.
AI-generated from the text of customer reviews
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Excellent and very easy to understand once understood the operation
Managing Partner from 5 to 9 room Vacation Rentals & Villa in Angamaly (India)
Support Call
General Manager from 10 to 24 room Luxury Hotel in Varca (India)
Everything is so easy to operate
GM from 10 to 24 room Boutique in Sirmour (India)
Ease of use
Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)
Very good service
Manager from 10 to 24 room Boutique in Muthuvaankudi (India)
The software is smooth and efficient.
Reservation Executive from 100 to 199 room Boutique in Gurugram (Gurgaon) (India)
Highly Recommend Hotelogix
General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)
Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service
Resident Manager from 25-49 room Bed & Breakfast & Inn in Bangkok (Thailand)
Great Support
Reservations manager from 25-49 room Boutique in Thekkumkanam (India)
Villa Excellance Beach and Wave Pool Resort/Resort Manager
Resort Manager from 50-74 room Resort in Tanza (Philippines)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
2 years ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
2 years ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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