Hotelogix

4.8 (211 REVIEWS)

HTR Score icon
HT Score  
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.

What is Hotelogix?

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix is a full-featured property management system (PMS) designed to streamline hotel operations and enhance overall efficiency. The platform integrates essential hotel management functions like reservations, front-desk operations, housekeeping, and billing into a unified interface, eliminating the need for multiple applications. It offers robust reporting tools, seamless OTA (Online Travel Agency) integrations, and remote access capabilities, allowing hoteliers to manage and optimize their operations from anywhere. These features lead to increased revenue, improved customer satisfaction, and operational ease, positioning Hotelogix as a comprehensive solution for modern hospitality businesses.

Capabilities

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Hotelogix doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Hotelogix Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelogix is the #7 most trending product in the Property Management Systems category (out of 314) and the #196 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotelogix Pricing

Pricing Available By Request

Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

8

References

12

Featured Customers

Popularity by Segment

Size

17 | X-Small (1-9 room)

90 | Small (10-24 room)

105 | Medium (25-74 room)

48 | Large (75-199 room)

25 | X-Large (200+ room)

Country

118 | India

28 | Philippines

19 | United States of America

12 | Thailand

8 | United Kingdom

8 | Tanzania

7 | Saudi Arabia

6 | Mexico

6 | United Arab Emirates

6 | Canada

5 | Sri Lanka

4 | Laos

4 | Indonesia

3 | Qatar

3 | Cambodia

3 | Morocco

3 | Kenya

2 | Bahamas

2 | Taiwan

2 | Peru

2 | Botswana

2 | Malaysia

1 | Egypt

1 | Maldives

1 | Ireland

1 | Italy

1 | Brazil

1 | Honduras

1 | Nigeria

1 | Azerbaijan

1 | Argentina

1 | Spain

1 | Mongolia

1 | Lesotho

1 | New Zealand

1 | Vietnam

1 | Chile

1 | Moldova

1 | France

1 | Jordan

1 | Singapore

1 | Turks and Caicos Islands

1 | Greece

1 | Bhutan

Type

125 | Boutiques

106 | Bed & Breakfast & Inns

102 | Luxury Hotels

98 | Resorts

71 | City Center Hotels

67 | Airport/Conference Hotels

66 | Limited Service & Budget Hotels

55 | Branded Hotels

21 | Extended Stay & Serviced Apartments

16 | Hostels

12 | Vacation Rentals & Villas

8 | Motels

6 | RV Parks & Campgrounds

1 | Casinos

Region

184 | Asia Pacific

31 | North America

18 | Middle East

18 | Africa

14 | Europe

6 | South America

3 | Central America

1 | Oceania

Category

211 | Property Management Systems

132 | Hotel Management Software

74 | Channel Managers

57 | Booking Engine

29 | Revenue Management Systems

6 | Rate Shopping

More Products by Hotelogix

https://ucarecdn.com/7921aba4-64a9-4c90-8f74-1a52aae4eca9/
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Hotelogix Reviews

Hotelier Rating

Excellent
270
Very Good
15
Average
4
Poor
1
Terrible
4

Property Size

  • X-Small (17)
  • Small (90)
  • Medium (105)
  • Large (48)
  • X-Large (25)

Country

  • India
    India
    (118)
  • Philippines
    Philippines
    (28)
  • United States of America
    United States of America
    (19)
  • Thailand
    Thailand
    (12)
  • United Kingdom
    United Kingdom
    (8)
  • Tanzania
    Tanzania
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Mexico
    Mexico
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Canada
    Canada
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • Laos
    Laos
    (4)
  • Indonesia
    Indonesia
    (4)
  • Qatar
    Qatar
    (3)
  • Cambodia
    Cambodia
    (3)
  • Morocco
    Morocco
    (3)
  • Kenya
    Kenya
    (3)
  • Bahamas
    Bahamas
    (2)
  • Taiwan
    Taiwan
    (2)
  • Peru
    Peru
    (2)
  • Botswana
    Botswana
    (2)
  • Malaysia
    Malaysia
    (2)
  • Egypt
    Egypt
    (1)
  • Maldives
    Maldives
    (1)
  • Ireland
    Ireland
    (1)
  • Italy
    Italy
    (1)
  • Brazil
    Brazil
    (1)
  • Honduras
    Honduras
    (1)
  • Nigeria
    Nigeria
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Argentina
    Argentina
    (1)
  • Spain
    Spain
    (1)
  • Mongolia
    Mongolia
    (1)
  • Lesotho
    Lesotho
    (1)
  • New Zealand
    New Zealand
    (1)
  • Vietnam
    Vietnam
    (1)
  • Chile
    Chile
    (1)
  • Moldova
    Moldova
    (1)
  • France
    France
    (1)
  • Jordan
    Jordan
    (1)
  • Singapore
    Singapore
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)
  • Greece
    Greece
    (1)
  • Bhutan
    Bhutan
    (1)

Region

  • North America
    North America
    (31)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (184)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (6)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (18)

Hoteliers say

NEW AI Review summary

Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.

AI-generated from the text of customer reviews

Live Support and Account Management
User-Friendly Interface
Comprehensive Reporting and Dashboard
Channel Manager Integration
Performance and Speed Issues
Cloud-Based Accessibility
Booking and Reservation Management
Customization Limits
Mobile App Performance
Cost-Effective Solution
10

Great Support

Reservations manager from 25-49 room Boutique in Thekkumkanam (India)

Verified
3 days ago
Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high.
Country India
Reservations manager
Medium Hotel
10

Villa Excellance Beach and Wave Pool Resort/Resort Manager

Resort Manager from 50-74 room Resort in Tanza (Philippines)

Verified
3 days ago
Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly.
Country Philippines
Resort Manager
Medium Hotel
10

Great PMS system and even better is the service.

Manager from 10 to 24 room Bed & Breakfast & Inn in Cowes (United Kingdom)

Verified
23 days ago
The best service you can ever get. Sonu is my account manager, he works any time when I need him.
Country United Kingdom
Manager
Small Hotel
10

Good Property Management System

Front Office Associate from 10 to 24 room Hostel in Makati (Philippines)

Verified
23 days ago
Hotelogix is a user-friendly or easy to use. Shout out to A B our Account Manager for handling our concerns and he responds right away.
Country Philippines
Front Office Associate
Small Hotel
9

Overall it’s good

Technical Lead from 10 to 24 room Boutique in Roma (Italy)

Verified
26 days ago
Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required.
Country Italy
Technical Lead
Small Hotel
10

TRAINING PROGRAME

FRONT OFFICE SUPERVISOR from 100 to 199 room Branded Hotel in Dubai (United Arab Emirates)

Verified
27 days ago
It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix.
Country United Arab Emirates
FRONT OFFICE SUPERVISOR
Large Hotel
10

I couldn’t be more impressed with its functionality and user-friendly interface

Manager from 5 to 9 room Bed & Breakfast & Inn in Jwaneng (Botswana)

Verified
1 months ago
I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly rec...
Country Botswana
Manager
X-Small Hotel
10

Outstanding

Managing Director from 10 to 24 room Boutique in Forres (United Kingdom)

Verified
1 months ago
Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he i...
Country United Kingdom
Managing Director
Small Hotel
10

Efficient Property Management System

Accounts Manager from 75-99 room Bed & Breakfast & Inn in Bengaluru (India)

Verified
1 months ago
Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading
Country India
Accounts Manager
Large Hotel
9

Property Management System

Operational Manager from 10 to 24 room Extended Stay & Serviced Apartment in Malang (Indonesia)

Verified
1 months ago
Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately.
Country Indonesia
Operational Manager
Small Hotel
  • 1
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  • 22

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.

Question:

What differentiates this product or service from the competition?

Answer:

It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix? Leave a recommendation

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Support

Unverified

Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

96%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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