Hotelogix

Ranked 20 (out of 255) in Property Management Systems

Property Management Systems

Hotelogix is robust cloud based property management system designed to simplify hotel operations, in...

Ratings Snapshot

Certificate of Excellence
Read 69 reviews
93%
Recommend
HTR Score icon
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #20 out of 255 in Property Management Systems

Ease of Use
4.5/5
ROI
4.4/5
Implementation
4.4/5
Customer Support
4.7/5
Verified Customer Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 18 verified reviews
    87%
  • Luxury Hotels 12 verified reviews
    93%
  • Bed & Breakfast & Inns 12 verified reviews
    93%
  • Resorts 10 verified reviews
    91%
  • Branded Hotels 6 verified reviews
    93%
  • RV Parks & Campgrounds 2 verified reviews
    90%
  • Motels 2 verified reviews
    85%
  • City Center Hotels 2 verified reviews
    100%
  • Vacation Rentals & Villas 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    80%

Hotelogix Overview

Hotelogix Overview

Hotelogix offers the most powerful, full-stack solution for hotels that cover operations, distribution, reputation, marketing automation, and guest-facing technologies. The 360-degree hotel tech solutions include Cloud-based PMS, Channel Manager, Automated Revenue Management, Booking Engine, Reputation Management, Marketing Automation, Guest facing Contactless solutions for Feedback, Check-in/Che...

About Hotelogix View website

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees

About Hotelogix Founded in 2008, Hotelogix has merged with AxisRooms and RepUp and is now Hotelogix PTE. Headquartered in Singapore, Hotelogix is one of the la...

Other Products by Hotelogix

Integrates with

  • Hotel Bedbanks
  • Channel Managers
  • Hotel CRM & Email Marketing
Browse integrations (26 verified)

What customers love about Hotelogix

Like 93% recommend

Corporate Commercial Director in Ciudad de México (Mexico)

Hotelogix is ​​an extremely user friendly solution, designed for any hotel of any size. Since its hiring it has facilitated much the control of reservations and reception of our guests. I full recommended it. You ...

General Manager in (Tanzania)

I am very impressed with possibilities offered by this program and the ease to use it. It covers all the activities of the hotel I am managing. Behind this software stand a professional team of people who are permanent...

Assistant Revenue Manager in (Indonesia)

- It has many features that very details, the console can display clear information to user, and helpful customer service. The account managers are also easy to be contacted. - The training also can be arranged at any t...

General Manager in San Jose (United States)

User friendly and easy to use with strong functionality and very good customer service at a reasonable price.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

Question:

What differentiates this product or service from the competition?

Answer:

Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how Hotelogix works?

Clients & references

References & testimonials

Testimonial avatar
Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking pro...
Brian Coleman General Manager at the The Biltmore Greensboro Hotel
Testimonial avatar
Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express chec...
Ian Jackson General Manager at the The Southcliff Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • India
  • United States of America
  • Indonesia
  • Philippines
  • Canada
  • Tanzania
  • Malaysia
  • Mexico
  • United Arab Emirates

69 Verified Hotelogix Reviews

Likelihood to Recommend
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February 24, 2023

Hotelogix Review: Property Management Systems #RoomReservation

Program Chairperson from Other in Butuan City (Philippines)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The system has a lot of features. It is friendly user as well. It provides the student a grasp of the real-work environment process of hotel reservation. Unlike other software that are too simplified whic...

What do you dislike or think could be improved?

I could not say for now as am a new user of this product. Perhaps in the coming months after exploring, I could give a recommendation. However, based on the training sessions we had, a link to air ticket ...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

February 22, 2023

Hotelogix Review: Mr. Gundeep Singh and Ms. Anu- gave good service and very informative

General Manager from Boutiques in Kuala Lumpur (Malaysia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Mr. Gundeep Singh has provided valuable information on the product and handed a prompt resolution to our hotel's shortcomings. Definitely will recommend this PMS to my friends. Ms. Anu was very patient in...

What do you dislike or think could be improved?

So far all is good no further issues. What was brought up previously had been addressed and guided to satisfaction.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

February 15, 2023

Hotelogix Review: Best PMS

Founder Director from Boutiques in Patnitop ()

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Everything about Hotelogix and its team, Their backend support is extremely good, very helpful and ready to work on special requirements.

What do you dislike or think could be improved?

You guys are already working on my points of improvement about the welcome and thank you letter, keep up the good work.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 07, 2023

Hotelogix Review: Mr. Gundeep Singh - good service

General Manager from Boutiques in Kuala Lumpur (Malaysia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Mr. Gundeep Singh has provided valuable information on the product and handed a prompt resolution to our hotel's shortomings. Definitely will recommend this PMS for my friends

What do you dislike or think could be improved?

To enhance Guest profile for repeated guests on the number of times guest's has checked in. To create guest alerts in guest history of past stays.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
n/a

January 24, 2023

Hotelogix Review: Highly recommend for all kind of hotels & resorts,

Ecom Team from Resorts in Krong Siem Reap (Cambodia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Been nearly 4 years using Hotelogix with our 2 properties in Siem Reap Cambodia ,we are totally satisfied the degree of automation that their software provides.You can generate all kind of guest reports &...

What do you dislike or think could be improved?

There is always space for development. However, overall we are exceptionally happy with all offered types of assistance and coperation.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 10, 2023

Hotelogix Review: Comprehensive system for small to mid-size establishments

General Manager from City Center Hotels in Angles City (Philippines)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hotelogix is user-friendly. The support team are great, and the integrations are seamless. The reports are very useful and can give you a clear business overview, as well as a detailed dissection of vario...

What do you dislike or think could be improved?

I believe a dynamic pricing dependent on room type would help promote room types that are selling slower than others. This is a great feature to add. Another feature is a static discount by room type as w...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month

Popular Hotelogix Integrations

View all (26 Hotelogix Integrations)