Hotelogix

4.8 (216 REVIEWS)

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HT Score  
90 out of 100
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Ranked 8 (out of 317) in Property Management Systems

Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.

Support

Responsive

Hoteliers often highlight the exceptional customer support provided by Hotelogix with special mentions of quick response times, often under 20 seconds. Support is readily available through multiple channels such as live chat, phone, and email. Clients consistently note the expertise and professionalism of support staff, mentioning that representatives like Mr. Prashanth, Ms. Anu Srivastava, and Sonu offer prompt and effective assistance. Additionally, personalized support from account managers like Kaushik and Mr. Upendra Kumar Sharma ensures that customer needs are comprehensively addressed. The support team assists with onboarding, troubleshooting, and training, making the integration process seamless and user-friendly. Resources such as FAQs and tutorials supplement the support experience, and the continuous availability of the support team ensures that issues are swiftly resolved, contributing to a positive user experience.

FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Accounts Head

10 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR income and optimize the performance of our properties and the customer support provided by the team has been exceptional especially Mr. Vijay. Whenever I've encountered an issue or had a question about the software, their support team has been quick to respond and incredibly helpful ...

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General Manager

8 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

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F&B

8 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

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F&B

8 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

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Founder

8 months ago

Verified

... It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who ...

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owner

8 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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owner

8 months ago

Verified

... I can't think of anything to improve at this time. Maybe more verbal communication in youtube 'help" videos would be useful. ...

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owner

8 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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Owner

8 months ago

Verified

... JAGDISH IS THE BEST! ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to booking.com and he gives ...

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Owner

8 months ago

Verified

... JAGDISH IS THE BEST! ...

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GM

8 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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GM

8 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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GM

8 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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Head of ICT

7 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

7 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

7 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation of these updates. His expertise ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Revenue Manager

6 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Revenue Manager

6 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Revenue Manager

6 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Accounting Manager

6 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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General manager

6 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

6 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

6 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

6 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

6 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

6 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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foe

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Operations Manager

6 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

6 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Admin& HR

5 months ago

Verified

... I think your support service can be improved, Often they seem confused about the issue and leave you with will get back to you soon. ...

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Ehk

5 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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Ehk

5 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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General Manager

5 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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Front Office Supervisor

5 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...

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Front Office Associate

5 months ago

Verified

... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...

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Front Office Associate

5 months ago

Verified

... Hotel Logix Experience ...

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Front Office Associate

5 months ago

Verified

... The system could have been more be user friendly if all questions were accommodated right away. ...

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Front Office Associate

5 months ago

Verified

... Hotel Logix Experience ...

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General Manager

5 months ago

Verified

... Easy to use, good online support, Sukhpal - account manager is very helpful. we get time to time updates on new features. ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support ...

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Cluster Reservation Manager

3 months ago

Verified

... Excellent ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. so far all ok no improvment required ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Accounts Manager

3 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

3 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Managing Director

3 months ago

Verified

... Outstanding ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Manager

3 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed while taking us through Hotelogix PMS ...

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Manager

3 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Front Office Associate

3 months ago

Verified

... Hotelogix is a user-friendly or easy to use. Shout out to A B our Account Manager for handling our concerns and he responds right away. ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Reservations manager

2 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Reservations manager

2 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Reservations manager

2 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Resident Manager

2 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

2 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

2 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond ...

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Resident Manager

2 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

2 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

2 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

1 months ago

Verified

... After 4 days training, I really love what hotelogix has. It saves me a lot time times from paper work. ...

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Manager

1 months ago

Verified

... The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly ...

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Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready ...

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Online Sales Manager

1 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

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GM

28 days ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

28 days ago

Verified

... Everything is so easy to operate ...

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GM

28 days ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

28 days ago

Verified

... Everything is so easy to operate ...

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GM

28 days ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

28 days ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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Automation

Streamlined

Hoteliers often highlight the effective automation features of Hotelogix, which significantly enhance operational efficiency. Automations like data reporting and package setup are seamlessly executed, reducing manual workload for staff while improving accuracy. Feedback from users consistently praises the prompt service provided by account managers, such as Sonu, who utilize tools like WhatsApp to enact automated changes swiftly and reliably. This focus on automating complex tasks ensures front desk operations are seamless, allowing staff to address guest needs more effectively.

FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and channel manager is best ...

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SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not physically ...

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OPERATIONS MANAGER

5 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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GM

28 days ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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Integrations

Connected

Hoteliers often express satisfaction with Hotelogix's robust integration features. The software provides seamless synchronization with channel managers, which helps prevent overbooking and ensures reliable connectivity with these essential systems. Users commend the ease of setting up integrations and the consistent reliability they experience, highlighting minimal syncing issues. This smooth integration process is critical for operations, contributing significantly to the user experience and operational efficiency.

E-Commerce Supervisor

8 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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E-Commerce Supervisor

8 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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Reservations Supervisor

7 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

7 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not need multiple ...

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Front Office Supervisor

6 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile apps then in desktop ...

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OPERATIONS MANAGER

5 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced errors. The automated workflows and reporting features ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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Reservation Executive

1 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

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Value

Balanced

Hoteliers often emphasize the value Hotelogix provides in terms of efficient customer support and actionable insights for property management. Hotelogix is praised for offering comprehensive, easy-to-read reports that are just a few clicks away, making data-driven decision-making accessible for general managers and revenue managers. Additionally, users appreciate the remarkable responsiveness and professionalism of the support team, exemplified by average response times of under 20 seconds and personalized assistance from account managers like Sonu. The software is also complimented for its stability and effective integration of key features such as a sales ledger, which transforms business operations. Clients report minimal need for improvements, reflecting satisfaction with the current value delivered by Hotelogix.

FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Accounts Head

10 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize ...

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Accounts Head

10 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR ...

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Account Head

10 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

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CEO

9 months ago

Verified

... They cover all the hospitality needs for any hotelier to work in a very professional way, I appreciate the hard work they have done. Keep it up, gents! ...

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CEO

9 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

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CEO

9 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

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General Manager

8 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support team, who they are ready to help any time. Keep it up, If you are looking for a channel manager, GO ...

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F&B

8 months ago

Verified

See full review

Founder

8 months ago

Verified

... Probably the ability to send guest to a specific room or property, as opposed to having them view the entire portfolio of available rooms. ...

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GM

8 months ago

Verified

... Timely delivered. user friendly interface. Customer support service can improve a bit more. Easy to use software both PMS and PMS. ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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Reservation Supervisor

7 months ago

Verified

... Effective PMS ...

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Operations Manager

7 months ago

Verified

... The Monaco Hotel ...

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Hotel Property Manager

6 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

6 months ago

Verified

... Gets the job done right! ...

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Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Revenue Manager

6 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Accounting Manager

6 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Accounting Manager

6 months ago

Verified

... Azalea Hotel Review (Jeroel Fancubila/ Accounting Manager) ...

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Guest Service Agent

6 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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Guest Service Agent

6 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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Guest Service Agent

6 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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General manager

6 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

6 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

6 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

6 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

6 months ago

Verified

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operati

6 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

6 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

6 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

6 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

6 months ago

Verified

... Nothing for now. ...

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Afom

5 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

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Afom

5 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

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Afom

5 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

5 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Guest service manager

5 months ago

Verified

... One of the best things we have invested in ...

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Genaral manger

5 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

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Ehk

5 months ago

Verified

... Best billing software for hotels ...

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Ehk

5 months ago

Verified

... Best billing software for hotels ...

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MD

5 months ago

Verified

... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...

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General Manager

5 months ago

Verified

... Very friendly product. ...

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OPERATIONS MANAGER

5 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix ...

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Front Office Supervisor

5 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...

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Front Office Supervisor

5 months ago

Verified

... Hotel Richi Regency ...

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Front Office Supervisor

5 months ago

Verified

... Hotel Richi Regency ...

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Front Office Associate

5 months ago

Verified

... Hotel Logix Experience ...

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FO

4 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive ...

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Director

4 months ago

Verified

... It is just what we need ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Sales Team easy to reach out Adopt Hotelogix and save costs fulfilment it's simple and easy to understand, highly recommend it as a property management system ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed ...

See full review

Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed the way our business operates. Five ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Manager

3 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... TRAINING PROGRAME ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Front Office Associate

3 months ago

Verified

... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...

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Front Office Associate

3 months ago

Verified

... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

2 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resident Manager

2 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

2 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

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Resident Manager

2 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

2 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

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General Manager

1 months ago

Verified

... Highly Recommend Hotelogix ...

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Online Sales Manager

1 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

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GM

28 days ago

Verified

... Channel manger is but confusing else everything is good, I really enjoyed all the training sessions staff is kind. ...

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Functionality

Developing

Hoteliers often praise Hotelogix for its robust functionality, particularly in handling core features such as booking and reporting, which are executed effectively. The software's reliability is highly regarded, with minimal issues like bugs or downtime reported. Users appreciate the scalability of the system, which adapts to accommodate growing business needs, including support for additional users or properties. Furthermore, the completeness of features meets hoteliers' expectations, covering essential tools and tasks required for efficient property management. Automation of repetitive tasks like billing or reporting is another highlight, streamlining operations and saving time. Insights and reporting features are noted for being actionable and easy to interpret, aiding managers in making informed decisions. The software also effectively supports global operations, enabling multiple language and currency options for diverse hotel chains.

Group General Manger

10 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

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FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Accounts Head

10 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...

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Accounts Head

10 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...

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Account Head

10 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

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Account Head

10 months ago

Verified

... Nothing as of now we are good with it. if in future anything, we will update you. PMS is good as of now no big issue is create on it. ...

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F&B

8 months ago

Verified

... Nothing all is fine very nice Software. Nothing Nothing all is very good. We are with your service and software 😀 ...

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E-Commerce Supervisor

8 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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E-Commerce Supervisor

8 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Head of ICT

7 months ago

Verified

... Change in the accommodation tax in Greece ...

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Head of ICT

7 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

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Head of ICT

7 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

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Head of ICT

7 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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Reservations Supervisor

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservations Supervisor

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservations Supervisor

7 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

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Hotel Property Manager

6 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

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Hotel Property Manager

6 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

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Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Accounting Manager

6 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Accounting Manager

6 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Front Office Supervisor

6 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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Front Office Supervisor

6 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

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Front Office Supervisor

6 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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Guest Service Agent

6 months ago

Verified

... The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team. ...

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General manager

6 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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foe

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

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foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Operations Manager

6 months ago

Verified

... G Nimman Chiang Mai- Operations Manager ...

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Operations Manager

6 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

6 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

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Customer Care Manager

6 months ago

Verified

... However, minor technical issues could be improved, such as the PMS report generator being more flexible. Please keep up your excellent work. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

5 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

5 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

5 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

5 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

5 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Admin& HR

5 months ago

Verified

... Good Software ...

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Admin& HR

5 months ago

Verified

... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...

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Genaral manger

5 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

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Genaral manger

5 months ago

Verified

... All good software is excellent, team is excellent, implementation is also very smooth. No I don't see any place to improvement. ...

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Ehk

5 months ago

Verified

... Best billing software for hotels ...

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MD

5 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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MD

5 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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MD

5 months ago

Verified

... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...

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MD

5 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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General Manager

5 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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General Manager

5 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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General Manager

5 months ago

Verified

... Nothing as of now, once we start using the pms to the full capacity. To understand the glitches. ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

5 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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Front Office Supervisor

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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Front Office Supervisor

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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Front Office Associate

5 months ago

Verified

... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...

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General Manager

5 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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FO

4 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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FO

4 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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Director

4 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...

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Director

4 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...

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Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy as we do not have to wait on phone calls to get answers. We do strongly recommend hotelogix for those who are looking for simplicity and functional system ...

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Director

4 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in as in day use but would be great if it was designed to booked thru diary system or like appointment ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

3 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Operational Manager

3 months ago

Verified

... Property Management System ...

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Operational Manager

3 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

3 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

3 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

3 months ago

Verified

... Efficient Property Management System ...

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Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

3 months ago

Verified

... Outstanding ...

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Managing Director

3 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate, it would be fantastic to be able to copy paste ...

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Manager

3 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix ...

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Manager

3 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

3 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

3 months ago

Verified

... Web development team could be improved. Sometimes few changes are not up to mark. Overall web development part could be imporved. ...

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Technical Lead

3 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

3 months ago

Verified

... Overall it’s good ...

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Front Office Associate

3 months ago

Verified

... Good Property Management System ...

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Manager

3 months ago

Verified

... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...

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Manager

3 months ago

Verified

... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...

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Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, report ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block ...

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General Manager

1 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block, tape chart ...

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Reservation Executive

1 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Reservation Executive

1 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

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Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data ...

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User Interface

Accessible

Hoteliers often praise Hotelogix’s Property Management Systems for its user interface, highlighting its ease of usage and clarity of information. Users find the layout intuitive, allowing for efficient navigation through features such as check-in/checkout processes and report downloading. The interface is described as visually appealing and user-friendly, making it accessible even for first-time users. Additionally, the display occasionally overlaps but generally responds well to a refresh, indicating a minor responsiveness issue.

Group General Manger

10 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

See full review

FOM

10 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Account Head

10 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

See full review

General Manager

8 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

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SR IT Head

7 months ago

Verified

... Very friendly and easy to talk ...

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SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and efficiency of our service. Once these features are activated, guests can enjoy a faster and more streamlined check-out experience, allowing them to complete their stay independently and at their own pace. The anticipation for this rollout is high, as we believe it will greatly improve guest satisfaction by reducing wait times and providing a more modern ...

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Reservations Supervisor

7 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

6 months ago

Verified

... Gets the job done right! ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

6 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Front Office Supervisor

6 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

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Front Office Supervisor

6 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

See full review

foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

foe

6 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

operati

6 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Resident Manager

5 months ago

Verified

... I like the most in HOTELOGIX is the good features that easily understand by my staff. Easily access and learned. ...

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Admin& HR

5 months ago

Verified

... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...

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Admin& HR

5 months ago

Verified

... Good Software ...

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MD

5 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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FO

4 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

See full review

FO

4 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

See full review

Director

4 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight ...

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Operational Manager

3 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

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Operational Manager

3 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

See full review

Operational Manager

3 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

See full review

Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

See full review

Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

See full review

Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

See full review

Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

See full review

Accounts Manager

3 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

See full review

Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

3 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

See full review

Manager

3 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

See full review

Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

See full review

Resort Manager

2 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

See full review

Reservation Executive

1 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

See full review

Manager

1 months ago

Verified

... Very good service ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Live Support and Account Management
User-Friendly Interface
Comprehensive Reporting and Dashboard
Channel Manager Integration
Performance and Speed Issues
Cloud-Based Accessibility
Booking and Reservation Management
Customization Limits
Mobile App Performance
Cost-Effective Solution

What Types of Hotels Hotelogix is Popular For

Size

48 | Large (75-199 room)

109 | Medium (25-74 room)

97 | Small (10-24 room)

26 | X-Large (200+ room)

18 | X-Small (1-9 room)

Country

124 | India

28 | Philippines

20 | United States of America

14 | Thailand

8 | United Kingdom

8 | Tanzania

7 | Saudi Arabia

7 | Canada

6 | Mexico

6 | United Arab Emirates

5 | Sri Lanka

4 | Indonesia

4 | Cambodia

4 | Laos

3 | Morocco

3 | Qatar

3 | Kenya

2 | Taiwan

2 | Malaysia

2 | Bahamas

2 | Peru

2 | Botswana

1 | Brazil

1 | Spain

1 | Argentina

1 | Azerbaijan

1 | Nigeria

1 | Honduras

1 | Lesotho

1 | Italy

1 | Maldives

1 | Egypt

1 | Ireland

1 | Mongolia

1 | Greece

1 | New Zealand

1 | Vietnam

1 | Chile

1 | Moldova

1 | France

1 | Jordan

1 | Singapore

1 | Namibia

1 | Bhutan

1 | Turks and Caicos Islands

Type

109 | Bed & Breakfast & Inns

132 | Boutiques

57 | Branded Hotels

1 | Casinos

75 | City Center Hotels

74 | Airport/Conference Hotels

21 | Extended Stay & Serviced Apartments

16 | Hostels

67 | Limited Service & Budget Hotels

107 | Luxury Hotels

8 | Motels

105 | Resorts

6 | RV Parks & Campgrounds

13 | Vacation Rentals & Villas

Region

33 | North America

14 | Europe

193 | Asia Pacific

1 | Oceania

18 | Middle East

6 | South America

3 | Central America

19 | Africa

Category

82 | Channel Managers

61 | Booking Engine

29 | Revenue Management Systems

216 | Property Management Systems

138 | Hotel Management Software

6 | Rate Shopping

What is Hotelogix?

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix is a full-featured property management system (PMS) designed to streamline hotel operations and enhance overall efficiency. The platform integrates essential hotel management functions like reservations, front-desk operations, housekeeping, and billing into a unified interface, eliminating the need for multiple applications. It offers robust reporting tools, seamless OTA (Online Travel Agency) integrations, and remote access capabilities, allowing hoteliers to manage and optimize their operations from anywhere. These features lead to increased revenue, improved customer satisfaction, and operational ease, positioning Hotelogix as a comprehensive solution for modern hospitality businesses.

Capabilities

profile-empty-state.svg

Hotelogix doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Hotelogix Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelogix is the #12 most trending product in the Property Management Systems category (out of 317) and the #208 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotelogix Pricing

Pricing Available By Request

Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

8

References

12

Featured Customers

More Products by Hotelogix

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/uploads/2018/01/Picture1-1024x530.png
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Hotelogix Reviews

Hotelier Rating

Excellent
281
Very Good
16
Average
4
Poor
1
Terrible
4

Property Size

  • X-Small (18)
  • Small (97)
  • Medium (109)
  • Large (48)
  • X-Large (26)

Country

  • India
    India
    (124)
  • Philippines
    Philippines
    (28)
  • United States of America
    United States of America
    (20)
  • Thailand
    Thailand
    (14)
  • United Kingdom
    United Kingdom
    (8)
  • Tanzania
    Tanzania
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Canada
    Canada
    (7)
  • Mexico
    Mexico
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • Indonesia
    Indonesia
    (4)
  • Cambodia
    Cambodia
    (4)
  • Laos
    Laos
    (4)
  • Morocco
    Morocco
    (3)
  • Qatar
    Qatar
    (3)
  • Kenya
    Kenya
    (3)
  • Taiwan
    Taiwan
    (2)
  • Malaysia
    Malaysia
    (2)
  • Bahamas
    Bahamas
    (2)
  • Peru
    Peru
    (2)
  • Botswana
    Botswana
    (2)
  • Brazil
    Brazil
    (1)
  • Spain
    Spain
    (1)
  • Argentina
    Argentina
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Nigeria
    Nigeria
    (1)
  • Honduras
    Honduras
    (1)
  • Lesotho
    Lesotho
    (1)
  • Italy
    Italy
    (1)
  • Maldives
    Maldives
    (1)
  • Egypt
    Egypt
    (1)
  • Ireland
    Ireland
    (1)
  • Mongolia
    Mongolia
    (1)
  • Greece
    Greece
    (1)
  • New Zealand
    New Zealand
    (1)
  • Vietnam
    Vietnam
    (1)
  • Chile
    Chile
    (1)
  • Moldova
    Moldova
    (1)
  • France
    France
    (1)
  • Jordan
    Jordan
    (1)
  • Singapore
    Singapore
    (1)
  • Namibia
    Namibia
    (1)
  • Bhutan
    Bhutan
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (193)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (6)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (19)

Hoteliers say

Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.

AI-generated from the text of customer reviews

Live Support and Account Management
User-Friendly Interface
Comprehensive Reporting and Dashboard
Channel Manager Integration
Performance and Speed Issues
Cloud-Based Accessibility
Booking and Reservation Management
Customization Limits
Mobile App Performance
Cost-Effective Solution
10

Everything is so easy to operate

GM from 10 to 24 room Boutique in Sirmour (India)

Verified
28 days ago
All the staff members are so supportive Kaushik the most humble person I work, he made things so easy.
Country India
GM
Small Hotel
10

Ease of use

Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)

Verified
1 months ago
1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data can be extracted from this software in terms of guest details and revenue
Country India
Online Sales Manager
Medium Hotel
10

Very good service

Manager from 10 to 24 room Boutique in Muthuvaankudi (India)

Verified
1 months ago
The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly
Country India
Manager
Small Hotel
10

The software is smooth and efficient.

Reservation Executive from 100 to 199 room Boutique in Gurugram (Gurgaon) (India)

Verified
1 months ago
The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking capabilities.
Country India
Reservation Executive
Large Hotel
10

Highly Recommend Hotelogix

General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)

Verified
1 months ago
Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room bl...
Country Cambodia
General Manager
Small Hotel
10

Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service

Resident Manager from 25-49 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
2 months ago
Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond Promptly: Timely responses to customer inquiries are vital. Aim to address questions and co...
Country Thailand
Resident Manager
Medium Hotel
10

Great Support

Reservations manager from 25-49 room Boutique in Thekkumkanam (India)

Verified
2 months ago
Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high.
Country India
Reservations manager
Medium Hotel
10

Villa Excellance Beach and Wave Pool Resort/Resort Manager

Resort Manager from 50-74 room Resort in Tanza (Philippines)

Verified
2 months ago
Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly.
Country Philippines
Resort Manager
Medium Hotel
10

Great PMS system and even better is the service.

Manager from 10 to 24 room Bed & Breakfast & Inn in Cowes (United Kingdom)

Verified
3 months ago
The best service you can ever get. Sonu is my account manager, he works any time when I need him.
Country United Kingdom
Manager
Small Hotel
10

Good Property Management System

Front Office Associate from 10 to 24 room Hostel in Makati (Philippines)

Verified
3 months ago
Hotelogix is a user-friendly or easy to use. Shout out to A B our Account Manager for handling our concerns and he responds right away.
Country Philippines
Front Office Associate
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 22

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.

Question:

What differentiates this product or service from the competition?

Answer:

It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix? Leave a recommendation

Hotelogix Integrations

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Company Functionality
SiteMinder
SiteMinder

92% recommended by 2311 hotels

Channel Managers
Cloudbeds
Cloudbeds

90% recommended by 1680 hotels

Booking Engine
Asksuite

This integration hasn’t been verified by Hotelogix yet.

Asksuite

98% recommended by 677 hotels

Hotel Chatbots
RateGain
RateGain

94% recommended by 583 hotels

Channel Managers
Oracle Hospitality
Oracle Hospitality

91% recommended by 577 hotels

Property Management Systems
Oaky

This integration hasn’t been verified by Hotelogix yet.

Oaky

97% recommended by 402 hotels

Upselling Software
The Hotels Network

This integration hasn’t been verified by Hotelogix yet.

The Hotels Network

95% recommended by 315 hotels

Direct Booking Tools
+2 more
Cendyn
Cendyn

89% recommended by 269 hotels

Hotel CRM & Email Marketing
Inn-Flow

This integration hasn’t been verified by Hotelogix yet.

Inn-Flow

97% recommended by 210 hotels


BEONx
BEONx

94% recommended by 164 hotels

Revenue Management Systems

Support

Unverified

Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

97%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

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