Hotelogix

Ranked 20 (out of 255) in Property Management Systems

Property Management Systems

Hotelogix is robust cloud based property management system designed to simplify hotel operations, in...

Ratings Snapshot

Certificate of Excellence

Read 69 reviews

#20 Popularity index

HT SCORE

77 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

Reviews Summary

Ranked #20 out of 255 in Property Management Systems

Ease of Use

4.5/5

ROI

4.4/5

Implementation

4.4/5

Customer Support

4.7/5

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more

Hotelogix Overview

Hotelogix offers the most powerful, full-stack solution for hotels that cover operations, distribution, reputation, marketing automation, and guest-facing technologies. The 360-degree hotel tech solutions include Cloud-based PMS, Channel Manager, Automated Revenue Management, Booking Engine, Reputation Management, Marketing Automation, Guest facing Contactless solutions for Feedback, Check-in/Che...

About Hotelogix View website

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees

About Hotelogix Founded in 2008, Hotelogix has merged with AxisRooms and RepUp and is now Hotelogix PTE. Headquartered in Singapore, Hotelogix is one of the la...

Other Products by Hotelogix

1/5

Integrates with

Hotel Bedbanks
Channel Managers
Hotel CRM & Email Marketing

Browse integrations (26 verified)

What customers love about Hotelogix

93% recommend

Corporate Commercial Director in Ciudad de México (Mexico)

Hotelogix is an extremely user friendly solution, designed for any hotel of any size. Since its hiring it has facilitated much the control of reservations and reception of our guests. I full recommended it. You ...

General Manager in (Tanzania)

I am very impressed with possibilities offered by this program and the ease to use it. It covers all the activities of the hotel I am managing. Behind this software stand a professional team of people who are permanent...

Assistant Revenue Manager in (Indonesia)

- It has many features that very details, the console can display clear information to user, and helpful customer service. The account managers are also easy to be contacted. - The training also can be arranged at any t...

General Manager in San Jose (United States)

User friendly and easy to use with strong functionality and very good customer service at a reasonable price.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

Question:

What differentiates this product or service from the competition?

Answer:

Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.

by Kharla Luneta (Enable Hospitality, inc) on January 05, 2023

Recommended by

Kharla Luneta Group Genera Manager @ Enable Hospitality, inc

Are you a consultant or vendor that recommends Hotelogix? Leave a recommendation

Features

View all (14)

Accounting & Finance

4/5 features

Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automated night audit

Marketing & Ecommerce

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Administration & Configuration

4/5 features

Centralized user & role management
Multi-lingual

Customer Management

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Front Office

4/5 features

Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Housekeeping

4/5 features

Housekeeping module
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing
Direct billing
Multi-currency
Payment processing
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservations Management

4/5 features

RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Other

4/5 features

Spa & Wellness Module
EPoS
Reservation management
On premise
Cloud based

Want to go behind the scenes and see how Hotelogix works?

Clients & references

Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking pro...

Brian Coleman General Manager at the The Biltmore Greensboro Hotel

Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express chec...

Ian Jackson General Manager at the The Southcliff Hotel