Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Hotelogix
4.8 (219 REVIEWS)
Ranked 8 (out of 318) in Property Management Systems
Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
97% recommended by 286 hotels
Bell - AI powered product analyst
I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.
What Types of Hotels Hotelogix is Popular For
Size
19 | X-Small (1-9 room)
99 | Small (10-24 room)
111 | Medium (25-74 room)
49 | Large (75-199 room)
26 | X-Large (200+ room)
Country
128 | India
28 | Philippines
20 | United States of America
14 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
7 | Canada
6 | Mexico
6 | United Arab Emirates
5 | Sri Lanka
4 | Indonesia
4 | Cambodia
4 | Laos
3 | Qatar
3 | Kenya
3 | Bahamas
3 | Morocco
2 | Bhutan
2 | Taiwan
2 | Malaysia
2 | Peru
2 | Botswana
1 | Maldives
1 | Azerbaijan
1 | Nigeria
1 | Honduras
1 | Brazil
1 | Lesotho
1 | Egypt
1 | Ireland
1 | Italy
1 | Spain
1 | Argentina
1 | Mongolia
1 | Greece
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Namibia
1 | Turks and Caicos Islands
Type
135 | Boutiques
112 | Luxury Hotels
111 | Bed & Breakfast & Inns
107 | Resorts
77 | City Center Hotels
76 | Airport/Conference Hotels
67 | Limited Service & Budget Hotels
57 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
14 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
198 | Asia Pacific
33 | North America
19 | Africa
18 | Middle East
14 | Europe
6 | South America
4 | Central America
1 | Oceania
Category
219 | Property Management Systems
139 | Hotel Management Software
85 | Channel Managers
64 | Booking Engine
30 | Revenue Management Systems
7 | Rate Shopping
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotelogix products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotelogix Reviews Analyzed: 204
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotelogix Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotelogix
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelogix's Provided Description:
"Hotelogix offers the most powerful, full-stack solution for hotels that cover operations, distribution, reputation, marketing automation, and guest-facing technologies. The 360-degree hotel tech solutions include Cloud-based PMS, Channel Manager, Automated Revenue Management, Booking Engine, Reputation Management, Marketing Automation, Guest facing Contactless solutions for Feedback, Check-in/Check-out and concierge services. Hotelogix is everything you need to manage your hotel business! About Hotelogix Founded in 2008, Hotelogix has merged with AxisRooms and RepUp and is now Hotelogix PTE. Headquartered in Singapore, Hotelogix is one of the largest SaaS technologies entities for the hospitality industry and leaders in the APAC market. Hotelogix PTE now has 200+ employees, a customer base spanning 100+ countries, and is powering 10000+ hospitality businesses from all around the world."
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix is the #13 most trending product in the Property Management Systems category (out of 318) and the #337 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Featured Customers
More Products by Hotelogix
Hotelier Rating
Looking for specific info?
Ease software
AFOM from 100 to 199 room City Center Hotel in Bengaluru (India)
Top-Notch Service & Innovation – Highly Recommend!
Director-Sales from 10 to 24 room Boutique in Rishikesh (India)
Very complete system that avoids overbooking
CFO from 10 to 24 room Bed & Breakfast & Inn in Eleuthera (Bahamas)
Excellent and very easy to understand once understood the operation
Managing Partner from 5 to 9 room Vacation Rentals & Villa in Angamaly (India)
Support Call
General Manager from 10 to 24 room Luxury Hotel in Varca (India)
Everything is so easy to operate
GM from 10 to 24 room Boutique in Sirmour (India)
Ease of use
Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)
Very good service
Manager from 10 to 24 room Boutique in Muthuvaankudi (India)
The software is smooth and efficient.
Reservation Executive from 100 to 199 room Boutique in Gurugram (Gurgaon) (India)
Highly Recommend Hotelogix
General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Hotelogix
2 years ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
2 years ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
2 years ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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