Hotelogix
4.8 (206 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotelogix
Ranked 6 (out of 315) in Property Management Systems
Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
96% recommended by 260 hotels
What is Hotelogix?
Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix is a full-featured property management system (PMS) designed to streamline hotel operations and enhance overall efficiency. The platform integrates essential hotel management functions like reservations, front-desk operations, housekeeping, and billing into a unified interface, eliminating the need for multiple applications. It offers robust reporting tools, seamless OTA (Online Travel Agency) integrations, and remote access capabilities, allowing hoteliers to manage and optimize their operations from anywhere. These features lead to increased revenue, improved customer satisfaction, and operational ease, positioning Hotelogix as a comprehensive solution for modern hospitality businesses.
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Hotelogix Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix is the #6 most trending product in the Property Management Systems category (out of 315) and the #192 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotelogix Pricing
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Omar Khoso Carrera
General Manager Sales and Marketing @
Gromaxx Hotel Management LLC
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Ayman Salem
Sales, and Marketing Our Zanzibar Group @
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
Matthew Werner
VP of Hotel Operations @
Hotel Plaza Boulevard
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
Nishi Ratnayake
Asst Manager ECommerce @
Galadari Hotel
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
Brian Coleman
General Manager @
The Biltmore Greensboro Hotel
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
Ian Jackson
General Manager @
The Southcliff Hotel
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
Amin Jamal
Owner @
REGENCY GRAND SUITES
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Rei Matsuda
CEO @
Kokotel Bangkok Dheva Thonglor
Featured Customers
Popularity by Segment
Size
15 | X-Small (1-9 room)
87 | Small (10-24 room)
103 | Medium (25-74 room)
45 | Large (75-199 room)
25 | X-Large (200+ room)
Country
115 | India
26 | Philippines
18 | United States of America
12 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
6 | Mexico
6 | Canada
5 | Sri Lanka
5 | United Arab Emirates
4 | Laos
4 | Indonesia
3 | Qatar
3 | Kenya
3 | Cambodia
2 | Peru
2 | Malaysia
2 | Morocco
2 | Bahamas
2 | Taiwan
1 | Brazil
1 | Honduras
1 | Nigeria
1 | Azerbaijan
1 | Argentina
1 | Maldives
1 | Egypt
1 | Ireland
1 | Spain
1 | Mongolia
1 | Lesotho
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Turks and Caicos Islands
1 | Greece
1 | Bhutan
1 | Botswana
Type
119 | Boutiques
103 | Bed & Breakfast & Inns
101 | Luxury Hotels
95 | Resorts
68 | City Center Hotels
64 | Airport/Conference Hotels
62 | Limited Service & Budget Hotels
52 | Branded Hotels
21 | Extended Stay & Serviced Apartments
13 | Hostels
12 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
179 | Asia Pacific
30 | North America
17 | Middle East
16 | Africa
13 | Europe
6 | South America
3 | Central America
1 | Oceania
Category
206 | Property Management Systems
125 | Hotel Management Software
74 | Channel Managers
56 | Booking Engine
27 | Revenue Management Systems
7 | Rate Shopping
More Products by Hotelogix
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.
AI-generated from the text of customer reviews
Looking for specific info?
10
Efficient Property Management System
Accounts Manager from 75-99 room Bed & Breakfast & Inn in Bengaluru (India)
Verified
4 days ago
Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading
India
India
Accounts Manager
Large Hotel
9
Property Management System
Operational Manager from 10 to 24 room Extended Stay & Serviced Apartment in Malang (Indonesia)
Verified
4 days ago
Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately.
Indonesia
Indonesia
Operational Manager
Small Hotel
10
Excellent
Cluster Reservation Manager from 75-99 room Boutique in Dubai (United Arab Emirates)
Verified
6 days ago
Sales Team easy to reach out Adopt Hotelogix and save costs fulfilment it's simple and easy to understand, highly recommend it as a property management system
United Arab Emirates
United Arab Emirates
Cluster Reservation Manager
Large Hotel
10
It is just what we need
Director from 10 to 24 room Boutique in Forres (United Kingdom)
Verified
1 months ago
We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as...
United Kingdom
United Kingdom
Director
Small Hotel
10
The software is smooth and efficient.
FO from 100 to 199 room Boutique in Gurugram (Gurgaon) (India)
Verified
1 months ago
The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking capabilities.
India
India
FO
Large Hotel
10
Modi Estate
General Manager from 100 to 199 room Bed & Breakfast & Inn in Kilkenny (Ireland)
Verified
1 months ago
Easy to use, good online support, Sukhpal - account manager is very helpful. we get time to time updates on new features.
Ireland
Ireland
General Manager
Large Hotel
9
Hotel Logix Experience
Front Office Associate from 25-49 room Bed & Breakfast & Inn in Cavite City (Philippines)
Verified
1 months ago
The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team.
Philippines
Philippines
Front Office Associate
Medium Hotel
10
Hotel Richi Regency
Front Office Supervisor from 25-49 room Bed & Breakfast & Inn in Bhubaneswar (India)
Verified
2 months ago
Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern.
India
India
Front Office Supervisor
Medium Hotel
10
Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced errors. The automated workflows and reporting features have also helped us. Highly recommended!"
OPERATIONS MANAGER from 50-74 room Bed & Breakfast & Inn in McLeod Ganj (India)
Verified
2 months ago
The ability to manage all our bookings and room inventory across multiple channels from a single platform has reduced errors, saved time, and increased our online revenue.
India
India
OPERATIONS MANAGER
Medium Hotel
10
Very friendly product.
General Manager from 10 to 24 room Bed & Breakfast & Inn in Krishnagiri District (India)
Verified
2 months ago
Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature.
India
India
General Manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.
Question:
What differentiates this product or service from the competition?
Answer:
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.
Recommended by
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
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Posts
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
1 year ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
1 year ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Support
Unverified
Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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