Hotelogix

4.8 (218 REVIEWS)

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90 out of 100
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Ranked 8 (out of 315) in Property Management Systems

Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.

Support

Responsive

Hoteliers often highlight the exceptional customer support provided by Hotelogix with special mentions of quick response times, often under 20 seconds. Support is readily available through multiple channels such as live chat, phone, and email. Clients consistently note the expertise and professionalism of support staff, mentioning that representatives like Mr. Prashanth, Ms. Anu Srivastava, and Sonu offer prompt and effective assistance. Additionally, personalized support from account managers like Kaushik and Mr. Upendra Kumar Sharma ensures that customer needs are comprehensively addressed. The support team assists with onboarding, troubleshooting, and training, making the integration process seamless and user-friendly. Resources such as FAQs and tutorials supplement the support experience, and the continuous availability of the support team ensures that issues are swiftly resolved, contributing to a positive user experience.

Front office

13.129602245873 months ago

Verified

... Easy to use & user Friendly also & sample to use very supporting Staff & Mr Sukhpal singh Rawat. I will suggest my friends to use Hotelogix. ...

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Resident Manager

13.129602246063 months ago

Verified

... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...

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Resident Manager

13.129602246206 months ago

Verified

... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...

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Resident Manager

13.129602246344 months ago

Verified

... You can implement for manual guidebook it will help property for training new staffs as well as for management would like to add or change some info. ...

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Resident Manager

13.129602246483 months ago

Verified

... The support in live chat is very helpful and specifically thank to Mr.Parvesh for his patience to trained our staffs ...

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Sr. Manager operations

12.839279665982 months ago

Verified

... Using the PMS for the first time but the trainer was very supportive and guided as well ...

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Sr. Manager operations

12.839279666117 months ago

Verified

... Clarity on the product that we are going to use.The chat box support anytime is added value as they also give us input when we are stuck ...

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FROTDESK

12.323150633996 months ago

Verified

... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...

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Partner

12.032828053482 months ago

Verified

... The present approach to resolving issues via live chat has resulted in extended periods, with situations arising where the intricacies of problems aren't effectively conveyed, leading to prolonged ...

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Partner

12.032828053635 months ago

Verified

... The present approach to resolving issues via live chat has resulted in extended periods, with situations arising where the intricacies of problems aren't effectively conveyed, leading to prolonged resolution times. Consider implementing a direct customer care calling option at Hotelogix. Engaging directly with your support team would notably improve the efficiency of issue resolution. The clarity and immediacy offered by phone ...

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F & B HEADF

12.000569989267 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

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F & B HEADF

12.000569989404 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

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F & B HEADF

12.000569989528 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

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Manager

11.87153773159 months ago

Verified

... Excellent support on booking engine and PMS ...

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FOM

11.484440957527 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Accounts Head

11.387666764109 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR income and optimize the performance of our properties and the customer support provided by the team has been exceptional especially Mr. Vijay. Whenever I've encountered an issue or had a question about the software, their support team has been quick to respond and incredibly helpful ...

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General Manager

9.936053861032 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

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F&B

9.645731280522 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

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F&B

9.6457312806526 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

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Founder

9.4521828936843 months ago

Verified

... It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who ...

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owner

9.4199248292996 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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owner

9.4199248294377 months ago

Verified

... I can't think of anything to improve at this time. Maybe more verbal communication in youtube 'help" videos would be useful. ...

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owner

9.4199248295766 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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Owner

9.0328280555242 months ago

Verified

... JAGDISH IS THE BEST! ...

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Owner

9.0328280556713 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

9.032828055805 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

9.0328280559394 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

9.0328280560809 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

9.0328280562171 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to booking.com and he gives ...

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Owner

9.0328280563478 months ago

Verified

... JAGDISH IS THE BEST! ...

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GM

9.0005699919654 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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GM

9.0005699920945 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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GM

9.0005699922316 months ago

Verified

... To be frank the customer support need to improve. please add the calling help rather than going to the chat option always. Sometimes it is difficult to inform the chat help executive about the real ...

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Head of ICT

8.8392796697857 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8.8392796699294 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8.8392796700612 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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SR IT Head

8.2263764443888 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation of these updates. His expertise ...

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SR IT Head

8.2263764445195 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct ...

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Reservation Supervisor

8.0328280575728 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

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Owner

7.7425054770695 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

7.7425054772095 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Revenue Manager

7.645731283803 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Revenue Manager

7.6457312839412 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Revenue Manager

7.6457312840864 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Accounting Manager

7.452182897121 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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General manager

7.4199248327386 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7.4199248328674 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7.4199248330093 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7.4199248331433 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

7.4199248332863 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

7.4199248334338 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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foe

7.3876667690543 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

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operati

7.3876667691853 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

7.3876667693171 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

7.3876667694654 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

7.3876667696076 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

7.3876667697413 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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operati

7.3876667698742 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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Asst. Front Office Manager

7.2263764474242 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Guset service agent

7.2263764475579 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Operations Manager

7.2263764477042 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

7.2263764478342 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

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Afom

6.9360538673167 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Admin& HR

6.7425054803528 months ago

Verified

... I think your support service can be improved, Often they seem confused about the issue and leave you with will get back to you soon. ...

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Ehk

6.6779893514692 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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Ehk

6.677989351614 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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General Manager

6.4844409646625 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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Front Office Supervisor

6.3876667712563 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...

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Front Office Associate

6.2586345133259 months ago

Verified

... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...

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Front Office Associate

6.2586345134588 months ago

Verified

... Hotel Logix Experience ...

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Front Office Associate

6.2586345136331 months ago

Verified

... The system could have been more be user friendly if all questions were accommodated right away. ...

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Front Office Associate

6.2586345138049 months ago

Verified

... Hotel Logix Experience ...

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General Manager

6.2586345139699 months ago

Verified

... Easy to use, good online support, Sukhpal - account manager is very helpful. we get time to time updates on new features. ...

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Director

5.3554087076516 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live ...

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Director

5.3554087077871 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy ...

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Director

5.3554087079346 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support ...

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Cluster Reservation Manager

4.5489570951695 months ago

Verified

... Excellent ...

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Cluster Reservation Manager

4.5489570953118 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489570954581 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. so far all ok no improvment required ...

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Operational Manager

4.4844409665696 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

4.484440966716 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

4.4844409668533 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

4.484440966984 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Accounts Manager

4.4844409671147 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

4.4844409672461 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Managing Director

4.4199248383445 months ago

Verified

... Outstanding ...

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Managing Director

4.4199248384879 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.419924838616 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager ...

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Managing Director

4.4199248387418 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...

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Managing Director

4.4199248388732 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.419924839002 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.4199248391342 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.4199248392757 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast ...

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Managing Director

4.4199248394079 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Manager

4.3876667750231 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed while taking us through Hotelogix PMS ...

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Manager

4.3876667751673 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed ...

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FRONT OFFICE SUPERVISOR

4.2586345172349 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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FRONT OFFICE SUPERVISOR

4.2586345173772 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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Technical Lead

4.2263764529891 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

4.2263764531321 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Front Office Associate

4.1296022597159 months ago

Verified

... Hotelogix is a user-friendly or easy to use. Shout out to A B our Account Manager for handling our concerns and he responds right away. ...

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Resort Manager

3.452182905019 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

3.4521829051591 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

3.4521829052953 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address ...

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Resort Manager

3.4521829054253 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829055593 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

3.4521829056974 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly ...

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Resort Manager

3.4521829058352 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829059756 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Resort Manager

3.45218290611 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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Reservations manager

3.4521829062526 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Reservations manager

3.45218290639 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Reservations manager

3.4521829065289 months ago

Verified

... Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high. ...

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Resident Manager

3.387666777643 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

3.3876667777815 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

3.38766677792 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond ...

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Resident Manager

3.3876667780574 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

3.3876667781903 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

3.3876667783266 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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General Manager

2.8715377462164 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

2.8715377463497 months ago

Verified

... After 4 days training, I really love what hotelogix has. It saves me a lot time times from paper work. ...

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Manager

2.1941183916495 months ago

Verified

... The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly ...

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Online Sales Manager

2.1296022627632 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready ...

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Online Sales Manager

2.1296022629073 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

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GM

1.9360538759577 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

1.9360538761033 months ago

Verified

... Everything is so easy to operate ...

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GM

1.9360538762339 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

1.9360538763657 months ago

Verified

... Everything is so easy to operate ...

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GM

1.9360538764923 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

1.9360538766319 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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General Manager

28.017670179213 days ago

Verified

... Support Call ...

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Managing Partner

17.017670183681 days ago

Verified

... Excellent and very easy to understand once understood the operation ...

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Automation

Streamlined

Hoteliers often highlight the effective automation features of Hotelogix, which significantly enhance operational efficiency. Automations like data reporting and package setup are seamlessly executed, reducing manual workload for staff while improving accuracy. Feedback from users consistently praises the prompt service provided by account managers, such as Sonu, who utilize tools like WhatsApp to enact automated changes swiftly and reliably. This focus on automating complex tasks ensures front desk operations are seamless, allowing staff to address guest needs more effectively.

Partner

12.032828079737 months ago

Verified

... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...

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Partner

12.032828079951 months ago

Verified

... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...

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Partner

12.032828080099 months ago

Verified

... Bravo to Hotelogix for their outstanding PMS front desk assistance! Our everyday operations are streamlined by the user-friendly interface, which guarantees effective guest interactions and check-ins. The Point-of-Sale services offer a hassle-free experience for both employees and visitors by integrating smoothly with our operations. Furthermore, the feature that offers complete accounting ...

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F & B HEADF

12.000570015727 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

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FOM

11.484440983613 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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FOM

11.484440983749 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and channel manager is best ...

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SR IT Head

8.2263764677662 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

8.2263764679032 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

8.2263764680354 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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Reservation Supervisor

8.0328280810712 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

8.0328280812063 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not physically ...

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OPERATIONS MANAGER

6.4521829200508 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced ...

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Cluster Reservation Manager

4.5489571137433 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489571138766 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Managing Director

4.4199248559457 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes ...

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Managing Director

4.4199248560753 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.419924856203 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done ...

See full review

Managing Director

4.4199248563441 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of ...

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Resort Manager

3.4521829209905 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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GM

1.9360538888646 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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Integrations

Connected

Hoteliers often express satisfaction with Hotelogix's robust integration features. The software provides seamless synchronization with channel managers, which helps prevent overbooking and ensures reliable connectivity with these essential systems. Users commend the ease of setting up integrations and the consistent reliability they experience, highlighting minimal syncing issues. This smooth integration process is critical for operations, contributing significantly to the user experience and operational efficiency.

DIRECTOR

12.903795832191 months ago

Verified

... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...

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FROTDESK

12.323150671107 months ago

Verified

... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...

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Partner

12.032828090609 months ago

Verified

... Kudos to Hotelogix for their exceptional PMS front desk services! The smooth and intuitive interface streamlines our daily operations, ensuring efficient check-ins and guest interactions. The Point ...

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Partner

12.032828090746 months ago

Verified

... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...

See full review

E-Commerce Supervisor

9.0328280908804 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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E-Commerce Supervisor

9.0328280910297 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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Reservations Supervisor

8.2263764782639 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

8.2263764783946 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

8.2263764785312 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Owner

7.7425055109244 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not need multiple ...

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Front Office Supervisor

7.4521829304148 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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foe

7.387666801524 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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operati

7.3876668016622 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

See full review

operati

7.3876668017951 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

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Asst. Front Office Manager

7.2263764793474 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Asst. Front Office Manager

7.2263764794807 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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OPERATIONS MANAGER

6.4521829312317 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile apps then in desktop ...

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OPERATIONS MANAGER

6.4521829313717 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix has increased our efficiency and reduced errors. The automated workflows and reporting features ...

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Director

5.3554087379529 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing ...

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Operational Manager

4.4844409961499 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Operational Manager

4.4844409962851 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Managing Director

4.4199248673861 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated ...

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Managing Director

4.4199248675265 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ...

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FRONT OFFICE SUPERVISOR

4.2586345450803 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

4.2586345452106 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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Reservation Executive

2.2908926098592 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Online Sales Manager

2.1296022874074 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

See full review

Value

Balanced

Hoteliers often emphasize the value Hotelogix provides in terms of efficient customer support and actionable insights for property management. Hotelogix is praised for offering comprehensive, easy-to-read reports that are just a few clicks away, making data-driven decision-making accessible for general managers and revenue managers. Additionally, users appreciate the remarkable responsiveness and professionalism of the support team, exemplified by average response times of under 20 seconds and personalized assistance from account managers like Sonu. The software is also complimented for its stability and effective integration of key features such as a sales ledger, which transforms business operations. Clients report minimal need for improvements, reflecting satisfaction with the current value delivered by Hotelogix.

FROTDESK

12.323150683671 months ago

Verified

... Excellent ...

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FROTDESK

12.323150683872 months ago

Verified

... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...

See full review

FROTDESK

12.323150684029 months ago

Verified

... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...

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FROTDESK

12.323150684179 months ago

Verified

... So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support. ...

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F & B HEADF

12.000570039156 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

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Manager

11.871537781239 months ago

Verified

... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...

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Manager

11.871537781378 months ago

Verified

... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...

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FOM

11.484441007317 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

See full review

Accounts Head

11.387666813908 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize ...

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Accounts Head

11.387666814049 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This has helped us maximize our ARR ...

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Account Head

11.355408749677 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

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CEO

10.032828104661 months ago

Verified

... They cover all the hospitality needs for any hotelier to work in a very professional way, I appreciate the hard work they have done. Keep it up, gents! ...

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CEO

10.032828104792 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

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CEO

10.032828104926 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

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General Manager

9.936053911508 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support team, who they are ready to help any time. Keep it up, If you are looking for a channel manager, GO ...

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F&B

9.6457313309954 months ago

Verified

See full review

Founder

9.4521829440352 months ago

Verified

... Probably the ability to send guest to a specific room or property, as opposed to having them view the entire portfolio of available rooms. ...

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GM

9.0005700409379 months ago

Verified

... Timely delivered. user friendly interface. Customer support service can improve a bit more. Easy to use software both PMS and PMS. ...

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SR IT Head

8.2263764926807 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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SR IT Head

8.2263764928069 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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Reservation Supervisor

8.0328281058389 months ago

Verified

... Effective PMS ...

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Operations Manager

8.0005700414568 months ago

Verified

... The Monaco Hotel ...

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Hotel Property Manager

7.9037958480503 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

See full review

Owner

7.7425055256048 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Owner

7.742505525737 months ago

Verified

... Gets the job done right! ...

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Owner

7.7425055258673 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Revenue Manager

7.6457313324511 months ago

Verified

... Sonu delivers good conduct and best explanation of the system during our call. He give all his ideas to support us and share which is better for the property ...

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Accounting Manager

7.4521829454921 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Accounting Manager

7.4521829456239 months ago

Verified

... Azalea Hotel Review (Jeroel Fancubila/ Accounting Manager) ...

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Guest Service Agent

7.4199248812381 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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Guest Service Agent

7.419924881368 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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Guest Service Agent

7.4199248814987 months ago

Verified

... Kamala Beach Estate Resort,Summer ...

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General manager

7.4199248816308 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

7.4199248817772 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

7.4199248819183 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

7.4199248820594 months ago

Verified

... It’s an amazing system to use and nothing requested to add. I’m using it for over 9 years and it’s the best. ...

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General manager

7.4199248821991 months ago

Verified

See full review

operati

7.3876668178203 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

7.3876668179633 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

7.3876668180989 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

7.3876668182292 months ago

Verified

... The Altruist Business Hotel Whitefield ...

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operati

7.3876668183595 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

See full review

operati

7.3876668184943 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

See full review

operati

7.3876668186358 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...

See full review

Guset service agent

7.2263764962011 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

7.2263764963392 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

7.2263764964777 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

7.2263764966129 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

7.2263764967518 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guset service agent

7.226376496897 months ago

Verified

... Nothing for now. ...

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Afom

6.93605391639 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

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Afom

6.9360539165304 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

See full review

Afom

6.9360539166674 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.936053916807 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.936053916953 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

See full review

Afom

6.9360539170893 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.9360539172252 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.936053917357 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.9360539174847 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.9360539176139 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in, Hey have good features and it's user friendly. ...

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Afom

6.9360539177658 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

6.9360539179062 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Guest service manager

6.9360539180391 months ago

Verified

... One of the best things we have invested in ...

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Genaral manger

6.6779894020509 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

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Ehk

6.6779894021924 months ago

Verified

... Best billing software for hotels ...

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Ehk

6.6779894023406 months ago

Verified

... Best billing software for hotels ...

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MD

6.6457313379667 months ago

Verified

... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...

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General Manager

6.4844410155242 months ago

Verified

... Very friendly product. ...

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OPERATIONS MANAGER

6.4521829511473 months ago

Verified

... Software has streamlined our hotel operations, making it easier to manage bookings, front desk, and distribution. The user interface is intuitive, and the customer support team is always available to assist. Hotelogix ...

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Front Office Supervisor

6.3876668222547 months ago

Verified

... Working with Hotelogix has been one of the best things we have invested in. We currently work with Sukhpal and team is always very quick with responses whenever I have concern. ...

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Front Office Supervisor

6.3876668223887 months ago

Verified

... Hotel Richi Regency ...

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Front Office Supervisor

6.3876668225329 months ago

Verified

... Hotel Richi Regency ...

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Front Office Associate

6.2586345646095 months ago

Verified

... Hotel Logix Experience ...

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FO

5.5812152099089 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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Director

5.3554087584304 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 ...

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Director

5.3554087585611 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive ...

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Director

5.3554087587 months ago

Verified

... It is just what we need ...

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Cluster Reservation Manager

4.5489571459274 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489571460562 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489571461873 months ago

Verified

... Sales Team easy to reach out Adopt Hotelogix and save costs fulfilment it's simple and easy to understand, highly recommend it as a property management system ...

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Managing Director

4.4199248882553 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving ...

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Managing Director

4.4199248883886 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed ...

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Managing Director

4.419924888526 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated sales ledger, which has transformed the way our business operates. Five ...

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Managing Director

4.4199248886567 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.4199248887836 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Manager

4.3876668243981 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly ...

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FRONT OFFICE SUPERVISOR

4.2586345664587 months ago

Verified

... TRAINING PROGRAME ...

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FRONT OFFICE SUPERVISOR

4.2586345665972 months ago

Verified

... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...

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Technical Lead

4.2263765022207 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Front Office Associate

4.1296023088094 months ago

Verified

... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...

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Front Office Associate

4.1296023089374 months ago

Verified

... I believe every Property Management System has its own advantages and disadvantages. I don't think I don't have anything in mind at the moment to improve. ...

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Resort Manager

3.4521829542264 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829543563 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829544919 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829546199 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resort Manager

3.4521829547495 months ago

Verified

... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...

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Resident Manager

3.3876668258475 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

3.3876668259763 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

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Resident Manager

3.3876668261115 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

3.387666826253 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

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General Manager

2.8715377941357 months ago

Verified

... Highly Recommend Hotelogix ...

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Online Sales Manager

2.129602310395 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

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GM

1.9360539234323 months ago

Verified

... Channel manger is but confusing else everything is good, I really enjoyed all the training sessions staff is kind. ...

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Functionality

Developing

Hoteliers often praise Hotelogix for its robust functionality, particularly in handling core features such as booking and reporting, which are executed effectively. The software's reliability is highly regarded, with minimal issues like bugs or downtime reported. Users appreciate the scalability of the system, which adapts to accommodate growing business needs, including support for additional users or properties. Furthermore, the completeness of features meets hoteliers' expectations, covering essential tools and tasks required for efficient property management. Automation of repetitive tasks like billing or reporting is another highlight, streamlining operations and saving time. Insights and reporting features are noted for being actionable and easy to interpret, aiding managers in making informed decisions. The software also effectively supports global operations, enabling multiple language and currency options for diverse hotel chains.

Reservation

13.129602320338 months ago

Verified

... Easily operation system! ...

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Reservation

13.129602320543 months ago

Verified

... Easily operation system! ...

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DIRECTOR

12.903795869077 months ago

Verified

... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...

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Owner

12.484441030504 months ago

Verified

... Features provided are good for every hotelier. Training is excellent. This will improve the productivity and will ease the process for operators. ...

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Owner

12.484441030642 months ago

Verified

... Features provided are good for every hotelier. Training is excellent. This will improve the productivity and will ease the process for operators. ...

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ECOMMERCE

12.419924901747 months ago

Verified

... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...

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FROTDESK

12.323150708336 months ago

Verified

... I Love to Happy to Your support thankyou verry much for your support.This support proved to be very effective and helpful. The benefit's of it's pricing simply added to the already impressive set of ...

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Partner

12.032828127828 months ago

Verified

... Kudos to Hotelogix for their exceptional PMS front desk services! The smooth and intuitive interface streamlines our daily operations, ensuring efficient check-ins and guest interactions. The Point-of-Sale services seamlessly integrate with our operations, offering a hassle-free experience for both staff and guests. Additionally, the comprehensive ...

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Partner

12.032828127964 months ago

Verified

... The Property Management System from Hotelogix has made everything from easy reservation administration to quick check ins more enjoyable for our visitors. It is a great asset for any hotel because of ...

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Reservation Manager

11.807021676489 months ago

Verified

... The screen share link takes alot of time to connect sometimes so it should be improved rest all is good. ...

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Reservation Manager

11.807021676624 months ago

Verified

... The screen share link takes alot of time to connect sometimes so it should be improved rest all is good. ...

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Group General Manger

11.548957160635 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

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FOM

11.484441031758 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Accounts Head

11.387666838338 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...

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Accounts Head

11.387666838465 months ago

Verified

... I appreciate is its ability to generate insightful reports and analytics. By analyzing trends in rates and occupancy, we can make more informed decisions about pricing and marketing strategies. This ...

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Account Head

11.35540877408 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

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Account Head

11.355408774208 months ago

Verified

... Nothing as of now we are good with it. if in future anything, we will update you. PMS is good as of now no big issue is create on it. ...

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F&B

9.6457313549903 months ago

Verified

... Nothing all is fine very nice Software. Nothing Nothing all is very good. We are with your service and software 😀 ...

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E-Commerce Supervisor

9.032828129319 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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E-Commerce Supervisor

9.0328281294486 months ago

Verified

... - Have variaty in reports -Smoothness in Connectivity -Helpful Support and Market Manager (Parvesh and Sonu) -Easy to use and very user friendly ...

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Owner

9.0328281295803 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Head of ICT

8.8392797426157 months ago

Verified

... Change in the accommodation tax in Greece ...

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Head of ICT

8.8392797427449 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

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Head of ICT

8.8392797428857 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

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Head of ICT

8.8392797430283 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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SR IT Head

8.2263765173622 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

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Reservations Supervisor

8.2263765174963 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservations Supervisor

8.2263765176258 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservations Supervisor

8.226376517752 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservations Supervisor

8.2263765178879 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. They need to improve it for IOS/android user. ...

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Reservation Supervisor

8.0328281309162 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

8.0328281310454 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

8.0328281311764 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

8.0328281313079 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

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Reservation Supervisor

8.0328281314479 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

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Hotel Property Manager

7.9037958735137 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

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Hotel Property Manager

7.9037958736462 months ago

Verified

... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...

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Owner

7.7425055511966 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.7425055513299 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

7.7425055514609 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Accounting Manager

7.4521829709565 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Accounting Manager

7.452182971085 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

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Front Office Supervisor

7.4521829712153 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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Front Office Supervisor

7.452182971343 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

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Front Office Supervisor

7.4521829714703 months ago

Verified

... 1. Whole system functionality- a slow connection that sometimes occur specially in heavy check in times even the hotels internet connection is strong. ...

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Guest Service Agent

7.419924907093 months ago

Verified

... The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team. ...

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General manager

7.4199249072233 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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foe

7.3876668428386 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

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foe

7.3876668429712 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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operati

7.387666843103 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

7.3876668432292 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

7.3876668433647 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

7.3876668435002 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

7.387666843638 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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operati

7.3876668437739 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Asst. Front Office Manager

7.2263765213262 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Asst. Front Office Manager

7.2263765214763 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Guset service agent

7.2263765216181 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

7.2263765217533 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

7.226376521884 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

7.2263765220139 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Guset service agent

7.2263765221405 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Operations Manager

7.2263765222737 months ago

Verified

... G Nimman Chiang Mai- Operations Manager ...

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Operations Manager

7.2263765224078 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

7.2263765225377 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

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Customer Care Manager

7.1618603936361 months ago

Verified

... However, minor technical issues could be improved, such as the PMS report generator being more flexible. Please keep up your excellent work. ...

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Afom

6.9360539421554 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.9360539422864 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

6.9360539424208 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

6.9360539425515 months ago

Verified

... Hotel LE ROI DEHRADUN ...

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Afom

6.9360539426826 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Afom

6.9360539428103 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

6.9360539429413 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

6.9360539430739 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Guest service manager

6.9360539432098 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Admin& HR

6.7425055562455 months ago

Verified

... Good Software ...

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Admin& HR

6.7425055563747 months ago

Verified

... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...

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Genaral manger

6.6779894274701 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

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Genaral manger

6.6779894276012 months ago

Verified

... All good software is excellent, team is excellent, implementation is also very smooth. No I don't see any place to improvement. ...

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Ehk

6.6779894277393 months ago

Verified

... Best billing software for hotels ...

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MD

6.6457313633535 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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MD

6.6457313634857 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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MD

6.6457313636182 months ago

Verified

... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...

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MD

6.6457313637504 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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General Manager

6.4844410413038 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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General Manager

6.4844410414483 months ago

Verified

... Moving of rooms , routing of charges . The color coding. Ease of use . The room grid. The day use feature. ...

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General Manager

6.4844410415808 months ago

Verified

... Nothing as of now, once we start using the pms to the full capacity. To understand the glitches. ...

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OPERATIONS MANAGER

6.4521829771924 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

6.4521829773208 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

6.4521829774522 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

See full review

OPERATIONS MANAGER

6.4521829775889 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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OPERATIONS MANAGER

6.4521829777352 months ago

Verified

... As it's cloud based software - so slow speed or loading time of software. Also, mobile app is slow and unresponsive when one is travelling. There are some features which are not integrated in mobile ...

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Front Office Supervisor

6.3876668488407 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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Front Office Supervisor

6.3876668489714 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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Front Office Associate

6.2586345910361 months ago

Verified

... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...

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General Manager

6.2586345911671 months ago

Verified

... Everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. However, minor technical issues ...

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FO

5.5812152364647 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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FO

5.5812152365942 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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Director

5.3554087851068 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...

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Director

5.355408785233 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in ...

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Director

5.3554087853588 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight away we move in with Hotelogix as soon as the contrach have ended. New impovements and integrations are now existing. Whenever we need some support the live chatline is very handy as we do not have to wait on phone calls to get answers. We do strongly recommend hotelogix for those who are looking for simplicity and functional system ...

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Director

5.3554087854872 months ago

Verified

... It would be great if they would have a functions diary system as a hotel with restaurant we do take bookings like weddings, birthdays and room hire. At the moment we just use paymaster to logged in as in day use but would be great if it was designed to booked thru diary system or like appointment ...

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Cluster Reservation Manager

4.5489571727266 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489571728651 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Cluster Reservation Manager

4.5489571729969 months ago

Verified

... Insight in production channels, easy to read reports per segment with just clicks away, makes this solution a must have for every GM or Revenue manager that looks for data to improve their business. ...

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Operational Manager

4.4844410440916 months ago

Verified

... Property Management System ...

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Operational Manager

4.4844410442159 months ago

Verified

... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...

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Accounts Manager

4.484441044347 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410444773 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

4.4844410446035 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410447327 months ago

Verified

... Better control on reopening of folios after checkout bill printing. System should not allow the frontend staff to open the closed folio. ...

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Accounts Manager

4.4844410448563 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410449798 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410451198 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410452613 months ago

Verified

... Efficient Property Management System ...

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Accounts Manager

4.4844410454017 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Managing Director

4.4199249164998 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...

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Managing Director

4.4199249166312 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

4.4199249167615 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

4.4199249169011 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software ...

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Managing Director

4.4199249170355 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account ...

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Managing Director

4.4199249171666 months ago

Verified

... Outstanding ...

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Managing Director

4.419924917295 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability ...

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Managing Director

4.4199249174238 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

4.4199249175642 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Managing Director

4.4199249176915 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate ...

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Managing Director

4.4199249178218 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a tour series of identical rooms, rates and with one corporate, it would be fantastic to be able to copy paste ...

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Manager

4.3876668534338 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix ...

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Manager

4.3876668535596 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

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FRONT OFFICE SUPERVISOR

4.2586345956239 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

4.2586345957616 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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FRONT OFFICE SUPERVISOR

4.2586345958916 months ago

Verified

... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...

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Technical Lead

4.2263765315001 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

4.226376531629 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

4.2263765317566 months ago

Verified

... Web development team could be improved. Sometimes few changes are not up to mark. Overall web development part could be imporved. ...

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Technical Lead

4.2263765318884 months ago

Verified

... Fast action after lodging change request. Your 24x7 chat support with screen sharing facility is very helpful sometimes when instant decisions are required. ...

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Technical Lead

4.2263765320243 months ago

Verified

... Overall it’s good ...

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Front Office Associate

4.1296023386036 months ago

Verified

... Good Property Management System ...

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Manager

4.129602338731 months ago

Verified

... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...

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Manager

4.1296023388616 months ago

Verified

... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...

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Resort Manager

3.452182984151 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

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General Manager

2.8715378229913 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

2.871537823128 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking ...

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General Manager

2.8715378232598 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue ...

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General Manager

2.871537823386 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time ...

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General Manager

2.871537823514 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell ...

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General Manager

2.871537823638 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine ...

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General Manager

2.871537823772 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting ...

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General Manager

2.8715378239038 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations ...

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General Manager

2.8715378240293 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin ...

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General Manager

2.8715378241555 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel ...

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General Manager

2.8715378242869 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize ...

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General Manager

2.8715378244183 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, report ...

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General Manager

2.8715378245501 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution ...

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General Manager

2.8715378246834 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block ...

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General Manager

2.8715378248178 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block, tape chart ...

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Reservation Executive

2.2908926636656 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Reservation Executive

2.2908926637974 months ago

Verified

... The room status chart could be improved. It could also be improved by giving access to edit the same profile of a guest at similar time by different systems. ...

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Online Sales Manager

2.1296023413542 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

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Online Sales Manager

2.1296023414942 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data ...

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Managing Partner

17.017672589861 days ago

Verified

... So far everything is fine. However once we operate, will let you know. I am able to operate now good. ...

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User Interface

Functional

Hoteliers often praise Hotelogix’s Property Management Systems for its user interface, highlighting its ease of usage and clarity of information. Users find the layout intuitive, allowing for efficient navigation through features such as check-in/checkout processes and report downloading. The interface is described as visually appealing and user-friendly, making it accessible even for first-time users. Additionally, the display occasionally overlaps but generally responds well to a refresh, indicating a minor responsiveness issue.

Resident Manager

13.129602350136 months ago

Verified

... Easy to understand of system ...

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DIRECTOR

12.903795898731 months ago

Verified

... Probably the system lag at times, and the date appearance because it is easy to confuse the dates based on how they are arranged. Otherwise, it is a great system. ...

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ECOMMERCE

12.419924931137 months ago

Verified

... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...

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Group General Manger

11.548957189342 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

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FOM

11.484441060445 months ago

Verified

... Check-in, check-out, reservation, bills pattern, Support team all are useful & Easy, Very supportive in all aspects. Very easy to use and helpful.awesome product, all okay and perfect. PMS and ...

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Account Head

11.355408802512 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use it. Good and quick support team ...

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General Manager

9.9360539639311 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

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SR IT Head

8.2263765447144 months ago

Verified

... Very friendly and easy to talk ...

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SR IT Head

8.2263765448473 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

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SR IT Head

8.2263765449757 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and efficiency of our service. Once these features are activated, guests can enjoy a faster and more streamlined check-out experience, allowing them to complete their stay independently and at their own pace. The anticipation for this rollout is high, as we believe it will greatly improve guest satisfaction by reducing wait times and providing a more modern ...

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Reservations Supervisor

8.2263765451068 months ago

Verified

... The one that I liked the most about Hotelogix is, it is user-friendly. I can use it everywhere, I can also check the system just using my phone. ...

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Reservation Supervisor

8.0328281581381 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

8.0328281582732 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Owner

7.7425055777591 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.7425055778905 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.742505578022 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.7425055781493 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7.7425055782788 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.7425055784114 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

7.7425055785405 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Owner

7.7425055786675 months ago

Verified

... Gets the job done right! ...

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Owner

7.7425055788 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7.7425055789296 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7.7425055790618 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

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Front Office Supervisor

7.4521829985588 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

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Front Office Supervisor

7.4521829986925 months ago

Verified

... 1. Check in and Check out dashboard- it gives me an actual count of my pending rooms. 2. Smart icons which i can easily access whenever I need it. ...

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foe

7.3876668697909 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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foe

7.3876668699391 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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foe

7.3876668700799 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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foe

7.3876668702199 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

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operati

7.3876668703756 months ago

Verified

... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...

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Resident Manager

6.9037959027744 months ago

Verified

... I like the most in HOTELOGIX is the good features that easily understand by my staff. Easily access and learned. ...

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Admin& HR

6.7425055803386 months ago

Verified

... Hotelogix is a Easy & convinient software for hoteliers to use & easily understandable to anyone, The software interface is also very attractive. ...

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Admin& HR

6.7425055804689 months ago

Verified

... Good Software ...

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MD

6.6457313870639 months ago

Verified

... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...

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FO

5.5812152581623 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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FO

5.5812152582878 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

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Director

5.3554088068003 months ago

Verified

... We use to have this company from the last hotel in 2015 we are very satisfied back then but we know they got some limitations. We have partways since we sold the property and bought new hotel in 2019 but kept the existing and expensive PMS and was stuck with them for 5 years. Thank god it ended and straight ...

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Operational Manager

4.4844410649922 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

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Operational Manager

4.4844410651262 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

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Operational Manager

4.4844410652643 months ago

Verified

... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...

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Accounts Manager

4.4844410653976 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410655339 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410656627 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410657938 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Accounts Manager

4.4844410659207 months ago

Verified

... Ease of usage. Layout of the page. Scrolling of headlines as we scroll down on-screen reports. Check in/checkout process. Different formats of report downloading ...

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Managing Director

4.4199249370367 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

See full review

Managing Director

4.4199249371845 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

See full review

Manager

4.3876668728248 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

See full review

Resort Manager

3.452183001993 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

See full review

Resort Manager

3.4521830021259 months ago

Verified

... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...

See full review

Reservation Executive

2.2908926796994 months ago

Verified

... The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking ...

See full review

Manager

2.194118486284 months ago

Verified

... Very good service ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Live Support and Account Management
User-Friendly Interface
Comprehensive Reporting and Dashboard
Channel Manager Integration
Performance and Speed Issues
Cloud-Based Accessibility
Booking and Reservation Management
Customization Limits
Mobile App Performance
Cost-Effective Solution

What Types of Hotels Hotelogix is Popular For

Size

19 | X-Small (1-9 room)

99 | Small (10-24 room)

110 | Medium (25-74 room)

48 | Large (75-199 room)

26 | X-Large (200+ room)

Country

126 | India

28 | Philippines

20 | United States of America

14 | Thailand

8 | United Kingdom

8 | Tanzania

7 | Saudi Arabia

7 | Canada

6 | Mexico

6 | United Arab Emirates

5 | Sri Lanka

4 | Indonesia

4 | Cambodia

4 | Laos

3 | Bahamas

3 | Qatar

3 | Morocco

3 | Kenya

2 | Taiwan

2 | Bhutan

2 | Botswana

2 | Peru

2 | Malaysia

1 | Italy

1 | Ireland

1 | Egypt

1 | Maldives

1 | Lesotho

1 | Brazil

1 | Honduras

1 | Nigeria

1 | Azerbaijan

1 | Spain

1 | Argentina

1 | Mongolia

1 | Greece

1 | New Zealand

1 | Vietnam

1 | Chile

1 | Moldova

1 | France

1 | Jordan

1 | Singapore

1 | Namibia

1 | Turks and Caicos Islands

Type

133 | Boutiques

110 | Bed & Breakfast & Inns

110 | Luxury Hotels

106 | Resorts

76 | City Center Hotels

75 | Airport/Conference Hotels

67 | Limited Service & Budget Hotels

57 | Branded Hotels

21 | Extended Stay & Serviced Apartments

16 | Hostels

14 | Vacation Rentals & Villas

8 | Motels

6 | RV Parks & Campgrounds

1 | Casinos

Region

196 | Asia Pacific

33 | North America

19 | Africa

18 | Middle East

14 | Europe

6 | South America

4 | Central America

1 | Oceania

Category

218 | Property Management Systems

140 | Hotel Management Software

82 | Channel Managers

63 | Booking Engine

29 | Revenue Management Systems

6 | Rate Shopping

What is Hotelogix?

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix is a full-featured property management system (PMS) designed to streamline hotel operations and enhance overall efficiency. The platform integrates essential hotel management functions like reservations, front-desk operations, housekeeping, and billing into a unified interface, eliminating the need for multiple applications. It offers robust reporting tools, seamless OTA (Online Travel Agency) integrations, and remote access capabilities, allowing hoteliers to manage and optimize their operations from anywhere. These features lead to increased revenue, improved customer satisfaction, and operational ease, positioning Hotelogix as a comprehensive solution for modern hospitality businesses.

Capabilities

profile-empty-state.svg

Hotelogix doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Hotelogix Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelogix is the #12 most trending product in the Property Management Systems category (out of 315) and the #222 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotelogix Pricing

Pricing Available By Request

Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

8

References

12

Featured Customers

More Products by Hotelogix

https://ucarecdn.com/7921aba4-64a9-4c90-8f74-1a52aae4eca9/
https://ucarecdn.com/ba6e0875-0703-488e-b03c-ba692197901b/
/uploads/2018/01/Picture1-1024x530.png
/uploads/2017/12/Capture-1024x496.jpg
/uploads/2018/01/Capture-1-1024x493.jpg
/uploads/2018/01/Capture1-2-1024x490.jpg

Hotelogix Reviews

Hotelier Rating

Excellent
285
Very Good
16
Average
4
Poor
1
Terrible
4

Property Size

  • X-Small (19)
  • Small (99)
  • Medium (110)
  • Large (48)
  • X-Large (26)

Country

  • India
    India
    (126)
  • Philippines
    Philippines
    (28)
  • United States of America
    United States of America
    (20)
  • Thailand
    Thailand
    (14)
  • United Kingdom
    United Kingdom
    (8)
  • Tanzania
    Tanzania
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Canada
    Canada
    (7)
  • Mexico
    Mexico
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • Indonesia
    Indonesia
    (4)
  • Cambodia
    Cambodia
    (4)
  • Laos
    Laos
    (4)
  • Bahamas
    Bahamas
    (3)
  • Qatar
    Qatar
    (3)
  • Morocco
    Morocco
    (3)
  • Kenya
    Kenya
    (3)
  • Taiwan
    Taiwan
    (2)
  • Bhutan
    Bhutan
    (2)
  • Botswana
    Botswana
    (2)
  • Peru
    Peru
    (2)
  • Malaysia
    Malaysia
    (2)
  • Italy
    Italy
    (1)
  • Ireland
    Ireland
    (1)
  • Egypt
    Egypt
    (1)
  • Maldives
    Maldives
    (1)
  • Lesotho
    Lesotho
    (1)
  • Brazil
    Brazil
    (1)
  • Honduras
    Honduras
    (1)
  • Nigeria
    Nigeria
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Spain
    Spain
    (1)
  • Argentina
    Argentina
    (1)
  • Mongolia
    Mongolia
    (1)
  • Greece
    Greece
    (1)
  • New Zealand
    New Zealand
    (1)
  • Vietnam
    Vietnam
    (1)
  • Chile
    Chile
    (1)
  • Moldova
    Moldova
    (1)
  • France
    France
    (1)
  • Jordan
    Jordan
    (1)
  • Singapore
    Singapore
    (1)
  • Namibia
    Namibia
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (196)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (6)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (19)

Hoteliers say

Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.

AI-generated from the text of customer reviews

Live Support and Account Management
User-Friendly Interface
Comprehensive Reporting and Dashboard
Channel Manager Integration
Performance and Speed Issues
Cloud-Based Accessibility
Booking and Reservation Management
Customization Limits
Mobile App Performance
Cost-Effective Solution
10

Excellent and very easy to understand once understood the operation

Managing Partner from 5 to 9 room Vacation Rentals & Villa in Angamaly (India)

Verified
17.017674848206 days ago
The support is amazing. Mr. Karthik is very cooperative and explain the procedures very clearly. The revert time is very fast.
Country India
Managing Partner
X-Small Hotel
10

Support Call

General Manager from 10 to 24 room Luxury Hotel in Varca (India)

Verified
28.017674871343 days ago
Prashant is GREAT!! he is perfect as he has a solution for everything. Iwill also add his response time is spot on.
Country India
General Manager
Small Hotel
10

Everything is so easy to operate

GM from 10 to 24 room Boutique in Sirmour (India)

Verified
1.9360540288068 months ago
All the staff members are so supportive Kaushik the most humble person I work, he made things so easy.
Country India
GM
Small Hotel
10

Ease of use

Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)

Verified
2.1296024165774 months ago
1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data can be extracted from this software in terms of guest details and revenue
Country India
Online Sales Manager
Medium Hotel
10

Very good service

Manager from 10 to 24 room Boutique in Muthuvaankudi (India)

Verified
2.1941185462836 months ago
The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly
Country India
Manager
Small Hotel
10

The software is smooth and efficient.

Reservation Executive from 100 to 199 room Boutique in Gurugram (Gurgaon) (India)

Verified
2.290892740488 months ago
The reports have transparency. its really smooth and efficient, the room icons and Focuses on enhancing the guest experience through efficient check-in processes, messaging, and online booking capabilities.
Country India
Reservation Executive
Large Hotel
10

Highly Recommend Hotelogix

General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)

Verified
2.871537902432 months ago
Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room bl...
Country Cambodia
General Manager
Small Hotel
10

Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service

Resident Manager from 25-49 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
3.3876669353823 months ago
Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond Promptly: Timely responses to customer inquiries are vital. Aim to address questions and co...
Country Thailand
Resident Manager
Medium Hotel
10

Great Support

Reservations manager from 25-49 room Boutique in Thekkumkanam (India)

Verified
3.4521830650821 months ago
Support from the back end team is excellent, Mr Prashanth and Ms Anu are so helpful. Response level is high.
Country India
Reservations manager
Medium Hotel
10

Villa Excellance Beach and Wave Pool Resort/Resort Manager

Resort Manager from 50-74 room Resort in Tanza (Philippines)

Verified
3.4521830657295 months ago
Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in handling concerns and in contact with us, our team managed to address and resolved issues promptly.
Country Philippines
Resort Manager
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 23

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.

Question:

What differentiates this product or service from the competition?

Answer:

It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix? Leave a recommendation

Hotelogix Integrations

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Company Functionality
SiteMinder
SiteMinder

92% recommended by 2314 hotels

Channel Managers
Cloudbeds
Cloudbeds

90% recommended by 1682 hotels

Booking Engine
Asksuite

This integration hasn’t been verified by Hotelogix yet.

Asksuite

98% recommended by 680 hotels

Hotel Chatbots
Oracle Hospitality
Oracle Hospitality

92% recommended by 586 hotels

Property Management Systems
RateGain
RateGain

94% recommended by 583 hotels

Channel Managers
Oaky

This integration hasn’t been verified by Hotelogix yet.

Oaky

97% recommended by 402 hotels

Upselling Software
The Hotels Network

This integration hasn’t been verified by Hotelogix yet.

The Hotels Network

95% recommended by 315 hotels

Direct Booking Tools
+2 more
Cendyn
Cendyn

89% recommended by 269 hotels

Hotel CRM & Email Marketing
Inn-Flow

This integration hasn’t been verified by Hotelogix yet.

Inn-Flow

97% recommended by 210 hotels


BEONx
BEONx

94% recommended by 164 hotels

Revenue Management Systems

Support

Unverified

Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

97%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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