Hotelogix
4.8 (211 REVIEWS)
Ranked 7 (out of 314) in Property Management Systems
Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
96% recommended by 269 hotels
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix is the #7 most trending product in the Property Management Systems category (out of 314) and the #196 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Featured Customers
Popularity by Segment
Size
17 | X-Small (1-9 room)
90 | Small (10-24 room)
105 | Medium (25-74 room)
48 | Large (75-199 room)
25 | X-Large (200+ room)
Country
118 | India
28 | Philippines
19 | United States of America
12 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
6 | Mexico
6 | United Arab Emirates
6 | Canada
5 | Sri Lanka
4 | Laos
4 | Indonesia
3 | Qatar
3 | Cambodia
3 | Morocco
3 | Kenya
2 | Bahamas
2 | Taiwan
2 | Peru
2 | Botswana
2 | Malaysia
1 | Egypt
1 | Maldives
1 | Ireland
1 | Italy
1 | Brazil
1 | Honduras
1 | Nigeria
1 | Azerbaijan
1 | Argentina
1 | Spain
1 | Mongolia
1 | Lesotho
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Turks and Caicos Islands
1 | Greece
1 | Bhutan
Type
125 | Boutiques
106 | Bed & Breakfast & Inns
102 | Luxury Hotels
98 | Resorts
71 | City Center Hotels
67 | Airport/Conference Hotels
66 | Limited Service & Budget Hotels
55 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
12 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
184 | Asia Pacific
31 | North America
18 | Middle East
18 | Africa
14 | Europe
6 | South America
3 | Central America
1 | Oceania
Category
211 | Property Management Systems
132 | Hotel Management Software
74 | Channel Managers
57 | Booking Engine
29 | Revenue Management Systems
6 | Rate Shopping
More Products by Hotelogix
Hotelier Rating
Hoteliers like Hotelogix for its ease of use, comprehensive reporting and dashboard features that assist in daily management and performance analysis. The system's integration with multiple channels and OTA synchronization reduces booking errors and increases online revenue. While praised for its cost-effectiveness and robust functionality, issues like occasional slow performance, especially on mobile devices, and limited customizability in certain features, such as the POS system, are noted. Live support and account management responsiveness are highly appreciated.
AI-generated from the text of customer reviews
Looking for specific info?
Great Support
Reservations manager from 25-49 room Boutique in Thekkumkanam (India)
Villa Excellance Beach and Wave Pool Resort/Resort Manager
Resort Manager from 50-74 room Resort in Tanza (Philippines)
Great PMS system and even better is the service.
Manager from 10 to 24 room Bed & Breakfast & Inn in Cowes (United Kingdom)
Good Property Management System
Front Office Associate from 10 to 24 room Hostel in Makati (Philippines)
Overall it’s good
Technical Lead from 10 to 24 room Boutique in Roma (Italy)
TRAINING PROGRAME
FRONT OFFICE SUPERVISOR from 100 to 199 room Branded Hotel in Dubai (United Arab Emirates)
I couldn’t be more impressed with its functionality and user-friendly interface
Manager from 5 to 9 room Bed & Breakfast & Inn in Jwaneng (Botswana)
Outstanding
Managing Director from 10 to 24 room Boutique in Forres (United Kingdom)
Efficient Property Management System
Accounts Manager from 75-99 room Bed & Breakfast & Inn in Bengaluru (India)
Property Management System
Operational Manager from 10 to 24 room Extended Stay & Serviced Apartment in Malang (Indonesia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
1 year ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
1 year ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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