The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 244 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotelogix shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Guest CRM and Guest profiles.
Zavia ERP shines , with exclusive features like Lobby Kiosk and Employee Messaging.
Side-by-side ratings based on 244 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 244 | 0 |
After analyzing 244 verified reviews, Hotelogix users most value its 24/7 support network, reporting and analytics, user interface design, while Zavia ERP users highlight . Click any theme to see what reviewers say.
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24/7 Support Network
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Reporting and Analytics
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User Interface Design
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Front Desk Operations
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Potential Improvements
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POS Integration Issues
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Room Assignment Flexibility
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #9 130 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #12 66 reviews | — |
| Large (75-199 rooms) ▾ | #9 14 reviews | — |
| X-Large (200+ rooms) | #16 3 reviews | — |
By Property Type
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| Boutique ▾ | #10 104 reviews | — |
| Luxury ▾ | #8 95 reviews | — |
| Branded / Chain ▾ | #11 45 reviews | — |
| Extended Stay ▾ | #12 20 reviews | — |
By Region
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| North America ▾ | #19 24 reviews | — |
| Europe ▾ | #28 12 reviews | — |
| Asia Pacific ▾ | #4 144 reviews | — |
| Middle East ▾ | #6 13 reviews | — |
Choosing between Hotelogix and Zavia ERP depends on your hotel’s size, regional focus, and operational needs. Hotelogix offers a more established, globally recognized property management system with extensive features and a large review base, while Zavia ERP is a tailored solution primarily for small to medium hotels in Latin America, with fewer reviews and a narrower regional scope. Both systems aim to improve efficiency, but their core strengths suit different hotel profiles.
If you’re seeking a mature, comprehensive PMS with broad international integration, Hotelogix is the clearer choice. If your hotel is smaller, operates mainly in Latin America, and values local support, Zavia ERP could fit your needs. But which aligns best with your priorities?
Hotelogix stands out for its global presence with over 200 verified partners and 204 recent reviews, making it the more reviewed and trusted product. Its core focus is on streamlining operations across multiple regions, with features like hotel operations, distribution, reputation, and marketing automation, all in one system. Zavia ERP, on the other hand, caters mainly to hotels in Mexico and Latin America, with only five verified partners and no recent reviews, limiting its proven reliability outside its primary markets.
Both products claim to improve efficiency, but Hotelogix’s well-rounded functionality and established reputation give it an edge. Are you looking for a proven, scalable platform or a regional solution with localized support?
If your hotel needs a full-stack, multi-property property management system capable of handling complex operations, Hotelogix is the better choice. It’s ideal for hotels of any size that want to optimize reservations, revenue, and guest experience, especially if you value extensive integrations and a mature platform.
If your hotel is small, based in Latin America, and prioritizes ease of use with simple integration at a predictable price point, Zavia ERP might suffice. Its features are tailored for efficiency in that regional context, but it lacks the extensive global integrations and proven track record of Hotelogix.
For hotels seeking proven scalability and comprehensive features, Hotelogix is the safer bet. For smaller, regional hotels with straightforward needs, Zavia ERP could be more cost-effective.
Hotelogix boasts a high ease of use rating at 4.73/5 and positive reviews emphasizing its intuitive interface, quick onboarding, and user-friendly navigation. Customers frequently mention its simplicity for front-desk operations, multi-property management, and OTA integrations, with some noting the support team’s promptness.
Zavia ERP, with no user ratings or recent reviews, offers less publicly available feedback on usability. Its design is aimed at small hotels, but without detailed user insights, it’s challenging to compare directly.
Edge: Hotelogix.
Hotelogix provides 49 shared features plus 6 exclusive ones, including Guest CRM, multi-currency support, and a Spa & Wellness module, making it one of the most feature-rich PMS options. Its features target full-scale hotel operations, marketing automation, and reputation management, with proven integrations like Channel Manager, Booking engine, and Revenue Management tools.
Zavia ERP offers only 2 features unique to its platform—Lobby Kiosk and Employee Messaging—focusing on core reservation and communication functions. Its limited features reflect its regional and smaller-scale focus, lacking the depth found in Hotelogix.
Edge: Hotelogix.
Hotelogix has a customer support rating of 4.77/5 with recent reviews praising its prompt, professional assistance. Users often highlight the support team’s responsiveness, especially noting their helpfulness in resolving issues quickly, which contributes to high satisfaction levels.
Zavia ERP has no recent reviews or publicly available support ratings, making it difficult to assess support quality. Given its regional focus and smaller team, it may offer personalized support, but without verified data, Hotelogix’s support reputation is more trustworthy.
Edge: Hotelogix.
Hotelogix integrates with 25 verified partners, including major platforms like SiteMinder, RateGain, and Vertical Booking, plus a wide array of OTA and channel management tools. This extensive integration network provides flexibility for hotels seeking to connect multiple systems and expand their distribution.
Zavia ERP offers only 5 verified partners, including popular platforms like Stripe and Despegar, with only one shared partner, SiteMinder. Its limited integrations restrict scalability and flexibility for complex distribution needs.
Edge: Hotelogix.
Hotelogix has a total of 204 reviews in the last six months with a rating of 4.8/5 and a NPS score of 9.67/10, indicating high satisfaction among users. Review comments emphasize its ease of use, support quality, and comprehensive features, especially for independent and boutique hotels.
There are no recent reviews or ratings available for Zavia ERP, making it impossible to compare user satisfaction. The significant volume and recency of Hotelogix reviews give it a clear advantage here.
Edge: Hotelogix.
Hotelogix does not publicly list its pricing, which suggests a custom quote based on hotel size and needs. It offers a no-trial, no-freemium model with potentially variable costs depending on features selected.
Zavia ERP charges a base price of $300 per month, with no free tier or trial available. Its straightforward pricing model is transparent but may be less flexible for larger hotels or those seeking modular features.
Not ideal if:
Not ideal if:
Hotelogix offers a comprehensive, well-established PMS platform with a proven track record and extensive features suitable for hotels of all sizes worldwide. Its broad regional coverage and high review volume make it the more reliable choice for most hotels seeking a scalable solution.
Zavia ERP provides a tailored, cost-effective solution optimized for small hotels in Mexico and Latin America, with quick setup and local support. If your hotel fits this profile, it could be a practical choice, but its limited features and lack of recent reviews make it less versatile globally.
In summary, choose Hotelogix if you want a mature, full-featured PMS with proven support and extensive integrations. Opt for Zavia ERP if your hotel is small, regionally focused, and prioritizes simplicity and affordability, but note its limited global presence and fewer features.
According to HTR's product database, Hotelogix and Zavia ERP share 49 features. Here are the key differences — features one has that the other lacks.
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| Employee Messaging | ||
| Guest CRM | ||
| Guest CRM | ||
| Guest profiles | ||
| Integrated CRS | ||
| Lobby Kiosk | ||
| Multi-currency | ||
| Spa & Wellness Module |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor, and overall reservation costs. We no longer have to worry if every s..."
No published case study for this goal yet.
What hoteliers love
The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operatio... The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operational continuity.
Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotel... Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotels with revenue forecasting and strategic planning.
While the interface is generally praised for its ease of use, some reviews suggest improvements in design for a more streamlined user experience.
Where hoteliers push back
Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced edi... Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced editing feature.
Some users encounter syncing issues with the POS system, although these are generally resolved quickly with support intervention.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotelogix and Zavia ERP share many core Property Management Systems features, but each has unique capabilities. Hotelogix offers 25 verified integration partners, while Zavia ERP offers 5. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotelogix leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotelogix: No. Zavia ERP: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotelogix has an HT Score of 84 and Zavia ERP has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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