Booking Engine by HotelRunner vs. ReservHOTEL:
Which Is Right for You?

The Decision

Choosing between HotelRunner's Booking Engine and ReservHOTEL hinges on your hotel's specific needs and priorities. Both platforms aim to streamline bookings and expand your reach, but they do so through different features, user experiences, and market presence. Your decision should consider your hotel size, target markets, and desire for customization versus distribution.

HotelRunner offers a more feature-rich, customizable platform with a strong presence in North America, Europe, and beyond, while ReservHOTEL emphasizes extensive distribution, including GDS access and global reach. Which platform aligns better with your operational goals?

Is HotelRunner or ReservHOTEL Better for Hotels?

Both HotelRunner and ReservHOTEL deliver solutions to increase direct bookings and manage distribution channels. HotelRunner's focus is on providing a comprehensive booking engine combined with channel management, marketing tools, and customization options, making it ideal for hotels seeking control over their online presence. ReservHOTEL, on the other hand, centers on broad distribution and global connectivity, giving your property access to over 500,000 travel agents and multiple GDSs.

While HotelRunner's platform is praised for its user-friendly interface and extensive feature set, ReservHOTEL's strength lies in its distribution network and hotel-guest connectivity. If your primary goal is to manage your website bookings and customize guest experiences, HotelRunner is more suitable. If expanding your reach globally and tapping into GDSs is your priority, ReservHOTEL might be the better fit.

Yet, HotelRunner's recent reviews and higher overall score make it a more proven choice in the current market landscape. Are you looking for a platform that emphasizes control and customization or one that maximizes distribution and reach?

HotelRunner vs ReservHOTEL: Which Should Your Hotel Choose?

If your hotel needs a robust, customizable booking engine with strong channel management and marketing tools, HotelRunner is the clear choice. It is better suited for boutique hotels, city center properties, and those wanting to optimize direct bookings through their website, especially given its 40 reviews and recent 4 reviews in the last six months.

Conversely, if your hotel relies heavily on global distribution channels, GDS connections, and wants to offer packages including flights and amenities, ReservHOTEL is a better fit. Its focus on extensive reach and over 1,800 hotel clients, mostly resorts and luxury hotels, makes it ideal for properties targeting international markets.

In summary, choose HotelRunner if customization, branding, and online control are your priorities. Opt for ReservHOTEL if broad distribution and connecting with travel agents are more critical.

Is HotelRunner or ReservHOTEL Easier to Use?

HotelRunner's platform is rated 4.73/5 for ease of use, with many users praising its intuitive interface and straightforward onboarding process. Support for staff training and onboarding is also highly rated at 4.79/5, making it accessible even for less tech-savvy teams.

ReservHOTEL scores a perfect 5/5 for ease of use, with users highlighting its user-friendly self-service platform and quick setup. Review quotes commend its simplicity, especially for managing rates and availability across multiple channels.

Edge: ReservHOTEL

Which Has Better Features: HotelRunner or ReservHOTEL?

HotelRunner offers a notably larger feature set with 33 unique features, including multi-currency, multi-lingual, website integration, social media bookings, and advanced rate plan comparisons. Its features also encompass PCI and ADA compliance, gift vouchers, and customizable exit modals, making it a comprehensive platform for hotels seeking flexibility and operational control.

ReservHOTEL provides 2 unique features—urgency messaging and special offers & discounts—focused on increasing conversions and promotions. Its core strengths are distribution and package management, with less emphasis on website personalization or multi-lingual capabilities.

Overall, HotelRunner's 33 features give it a distinct edge for hotels needing depth and customization. Edge: HotelRunner

Which Has Better Customer Support: HotelRunner or ReservHOTEL?

HotelRunner's support ratings are very high at 4.8/5, with reviews praising responsive support, including quick WhatsApp responses and effective troubleshooting. Users appreciate having ongoing training options and support tailored to their needs.

ReservHOTEL also scores a perfect 5/5 for support, with reviews emphasizing its friendly, flexible, and responsive customer service. Many users highlight its willingness to adapt and fulfill specific needs quickly.

Edge: ReservHOTEL

Which Has More Integrations: HotelRunner or ReservHOTEL?

HotelRunner integrates with 17 verified partners, including major platforms like Airbnb, Agoda, and hotel management systems such as protel and Hotelogix. It also supports key OTAs and payment providers, offering broad connectivity for a boutique hotel or small chain.

ReservHOTEL features 21 verified integrations, including global GDSs, travel agents, and major booking platforms like SiteMinder, RateGain, and LaaSie.ai. Its extensive network is geared toward larger hotels and resorts with complex distribution needs.

Edge: ReservHOTEL

Which Do Hoteliers Rate Higher: HotelRunner or ReservHOTEL?

HotelRunner holds a strong overall rating of 4.5/5 based on 40 reviews, with recent feedback praising its ease of use, support, and feature set. Boutique hotels and city-center properties tend to rate it higher, often citing its customization and management capabilities.

ReservHOTEL has a perfect 5/5 rating from 3 reviews, primarily from luxury resorts and larger hotels that value its distribution strength and global reach. Review recency is limited, but existing comments highlight its effectiveness for high-volume, international bookings.

Given the volume and recency of reviews, HotelRunner's higher overall score makes it the more trusted choice for most hoteliers today.

Edge: HotelRunner

How Much Do HotelRunner and ReservHOTEL Cost?

HotelRunner charges a fixed base price of $100 per month, with no free tier or trial available. There are no implementation fees, making it transparent but potentially costly for small hotels without additional revenue.

ReservHOTEL's pricing details are not publicly disclosed, but it also does not appear to have a monthly fee or trial. Its value proposition hinges on extensive distribution services, which may involve customized pricing based on your hotel's size and needs.

If cost transparency is essential, HotelRunner's straightforward pricing makes it easier to evaluate. Otherwise, consult ReservHOTEL for a tailored quote.

What Type of Hotel Should Use HotelRunner?

• Hotels that want a customizable, all-in-one booking platform with integrated marketing tools.
• Boutique hotels seeking to control their website aesthetics and guest experience.
• Properties prioritizing direct bookings over distribution channels.
• Hotels with a tech-savvy team comfortable managing multiple features.
• Hotels that need multi-language and multi-currency support for international guests.

Not ideal if your hotel primarily relies on GDS and travel agent bookings, or if you prefer a platform with a more limited feature set.

What Type of Hotel Should Use ReservHOTEL?

• Hotels that depend heavily on global distribution, GDS, and travel agent sales.
• Resorts and large properties aiming to sell packages with air and amenities.
• Hotels targeting international markets with a need for extensive connectivity.
• Properties seeking to reach over 500,000 potential customers via agents.
• Hotels that prioritize wide-reaching distribution over website customization.

Not ideal if your hotel prioritizes website branding, guest experience customization, or operates primarily in local markets.

The Bottom Line for Hotels

HotelRunner and ReservHOTEL serve distinct hotel segments: HotelRunner excels in control, customization, and direct booking management, while ReservHOTEL dominates distribution and global outreach. Your choice depends on whether your hotel values website flexibility or extensive channel reach.

If your hotel needs a flexible, feature-rich platform that allows you to manage rates, promotions, and branding from a single dashboard, HotelRunner offers a more comprehensive, recent, and highly-rated solution. Its 40 reviews and 4.5/5 score reflect strong current performance and user satisfaction.

However, if your hotel relies on broad distribution, GDS access, and international markets, ReservHOTEL's extensive network and global connectivity make it ideal. Its 3 reviews with a perfect 5/5 rating showcase its appeal for large, distribution-focused hotels.

For most hoteliers today, HotelRunner's recent positive reviews and broader feature set make it the safer, more reliable choice to optimize direct bookings and guest experience. ReservHOTEL remains a powerful option for properties seeking aggressive distribution and global connectivity—choose it if reaching worldwide markets is your main goal.