hotsoft by planet vs. Mews PMS:
Which Is Right for You?

The Decision

Choosing between Hoist and Mews PMS comes down to your hotel’s specific needs and your operational priorities. Both aim to streamline property management, but their approaches and capabilities differ significantly. Hoist, with virtually no recent reviews and an overall rating of 0/5, offers little evidence of current usability or support. Mews, by contrast, boasts over 750 reviews in the last six months and a 4.62/5 rating, demonstrating strong recent performance. Are you willing to trust a platform with no recent customer feedback, or do you prefer a solution with proven satisfaction?

Is Hoist or Mews PMS Better for Hotels?

Hoist’s low ratings and zero review count suggest it’s largely inactive or ineffective today, leaving your team to question its reliability. Meanwhile, Mews’s extensive recent feedback emphasizes its reliability, ongoing innovation, and widespread adoption. Hoteliers report that Mews saves time, improves guest experiences, and streamlines operations, whereas Hoist has no recent positive signals. Do you want your property management system to be a proven asset or an untested risk?

Mews PMS vs Hoist: Which Should Your Hotel Choose?

If your hotel needs a dependable, modern PMS with extensive integrations, automation, and a large support ecosystem, go with Mews. For boutique hotels, chains, or properties seeking scalable solutions with advanced features, Mews’s 59 unique capabilities—like revenue management, online check-in, and guest CRM—make it the clear choice. Conversely, Hoist’s lack of recent reviews and features disqualifies it from serious consideration for contemporary hospitality operations.

Is Hoist or Mews PMS Easier to Use?

Mews’s 4.7/5 ease of use rating, backed by recent reviews praising its intuitive interface and quick onboarding, makes it highly adoptable. Customers highlight its modern design and straightforward workflows, with some noting that training is minimal and staff can work remotely. Hoist, with a 0/5 usability rating and no recent feedback, offers no clear evidence of user-friendliness. Edge: Mews.

Which Has Better Features: Hoist or Mews PMS?

Mews features 59 capabilities, including multi-lingual support, revenue management, online booking, guest CRM, automated night audits, and a mobile app—all tailored for different hotel types. Hoist provides no recent features or updates, rendering it irrelevant against Mews’s robust, regularly updated feature set. If features matter, Mews’s comprehensive toolkit wins easily. Edge: Mews.

Which Has Better Customer Support: Hoist or Mews PMS?

Mews’s support ratings (4.27/5) and recent reviews show a responsive team that resolves issues swiftly, with hotelers praising their onboarding and ongoing assistance. Hoist’s zero reviews and poor support reputation mean your team could face delays or unresolved questions. For reliable support, Mews is the clear leader. Edge: Mews.

Which Has More Integrations: Hoist or Mews PMS?

Mews integrates with over 336 partners, including essential tools like channel managers, revenue systems, and payment providers, offering end-to-end connectivity. Hoist, with just 2 verified partners, provides minimal integration options, limiting flexibility. For a connected tech ecosystem, Mews’s vast marketplace dominates. Edge: Mews.

Which Do Hoteliers Rate Higher: Hoist or Mews PMS?

Mews receives a 4.64/5 rating from 679 reviews, with independent hotels, boutique properties, and chains appreciating its usability, reliability, and support. Hoist’s ratings are nonexistent or unreported, indicating no recent customer validation. For confidence in customer satisfaction, Mews is the preferred choice. Edge: Mews.

How Much Do Hoist and Mews PMS Cost?

Hoist’s pricing details are unavailable, which can be a red flag for transparency. Mews charges a $900 monthly fee, with no mention of implementation or setup costs, providing clarity for budgeting. The absence of transparent pricing from Hoist further favors Mews’s predictable model. Edge: Mews.

What Type of Hotel Should Use Hoist?

• Hotels that prefer a simple, no-frills system without needing extensive integrations.
• Properties with very low operational complexity, where basic management suffices.
• Small hotels or hostels managing few reservations without advanced automation.
• Teams comfortable with unproven technology and minimal support.
• Not ideal if your hotel values modern features, reliable support, or scalability for growth.

What Type of Hotel Should Use Mews?

• Hotels seeking a modern, fully integrated management system.
• Properties that want automation in reservations, billing, or guest communications.
• Chains or boutique hotels interested in scalable solutions with extensive features.
• Teams that prioritize ease of use, real-time reporting, and support.
• Not ideal if your property operates with very low tech reliance or prefers traditional manual workflows.

Mews vs Hoist: The Bottom Line for Hotels

Mews is a proven, feature-rich PMS preferred by modern hoteliers. It’s ideal for properties that prioritize operational efficiency, guest experience, and connectivity, especially given its recent reviews and extensive ecosystem. Hoist, lacking recent validation and features, is not suitable for hotels aiming to compete effectively today.

If your hotel needs a dependable platform with ongoing support and innovation, go with Mews. It’s the choice of the majority of hotels seeking growth, efficiency, and guest satisfaction. Hoist’s limited and outdated profile makes it a risky, outdated option not worth your investment today.