The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 23 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Blastness stands out with exclusive features like Revenue pacing and Net Revenue KPIs.
Side-by-side ratings based on 23 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 23 | 0 |
How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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ICG Software |
|---|---|---|
| Small (10-24 rooms) ▾ | #3 12 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #10 8 reviews | — |
| Large (75-199 rooms) | #20 1 reviews | — |
By Property Type
| Segment |
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ICG Software |
|---|---|---|
| Boutique ▾ | #12 8 reviews | — |
| Luxury ▾ | #12 6 reviews | — |
| Branded / Chain ▾ | #14 7 reviews | — |
| Extended Stay | #12 2 reviews | — |
By Region
| Segment |
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ICG Software |
|---|---|---|
| North America | #22 0 reviews | — |
| Europe ▾ | #3 21 reviews | — |
| Asia Pacific | #15 0 reviews | — |
Blastness Business Intelligence stands out as the only product with verified hotel user feedback, 23 reviews averaging 5/5 overall, and detailed feature sets tailored specifically to hotel revenue and property management. ICG Analytics lacks any review data, verified integrations, or hotel-specific features, making it difficult to assess its fit for hotels with confidence. Blastness fits hotels seeking actionable revenue management tools and data-driven operational insights, while ICG’s positioning remains unproven in hospitality.
Both products address the need for business intelligence in hotels, converting raw data into actionable insights. Blastness focuses on hotel-centric metrics like revenue by booking date, channel performance, and multi-property tracking, solving operational challenges in forecasting and rate management. ICG Analytics claims broad capabilities in data visualization and real-time analytics but without hotel-specific evidence or user validation.
If you operate a hotel or small group in Europe or other regions where Blastness has a presence, choose Blastness because it offers 18 hotel-specific features including revenue pacing, multi-property management, and corporate account tracking, supported by 23 independent reviews averaging 5/5 overall. This data confirms its effectiveness for luxury and branded hotels, resorts, and boutique properties with a documented history of increasing RevPAR and direct bookings.
For hotels seeking a general-purpose BI solution without specific hotel integrations or local support needs, ICG Analytics lacks sufficient review evidence and integration partners to recommend confidently. Its unverified hotel user base and zero reviews mean choosing it involves more risk and uncertainty about fit and ongoing support. The data backing Blastness’s proven hotel-specific impact makes it the clear choice for almost all hotel segments.
Blastness scores a perfect 5/5 ease of use rating from 23 hotel users, highlighting an intuitive interface and straightforward revenue management workflows accessible to non-experts. Reviewers frequently praise its user-friendliness and seamless adoption by front desk and revenue teams. ICG Analytics has no ease of use or onboarding ratings, providing no evidence of hotel staff acceptance or learning curve.
Both products have no recent comparative ratings for onboarding or ease of use, but Blastness’s consistent positive reviews indicate minimal training friction. Given the lack of data for ICG Analytics, hotels should expect a steeper unknown learning curve with ICG.
Edge: Even.
Blastness offers 18 hotel-specific features not found in ICG Analytics, which currently lists zero unique features relevant to hotel operations. Blastness’s analytics dashboard provides real-time revenue pacing and driver-based models that help revenue managers adjust pricing dynamically. Its PMS Business Intelligence module delivers detailed segmented reports on revenues, bookings, and profitability contribution by customer type—critical for operational decision-making at the property and portfolio level.
Blastness also supports multi-property and centralized user management, allowing hotel groups to consolidate performance across brands and regions. Artificial intelligence powers forecasting and price impact analysis, which translates into smarter revenue management strategies. ICG Analytics, despite marketing claims of advanced data visualization and real-time analytics, offers no verified hotel features or workflows that would operationally impact revenue or distribution decisions.
Edge: Blastness Business Intelligence.
Blastness earns a 4.9/5 customer support rating from 23 verified hotel reviews, with users noting responsive helpdesk service and ongoing technical and analytical assistance. One user emphasized Blastness's dedicated support team that accompanies hotels through market changes and software upgrades. There are no customer support ratings or reviews available for ICG Analytics, so assessment is impossible.
Blastness’s support includes onboarding and continuous assistance in revenue management and marketing campaigns, a practical benefit for hotels without in-house BI expertise. ICG Analytics’s lack of data means hotels cannot verify the quality or availability of support.
Edge: Even.
Blastness integrates with 17 hotel technology partners, including major systems like Oracle Hospitality, innRoad, Vertical Booking, and MyForecast. These integrations enable seamless data flow for revenue management, distribution, and marketing analytics workflows. For example, Oracle Hospitality integration ensures PMS data feeds directly into Blastness’s BI modules, reducing manual data entry and improving forecast accuracy.
ICG Analytics has zero verified integrations, limiting its ability to connect with essential hotel systems. Without these connections, hotels would need manual data exports or costly custom integrations, increasing operational complexity and risk of errors.
Edge: Blastness Business Intelligence.
Blastness holds a 5/5 average rating across 23 verified hotel reviews, with subsegment ratings such as 5/5 from 8 boutique hotels, 5/5 from 7 limited service hotels, and 4.9/5 from 6 luxury hotels. These ratings reflect consistent satisfaction across diverse property types and sizes. Recent review activity includes 2 new reviews in the last six months, indicating ongoing positive customer experiences.
ICG Analytics has no ratings or reviews, so no hotel user satisfaction data exists. This absence makes it impossible to compare user sentiment or reliability.
Edge: Even.
Neither Blastness nor ICG Analytics publicly disclose pricing, monthly or per-room fees, or implementation charges. Both products offer no freemium versions or trial periods. Hotels will need to request custom quotes from vendors for pricing details.
This lack of transparent pricing requires prospective buyers to engage sales teams for estimates, increasing evaluation time.
Not ideal if:
Not ideal if:
The core difference is Blastness offers a comprehensive, hotel-specific business intelligence suite with verified user success, integrations, and advanced revenue management features. ICG Analytics presents as a general analytics platform without verified hotel deployments or integrations, lacking the operational depth necessary for hotel revenue optimization.
Choose Blastness if you want a full-featured, AI-powered BI tool tailored to hotel revenue and distribution challenges, backed by 23 verified hotel reviews averaging 5/5 and integrations with key hospitality systems. Its multi-property tracking and real-time dashboards deliver actionable insights that improve pricing strategies and operational planning.
Choose ICG Analytics only if your hotel has unique needs for a general data analytics platform and can absorb the risks of an unproven, unintegrated product without hotel-specific support or evidence. Blastness’s data-driven hotel focus and ecosystem make it the safer and more effective choice for most hoteliers.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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ICG Software |
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These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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ICG Software |
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Analytics
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| Custom Reports & Templates | ||
| Net Revenue KPIs | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Corporate & Travel Agency Account Tracking | ||
| Analytics dashboard | ||
| Sales team productivity tracking | ||
| Revenue pacing | ||
| Dashboarding & data visualization | ||
| Distribution Cost Analytics | ||
| Scheduled Reports | ||
| Multi-Property & Portfolio Level Tracking | ||
| Pricing Decision Impact Tracking | ||
| Profitability Contribution by Customer | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
| Artificial Intelligence | ||
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Forecasting, Budgeting & Planning
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| Revenue pacing | ||
| Forecast Locking & Workflows | ||
| Driver Based Models | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Business & marketing plans | ||
| Version Control | ||
| Web Based | ||
| Pricing Decision Impact Tracking | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
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Data Management
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| Multi-property management | ||
| Centralized user & role management | ||
| Open API | ||
| Automated data gathering & integration | ||
| Customizable Data Hierarchies | ||
| In-App Data Management | ||
| Flexible Portfolio Grouping | ||
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Collaboration
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| Collaboration & Commenting | ||
| Shareable Templates & Plans | ||
| File Attachments | ||
| Web Based | ||
| Alerts Feed |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
No published case study for this goal yet.
Unique capabilities
It depends on your requirements. Blastness Business Intelligence and ICG Analytics share many core Business Intelligence features, but each has unique capabilities. Blastness Business Intelligence offers 17 verified integration partners, while ICG Analytics offers 0. Review the feature comparison above to see where they differ before switching.
Blastness Business Intelligence: No. ICG Analytics: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Blastness has an HT Score of 0 and ICG Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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