The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 13 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
IMW Agency shines .
Neobookings shines in ease of use and ROI .
Side-by-side ratings based on 13 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 1 | 12 |
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
IMW Agency
|
|
|---|---|---|
| Small (10-24 rooms) | — | #13 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 6 reviews |
| Large (75-199 rooms) | #22 1 reviews | #10 3 reviews |
| X-Large (200+ rooms) | — | #22 0 reviews |
By Property Type
| Segment |
IMW Agency
|
|
|---|---|---|
| Boutique ▾ | #32 1 reviews | #15 6 reviews |
| Luxury ▾ | #33 1 reviews | #14 7 reviews |
| Branded / Chain | — | #19 1 reviews |
| Extended Stay | — | #10 3 reviews |
By Region
| Segment |
IMW Agency
|
|
|---|---|---|
| North America | #35 1 reviews | — |
| Europe | — | #17 2 reviews |
| Asia Pacific | — | #21 0 reviews |
Choosing between IMW Agency and Neobookings Digital Marketing Strategies hinges on your hotel’s specific needs, size, and growth plans. IMW Agency is a well-established marketing firm with a broad service offering, while Neobookings specializes in hotel-focused digital marketing with a strong recent review base. Both aim to boost your hotel's visibility and revenue, but their approaches and strengths vary significantly. Which one aligns better with your goals?
IMW Agency and Neobookings tackle different core problems within hotel marketing. IMW focuses on comprehensive destination, food, and B2B marketing, emphasizing brand presence, media, and reputation management, with a solid track record and high support ratings. In contrast, Neobookings zeroes in on digital marketing strategies designed explicitly for hotels, boasting a highly intuitive platform and a customer-centric approach, supported by more recent, favorable reviews.
IMW Agency boasts a 4.5/5 overall rating based on a single review, with a customer support score of 5/5, reflecting a consistent positive experience. Neobookings, however, leads with 12 recent reviews and a perfect 9.92/10 NPS score, indicating stronger recent customer satisfaction and likelihood to recommend.
Both products aim to improve your hotel's reach, but IMW's broader marketing scope might be better suited for hotels seeking full-service branding and reputation management. Neobookings' laser focus on digital marketing, with a recent surge in reviews, makes it a stronger pick for hotels prioritizing online booking growth. Which approach aligns better with your hotel’s current priorities?
If your hotel needs a dedicated digital marketing partner that offers a straightforward platform, customized campaigns, and a focus on increasing direct bookings, Neobookings is the better choice. Its platform has a 5/5 ease of use rating, and its recent reviews highlight its effectiveness in growing direct sales and simplifying daily management.
If your team requires a broader marketing partner capable of managing brand reputation, public relations, and multi-channel campaigns across destinations and food services, IMW Agency is the route to take. Its 4.5/5 overall rating and extensive experience in destination marketing make it a compelling option for hotels looking for a comprehensive marketing strategy beyond digital tactics.
For hotels aiming for quick digital marketing wins with a user-friendly platform, go with Neobookings. For those seeking a holistic marketing partner with a long-standing reputation, choose IMW Agency.
IMW Agency’s UI/UX rating is 4.5/5, based on its onboarding and client interaction, but it is primarily a full-service marketing agency requiring more strategic engagement. Their onboarding is rated at 4/5, focusing on tailored campaigns and creative services, which may involve a steeper learning curve for your team.
Neobookings shines with a perfect 5/5 ease of use rating, thanks to its intuitive platform designed specifically for hotel digital marketing. Clients praise its straightforward configuration options and quick incident resolution, making daily operations smoother.
Edge: Neobookings.
IMW Agency offers a range of services including brand strategy, social media, online reputation management, and experiential marketing, but it does not list specific features or integrations. Its strength lies in comprehensive marketing solutions tailored to destination, food, and B2B sectors.
Neobookings, on the other hand, provides a digital marketing platform with 20 verified integrations, including tools like SiteMinder, Stripe, and Hotelchamp, which support booking, payment, and digital campaigns. Its platform allows customization of offers, web design, and real-time monitoring.
Edge: Neobookings.
IMW Agency’s customer support is rated 5/5, with reviews describing their service as flexible, attentive, and integral to creating a healthy partnership. Clients emphasize their customized approach and ongoing support, with one review stating, “IMW was a great partnership for our hotel group.”
Neobookings also holds a 5/5 support rating, with reviews highlighting quick incident resolution, personalized assistance, and proactive communication. Clients appreciate the dedicated account managers and the transparency of campaign results.
Edge: Tie.
Neobookings offers 20 verified integrations, including popular tools like SiteMinder, Stripe, and Hotelchamp, directly supporting booking engines, payment gateways, and digital marketing tools. This allows your team to connect various systems seamlessly and optimize your marketing efforts.
IMW Agency does not list any integrations, focusing instead on broader marketing and branding services that don't rely heavily on third-party tools. If integrations are a priority for your hotel, Neobookings provides a clear advantage.
Edge: Neobookings.
IMW Agency has only one recent review, giving it a 4.5/5 rating, predominantly from a boutique hotel perspective. Its support and marketing services are praised, but the limited review count makes it less representative.
Neobookings, with 12 recent reviews and a 9.92/10 NPS score, is rated higher overall by hoteliers across various segments — especially medium to large hotels and chains. Recent reviews emphasize its ease of use, personalized support, and effective campaigns, making it the preferred choice by a margin.
Edge: Neobookings.
IMW Agency does not publicly list its pricing, but as a full-service agency, costs are likely customized based on scope, with no free trial or flat-rate options. Expect a tailored quote aligned with your marketing needs.
Neobookings also does not specify prices but emphasizes a partnership model without trial options. Its value is reflected in the reported increase in direct bookings and profitability, making it worth exploring further.
Not ideal if:
Not ideal if:
IMW Agency excels as a multi-faceted marketing partner with a long history of serving hotels and related sectors. Its extensive network of services supports branding, reputation, and destination marketing but lacks recent reviews and visible integrations.
Neobookings stands out with a high recent review count, excellent ratings for ease of use and support, and numerous integrations tailored for hotel digital marketing. For hotels focusing on direct booking growth and digital campaigns, Neobookings offers a more proven, client-rated solution.
If your hotel aims for digital marketing that simplifies operations and directly impacts bookings, Neobookings is the clear choice. For broader branding and strategic marketing needs, IMW Agency remains a viable, if less reviewed, option.
This comparison is based on current review data, feature sets, and client feedback. Given the stronger recent reviews and higher ratings, Neobookings is the recommended choice for most hotels prioritizing digital marketing today.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
IMW Agency
|
|
|---|
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
IMW Agency
No published case study for this goal yet.
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
Ranks higher for
Where the ratings diverge most
It depends on your requirements. IMW Agency and Neobookings Digital Marketing Strategies share many core Digital Marketing Agencies features, but each has unique capabilities. IMW Agency offers 0 verified integration partners, while Neobookings Digital Marketing Strategies offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Neobookings Digital Marketing Strategies leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
IMW Agency: No. Neobookings Digital Marketing Strategies: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. IMW Agency has an HT Score of 0 and Neobookings has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property