The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
skytab shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while skytab users highlight . Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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skytab |
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
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skytab |
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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skytab |
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing the right POS system for your hotel depends on your operational needs, regional presence, and future growth plans. Both Shiji Infrasys POS and Skytab aim to serve the hospitality sector, but their capabilities and market footprints differ significantly. Shiji Infrasys is a comprehensive, enterprise-grade system with deep integrations, while Skytab is less established, with no public reviews or verified integrations yet. So, which one aligns better with your hotel’s goals?
Shiji Infrasys POS offers a robust cloud-based platform tailored for large and multi-property hotels, integrating seamlessly with property management systems (PMS), payments, and inventory. Skytab, on the other hand, appears to lack verified integrations, reviews, and a clear feature set, which limits its ability to meet complex hotel needs. Given the extensive review data and proven support structure, Shiji’s system stands out as a more mature solution.
While Skytab’s lack of reviews and regional presence makes it difficult to verify reliability, Shiji Infrasys has been trusted by global brands like Hyatt and IHG, with detailed feedback emphasizing ease of use, support quality, and feature depth. Are you prepared to choose a system with proven global support or a less established platform with no user feedback?
If your hotel needs a scalable, feature-rich POS system that integrates with existing hospitality tech, go with Shiji Infrasys. Its 29 verified features—including inventory management, digital menus, mobile ordering, and advanced reporting—are proven to streamline operations and improve guest experiences. Conversely, if your hotel is small, local, or testing new POS solutions with minimal complexity, Skytab’s unknown capabilities might suffice, though the lack of reviews raises concerns.
For hotels aiming for global expansion or multi-property management, Shiji’s extensive regional presence and verified partner integrations make it the clear choice. Smaller operations without complex needs, or those seeking a simpler, unreviewed solution, might consider Skytab—but caution is advised due to its unverified status.
Shiji Infrasys scores an impressive 4.66 out of 5 for ease of use, based on user reviews praising its user-friendly interface, quick onboarding, and minimal staff training. Reviewers highlight that the system’s intuitive design reduces errors and enhances daily operations, with some noting it takes only a few days to train staff effectively.
Skytab’s usability is unverified, with no reviews available to assess its interface or onboarding process. Without user feedback, it’s impossible to determine its ease of adoption. Given the detailed positive feedback on Shiji’s onboarding and support, edge: Shiji Infrasys.
Shiji Infrasys offers 23 unique features, including cloud management, inventory tracking, customer insights, digital menus, mobile ordering, and integrated kitchen displays. These features directly target F&B operations, revenue management, and guest personalization, making it a comprehensive tool for multi-outlet hotels.
Skytab provides no publicly listed features or integrations, leaving its capabilities uncertain. Without a detailed feature set or verified integrations, it's impossible to match Shiji’s depth. Edge: Shiji Infrasys.
Shiji Infrasys maintains a high customer support rating of 4.52 out of 5, with reviews emphasizing prompt, helpful service and 24/7 direct contact options. Hoteliers praise the team for fast solutions and ongoing assistance, which is crucial during system implementation and daily use.
Skytab lacks any reviews or support ratings, making it impossible to evaluate support quality. In the absence of feedback, Shiji’s well-documented support reputation clearly leads. Edge: Shiji Infrasys.
Shiji Infrasys integrates with 64 verified partners, including major industry solutions like SiteMinder, Oaky, IDeaS, Duetto, and Amadeus, covering reservations, revenue management, and distribution. These integrations enable a cohesive hotel tech stack and smooth operational workflows.
Skytab offers no publicly verified integrations or partner connections, limiting its integration potential. Without proven third-party connections, it can’t match Shiji’s extensive ecosystem. Edge: Shiji Infrasys.
Shiji Infrasys has a well-established review profile, with 29 reviews in the last six months and an overall rating of 79 out of 100, with a 91% likelihood to recommend. Hotel segments like luxury and branded hotels give high praise for support, ease of use, and feature depth. Recent reviews especially highlight stability and customer service.
Skytab has no reviews or ratings available, making comparison impossible. Given the wealth of recent, detailed feedback for Shiji, it clearly holds the higher reputation among hoteliers. Edge: Shiji Infrasys.
Shiji Infrasys is priced at a $600 one-time base fee, with no mention of ongoing monthly costs or free trial options. Pricing details for Skytab are unavailable, and no trial information is provided, which complicates direct cost comparison.
Given the transparent pricing of Shiji, you can plan your budget accordingly. The lack of pricing info for Skytab suggests caution, as additional costs or fees may exist. Edge: Shiji Infrasys.
Shiji Infrasys POS is a mature, feature-rich solution backed by extensive reviews, integrations, and a global presence, making it ideal for hotels with complex needs. Its 29 features, proven support, and large user base show it is a reliable, scalable choice for larger or multi-property hotels.
Skytab, lacking reviews, features, or verified integrations, appears suitable only for very small or experimental operators. It is not recommended unless your hotel has minimal operational complexity and is willing to accept unknowns.
When to choose Shiji Infrasys:
If you need a proven, scalable POS system that integrates well with your existing tech stack, supports multi-property management, and is backed by extensive support. It’s ideal for large, branded, or multi-outlet hotels aiming for operational efficiency.
When to choose Skytab:
If your hotel is very small, local, or testing the waters with POS systems, and you are comfortable with limited information and potential lack of integration. Be cautious, as the platform’s capabilities and support are unverified.
Final verdict:
For most hotels prioritizing reliability, features, and support, Shiji Infrasys POS remains the clear recommendation. Its extensive review data and proven market presence make it the safer, more strategic choice.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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skytab | |
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Order Management
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| Self Service Table-side Ordering | ||
| Upselling | ||
| Digital Menus | ||
| Advanced Ordering | ||
| Discounts & Promotions | ||
| Mobile Ordering | ||
| Integrated Kitchen Display | ||
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Inventory Management
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| Inventory Management | ||
| Ingredient Management | ||
| Stock Reporting | ||
| Stock Alerts | ||
| Recipe Costing | ||
| Food Cost Reporting | ||
| Report Exporting | ||
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CRM & Loyalty
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| Customer Management | ||
| Discounts & Promotions | ||
| Guest Profiles | ||
| Rewards Program | ||
| Marketing Campaigns | ||
| Customer Insights Reports | ||
| Segmentation | ||
| Physical Loyalty Cards | ||
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Accounting
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| Discounts & Promotions | ||
| Customer Insights Reports | ||
| Payment Log Reports | ||
| Accounting Software Integrations | ||
| Mapping | ||
| Sync Error Alerts | ||
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Payments
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| Gift cards | ||
| Upselling | ||
| Discounts & Promotions | ||
| Customer Insights Reports | ||
| PCI Compliant | ||
| Check Splitting | ||
| Chargeback Management & Fraud Prevention | ||
| Payment Log Reports | ||
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Analytics & Insights
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| Employee Reporting and Management | ||
| Sales Reporting | ||
| Menu Performance Reporting | ||
| Server Recommendations | ||
| Server Level Reporting | ||
| Guest Profiles | ||
| Mobile Analytics | ||
| Food Cost Reporting | ||
| Report Exporting | ||
| Customer Insights Reports | ||
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Delivery
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| Multi-platform Consolidation | ||
| Uber Eats | ||
| Door Dash | ||
| Delivery Menu Customization | ||
| Discounts & Promotions | ||
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| Menu Sync | ||
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Other
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| On-Premise | ||
| Cloud Based |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and Skytab share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 65 verified integration partners, while Skytab offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. Skytab: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 80 and skytab has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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