Shiji Infrasys POS vs. Soft Restaurant POS:
Which Is Right for You?

The Decision

Choosing between Shiji Infrasys POS and Soft Restaurant POS hinges on your hotel’s operational needs and strategic goals. Both systems aim to enhance F&B and front-of-house management, but they diverge significantly in scale, integration, and market presence. Shiji Infrasys, with its extensive features, proven hotel industry adoption, and strong support network, clearly targets large-scale hotel operations. Soft Restaurant POS, primarily designed for restaurant environments, lacks hotel-specific features and recent reviews, limiting its suitability for multi-property hotels.

Are you seeking a robust, hotel-focused POS system or a basic restaurant POS solution? Your decision should reflect your hotel’s size, complexity, and growth ambitions.

Is Shiji Infrasys POS or Soft Restaurant POS Better for Hotels?

Shiji Infrasys POS is a cloud-based, enterprise-grade platform tailored specifically for hotel F&B operations, offering features like inventory management, guest profiles, and integrated kitchen displays. Its adoption by brands like Hyatt and IHG underscores its hotel-specific functionality and scalability across multiple outlets and properties. Conversely, Soft Restaurant POS is primarily a restaurant-focused system, with no specific hotel integrations or features, making it less suited for multi-property hotel environments.

Shiji's product boasts 29 reviews in the last six months, all recent, with a 91% likelihood to recommend, indicating strong current user satisfaction. National Soft, with no recent reviews or hotel-specific references, cannot match this momentum or reliability for hotel use.

Are you prioritizing a system designed for hospitality scale or one suitable for standalone restaurants?

Shiji Infrasys vs Soft Restaurant: Which Should Your Hotel Choose?

If your hotel needs a comprehensive POS that integrates seamlessly with property management systems, offers advanced reporting, and supports multi-property operations, go with Shiji Infrasys POS. Its 23 unique features, including inventory, customer management, digital menus, and mobile ordering, make it ideal for large hotels or chains aiming for a unified tech stack.

If your hotel only requires a simple POS for on-site restaurant operations without the need for hotel-specific integrations, Soft Restaurant POS might suffice—though its lack of recent reviews and limited features make it less compelling. Since Shiji has a proven track record and recent user feedback, it remains the more trustworthy choice for hotel environments.

Is Shiji Infrasys POS or Soft Restaurant POS Easier to Use?

Shiji Infrasys scores 4.66/5 in ease of use, with reviewers praising its intuitive interface and minimal training needs. The onboarding process is rated 4.46/5, and users frequently mention quick setup and staff adoption, even across large teams.

In contrast, there are no available usability ratings for Soft Restaurant POS, and its lack of recent reviews makes it impossible to assess user friendliness or onboarding experience.

Edge: Shiji Infrasys POS.

Which Has Better Features: Shiji Infrasys or Soft Restaurant POS?

Shiji Infrasys offers 23 distinct features, including cloud-based operations, sales reporting, inventory management, customer and employee management, digital menus, mobile ordering, integrated kitchen displays, and PCI compliance. Its features are designed explicitly for hotel F&B workflows and multi-outlet management.

Soft Restaurant POS, with no verified feature count, appears to focus on basic order management, payment processing, and table management, lacking hotel-specific functionalities. The absence of advanced features or integrations in the available data makes Shiji Infrasys the clear leader here.

Edge: Shiji Infrasys POS.

Which Has Better Customer Support: Shiji Infrasys or Soft Restaurant POS?

Shiji Infrasys scores 4.52/5 for customer support, with reviews highlighting fast, helpful assistance, and 24-hour availability. Users appreciate its prompt response and comprehensive support, with consistent praise for problem resolution.

There are no recent reviews or support ratings for Soft Restaurant POS, which leaves its support quality unverified. Given the critical nature of support in hotel operations, this lack of recent feedback is a disadvantage.

Edge: Shiji Infrasys POS.

Which Has More Integrations: Shiji Infrasys or Soft Restaurant POS?

Shiji Infrasys integrates with 64 verified partners, including major brands like SiteMinder, Revinate, Oaky, IDeaS, Duetto, Amadeus, and Atomize. This wide ecosystem enables smooth interfacing with PMS, revenue management, marketing, and distribution channels, essential for hotel operations.

In comparison, Soft Restaurant POS has no verified integrations listed, severely limiting its ability to function within a hotel’s broader tech environment. Relying solely on its native capabilities would restrict operational flexibility.

Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: Shiji Infrasys or Soft Restaurant POS?

Shiji Infrasys has a high rating of 79.08 on the HTTR Score, with 29 reviews in the last six months, all recent, and a 91% recommendation rate. It is favored by hotel brands and luxury properties, particularly for its scalability and support.

There are no recent reviews or ratings available for Soft Restaurant POS, making it impossible to determine user satisfaction within the hotel industry. This absence of recent feedback favors Shiji Infrasys as the more trusted option.

Edge: Shiji Infrasys POS.

How Much Do Shiji Infrasys and Soft Restaurant POS Cost?

Shiji Infrasys is priced at a base of $600, with no mention of additional costs or free trial options. Its straightforward pricing makes budgeting more predictable, especially for larger properties.

Pricing details for Soft Restaurant POS are unavailable. Given the lack of transparency and recent reviews, assessing its value proposition is challenging, but it appears less scalable for hotel use.

What Type of Hotel Should Use Shiji Infrasys?

• Hotels that operate multiple outlets or properties requiring centralized management.
• Large hotel brands seeking scalable, enterprise-grade POS solutions.
• Hotels needing integration with PMS, revenue management, or CRM systems.
• Properties aiming for comprehensive analytics, digital menus, and mobile ordering.
• Teams that prioritize support and reliable system uptime.
• Not ideal if your hotel is small, with minimal F&B outlets, or only needs a basic POS without integrations.

What Type of Hotel Should Use Soft Restaurant POS?

• Small hotels or boutique properties with only a single restaurant.
• Hotels that do not require extensive integrations or hotel-specific features.
• Operations that focus on straightforward order and payment processing.
• Teams seeking a simple, low-cost POS solution without complex reporting.
• Not ideal if your property has multiple outlets, complex F&B needs, or plans to scale.

Shiji Infrasys vs Soft Restaurant POS: The Bottom Line for Hotels

Shiji Infrasys POS is a comprehensive, hotel-centric POS platform designed to support multi-property operations with a broad feature set and extensive integrations. Its recent review activity and high satisfaction ratings make it a clear leader for hotels looking for a reliable, scalable F&B solution.

Soft Restaurant POS, though potentially adequate for small-scale restaurant use, lacks recent hotel industry reviews, integrations, and advanced features, rendering it less suitable for larger or multi-property hotels.

Choose Shiji Infrasys POS if your hotel needs a proven, feature-rich system that supports growth and operational complexity. Opt for Soft Restaurant POS only if your needs are limited to basic restaurant management in a standalone setting, and you do not require hotel-specific functionalities.