Shiji Infrasys POS vs. Squirrel POS:
Which Is Right for You?

The Decision

Choosing the right POS system for your hotel hinges on understanding how each product addresses your operational needs. Shiji Infrasys POS by Shiji Group is a cloud-based, enterprise-grade platform with a broad feature set and more recent reviews. Squirrel POS, by contrast, lacks recent review activity and has limited publicly available data, making it a less proven choice for hotels looking for a reliable, scalable system.

Both products aim to streamline F&B operations, but Shiji Infrasys offers a more comprehensive and well-supported solution, especially for larger or more complex properties. Do you prioritize proven support and features or are you open to less-tested options?

Is Shiji Infrasys or Squirrel POS Better for Hotels?

Shiji Infrasys is designed specifically for the hospitality industry, with a focus on F&B management, integrations, and scalability. It boasts a high user rating of 4.66/5 for ease of use, backed by 29 reviews, with recent feedback emphasizing its stability and support quality. Conversely, Squirrel POS shows no recent reviews and has limited data, which raises questions about its current relevance and performance.

If your hotel needs a trusted platform with extensive integrations and proven support, Shiji Infrasys clearly stands out. If you are considering Squirrel POS, be aware that its lack of recent feedback makes it harder to assess its fit for modern hotel operations.

Is Shiji Infrasys or Squirrel POS Easier to Use?

Shiji Infrasys impresses with a 4.66/5 ease of use rating based on 29 reviews, with hoteliers citing its intuitive interface, quick onboarding, and minimal training requirements. Reviewers highlight that staff adopt it quickly, and the system supports daily operations smoothly across multiple outlets.

In contrast, Squirrel POS offers no recent reviews or ratings, making it impossible to evaluate its user-friendliness today. Given the absence of recent feedback, the edge goes to Shiji Infrasys for ease of use and staff adoption.

Which Has Better Features: Shiji Infrasys or Squirrel POS?

Shiji Infrasys provides 23 unique features, including cloud-based operations, inventory management, customer insights, mobile ordering, digital menus, and integrated kitchen displays—all tailored for hospitality needs. Squirrel POS offers core order management and payment processing, but no detailed feature list or unique capabilities are publicly available.

The extensive feature set of Shiji Infrasys provides a significant advantage, especially for hotels seeking a comprehensive solution that covers multiple operational aspects. The lack of detailed features from Squirrel POS makes it difficult to compare, but based on available data, Shiji Infrasys has the edge.

Which Has Better Customer Support: Shiji Infrasys or Squirrel POS?

Shiji Infrasys receives a 4.52/5 support rating from 29 reviews, with users praising its quick, helpful responses and 24-hour support availability. Review quotes mention excellent support that resolves issues swiftly, contributing to system stability and confidence.

Squirrel POS, with no recent reviews or ratings, offers no insight into its support quality. Given the proven support record of Shiji Infrasys, it holds a clear advantage for hotels needing reliable, responsive assistance.

Which Has More Integrations: Shiji Infrasys or Squirrel POS?

Shiji Infrasys integrates with 64 verified partners, including prominent platforms like SiteMinder, IDeaS, and Revinate, making it highly adaptable within hospitality ecosystems. Squirrel Systems has only one verified integration, with no other partnerships or shared integrations publicly documented.

If extensive integrations are vital for your hotel’s tech stack, Shiji Infrasys far exceeds Squirrel POS. The broad partner network supports operations, marketing, and revenue management efforts more effectively.

Which Do Hoteliers Rate Higher: Shiji Infrasys or Squirrel POS?

Shiji Infrasys has a strong overall rating of 79.08/100 based on 29 recent reviews, with a 91% likelihood to recommend and a high NPS score of 9.03/10. Most recent feedback highlights stability, excellent support, and ease of use, especially in luxury and branded hotels.

There is no recent data or reviews available for Squirrel POS, making it impossible to determine customer sentiment today. Therefore, Shiji Infrasys holds the higher rating and trust among hotel users.

How Much Do Shiji Infrasys and Squirrel POS Cost?

Shiji Infrasys is priced at a base of $600, with no free trial or subscription tiers listed publicly. Pricing details for Squirrel POS are unavailable, which complicates direct comparison.

Given the transparent pricing structure of Shiji Infrasys, you can budget accordingly. The lack of pricing transparency for Squirrel POS suggests it may not be as accessible or scalable without direct vendor consultation.

What Type of Hotel Should Use Shiji Infrasys?

• Hotels that operate multiple F&B outlets across one or more properties.
• Properties seeking a cloud-based system with offline capabilities.
• Hotels that prioritize extensive integrations with PMS, revenue, and guest management tools.
• Operations aiming for detailed reporting—sales, inventory, customer insights.
• Hotels with a focus on improving guest experiences through digital menus and self-service options.

Not ideal if your hotel is very small, with minimal F&B needs, or if you prefer on-premise systems without cloud dependence.

What Type of Hotel Should Use Squirrel POS?

• Small to mid-sized hotels with simple F&B operations.
• Establishments seeking a quick-to-deploy, easy-to-train POS.
• Hotels that prioritize core order processing and basic payment features.
• Properties with limited IT support and a need for straightforward hardware integration.
• Hotels looking for a cost-effective solution without extensive customization.

Not ideal if your hotel requires advanced reporting, integrations, or scalable features for multiple outlets.

Shiji Infrasys vs Squirrel POS: The Bottom Line for Hotels

Shiji Infrasys offers a comprehensive, cloud-based POS system with a proven track record, extensive features, and widespread integrations. Its 29 recent reviews and high ratings underscore its reliability and support quality, making it suitable for larger hotels or properties with complex F&B operations.

Squirrel POS lacks recent reviews and detailed feature data, indicating it is less tested and possibly less capable of supporting modern hotel needs at scale. If you want a secure, well-supported platform backed by current user feedback, Shiji Infrasys is the clear choice.

Hotels that need a feature-rich, scalable POS system should confidently select Shiji Infrasys for its proven support and extensive ecosystem. If your hotel has simple requirements and low F&B volume, Squirrel POS might suffice, but the lack of recent data makes it a riskier option.

In summary, for most hotels, especially those seeking stability, support, and extensive integrations, Shiji Infrasys is the recommended solution.