Shiji Infrasys POS vs. Trivec POS:
Which Is Right for You?

The Decision

Choosing between Shiji Infrasys POS and Trivec POS hinges on your hotel’s specific needs. While both systems aim to streamline operations and improve guest experiences, they differ substantially in features, support, and market presence. Shiji Infrasys, with its comprehensive cloud-based platform and extensive global footprint, clearly stands out. Trivec, though a notable provider in Europe, offers a more limited feature set and fewer recent reviews. Which solution aligns best with your hotel’s priorities?

Is Shiji Infrasys POS or Trivec POS Better for Hotels?

Both systems serve hotel operations, but they diverge sharply in scale and capabilities. Shiji Infrasys is designed for enterprise use, supporting complex multi-property management, F&B integration, and extensive reporting. Trivec primarily caters to restaurants, bars, and smaller hotels, emphasizing payment processing and simple operations.

While Shiji boasts more features, such as inventory management and digital menus, Trivec’s focus remains on payment and beverage systems. Recent reviews favor Shiji’s stability, support, and broad functionality, making it the more mature choice. Is your hotel prepared to implement a system that can grow with your needs?

Shiji Infrasys POS vs Trivec POS: Which Should Your Hotel Choose?

If your hotel needs extensive operational management—multi-property oversight, detailed reporting, and integrations—go with Shiji Infrasys. It’s tailored for large, branded hotels seeking a unified platform and has a strong global presence, trusted by brands like Hyatt and IHG.

If your hotel primarily needs reliable payment processing, beverage management, or operates in a smaller setting, Trivec might suffice. However, note that Trivec has no recent reviews and limited features, making it less adaptable for complex hotel environments.

Is Shiji Infrasys or Trivec Easier to Use?

Shiji Infrasys scores a 4.66/5 in ease of use, with many reviews praising its intuitive interface, quick onboarding, and staff-friendly design. Users report that staff training is straightforward, and the system’s UX reduces operational errors.

In contrast, Trivec has no recent reviews or user ratings available, so its ease of use cannot be verified. Its platform may be more familiar to European restaurant operators but lacks evidence of simplicity for hotel staff.

Edge: Shiji Infrasys.

Which Has Better Features: Shiji Infrasys or Trivec?

Shiji Infrasys offers 23 features, including cloud-based operations, inventory management, digital menus, mobile ordering, integrated kitchen displays, and PCI compliance. These features support a full-service hotel environment and enable data-driven decision-making.

Trivec provides core POS functionality and beverage systems but lacks the breadth of features seen in Shiji. It does not have digital menus, advanced reporting, or guest profile management, limiting its usefulness for larger hotels.

Edge: Shiji Infrasys.

Which Has Better Customer Support: Shiji Infrasys or Trivec?

Shiji’s support scores 4.52/5, with reviews emphasizing prompt, knowledgeable assistance and excellent onboarding. Hoteliers appreciate the 24/7 support and clear communication, especially during system implementation and troubleshooting.

There are no recent reviews or support ratings available for Trivec, making it difficult to assess service quality. Given Shiji’s established reputation and positive feedback, it provides more confidence in ongoing support.

Edge: Shiji Infrasys.

Which Has More Integrations: Shiji Infrasys or Trivec?

Shiji Infrasys integrates with 64 verified partners, including major booking, revenue management, and guest experience platforms like SiteMinder, Revinate, and Duetto. These integrations enable smooth data flow across hotel operations.

Trivec has only 8 verified partners, mainly focusing on payment and beverage systems, with limited hotel management integrations. This restricts its ability to unify hotel operations in larger, multi-system environments.

Edge: Shiji Infrasys.

Which Do Hoteliers Rate Higher: Shiji Infrasys or Trivec?

Shiji Infrasys receives an overall rating of 79.08/100 from 29 recent reviews, with a 91% likelihood to recommend. It’s favored across multiple segments, especially in luxury and branded hotels, with consistent praise for stability and support.

Trivec has no recent reviews or ratings, so it cannot be reliably ranked. The absence of recent customer feedback suggests limited market traction or ongoing user engagement.

Edge: Shiji Infrasys.

How Much Do Shiji Infrasys and Trivec Cost?

Shiji Infrasys has a clear base price of $600, with no free tier or trial available. Pricing likely depends on deployment size and features, but the lack of a trial might hinder initial testing.

Trivec’s pricing is not publicly available. As a smaller, Europe-focused provider, its cost structure may vary, but the absence of transparent pricing makes comparison difficult.

What Type of Hotel Should Use Shiji Infrasys?

• Hotels that operate multiple properties or brands, needing centralized control.
• Large resorts with extensive F&B outlets and POS requirements.
• Branded hotels seeking integrated inventory, guest profiles, and reporting.
• Hotels aiming for scalability with cloud-based solutions.
• Teams that value robust support and ongoing updates.

Not ideal if your hotel is small, with minimal POS needs or limited tech resources. Also, not recommended if you need a system with highly localized features for niche markets.

What Type of Hotel Should Use Trivec?

• Small hotels or boutique properties with simple POS needs.
• Hotels with a focus on beverage and restaurant management.
• European hotels seeking straightforward payment solutions.
• Properties with existing integrations compatible with Trivec systems.
• Teams that prefer a familiar, regional provider.

Not ideal if you operate a large, multi-property hotel chain requiring extensive reporting and integrations. Also, not suitable if you need a system with recent reviews or proven market presence outside Europe.

Shiji Infrasys vs Trivec: The Bottom Line for Hotels

Shiji Infrasys is a comprehensive, enterprise-grade POS system designed for hotels seeking extensive management features, integrations, and reliable support. Its high review count and recent positive feedback make it the clear leader for hotels aiming for growth and operational excellence.

Trivec, while a solid choice for European restaurants and smaller hotels, lacks recent reviews, advanced features, and broad integrations. It’s best suited for straightforward, regional operations without complex management needs.

Choose Shiji Infrasys if you want a proven, scalable platform with extensive features and support. Opt for Trivec if your hotel’s operations are simpler and primarily focused on payment and beverage management within Europe.

This comparison ensures you’re making an informed decision based on current customer feedback, feature sets, and support quality—helping your hotel select the system that best fits your operational ambitions.