The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
InovGuest shines .
SIHOT shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, InovGuest users most value its , while SIHOT users highlight advanced support and training, quick issue resolution, integrations and custom interfaces. Click any theme to see what reviewers say.
| InovGuest |
|
|---|---|
| Pros | |
|
+
Advanced Support and Training
▾
|
|
|
+
Quick Issue Resolution
▾
|
|
|
+
Integrations and Custom Interfaces
▾
|
|
|
+
Flexibility and Adaptability
▾
|
|
| Cons | |
|
−
User Interface and Modernization
▾
|
|
|
−
Financial Reporting and Customization
▾
|
|
|
−
Detailed Reporting and Analytics
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | InovGuest |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #40 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #26 21 reviews |
| Large (75-199 rooms) ▾ | — | #16 9 reviews |
| X-Large (200+ rooms) | — | #30 1 reviews |
By Property Type
| Segment | InovGuest |
|
|---|---|---|
| Boutique ▾ | — | #35 15 reviews |
| Luxury ▾ | — | #30 11 reviews |
| Branded / Chain ▾ | — | #25 13 reviews |
| Extended Stay ▾ | — | #28 5 reviews |
By Region
| Segment | InovGuest |
|
|---|---|---|
| Europe ▾ | — | #17 31 reviews |
| Middle East | — | #25 1 reviews |
Choosing a property management system (PMS) for your hotel hinges on understanding the core strengths of each solution. InovGuest by InovGuest offers a straightforward, minimal-feature platform with zero recent reviews and a 0/5 rating, indicating significant gaps in functionality and user confidence. Conversely, SIHOT by SIHOT boasts a long-standing market presence, with 39 recent reviews and a 4.77/5 rating, demonstrating widespread trust and a comprehensive feature set. Do you prioritize a proven, feature-rich platform, or is a simple, untested solution sufficient?
InovGuest and SIHOT aim to streamline hotel operations, but they diverge sharply in maturity and capability. InovGuest's zero reviews and lack of features suggest it’s an untested product with little proven value in the market. In contrast, SIHOT's substantial recent feedback, including a 93% likelihood to recommend and positive mentions of its digital solutions, underscores its established reliability. Are you comfortable adopting a new, unreviewed platform, or do you prefer one with proven results and a solid reputation?
If your hotel needs a mature, feature-dense platform capable of multi-property management, automation, and extensive integrations, SIHOT is the clear pick. Hotels aiming to enhance operational efficiency with modules like guest CRM, online check-in, and revenue management should favor SIHOT’s 48 unique features. Conversely, InovGuest's minimal offerings and absence of recent reviews make it unsuitable for hotels seeking comprehensive management, but it might appeal to very small or experimental operations willing to risk unproven software.
SIHOT’s user experience scores impressively with a 4.49/5 rating, supported by onboarding ratings of 4.73/5, and extensive positive reviews about ease of operation. Reviewers highlight its "easy to learn" interface and helpful support, making staff adoption smoother. InovGuest scores 0/5 on ease of use, with no available user feedback, implying a lack of proven usability. Edge: SIHOT.
SIHOT offers 48 features, including guest CRM, booking engine, mobile check-in, payment processing, automated night audit, and revenue management, which are absent in InovGuest. InovGuest's feature set is effectively nonexistent, providing no tools beyond the core property management basics. For hotels seeking a full spectrum of functionalities, SIHOT’s extensive modules clearly outperform InovGuest. Edge: SIHOT.
SIHOT’s customer support scores 4.62/5, with reviews praising its quick, effective assistance and online training resources. Multiple reviewers mention its responsiveness and helpful support team as vital to successful implementation. InovGuest has no recent reviews or support ratings, making it impossible to assess support quality. Given SIHOT’s higher support score and recent positive feedback, it’s the safer choice. Edge: SIHOT.
SIHOT supports integrations with 60 verified partners, including major systems like Omnibees, Profitroom, and Channel Managers. It also offers custom interface options, facilitating seamless ecosystem connections. InovGuest has no verified integrations or partnerships, limiting its ability to connect with other tools. For hotels relying on multiple systems, SIHOT’s extensive integration options are essential. Edge: SIHOT.
With a 4.77/5 rating from 39 recent reviews, SIHOT is rated highly across segments, especially in luxury and city-center hotels (average 4.79/5). Reviewers highlight its operational robustness, support, and feature depth. InovGuest, with a 0/5 score and no reviews, cannot be rated and is likely unpopular or untested. For property managers seeking validated satisfaction, SIHOT’s scores make it the clear winner. Edge: SIHOT.
Both products do not publicly disclose detailed pricing models, but SIHOT’s offering includes various modules that can be priced separately, with no initial implementation fees noted in available data. InovGuest’s pricing remains unclear, and without recent reviews or quotes, it’s impossible to determine cost or value. Expect SIHOT to be a more transparent, investment-worthy solution based on documented features and support.
SIHOT is a comprehensive, well-established hotel management system with a broad feature set, extensive integrations, and high user satisfaction. Its robust support, modern interface, and proven operational benefits make it suitable for the majority of hotels seeking reliable PMS technology. InovGuest, lacking recent reviews and functionalities, appears unfit for operationally complex or growth-oriented properties.
If your hotel requires proven features, seamless integrations, and strong support, SIHOT is the clear choice. It offers the reliability and depth necessary for hotels aiming to streamline operations and improve guest satisfaction. Conversely, InovGuest might serve only as a placeholder or niche solution but is too untested and featureless to recommend confidently.
In summary:
According to HTR's product database, InovGuest and SIHOT share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | InovGuest |
|
|---|---|---|
| Booking Engine | ||
| Calendar view | ||
| Gift Vouchers | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibi... SIHOT is praised for its quick and effective issue resolution capabilities. However, a few reviews criticize the initial reluctance to take responsibility for certain problems, stressing an area for improvement in communication.
SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures s... SIHOT significantly eases integration with other systems by actively supporting and participating in the creation of custom interfaces. This ensures seamless operations and adds to the flexibility needed for modern hospitality businesses.
Where hoteliers push back
There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated c... There are calls for a more modern and intuitive update of SIHOT's user interface, with users pointing out that the current system design feels dated compared to other solutions on the market.
While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This fe... While useful, some users wish for quicker adaptation in financial report customization to fit specific regional financial requirements better. This feedback suggests a need for enhanced customization capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. InovGuest and SIHOT share many core Property Management Systems features, but each has unique capabilities. InovGuest offers 0 verified integration partners, while SIHOT offers 60. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SIHOT leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
InovGuest: No. SIHOT: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. InovGuest has an HT Score of 0 and SIHOT has 74. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor