SIHOT

4.6 (39 REVIEWS)

HTR Score icon
HT Score  
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Complete hotel management software by SIHOT

SIHOT has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Bell avatar Bell - AI powered product analyst

I analyzed all of SIHOT’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like SIHOT for its robust PMS functionalities, which include seamless integrations and a flexible structure that adapts to changing situations, enhancing operational efficiency. The platform is noted for advanced functionalities like Multi-Property support and a dynamic reporting system, although some users highlight the need for a more modern interface and quicker customization to meet specific financial reporting requirements. Overall, SIHOT plays a crucial role in increasing revenue, decreasing costs, and improving the customer experience by streamlining hotel operations and offering a responsive, supportive team.

What Types of Hotels SIHOT is Popular For

Size

5 | Small (10-24 room)

9 | Mid-Sized (25-74 room)

13 | Large (75-199 room)

10 | X-Large (200+ room)

Country

13 | Germany

9 | Spain

5 | Portugal

2 | Switzerland

1 | Brazil

1 | United Arab Emirates

1 | Denmark

1 | Slovenia

1 | Namibia

1 | Australia

Type

17 | City Center Hotels

15 | Boutiques

12 | Airport/Conference Hotels

11 | Branded Hotels

11 | Resorts

10 | Luxury Hotels

9 | Limited Service & Budget Hotels

8 | Bed & Breakfast & Inns

2 | Extended Stay & Serviced Apartments

2 | Hostels

2 | Motels

2 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

31 | Europe

1 | Oceania

1 | Middle East

1 | South America

1 | Africa

Category

39 | Property Management Systems

What is SIHOT?

Founded in 1986 | Headquarters in Neunkirchen (Germany) | 172 employees
Sihot (by GUBSE AG) is a comprehensive hotel management software that combines front office, reservation, and property management functionalities in a flexible and dynamic user interface. Suitable for various business operations, it allows hotels to pick and choose from a modular array of features, ensuring they get exactly what they need to enhance their processes. Sihot offers multiple installation options, including Cloud, SaaS, On-premise, and Off-premise, making it adaptable to different IT environments. With secure data management in Germany, it helps improve operational efficiency, enabling staff to focus more on guest satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SIHOT products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SIHOT

FAQs

SIHOT Alternatives

Not sure if SIHOT is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

profile-empty-state.svg

SIHOT doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

SIHOT Reviews Summary

4.6
Excellent
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.4/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SIHOT is the #17 most trending product in the Property Management Systems category (out of 324) and the #442 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SIHOT’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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78 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SIHOT Pricing

Pricing Available By Request

SIHOT has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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SIHOT Reviews

Hotelier Rating

Excellent
33
Very Good
4
Average
1
Poor
0
Terrible
1

Property Size

  • Small (5)
  • Mid-Sized (9)
  • Large (13)
  • X-Large (10)

Country

  • Germany
    Germany
    (13)
  • Spain
    Spain
    (9)
  • Portugal
    Portugal
    (5)
  • Switzerland
    Switzerland
    (2)
  • Brazil
    Brazil
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Denmark
    Denmark
    (1)
  • Slovenia
    Slovenia
    (1)
  • Namibia
    Namibia
    (1)
  • Australia
    Australia
    (1)

Region

  • Europe
    Europe
    (31)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)
10

You can't go wrong with SIHOT

Accommodation Division Manager from 10 to 24 room Branded Hotel in Wollongong (Australia)

Verified
1 days ago
The Management and staff at SIHOT Asia Pacific are the most helpful and professional I have encountered in my professional career. Support is available 24/7 and they are local, which means, problems are sorted quickly and efficiently without wait time unlike most other PMS providers. Their software is easy to use and is definitely on par wi...
Country Australia
Accommodation Division Manager
Small Hotel
10

Improved workflow for every user

Manager from 100 to 199 room Bed & Breakfast & Inn in Munich (Germany)

Verified
7 days ago
Very easy check in process incl. guest payment, new employees can almost instantly start to work, easy reservation handling incl. prepayment invoices, despite its ease of use, all professional features are available for every kind of guest and all users. basic accounting included, quick support.
Country Germany
Manager
Large Hotel
9

Overall satisfied

Empfangsleiterin from 100 to 199 room City Center Hotel in Rheinsberg (Germany)

Verified
8 days ago
Ms. Sina Sterzik carried out the installation back then and continues to provide us with advice and assistance, often at short notice. Thank you for that!
Country Germany
Empfangsleiterin
Large Hotel
10

Perfect

Leitung from Bed & Breakfast & Inn in Oberhof (Germany)

Verified
8 days ago
I'm very satisfied. Support usually provides direct assistance. The training courses offered are always perfectly tailored and even fun.
Country Germany
Leitung
10

Comprehensive booking software

Hausleitung AWO Sano from 25-49 room in Wangerland (Germany)

Verified
11 days ago
This software has everything we need. It's easy to use and understandable. The support from our supervisor is excellent.
Country Germany
Hausleitung AWO Sano
Mid-Sized Hotel
10

Competent care through years of support from Sina Sterzig

GF from 500+ room Resort in

Verified
14 days ago
Ms. Sina Sterzig – who has been empathetically and comprehensively conveying SIHOT's development to our company, the AWO SANO Group, for years. Thank you very much for that!
GF
X-Large Hotel
9

Classy and fast service

Inhaber from 25-49 room Boutique in Ludinghausen (Germany)

Verified
14 days ago
We always receive help quickly and easily. We are very satisfied with the company. The employees are also very friendly. I hope it continues like this.
Country Germany
Inhaber
Mid-Sized Hotel
8

Long Time Partner

CEO from 50-74 room Bed & Breakfast & Inn in Hohnstein (Germany)

Verified
17 days ago
We work with SIHOT since 2011 and are satisfied. We would especially state the outstanding performance of Thomas Bindl who is expert in building customer centric solutions.
Country Germany
CEO
Mid-Sized Hotel
9

SIHOT PMS

FD from 100 to 199 room Branded Hotel in Puerto de la Cruz (Spain)

Verified
26 days ago
It's easy to use, the system is quite intuitive, and the customer support service is efficient. It can be configured to suit each user.
Country Spain
FD
Large Hotel
10

PMS

FD from 75-99 room Boutique in Roses (Spain)

Verified
1 months ago
What we like the most about this hotel program, is the way it works and the way things are organized, which is very easy to find.
Country Spain
FD
Large Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Sihot's integration to Revinate products is reliable and performant. We're able to use this integration to enhance our customers rich guest profiles and provide a complete picture of the guest in a timely manner.

Question:

What differentiates this product or service from the competition?

Answer:

Combining Sihot with Revinate's guest data platform allows hoteliers to have a detailed view into their guest database and gives them the power they need to provide the best guest experience possible.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Discuss with your representatives how to best leverage Sihot and Revinate to build a complete guest profile and leverage the tools you have to provide the best guest experience possible. We're here to help you make the most of your tools.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
Recommended by
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Dan Rogers Manager, Technical Partnerships @ Revinate
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Sara Evans Growth & Partnerships Manager @ XLR8 RM
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Dan Rogers Manager, Technical Partnerships @ Revinate
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David Gerrard Director, Data Quality & Integrations @ Duetto
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Sara De Urrutia Global Partner Manager @ Duetto
RecommendationAvatar
Alicia Macanas Director, Ecosystem Partnerships @ SiteMinder
RecommendationAvatar
Sara Evans Growth & Partnerships Manager @ XLR8 RM
RecommendationAvatar
Olga Tolle-Rodrigues Sr. Manager, Global Alliances @ IDeaS
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Clement Denarie Director of Strategic Partnerships and Alliances @ Oaky
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Daniela Haid Head of Marketing @ RateBoard
Are you a consultant or vendor that recommends SIHOT? Leave a recommendation

SIHOT Integrations

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GuestRevu

This integration hasn’t been verified by SIHOT yet.

GuestRevu

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This integration hasn’t been verified by SIHOT yet.

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Hotel CRM & Email Marketing

Support

Unverified

SIHOT has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

HT Score

78/100

Recommended

93%

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