Sihot (by GUBSE AG)

4.5 (17 REVIEWS)

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HT Score  
0 out of 100
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Complete hotel management software by Sihot.

GUBSE AG has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.5
Very Good
Ease of Use
4.3/5
Customer Support
4.8/5
ROI
4.2/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Sihot (by GUBSE AG) is the #34 most trending product in the Property Management Systems category (out of 311) and the #651 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

GUBSE AG’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Sihot (by GUBSE AG)
Founded in 1986 | Headquarters in Neunkirchen (Germany) | 42 employees
<p>SIHOT offers the most complete hotel management software on the market. You can benefit from countless functions. But more importantly, as our software is based on a modular approach, you can select the ones that work for you. All front office, reservation and property managment functions are combined in a highly flexible and dynamic user interface. (Taken out regarding) The installation process we offer has the highest possible degree of flexibility and we can adapt our system to suit your business operations. You can choose between Cloud, SaaS, On-premise and Off-premise. Our data is managed securely in Germany. Improve the efficiency of your processes and enable your employees to focus on what really counts: your guests.</p>

Capabilities

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GUBSE AG doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

GUBSE AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
14
Very Good
2
Average
0
Poor
0
Terrible
1

Property Size

  • Medium (3)
  • Large (2)
  • X-Large (5)

Country

  • Germany
    Germany
    (5)
  • Spain
    Spain
    (5)
  • Portugal
    Portugal
    (3)
  • Fiji
    Fiji
    (1)
  • Brazil
    Brazil
    (1)
  • Switzerland
    Switzerland
    (1)
  • Denmark
    Denmark
    (1)

Region

  • Europe
    Europe
    (15)
  • Oceania
    Oceania
    (1)
  • South America
    South America
    (1)
2

Slow system, that leads to long check-ins and often a system with crashes

Front Office Manager from 200 to 499 room Limited Service & Budget Hotel in København (Denmark)

Verified
2 years ago
It has great variety of reports and good overview of rooms in category rack. However the more guests, the more loading time.
Country Denmark
Front Office Manager
X-Large Hotel
8

Great service allied with a continuous evolving PMS

Commercial Director from 25-49 room Branded Hotel in Faro (Portugal)

Verified
3 years ago
5 star customer service. Quick and efficient replies with quick solutions. Every time there is an upgrade the program becomes much more user friendly and makes our daily routine and work much easier.
Country Portugal
Commercial Director
Medium Hotel
10

Great PMS and better service.

RECEPTIONIST from 100 to 199 room Branded Hotel in Almussafes (Spain)

Verified
3 years ago
Sihot support solve our problems or doubts very fast and kindly, The PMS works perfect, we work fastest, the processes are very quick. Easy conexion with support if needed. A lot of possibilities to make changes on a invoices, very easy to send confirmation of bookings, invoices direct from PMS.
Country Spain
RECEPTIONIST
Large Hotel
10

Swiss Hotel chain

Head of Project from 500+ room Branded Hotel in Liestal (Switzerland)

Verified
3 years ago
Excellent cooperation before, during and after our complete PMS change... Multifunctional and different parts and modules can be combined... Quick and efficient support... regular Updates...
Country Switzerland
Head of Project
X-Large Hotel
8

Zimmerverwaltung top, Events noch ausbaufähig

Front Office Manager from Airport/Conference Hotel in Würzburg (Germany)

Verified
3 years ago
Die Zimmerverwaltung funktioniert tadellos und bietet viele hilfreiche Funktionen. Für die standardmäßige Arbeit am Front Office ist SIHOT uneingeschränkt empfehlenswert.
Country Germany
Front Office Manager
10

100% recommendable!

General Manager from 25-49 room Boutique in Jerez de la Frontera (Spain)

Verified
3 years ago
It is an intuitive program, easy to use but very complete at the same time. In continuous growth to improve the tools of use. The customer service and support team behind it are unbeatable. Fast, efficient, attentive, friendly and professional. I have been using this program for 12 years and I implement it in all the hotels I work in.
Country Spain
General Manager
Medium Hotel
10

excellent business relationship that is given

Hotel Manager from Luxury Hotel in Cascais (Portugal)

Verified
3 years ago
All the one-off problems that appear have a mediata and effective response on the part of the workers of the sihot
Country Portugal
Hotel Manager
9

I do recommend this PMS

Reservations & Revenue Manager from Luxury Hotel in Óbidos (Portugal)

Verified
3 years ago
Multiproperty functionality very helpful and dynamic. Very flexible to suggestions for the benefit of the clients. Excelent Support, always friendly, committed and helpful. Very easy to integrat with other necessary platforms.
Country Portugal
Reservations & Revenue Manager
10

SIHOT is an excellent value for money for your hotel

Revenue Manager from 200 to 499 room Luxury Hotel in (Brazil)

Verified
3 years ago
Consistent system, interface with the main online channels, easy to learn, good value for Money and having local support helps a lot.
Country Brazil
Revenue Manager
X-Large Hotel
10

Individual, Innovative, Lots of possibilities

Front and Back Office from Boutique in Punta del Hidalgo (Spain)

Verified
3 years ago
It can be used very individually, and once you get to know the programme a little better, it offers many possibilities and features that make everyday hotel life and also long-term planning very easy. The document templates can be individually adapted, which contributes to a customised use. Interfaces are generally possible. The support is...
Country Spain
Front and Back Office
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Sihot is a modular system that allows independent properties and hotel chains to estructure they whole Hotel Management System totally adapted to the needs of each business unit. This flexibility also allows the client to have basic features that can be enhanced according the any future needs.

Question:

What differentiates this product or service from the competition?

Answer:

Sihot PMS is a modular, reliable and solid technology with many years of experience in the hotel industry. Plus they have offices and support in different countries around the world and they well know for the excellent customer attention in many countries in native languages. Group and TO booking management is one of the best USPs.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you look for a solid company with extra integrations, distribution functionalities and meeting space and resort management capabilities SIHOT is one of the best tech providers renowned globally. Their teams are efficient, friendly and collaborative.

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Support

Unverified

GUBSE AG has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

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HT Score

0/100

Recommended

91%

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