Dormakaba RT Plus vs. INTEREL:
Which Is Right for You?

The Decision

Choosing between dormakaba RT Plus and INTEREL for your hotel’s guest room management system hinges on your hotel's specific needs, budget, and operational priorities. Both products aim to streamline guest access and room control, but they diverge significantly in scope, features, and market presence. This guide compares their strengths and weaknesses to help you make a well-informed decision.

Is dormakaba RT Plus or INTEREL Better for Hotels?

dormakaba RT Plus is a seasoned, globally deployed guest room lock management system with a focus on access control, offering a straightforward solution for hoteliers. Conversely, INTEREL presents a broader ecosystem centered on IoT-enabled room automation, energy management, and guest comfort, aiming for a more integrated experience. The key difference is that dormakaba emphasizes security and access, while INTEREL promotes a connected environment with advanced automation features.

Both systems aim to improve guest satisfaction and operational efficiency, but INTEREL’s ecosystem approach caters more to hotels seeking a comprehensive automation platform. Do you prioritize guest access security or integrated room control and sustainability?

dormakaba RT Plus vs INTEREL: Which Should Your Hotel Choose?

If your hotel needs a reliable, easy-to-deploy guest key and access control system with strong brand recognition, dormakaba is the clear choice. It is well-suited for hotels of all sizes, especially those prioritizing security and guest convenience without requiring extensive automation features.

On the other hand, if your hotel requires a system that integrates guest room controls, energy management, and IoT devices to enhance sustainability and guest experience, INTEREL offers more extensive features. Its ecosystem is ideal for forward-thinking properties focused on operational efficiency and environmental impact.

For properties seeking a straightforward access solution, dormakaba is preferable. For those aiming to develop a smart, connected guest environment, INTEREL is the better fit.

Is dormakaba RT Plus or INTEREL Easier to Use?

Based on user reviews, dormakaba RT Plus scores a high 4.52 out of 5 for ease of use, with an onboarding rating of 4.63. Customers appreciate its straightforward deployment and simple interface, though some note the support could be more available after hours.

INTEREL, by contrast, lacks recent review data and user ratings, making it difficult to assess usability. Given its broader ecosystem and IoT integration, it may require more training and technical knowledge, especially for staff unfamiliar with advanced automation.

Edge: dormakaba.

Which Has Better Features: dormakaba RT Plus or INTEREL?

dormakaba offers zero exclusive features, focusing solely on lock and access control, with 27 verified integration partners, including prominent brands like Mews, Stayntouch, and RMS. Its core strength is secure, reliable door access management.

INTEREL provides seven unique features not available in dormakaba, including occupancy-based thermostats, guest comfort controls, utility reporting, lighting controls, network analytics, utility monitoring, and wireless lock integrations. These features enable a more comprehensive management of guest room environments and sustainability initiatives.

Edge: INTEREL.

Which Has Better Customer Support: dormakaba or INTEREL?

Customer support ratings heavily favor dormakaba, which scores 4.81 out of 5, with reviews praising the timeliness and clarity of support staff. Many users highlight the helpfulness and responsiveness, though some wish for 24/7 availability.

INTEREL lacks recent review data and support ratings, making it hard to evaluate. Its smaller global presence might impact support responsiveness, especially outside its primary markets.

Edge: dormakaba.

Which Has More Integrations: dormakaba or INTEREL?

dormakaba boasts 27 verified partners, including major players like RoomRaccoon, WebRezPro, and Mews, with shared integrations for Oracle Hospitality and INTELITY. Its extensive partnership network facilitates seamless integration with various property management and revenue systems.

INTEREL has 21 verified partners, including some unique integrations like SALTO Systems, Onity, and SuitePad. While slightly fewer, its focus on IoT and automation integrations provides a broader range of smart room features.

Edge: dormakaba.

Which Do Hoteliers Rate Higher: dormakaba or INTEREL?

dormakaba has 21 recent reviews, with an overall rating of 4.5 out of 5 and a likelihood to recommend of 91%. Hoteliers in luxury, branded, and limited-service hotels praise its reliability and ease of deployment.

INTEREL has no recent reviews or ratings, making it impossible to gauge current user satisfaction. Its market presence is smaller, with less feedback from hoteliers.

Edge: dormakaba.

How Much Do dormakaba RT Plus and INTEREL Cost?

Pricing for dormakaba RT Plus is not publicly available, as it often depends on specific hotel needs and scale. Similarly, INTEREL offers no fixed pricing details, indicating a custom quote approach.

Both products typically involve an initial implementation fee and ongoing costs, but exact figures require direct contact with sales representatives.

What Type of Hotel Should Use dormakaba RT Plus?

• Hotels that need a proven, secure access control system with extensive integration options.
• Properties prioritizing reliability and security over automation.
• Hotels that want a straightforward system with minimal complexity.
• Brands with existing infrastructure seeking a trusted, established provider.

Not ideal if your hotel is seeking advanced room automation and IoT features.

What Type of Hotel Should Use INTEREL?

• Hotels aiming to develop a smart, connected environment with guest comfort controls.
• Properties focused on energy efficiency and sustainability.
• Hotels with a strong interest in IoT and automation to streamline operations.
• Forward-thinking brands wanting a comprehensive ecosystem for guest experience.

Not ideal if you need a simple lock management system without integration into broader automation.

INTEREL vs dormakaba: The Bottom Line for Hotels

dormakaba RT Plus is a straightforward, security-focused guest room access system with a broad network of integrations and strong customer support. Its ease of use and proven track record make it suitable for hotels seeking reliable door control without extensive automation.

INTEREL offers a suite of advanced automation features, IoT integration, and sustainability tools, making it ideal for hotels aiming to create a modern, intelligent environment. Its ecosystem approach can significantly enhance guest experience and operational efficiency but may require more technical management.

If your hotel’s priorities are security, simplicity, and strong vendor support, dormakaba is the best choice. If you want to innovate with IoT, automation, and sustainability, INTEREL provides a more comprehensive platform.

In conclusion, for most hotels prioritizing proven reliability and support, dormakaba RT Plus remains the recommended option. However, if your property is forward-looking and ready to embrace a connected, eco-friendly guest room environment, INTEREL’s ecosystem offers compelling benefits.