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Dormakaba RT Plus
4.6 (20 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Dormakaba RT Plus
Unranked in Guest Room Management System
94% recommended by 40 hotels
Hotel Moselgarten, The Circle Zurich, Bürgenstock Obbürgen & 37 others
Bell - AI powered product analyst
I analyzed all of dormakaba’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Support
Responsive
Hoteliers often comment on Dormakaba’s customer support, highlighting both strengths and areas for improvement. Many find the support staff to be knowledgeable and effective, with some expressing satisfaction with the fast service and ability to resolve issues promptly. However, there are recurring concerns about long wait times, especially on weekends and after hours, which are seen as a drawback. Instances where hoteliers were placed on hold for extended periods, such as over 35 minutes, have been reported. Some customers appreciated the 24-hour availability of tech support, while others noted the lack of 24-hour assistance contact as a limitation. Overall, while the support service is praised for its helpfulness and quick responses at times, it faces criticism for accessibility and timeliness during high-demand periods. There are also suggestions for improving connectivity and making it easier for hoteliers to reach an agent quickly.
Director of Facilities
1 months ago
Verified
... Tech support is good 24hrs, however it can take more then an hour, sometimes a few hours to get on a weekend. This can have a negative affect when guest are waiting. It would seem that orders come from the united States, this can delay receiving parts for weeks. A Canadian ...
See full reviewDirector of Facilities
1 months ago
Verified
... Tech support is good 24hrs, however it can take more then an hour, sometimes a few hours to get on a weekend. This can have a negative affect when guest are waiting. It would seem that orders come ...
See full reviewDirector of Facilities
1 months ago
Verified
... Tech support is good 24hrs, however it can take more then an hour, sometimes a few hours to get on a weekend. This can have a negative affect when guest are waiting. It would seem that orders come ...
See full reviewGeneral Manager
1 months ago
Verified
... Have more Hugo level of expertise, as unfortunately I've dealt with many that were not up to expectation as this process took over 3 months to finally come to terms that we didn't have to spend $2000 ...
See full reviewSales Coordinator
1 months ago
Verified
... I personally think that dormakaba could improve their call wait times, we hardly have issues with the system and encoders but have trouble getting to an agent ...
See full reviewSales Coordinator
1 months ago
Verified
... I personally think that dormakaba could improve their call wait times, we hardly have issues with the system and encoders but have trouble getting to an agent ...
See full reviewGuest service manager
1 months ago
Verified
... I like the customer service the most. they provide good service. another thing i like the most is the can-do attitude all the representatives have. one more thing that i appreciate about this company ...
See full reviewGuest service manager
1 months ago
Verified
... Connectivity could be improved. another thing that could be improved would be to make it easier for the hotel to get in contact with an agent. ...
See full reviewGM
1 months ago
Verified
... Quick and helpful, I am always pleased with Saflok, thank you i am very happy customer, have a nice day. ...
See full reviewGeneral Manager
1 months ago
Verified
... For nearly 20 years was with Assa Abloy and felt like nothing but a number. With each person we have worked with at Dormakaba they went above and beyond. ...
See full reviewAssistant General Manager
1 months ago
Verified
... Fast service from support whenever I call in for assistance. Call dropped and Germain called back right away to follow up. ...
See full reviewFRONTDESK
1 months ago
Verified
... THEY TOOK CARE OF MY PROBLEM FAST THEY ANSWER MY QUESTIONS ANY TIME I NEED HELP I CALL THEM THEY ALWAYS HELPFUL ...
See full reviewFRONTDESK
1 months ago
Verified
... NOTHING THERE GREAT THEY TALK TO ME AND WE HANDLE THE SITUATION GREAT THEY CAN ANSWER PHONES A LITTLE FASTER THAN HAVING ALLTHOSE ROBOTS ...
See full reviewFRONTDESK
1 months ago
Verified
... THEY TOOK CARE OF MY PROBLEM FAST THEY ANSWER MY QUESTIONS ANY TIME I NEED HELP I CALL THEM THEY ALWAYS HELPFUL ...
See full reviewFront Office Manager
1 months ago
Verified
... I gave a low rating because of the company's hours and not having a 24-hours assistance contact. ...
See full reviewFront Office Manager
1 months ago
Verified
... I gave a low rating because of the company's hours and not having a 24-hours assistance contact. ...
See full reviewFront Office Manager
1 months ago
Verified
... Germain Muhirwa was a great help today! He had to try multiple things but he did not give up until he fixed it. He was amazing and very patient with the process. Thank you, Germain! ...
See full reviewFront Office Manager
1 months ago
Verified
... I gave a low rating because of the company's hours and not having a 24-hours assistance contact. ...
See full reviewFront Office Manager
1 months ago
Verified
... I gave a low rating because of the company's hours and not having a 24-hours assistance contact. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Deadbolt/privacy lock that moves in lock. *FDU UNIT heavy and power die too fast when update the lock.*Some the support are not too friendly. ...
See full reviewDirector of Engineering
24 days ago
Verified
... I was placed on hold for over 35 min ...
See full reviewDirector of Engineering
24 days ago
Verified
... I was placed on hold for over 35 min ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the effectiveness of DormaKaba's automation capabilities in the Guest Room Management System, specifically with the RT Plus product. The system excels in automating the process of changing lock codes between guests, which significantly streamlines operations and enhances workflow efficiency. Users appreciate that the task can be accomplished with ease, reducing manual effort and minimizing potential errors, ultimately leading to a smoother guest experience.
Owner
1 months ago
Verified
... I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze. ...
See full reviewOwner
1 months ago
Verified
... I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze. ...
See full reviewFRONTDESK
1 months ago
Verified
... NOTHING THERE GREAT THEY TALK TO ME AND WE HANDLE THE SITUATION GREAT THEY CAN ANSWER PHONES A LITTLE FASTER THAN HAVING ALLTHOSE ROBOTS ...
See full reviewGeneral Manager
1 months ago
Verified
... *Deadbolt/privacy lock that moves in lock. *FDU UNIT heavy and power die too fast when update the lock.*Some the support are not too friendly. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewIntegrations
Connected
Hoteliers often express concerns regarding the integrations of Dormakaba's Guest Room Management System, particularly the Dormakaba RT Plus. They highlight issues with the reliability and ease of these integrations, noting that the system often disconnects and requires reinstallation after computer upgrades, causing significant disruption. Additionally, the process of setting up specific timings for access to areas like pools and gyms appears cumbersome, requiring constant communication with Dormakaba, which is associated with extra charges. Users also find the time taken to program new key cards excessive even though they utilize the latest key-making technology. Overall, the reliability and user-friendliness of integrations with existing hotel systems are areas requiring improvement according to these reviews.
Guest service manager
1 months ago
Verified
... Connectivity could be improved. another thing that could be improved would be to make it easier for the hotel to get in contact with an agent. ...
See full reviewOps Manager
1 months ago
Verified
... When ever we have computer upgrades Dorma kaba system fails. No one can make keys. It disconnects from our system and needs to be reinstalled. Making the keys is painful. Apparently we have the ...
See full reviewOps Manager
1 months ago
Verified
... When ever we have computer upgrades Dorma kaba system fails. No one can make keys. It disconnects from our system and needs to be reinstalled. Making the keys is painful. Apparently we have the ...
See full reviewOps Manager
1 months ago
Verified
... When ever we have computer upgrades Dorma kaba system fails. No one can make keys. It disconnects from our system and needs to be reinstalled. Making the keys is painful. Apparently we have the latest key makers but it takes TOO long to make the key. We stand there for a long time to make 2 keys for our guests. This is not acceptable. We have certain doors like pool and gym that have specific times. These times never work. Every time we call Dormakaba to set up the times they charge us. Every time we program ...
See full reviewValue
Balanced
Hoteliers often express mixed feelings regarding the value of Dormakaba's Guest Room Management System product, Dormakaba RT Plus. Many appreciate the reliability and efficiency of the technology, which generally offers good 24-hour tech support and rarely encounters issues. However, there are significant concerns regarding the timeliness of service, particularly during weekends when support response can be delayed, negatively affecting guest satisfaction. Furthermore, the reliance on materials from the United States can lead to extended wait times for parts, suggesting that a Canadian warehouse or local partner could enhance value by reducing downtime and costs. The value is also viewed as being affected by the lengthy ordering process for materials and specific crucial items like key blanks. In some cases, hoteliers report satisfaction with the quick resolution of issues and availability of online support, but emphasize that existing inefficiencies detract from the overall perceived value.
Director of Facilities
1 months ago
Verified
... Really good partners in Alpine Lock Whistler B.C. Tech support available by phone 24hrs a day. User friendly technology and equipment. Reliable Brand ...
See full reviewDirector of Facilities
1 months ago
Verified
... Tech support is good 24hrs, however it can take more then an hour, sometimes a few hours to get on a weekend. This can have a negative affect when guest are waiting. It would seem that orders come ...
See full reviewDirector of Facilities
1 months ago
Verified
... Tech support is good 24hrs, however it can take more then an hour, sometimes a few hours to get on a weekend. This can have a negative affect when guest are waiting. It would seem that orders come from the united States, this can delay receiving parts for weeks. A Canadian warehouse/ Partner would save time and cost while vastly improving service. Down time is expensive ...
See full reviewGeneral Manager
1 months ago
Verified
... Usually never run into any issue and when we do the support staff can get it fixed quickly. Also ordering parts is never an issue. ...
See full reviewGeneral Manager
1 months ago
Verified
... For nearly 20 years was with Assa Abloy and felt like nothing but a number. With each person we have worked with at Dormakaba they went above and beyond. ...
See full reviewGeneral Manager
1 months ago
Verified
... When ordering materials, it takes more time than I would like to get materials. This is important when we order key blanks. ...
See full reviewAssistant General Manager
1 months ago
Verified
... Everything seems good so far. Cannot think of anything that could be improved. Haven't ran into a problem whenever I need any assistance. ...
See full reviewChief Engineer
1 months ago
Verified
... Digital Key and Hotel Security Technology ...
See full reviewChief Engineer
1 months ago
Verified
... Digital Key and Hotel Security Technology ...
See full reviewChief Engineer
1 months ago
Verified
... Hotel security technology is something all hoteliers should be aware of. Offer the best protection to the guests. Hotel data breaches are one of the most potentially dangerous threats to hotel’s ...
See full reviewChief Engineer
1 months ago
Verified
... Hotel security technology is something all hoteliers should be aware of. Offer the best protection to the guests. Hotel data breaches are one of the most potentially dangerous threats to hotel’s ...
See full reviewFront Office Manager
1 months ago
Verified
... I gave a low rating because of the company's hours and not having a 24-hours assistance contact. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Deadbolt/privacy lock that moves in lock. *FDU UNIT heavy and power die too fast when update the lock.*Some the support are not too friendly. ...
See full reviewDirector of Engineering
24 days ago
Verified
... The on-hold process is very long and frustrating. And the hold music is terrible. Have a better stock innovatory of the product. the parts I needed were 10 weeks out. ...
See full reviewFunctionality
Balanced
Hoteliers often highlight the functionality of Dormakaba's Guest Room Management System, Dormakaba RT Plus, as being reliable and efficient. Users report minimal issues with the system, indicating high reliability. The system provides core features that simplify key management and guest access, exemplified by the digital key feature that facilitates room entry without a traditional key. The system's automation capabilities streamline operations by making tasks like updating lock codes quick and effortless. Additionally, insights and notifications on battery levels and guest access are appreciated, demonstrating the system's completeness and utility in day-to-day operations.
General Manager
1 months ago
Verified
... They work on getting things done in a timely manner. Explains everything that they are doing while they are working, he was very clear on what I needed to when I called Hilton to get the other key make to work. He explained step by step on what to do and what to click on and how to click to get the program ...
See full reviewGeneral Manager
1 months ago
Verified
... They work on getting things done in a timely manner. Explains everything that they are doing while they are working, he was very clear on what I needed to when I called Hilton to get the other key ...
See full reviewGeneral Manager
1 months ago
Verified
... They work on getting things done in a timely manner. Explains everything that they are doing while they are working, he was very clear on what I needed to when I called Hilton to get the other key make ...
See full reviewChief Engineer
1 months ago
Verified
... Work was done in a timely manner. Guests weren't as disturbed or disrupted as anticipated. Door locks are and look amazing. ...
See full reviewChief Engineer
1 months ago
Verified
... There's not much critique i can comment. Maybe give a bit more training to staff on any new equipment that employees of the property would need to be aware of. ...
See full reviewGeneral Manager
1 months ago
Verified
... M unit sometimes has issues programming the doors and its usually due to the cable being bad. we did just recently order some new cables and these were much thicker hopefully that will help with the ...
See full reviewGeneral Manager
1 months ago
Verified
... M unit sometimes has issues programming the doors and its usually due to the cable being bad. we did just recently order some new cables and these were much thicker hopefully that will help with the ...
See full reviewGeneral Manager
1 months ago
Verified
... M unit sometimes has issues programming the doors and its usually due to the cable being bad. we did just recently order some new cables and these were much thicker hopefully that will help with the ...
See full reviewSales Coordinator
1 months ago
Verified
... Dormakaba is a great system, we hardly ever have any issues with the system, keys get made fast through the system ...
See full reviewSales Coordinator
1 months ago
Verified
... Dormakaba is a great system, we hardly ever have any issues with the system, keys get made fast through the system ...
See full reviewOps Manager
1 months ago
Verified
... We like using the digital key. It allows guests to access the room without getting a key from the front desk. ...
See full reviewGeneral Manager
1 months ago
Verified
... When ordering materials, it takes more time than I would like to get materials. This is important when we order key blanks. ...
See full reviewOwner
1 months ago
Verified
... I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze. ...
See full reviewOwner
1 months ago
Verified
... Notification of when a guest uses the code with the ability of my being able to turn that notification off during the guests' stay. Battery level notification. ...
See full reviewOwner
1 months ago
Verified
... I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze. ...
See full reviewGM
1 months ago
Verified
... Said what they were going to do, got it done, on time actually early and with great customer service. We got our new locks installed and digital keys within 3 days ...
See full reviewGM
1 months ago
Verified
... Said what they were going to do, got it done, on time actually early and with great customer service. We got our new locks installed and digital keys within 3 days ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Deadbolt/privacy lock that moves in lock. *FDU UNIT heavy and power die too fast when update the lock.*Some the support are not too friendly. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property. ...
See full reviewGeneral Manager
1 months ago
Verified
... *Deadbolt/privacy lock that moves in lock. *FDU UNIT heavy and power die too fast when update the lock.*Some the support are not too friendly. ...
See full reviewGeneral Manager
1 months ago
Verified
... I have not had any issues or problems with our new locks and the service provided by Dorma Kaba, therefore I don't haveany recommendations for improvements. ...
See full reviewUser Interface
Intuitive
Hoteliers often highlight that the user interface of Dormakaba RT Plus is intuitive and easy to navigate, allowing users to find menus and features with minimal effort. The visual design is noted to be modern and professional, enhancing the user experience with its appealing aesthetics. Responsiveness is another positive aspect, as the interface is reported to respond swiftly, providing a seamless interaction without lag. However, some mention that while it is generally user-friendly, first-time users might require a brief period of familiarization to fully grasp the functionalities. The clarity of information is praised, with data and key details being clearly presented, although there is room for improvement in terms of customizability, as users have expressed the desire for more options to personalize their dashboards and settings. Mobile compatibility is also a strong point, with the system functioning effectively across mobile devices, ensuring accessibility for users on the go.
What Types of Hotels dormakaba is Popular For
Size
27 | Large (75-199 room)
6 | Medium (25-74 room)
5 | X-Large (200+ room)
Country
31 | United States of America
6 | Canada
Type
17 | Bed & Breakfast & Inns
10 | Boutiques
26 | Branded Hotels
2 | Casinos
7 | City Center Hotels
19 | Airport/Conference Hotels
8 | Extended Stay & Serviced Apartments
3 | Hostels
15 | Limited Service & Budget Hotels
8 | Luxury Hotels
3 | Motels
9 | Resorts
4 | Vacation Rentals & Villas
Region
37 | North America
Category
27 | Hotel Keyless Entry Systems
20 | Guest Room Management System
Didn’t find what you were looking for?
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Capabilities
dormakaba doesn’t have any benefits or use cases available
Features
Other
0/7 features
dormakaba Reviews Summary
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Dormakaba RT Plus is the #1 most trending product in the Guest Room Management System category (out of 16) and the #103 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredormakaba’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
dormakaba Pricing
Pricing Available By Request
dormakaba has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Dormakaba Case Studies
dormakaba doesn’t have any case studies available
References
"High above Lake Lucerne, guests at Bürgenstock Resort & Spa can enjoy the holiday of their dreams in the heart of Switzerland."
Robert Herr
General Manager @
Burgenstock Hotel & Alpine Spa – The Contemporary
"With dormakaba, we have a competent and reliable partner at our side. They have worked closely with us to create tailor-made, cutting-edge security solutions that impress us each and every day."
Daniel Scheifele
Chief Real Estate Officer @
Zurich Airport
"The locking system and the automatic door systems by dormakaba function flawlessly. The access solutions provide convenience, design and reliable functionality to enhance the feel-good atmosphere our guests’ experience in our hotel."
Jan Abbruzzino
Owner @
Boutique Hotel Moselgarten
Featured Customers
dormakaba doesn’t have any featured customers available
More Products by dormakaba
Hotelier Rating
Looking for specific info?
10
I was placed on hold for over 35 min
Director of Engineering from 200 to 499 room Branded Hotel in Santa Clara (United States of America)
Verified
24 days ago
Customer service. Once I'm able to talk to someone they are very polite and helpful. Very knowledgable of the product.
I became frustrated and hung up. I remember what a positive experiences I had with Ammar Kaddoura. So, I called him asking for his help. He was more than willing to help me. He turned what had been a very frustrating situa...
United States of America
United States of America
Director of Engineering
X-Large Hotel
10
Customer Service
General Manager from 50-74 room Bed & Breakfast & Inn in SantaClara (United States of America)
Verified
1 months ago
What I like the most is the professionalism and the knowledge of the product and services provided by the representative.
United States of America
United States of America
General Manager
Medium Hotel
10
Excellent service
GM from 100 to 199 room Bed & Breakfast & Inn in Salt Lake City (United States of America)
Verified
1 months ago
Said what they were going to do, got it done, on time actually early and with great customer service. We got our new locks installed and digital keys within 3 days
United States of America
United States of America
GM
Large Hotel
3
I gave a low rating because of the company's hours and not having a 24-hours assistance contact.
Front Office Manager from 100 to 199 room Boutique in Hastings (United States of America)
Verified
1 months ago
Germain Muhirwa was a great help today! He had to try multiple things but he did not give up until he fixed it. He was amazing and very patient with the process. Thank you, Germain!
United States of America
United States of America
Front Office Manager
Large Hotel
9
Digital Key and Hotel Security Technology
Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Las Vegas (United States of America)
Verified
1 months ago
The digital key that sent to the guest's smartphone via Bluetooth, and the guest can then use the phone to unlock the door by holding it near the lock.
United States of America
United States of America
Chief Engineer
X-Large Hotel
10
LOCKS
FRONTDESK from 100 to 199 room Bed & Breakfast & Inn in Milpitas (United States of America)
Verified
1 months ago
THEY TOOK CARE OF MY PROBLEM FAST THEY ANSWER MY QUESTIONS ANY TIME I NEED HELP I CALL THEM THEY ALWAYS HELPFUL
United States of America
United States of America
FRONTDESK
Large Hotel
10
Reliable DormaKaba
Owner from 100 to 199 room Boutique in Destin (United States of America)
Verified
1 months ago
I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze.
United States of America
United States of America
Owner
Large Hotel
10
KABAILCO 790K
General Manager from 50-74 room in Manteca (United States of America)
Verified
1 months ago
*Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property.
United States of America
United States of America
General Manager
Medium Hotel
10
Thanks perfect
Owner from 100 to 199 room Boutique in Edmundston (Canada)
Verified
1 months ago
Was perfect thank you a lot!
Canada
Canada
Owner
Large Hotel
10
Great customer service from Germain Muhirwa
Assistant General Manager from 75-99 room Boutique in San Jose (United States of America)
Verified
1 months ago
Fast service from support whenever I call in for assistance. Call dropped and Germain called back right away to follow up.
United States of America
United States of America
Assistant General Manager
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Dormakaba’s locks and entrance systems work seamlessly with all major PMS vendors, making them an easy to implement – as well as an aesthetically beautiful – solution to making buildings and hotels smarter and more secure. The seamless integration with the Intelity platform, including the mobile check-in and mobile key aspects, make Dormakaba a top choice provider.
Showing all answers to: "What does this product or service do well?"
Dormakaba’s locks and entrance systems work seamlessly with all major PMS vendors, making them an easy to implement – as well as an aesthetically beautiful – solution to making buildings and hotels smarter and more secure. The seamless integration with the Intelity platform, including the mobile check-in and mobile key aspects, make Dormakaba a top choice provider.
Question:
What differentiates this product or service from the competition?
Answer:
Their innovation in creating modern, secure solutions for all types of buildings and hotels makes Dormakaba a leader in the industry. They have a global presence and an extensive product portfolio that integrates seamlessly with a property’s tech stack, including Intelity’s platform with mobile check-in, mobile key and ID verification.
Showing all answers to: "What differentiates this product or service from the competition?"
Their innovation in creating modern, secure solutions for all types of buildings and hotels makes Dormakaba a leader in the industry. They have a global presence and an extensive product portfolio that integrates seamlessly with a property’s tech stack, including Intelity’s platform with mobile check-in, mobile key and ID verification.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
They are committed to creating a better guest experience and provide contemporary, easy-to-implement access solutions that integrate with all major tech vendors. We enjoy working with the Dormkaba team to deploy secure mobile access solutions for hotels across the globe!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
They are committed to creating a better guest experience and provide contemporary, easy-to-implement access solutions that integrate with all major tech vendors. We enjoy working with the Dormkaba team to deploy secure mobile access solutions for hotels across the globe!
Recommended by
Amanda Tower
PR & Marketing
@
INTELITY
Amanda Tower
PR & Marketing
@
INTELITY
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More About dormakaba
Dormakaba is a global company that specializes in access control and security solutions. It was formed through the merger of Kaba and Dorma, two prominent companies in the field of door hardware and entrance systems. With its headquarters in Switzerland, Dormakaba operates worldwide, including in the Americas. The company offers a wide range of products, including door closers, safe locks, exit devices, access systems, cores, keyscan, and electronic access control solutions. Dormakaba's portfolio also includes brands like E-Plex, Simplex, Ilco, and Saflok, known for their innovative and reliable security systems. Dormakaba's products cater to various industries, including healthcare, lodging systems, interior glass systems, and security systems. They provide solutions for access management, utilizing technologies such as electronic locks, mobile access solutions, and mechanical push-button locks. In addition to traditional door hardware, Dormakaba specializes in revolving doors, swing door operators, turnstiles, and electric strikes, ensuring secure access and functionality. The company is committed to sustainability, focusing on environmentally friendly practices and solutions. With its presence in Zurich and Rümlang, Dormakaba is recognized as a leading provider of access control and security solutions, offering a comprehensive range of products and services for customers around the world.
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Support
Unverified
dormakaba has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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