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Dormakaba RT Plus
4.5 (22 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Dormakaba RT Plus
Unranked in Guest Room Management System
93% recommended by 39 hotels
More than 50% of dormakaba’s reviews come from United States.
What is dormakaba?
Founded in 1862 | Headquarters in Lancashire, UK | 8089 employees
dormakaba doesn’t have any screenshots available
Capabilities
dormakaba doesn’t have any benefits or use cases available
Features
Other
0/7 features
dormakaba Reviews Summary
Ease of Use
4.5/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Dormakaba RT Plus is the #18 most trending product in the Guest Room Management System category (out of 21) and the #2739 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredormakaba’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
dormakaba Pricing
Pricing Available By Request
dormakaba has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
I was placed on hold for over 35 min
Director of Engineering from 500+ room Branded Hotel in Santa Clara (United States)
Verified
15 months ago
Customer service. Once I'm able to talk to someone they are very polite and helpful. Very knowledgable of the product.
I became frustrated and hung up. I remember what a positive experiences I had with Ammar Kaddoura. So, I called him asking for his help. He was more than willing to help me. He turned what had been a very frustrating situa...
United States
United States
Director of Engineering
X-Large Hotel
10
Customer Service
General Manager from 50-74 room Bed & Breakfast & Inn in SantaClara (United States)
Verified
15 months ago
What I like the most is the professionalism and the knowledge of the product and services provided by the representative.
United States
United States
General Manager
Mid-Sized Hotel
10
Excellent service
GM from 100 to 199 room Bed & Breakfast & Inn in Salt Lake City (United States)
Verified
15 months ago
Said what they were going to do, got it done, on time actually early and with great customer service. We got our new locks installed and digital keys within 3 days
United States
United States
GM
Large Hotel
3
I gave a low rating because of the company's hours and not having a 24-hours assistance contact.
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Hastings (United States)
Verified
15 months ago
Germain Muhirwa was a great help today! He had to try multiple things but he did not give up until he fixed it. He was amazing and very patient with the process. Thank you, Germain!
United States
United States
Front Office Manager
Mid-Sized Hotel
9
Digital Key and Hotel Security Technology
Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Las Vegas (United States)
Verified
15 months ago
The digital key that sent to the guest's smartphone via Bluetooth, and the guest can then use the phone to unlock the door by holding it near the lock.
United States
United States
Chief Engineer
Large Hotel
10
LOCKS
FRONTDESK from 100 to 199 room Bed & Breakfast & Inn in Milpitas (United States)
Verified
15 months ago
THEY TOOK CARE OF MY PROBLEM FAST THEY ANSWER MY QUESTIONS ANY TIME I NEED HELP I CALL THEM THEY ALWAYS HELPFUL
United States
United States
FRONTDESK
Large Hotel
10
Reliable DormaKaba
Owner from 100 to 199 room Boutique in Destin (United States)
Verified
15 months ago
I operate a vacation rental with guests coming and going every couple of days or weeks. Logging into the DormaKaba system makes the task of changing the lock codes between guests a breeze.
United States
United States
Owner
Large Hotel
10
KABAILCO 790K
General Manager from 50-74 room in Manteca (United States)
Verified
15 months ago
*Less maintenance.*Easy to install.*Service plan. *Excellent lock.*Helpful support staff.*Helpful on-line support. I am proud to used this locks on my property.
United States
United States
General Manager
Mid-Sized Hotel
6
Property Management
Property Manager from 25-49 room in Berkeley (United States)
Verified
15 months ago
I like how services is willing to help when there are problems but need to resolve the issues I get disconnected.
United States
United States
Property Manager
Small Hotel
10
Set up new key marker
Engineer supervisor from 50-74 room Bed & Breakfast & Inn in Brooklyn (United States)
Verified
15 months ago
I like most is that he show and explain everything as he goes along, also show me what to do.
United States
United States
Engineer supervisor
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
dormakaba hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsMore About dormakaba
Dormakaba is a global company that specializes in access control and security solutions. It was formed through the merger of Kaba and Dorma, two prominent companies in the field of door hardware and entrance systems. With its headquarters in Switzerland, Dormakaba operates worldwide, including in the Americas.
The company offers a wide range of products, including door closers, safe locks, exit devices, access systems, cores, keyscan, and electronic access control solutions. Dormakaba's portfolio also includes brands like E-Plex, Simplex, Ilco, and Saflok, known for their innovative and reliable security systems.
Dormakaba's products cater to various industries, including healthcare, lodging systems, interior glass systems, and security systems. They provide solutions for access management, utilizing technologies such as electronic locks, mobile access solutions, and mechanical push-button locks.
In addition to traditional door hardware, Dormakaba specializes in revolving doors, swing door operators, turnstiles, and electric strikes, ensuring secure access and functionality. The company is committed to sustainability, focusing on environmentally friendly practices and solutions.
With its presence in Zurich and Rümlang, Dormakaba is recognized as a leading provider of access control and security solutions, offering a comprehensive range of products and services for customers around the world.
dormakaba Integrations
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Support
Unverified
dormakaba has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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