The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 167 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Internet Marketing Expert Group shines .
Sojern shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 167 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 167 |
After analyzing 167 verified reviews, Internet Marketing Expert Group users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
Internet Marketing Expert Group
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Customer Service
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Ad Customization and Design
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Reconciliation Process
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Internet Marketing Expert Group
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| Small (10-24 rooms) ▾ | — | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
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Internet Marketing Expert Group
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| Boutique ▾ | — | #4 62 reviews |
| Luxury ▾ | — | #4 74 reviews |
| Branded / Chain ▾ | — | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
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Internet Marketing Expert Group
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| North America ▾ | — | #1 62 reviews |
| Europe ▾ | — | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing between Internet Marketing Expert Group and Sojern Traveler Advertising hinges on your hotel’s specific marketing needs and strategic goals. Both aim to boost your digital visibility, but they take vastly different approaches—one offers broad, all-encompassing online marketing services, while the other specializes in targeted travel marketing through AI-driven campaigns. Your decision should align with whether you seek a full-service agency or a specialized platform for demand generation.
Internet Marketing Expert Group provides comprehensive online marketing management, covering SEO, social media, email, and more. Sojern, on the other hand, is a focused travel advertising platform that drives direct bookings via multichannel targeting. Which aligns better with your hotel’s current marketing maturity and future plans?
Internet Marketing Expert Group is a full-service online marketing agency that offers consultation and management across all digital channels—from SEO to print. Sojern is a specialized platform built for travel brands, focusing on AI-powered traveler targeting and direct booking campaigns.
While Internet Marketing Expert Group might be suited for hotels seeking a broad, strategic overhaul of their online presence, Sojern is designed for hotels looking for precise, data-driven advertising that directly impacts revenue. The choice depends on whether you want a generalist managing your entire marketing or a focused platform to increase direct demand.
The key difference is the scope: Internet Marketing Expert Group is more about overall online visibility, whereas Sojern emphasizes performance marketing in travel-specific channels. Do you want an all-in-one marketing partner or a dedicated demand-generation tool?
If your hotel needs a comprehensive digital marketing partner that manages everything from SEO to social media, Internet Marketing Expert Group might be your best fit. They offer extensive consultation and management across all online marketing areas, making them suitable for hotels that want an external team to handle their entire digital footprint.
Conversely, if your hotel’s goal is to increase direct bookings through targeted advertising based on traveler intent, Sojern is the clear choice. Its AI-driven multichannel campaigns focus on engaging potential guests at critical moments, helping you reduce reliance on OTAs and improve ROI.
For hotels that prefer strategic, holistic marketing management, Internet Marketing Expert Group is the better pick. If you need a specialized platform with proven success in travel advertising and direct demand, go with Sojern.
Customer reviews give Internet Marketing Expert Group a 0/5 ease of use score, citing complex interfaces and a lack of recent activity or support. Its onboarding experience is also rated poorly, indicating that your team might face a steep learning curve and inconsistent support.
In contrast, Sojern scores a high 4.83/5 for ease of use, with recent reviews praising its straightforward onboarding process and intuitive platform. Clients highlight how simple it is to launch campaigns and access results, even with limited digital marketing expertise.
Edge: Sojern.
Sojern offers eight key features not available in Internet Marketing Expert Group, including Meta search marketing, metasearch connectivity, social media advertising, data analysis/reporting, PPC, and email marketing. These features allow targeted, multichannel campaigns customized for travel audiences.
Internet Marketing Expert Group offers a broad range of services like SEO, social media, and print marketing but lacks specific tools for travel-focused advertising or detailed reporting. For dedicated travel marketing features, Sojern's suite provides a clear advantage.
Edge: Sojern.
Support ratings show Sojern with a 4.8/5 score, with reviews emphasizing its quick, proactive, and knowledgeable customer service. Clients find their support team responsive and helpful, especially during campaign setup and troubleshooting.
Meanwhile, Internet Marketing Expert Group scores a 0/5, with reviews indicating poor support and onboarding, often leaving clients without guidance. For hotel teams that value reliable, ongoing support, Sojern is the preferable choice.
Edge: Sojern.
Sojern boasts 33 verified integrations, including Profitroom, Mirai, HotelTime, and others, enabling smoother data flow and campaign management. Internet Marketing Expert Group lists no verified integration partners, making it less adaptable within hotel tech ecosystems.
With more integrations, Sojern offers easier alignment with your existing systems, saving time and reducing manual effort. If seamless connectivity is critical, Sojern holds the edge.
Edge: Sojern.
Since Internet Marketing Expert Group has no recent reviews or ratings, we rely on Sojern's substantial recent feedback. Sojern’s reviews highlight high satisfaction, with a 9.56/10 NPS score and a 95% likelihood to recommend, especially among independent and branded hotels.
Hotels in various segments, including luxury, boutique, and resort properties, rate Sojern highly, praising its ability to generate bookings and simplify digital marketing. The recent reviews make Sojern the more trusted option among hoteliers.
Edge: Sojern.
Internet Marketing Expert Group does not publicly list pricing, likely due to customized service offerings. Sojern charges a base price of $1,100 per month, with no free trial or tiered pricing details available.
Given the lack of transparent pricing for Internet Marketing Expert Group, budget-conscious hotels should lean toward Sojern’s fixed monthly fee, which allows for clearer budgeting. For comprehensive management, expect costs to vary based on scope, but Sojern’s platform is straightforward in pricing.
Not ideal if your hotel prefers performance-based travel marketing or targeted campaigns focusing on direct bookings.
Not ideal if you seek a marketing partner that offers comprehensive, non-travel-specific services.
The core difference lies in scope: Internet Marketing Expert Group offers broad, full-service digital marketing management, while Sojern specializes in targeted traveler advertising with AI-driven campaigns. Your choice depends on whether your hotel needs strategic, all-encompassing online presence or a performance-focused travel marketing platform.
Choose Internet Marketing Expert Group if you want a partner to handle your entire digital footprint and develop long-term strategies. If your priority is rapid, measurable growth in direct bookings via multichannel, traveler-centric advertising, Sojern is the clear winner.
For hotels seeking a proven, recent, highly-rated platform with extensive integrations and dedicated travel marketing features, Sojern is the better choice. Conversely, if your hotel requires a broad, customizable marketing consultancy, consider Internet Marketing Expert Group, but be aware of its poor recent reviews and support score.
In summary: For most hotels aiming to improve direct bookings and ROI with a trusted, well-reviewed platform, Sojern stands out as the superior option.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Internet Marketing Expert Group
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Internet Marketing Expert Group and Sojern Traveler Advertising share 0 features. Here are the key differences — features one has that the other lacks.
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| Data Analysis & Reporting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
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| Metasearch connectivity | ||
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What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Internet Marketing Expert Group and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. Internet Marketing Expert Group offers 0 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sojern Traveler Advertising leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Internet Marketing Expert Group: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Internet Marketing Expert Group has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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