The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 250 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookassist shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Internet Marketing Expert Group shines .
Side-by-side ratings based on 250 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 250 | 0 |
After analyzing 250 verified reviews, Bookassist users most value its client support and proactivity, user-friendly booking engine, increase in direct bookings, while Internet Marketing Expert Group users highlight . Click any theme to see what reviewers say.
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Client Support and Proactivity
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User-Friendly Booking Engine
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Increase in Direct Bookings
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Effective Digital Marketing
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Backend Usability Issues
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Customization Limitations
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Internet Marketing Expert Group
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| Small (10-24 rooms) ▾ | #1 71 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 129 reviews | — |
| Large (75-199 rooms) ▾ | #2 28 reviews | — |
| X-Large (200+ rooms) ▾ | #5 6 reviews | — |
By Property Type
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Internet Marketing Expert Group
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| Boutique ▾ | #1 110 reviews | — |
| Luxury ▾ | #3 82 reviews | — |
| Branded / Chain ▾ | #4 47 reviews | — |
| Extended Stay ▾ | #1 31 reviews | — |
By Region
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Internet Marketing Expert Group
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| North America ▾ | #9 9 reviews | — |
| Europe ▾ | #1 224 reviews | — |
| Asia Pacific | #7 3 reviews | — |
| Middle East | #6 1 reviews | — |
Choosing between Bookassist’s Digital Marketing and Web Design and Internet Marketing Expert Group hinges on your hotel’s specific needs. While both aim to improve your online presence, their approaches, features, and market presence differ significantly. Bookassist offers an integrated, hotel-focused platform with proven results, whereas Internet Marketing Expert Group provides broad, consultancy-driven online marketing services. Which aligns better with your hotel’s growth strategy?
Both products serve the core purpose of boosting your hotel's online visibility, but they do so differently. Bookassist specializes in a unified platform combining digital marketing, web design, and booking technology tailored for the hospitality industry. In contrast, Internet Marketing Expert Group acts as a generic agency offering broad marketing consultancy across SEO, PPC, and other channels without a dedicated hotel focus. Do you prefer a hotel-centric, all-in-one system or a flexible consultancy for various online tactics?
Bookassist’s strength lies in its deep integration of services—booking engines, metasearch, social media, and content management—designed specifically for hotels. Internet Marketing Expert Group’s strength is in offering tailored strategies across all digital channels, but without a dedicated hotel-specific toolset. If your hotel requires a specialized, seamlessly integrated platform, Bookassist is more suitable. If you need broad, customized marketing advice and management, consider Internet Marketing Expert Group.
If your hotel values a proven, easy-to-implement platform with extensive integrations, go with Bookassist. It is ideal for properties seeking higher direct bookings, especially through its intuitive booking engine, detailed reporting, and multi-platform support. Its existing hotel clientele across Europe and North America, combined with 174 recent reviews, underpins its reliability.
If your hotel needs comprehensive online marketing consultation across SEO, PPC, email, and social media, and prefers a flexible agency rather than a platform, Internet Marketing Expert Group might appeal. However, its lack of recent reviews and zero verified integrations make it less transparent. Given the data, Bookassist’s reputation and recent review volume favor it for hotels seeking a dependable, industry-specific solution.
Bookassist scores 4.71 out of 5 for ease of use, with a straightforward, hotel-oriented interface praised by users. Its onboarding process is rated 4.78/5, and clients highlight how intuitive the booking engine and digital marketing tools are to manage, even for staff without technical backgrounds.
Internet Marketing Expert Group has no publicly available ratings for ease of use, onboarding, support, or interface. Its broad service offering implies a more complex, less streamlined experience for hotel staff, who may need external expertise to interpret strategy recommendations. Edge: Bookassist.
Bookassist offers 17 exclusive features, including PPC, Data Analysis & Reporting, Conversion Rate Optimization, SEO Content Strategy, Email Marketing, Influencer Marketing, Social Media Advertising & Management, Graphic Design, Custom CMS, Meta Search Marketing, and Web Design. These are designed specifically for hotels, creating an integrated marketing ecosystem.
Internet Marketing Expert Group provides no listed features but covers broad online marketing services like SEO, PPC, email, and print marketing. It relies heavily on external execution rather than built-in tools or hotel-specific features. Edge: Bookassist.
Bookassist’s support scores 4.9/5, with reviews emphasizing quick responses, personalized service, and proactive account management. Clients mention regular updates and local support, making it easier to adapt and optimize campaigns.
Internet Marketing Expert Group offers no publicly available support ratings or recent reviews, making it difficult to assess quality. Its model suggests reliance on external agency management, which might lead to inconsistent support. Edge: Bookassist.
Bookassist boasts 74 verified integrations, including popular partners like AdsHotel, LiveRate, Right Revenue, and channel management systems. These integrations enable seamless data flow and marketing execution tailored for hotels.
Internet Marketing Expert Group has zero verified integrations, functioning primarily as a consultancy. This limits automation and direct control for your hotel’s marketing tech stack. Edge: Bookassist.
Bookassist has a high overall rating of 4.91/5 based on 174 reviews, with recent feedback praising its ease of use, support, and impact on direct bookings. Hotels across various segments, notably independent and city-center hotels, rate it highly, with a 96% likelihood to recommend.
Internet Marketing Expert Group lacks recent reviews or ratings, making it impossible to gauge hotel satisfaction or performance. Given the available data, Bookassist’s higher ratings clearly favor it.
Bookassist’s pricing details are not publicly disclosed but involve a fixed monthly fee without hidden charges, providing transparent value. Its cost-effectiveness is highlighted by users who see a high return on investment through increased direct bookings.
Internet Marketing Expert Group also does not publish pricing, but its service-based model suggests variable costs depending on scope. Without transparent pricing data, comparing ROI is challenging, but the proven results from Bookassist support its value.
Not ideal if:
Not ideal if:
Bookassist stands out as a trusted, hotel-focused platform with proven results, extensive integrations, and highly rated support. Its suite of features directly addresses hotel needs for increasing direct bookings while providing detailed analytics and a simple user experience.
Internet Marketing Expert Group offers broad, consultancy-based marketing services but lacks recent reviews, integrations, and hotel-specific features. It might suit properties with existing infrastructure seeking external marketing management but falls short in transparency and tech integration.
If your hotel values a comprehensive, integrated platform designed explicitly for hospitality, Bookassist is the clear choice. Its reputation, recent review volume, and hotel-centric features make it more reliable for driving measurable results.
For hotels seeking flexible, outsourced marketing strategies without a dedicated platform, consider Internet Marketing Expert Group—but be aware of the limited publicly available performance data and integrations.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Bookassist Digital Marketing and Web Design and Internet Marketing Expert Group share 0 features. Here are the key differences — features one has that the other lacks.
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| 3rd party ad buys | ||
| Conversion Rate Optimization | ||
| Copywriting | ||
| Data Analysis & Reporting | ||
| PPC | ||
| Tag Management & Tracking Configuration |
Showing top differences. 5 more features differ between these products.
What hoteliers love
The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick resp... The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick responses, professional advice, and proactive approach in optimizing hotel performance.
The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive na... The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive navigation, clear call-to-action buttons, and visually appealing interface contribute to higher conversion rates.
Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and... Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and effective integration with hotel websites make it easier for guests to book directly, thereby boosting revenue.
Where hoteliers push back
Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitiv... Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitive management of add-ons and simpler navigation.
Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-t... Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-time adjustments without dependence on support staff.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bookassist Digital Marketing and Web Design and Internet Marketing Expert Group share many core Digital Marketing Agencies features, but each has unique capabilities. Bookassist Digital Marketing and Web Design offers 74 verified integration partners, while Internet Marketing Expert Group offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Bookassist Digital Marketing and Web Design leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bookassist Digital Marketing and Web Design: No. Internet Marketing Expert Group: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookassist has an HT Score of 88 and Internet Marketing Expert Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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