iPro Software vs. RMS:
Which Is Right for You?

The Decision

Choosing between iPro Software and RMS hinges on your hotel’s specific needs and operational scale. iPro Software positions itself as a comprehensive booking management system designed mainly for tour operators and travel companies, while RMS offers a broad, feature-rich platform aimed at hotels seeking automation and real-time insights. Given the current market focus, RMS’s larger user base and recent reviews make it the more reliable choice for hoteliers.

Both products aim to streamline operations and improve guest experience, but they do so with different emphases. iPro Software appears more niche-oriented, whereas RMS covers a wider range of hotel management needs. Is your hotel looking for an all-in-one system that supports rapid growth and scalability? Or do you need a specialized tool tailored for specific travel operations? The answer will guide your decision.

Is iPro Software or RMS Better for Hotels?

iPro Software targets tour operators and travel agencies, offering features for managing bookings, customer relationships, and financial transactions in a unified platform. RMS, on the other hand, supports hotels with a vast suite of features including reservations, housekeeping, channel management, and guest engagement tools. RMS’s recent reviews and higher ratings suggest it’s more suited for property management, especially if your hotel plans to expand or needs more integrated features.

If your hotel is a small to mid-sized property seeking a straightforward, easy-to-implement PMS, RMS’s extensive feature set and global presence give it a clear edge. Conversely, iPro’s focus on travel and tour operators makes it less relevant unless your hotel operates similarly to a travel agency. Are you prioritizing a broad, scalable solution or a niche product tailored for specific operational models?

Is RMS or iPro Software Easier to Use?

RMS’s user interface is rated at 4.28/5, with recent reviews emphasizing its intuitive booking chart and straightforward operation. RMS also reports a 4.48/5 support rating, with many users praising its proactive customer service and helpful support staff. In contrast, iPro Software’s ratings are not available, and reviews show no recent feedback, making it difficult to assess ease of use confidently.

Based on available data and recent reviews, RMS offers a more user-friendly experience for your team, especially with its mobile-friendly interface and clear navigation. RMS’s onboarding process is rated at 4.12/5, indicating a manageable setup that most staff can quickly adapt to. Edge: RMS.

Which Has Better Features: iPro Software or RMS?

RMS boasts 74 features, including a booking engine, channel manager, revenue management, guest profiles, integrated POS, and online support, among others. It also provides modules for group bookings, automated night audits, multi-currency, and guest communication, vastly surpassing iPro’s limited offering of no verified features.

iPro Software’s feature set appears to be nonexistent or unverified, suggesting it may lack the breadth necessary for full property management. RMS’s extensive tools are tailored for hotels needing scalability and automation. If comprehensive feature depth is your priority, RMS clearly leads. Edge: RMS.

Which Has Better Customer Support: iPro Software or RMS?

While iPro Software has no recent reviews or support ratings available, RMS’s 4.48/5 support score is supported by detailed reviews praising its quick responses and knowledgeable team. Customers appreciate RMS’s proactive assistance, with quotes like “The support team is always helpful and quick to respond,” reflecting a high level of customer satisfaction.

The lack of recent feedback on iPro Software means RMS’s support quality is the safer bet. Effective customer service is crucial for onboarding and ongoing operations, and RMS’s well-rated support team makes it the more dependable choice. Edge: RMS.

Which Has More Integrations: iPro Software or RMS?

RMS offers 112 verified integrations, including prominent partners like Criton, Sage, STR, and Unifocus, covering revenue management, channel management, POS, and more. iPro Software does not list any verified third-party integrations, indicating a significant gap.

If integration with other systems is vital for your hotel’s operations, RMS’s extensive and diverse partner network provides a competitive advantage. You can connect your PMS with accounting, marketing, and distribution tools effortlessly. Edge: RMS.

Which Do Hoteliers Rate Higher: iPro Software or RMS?

RMS has a high overall rating of 4.56/5 based on 293 reviews, with recent feedback highlighting ease of use, support, and feature depth. The platform’s reviews span diverse hotel segments, including boutique, motels, resorts, and extended stays, with an average rating of 4.53/5 for independent hotels.

iPro Software’s ratings are nonexistent or outdated, making it impossible to compare hoteliers’ current opinions. RMS’s strong and recent review scores make it the more trusted choice among hoteliers. Edge: RMS.

How Much Do iPro Software and RMS Cost?

iPro Software currently does not list any pricing information, suggesting it may not have transparent or publicly available costs. RMS charges a base fee of $800.00, with no mention of monthly fees or implementation costs.

For hotels seeking predictable budgeting, RMS’s clear pricing model offers transparency. The absence of iPro’s pricing details makes RMS the easier choice to evaluate financially. Edge: RMS.

What Type of Hotel Should Use iPro Software?

• Hotels that primarily operate as tour operators or travel agencies, focusing on booking management and customer relationships.
• Businesses that need a simple, all-in-one booking and invoicing platform to replace fragmented systems.
• Teams that prefer a specialized solution for managing complex travel arrangements.
• Hotels seeking a lightweight, straightforward system without extensive integrations.

Not ideal if:

• You require a broad property management platform with extensive operational modules.
• Your hotel needs integrations or advanced revenue management tools.
• You want a system with a proven track record in global hotel markets.

Given the limited recent review data, iPro is best suited for niche operators rather than full-scale hotels.

What Type of Hotel Should Use RMS?

• Hotels of all sizes, from small boutique to large resorts, that want an extensive, scalable PMS.
• Properties needing integrated channel management, online booking, and guest engagement tools.
• Teams that value real-time reporting, automated tasks, and multi-lingual/multi-currency support.
• Hotels aiming to grow rapidly, with tools to standardize operations across multiple properties.

Not ideal if:

• Your hotel is very small or operates on a very tight budget, as the $800 base fee might be high.
• You prefer a system with fewer features focused on specific operational segments.
• Your property doesn’t require extensive online booking or channel management.

RMS’s broad feature set and recent positive reviews make it suitable for most hotel types seeking comprehensive management.

The Bottom Line for Hotels

RMS stands out as the more complete, well-rated platform for hoteliers, especially those prioritizing scalability, integrations, and support. Its extensive feature set and recent reviews position it as a reliable partner for property management.

If your hotel needs an affordable, niche booking system tailored to travel operators, iPro could be a fit. However, with limited recent reviews and no verified features, it’s less proven in the hotel space.

Ultimately, RMS’s larger user base, recent positive feedback, and transparent pricing make it the more dependable choice for most hotels today. Choose RMS if you want a robust, scalable, and well-supported system that can grow with your property.