The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 322 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Jaras shines .
RMS shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Payment processing and Guest CRM.
After analyzing 322 verified reviews, Jaras users most value its , while RMS users highlight technical support and learning resources, scalability and feature depth, trust accounting support. Click any theme to see what reviewers say.
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Technical Support and Learning Resources
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Scalability and Feature Depth
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Trust Accounting Support
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Online Channel Management
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Booking Engine and Mobile Interface
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Report Writer Flexibility
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POS System Integration
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #7 147 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #8 102 reviews |
| Large (75-199 rooms) ▾ | — | #8 14 reviews |
| X-Large (200+ rooms) ▾ | — | #7 8 reviews |
By Property Type
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| Boutique ▾ | — | #11 100 reviews |
| Luxury ▾ | — | #13 57 reviews |
| Branded / Chain ▾ | — | #9 50 reviews |
| Extended Stay ▾ | — | #3 65 reviews |
By Region
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| North America ▾ | — | #11 63 reviews |
| Europe ▾ | — | #23 20 reviews |
| Asia Pacific ▾ | — | #12 10 reviews |
| Middle East ▾ | — | #8 7 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel’s efficiency, revenue, and guest satisfaction. Both Jaras and RMS aim to streamline operations, but their approaches and capabilities differ substantially. While RMS offers a comprehensive, feature-rich platform with a robust track record, Jaras is a newer, cloud-native solution focused on automation and modern hospitality needs.
Your choice hinges on your hotel’s size, complexity, and growth plans. Do you prioritize extensive features and proven scalability, or are you looking for a fresh, integrated platform with a modern interface? Let’s explore which is better suited for your hotel.
Jaras and RMS both aim to centralize hotel operations, but they diverge sharply in maturity, scope, and user feedback. RMS, with over 293 reviews and more recent feedback from the last six months, stands out as the more trusted choice, especially for hotels seeking a feature-heavy, scalable system. Its 4.56/5 rating and 86% likelihood to recommend showcase its broad acceptance.
In contrast, Jaras has no reviews to date, signaling a very new market presence. Its score is 0, making RMS the safer choice if you value a proven track record. RMS supports complex operations like trust accounting, multi-channel distribution, and extensive reporting—areas where Jaras is not yet competitive. Are you willing to adopt a newer platform, or do you prefer a system with established reliability?
If your hotel needs a full-featured platform that scales easily, RMS is the better fit. It’s ideal for properties of all sizes, especially those requiring detailed reporting, trust accounting, and multi-channel booking management. RMS’s extensive integrations—over 112 verified partners—make it suitable for hotels aiming for expansive distribution.
If your hotel is smaller or focused on a simplified, cloud-native experience, Jaras might appeal, but its lack of reviews and features makes it a less tested option. RMS’s deep feature set and recent positive reviews make it the more reliable choice for hotels wanting proven performance and support.
RMS scores 4.28/5 for ease of use, with recent reviews praising its user-friendly interface and efficient onboarding. Customers highlight how intuitive RMS is, with some calling it “the easiest onboarding process I’ve had” and appreciating features like its mobile app and real-time reporting.
Jaras, however, has no user ratings or reviews available to assess its usability. Its description suggests a focus on automation and modern design, but without user feedback, RMS’s current ease of use remains the stronger point. Edge: RMS.
RMS offers 58 unique features, including integrated CRS, payment processing, booking engine, guest CRM, automated night audit, multi-lingual support, POS, and more. These features address every core hotel operation, making RMS a comprehensive management tool.
Jaras, with no exclusive features listed, lacks the depth RMS provides. Its core focus appears to be reservation and unit management, but it does not yet offer the extensive suite of tools RMS does. With RMS’s richer feature set, it’s the clear edge in capabilities.
RMS’s customer support scores 4.48/5, with recent reviews praising proactive, knowledgeable assistance. Users appreciate quick responses and helpful staff, particularly highlighting support’s role in onboarding and resolving issues efficiently.
Jaras has no reviews or ratings available, so RMS’s support reputation currently outperforms any unknowns. For ongoing support and troubleshooting, RMS’s positive feedback makes it the safer bet.
RMS integrates with 112 verified partners, offering a wide array of options including Criton, Sage, STR, and more. This extensive connectivity simplifies distribution, POS, and other operational needs.
Jaras, with zero verified partners, offers no integrations at this stage. For hotels relying on third-party tools and channels, RMS’s integrations significantly enhance operational flexibility. Edge: RMS.
Since RMS has 293 recent reviews, it provides a more reliable picture of user satisfaction. Its 4.56/5 rating and 86% likelihood to recommend reflect strong, consistent approval across diverse hotel segments, from boutique to resorts.
Jaras, with no reviews, cannot be rated by users. The absence of feedback makes RMS the preferred option for hoteliers seeking proven satisfaction. RMS clearly has the higher hotel rating.
Jaras’s pricing is listed at a flat $1,000 monthly fee, with no free trial or tiered options indicated. RMS charges $800 per month, also without a trial, but at a lower base price, offering better value for the features and support it provides.
Considering RMS’s broader feature set, support, and proven scalability, its cost is justified. If budget is a concern, RMS’s competitive pricing coupled with its extensive capabilities make it a strong investment.
Not ideal if:
Not ideal if:
RMS offers a comprehensive, proven platform trusted by thousands of hotels worldwide. Its extensive feature set, integrations, and recent positive reviews make it suitable for hotels seeking to scale operations and enhance guest experiences.
Jaras, as a new entrant with no reviews, appears to target modern, automated hospitality providers but lacks the proven track record RMS offers. For hotels prioritizing reliability, support, and extensive capabilities, RMS is the clear choice.
If your hotel needs a feature-rich, scalable PMS, RMS is the safer, more supported option. However, if you’re a smaller property seeking simplified, modern management, Jaras might be worth monitoring as it develops.
According to HTR's product database, Jaras and RMS share 16 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| EPoS | ||
| Group functionality | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 46 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
No published case study for this goal yet.
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
What hoteliers love
RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learnin... RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learning resources and video tutorials to aid in system navigation and maximize the utility of available features.
RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalabili... RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalability and the rich feature set, including reservation management, reporting, and housekeeping, available out of the box. Such comprehensiveness allows properties to streamline varied operations effectively.
Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates... Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates enhance its capability to manage property trust accounting efficiently, with many noting that this feature significantly reduces operational complexity, thus allowing property managers to focus on other critical tasks.
Where hoteliers push back
The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the bookin... The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the booking process easier and potentially cost-free for returning guests, which could encourage loyalty and repeat business.
While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional... While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional columns to allow faster and more flexible report generation, aiding daily decision-making without needing to reconstruct reports from scratch.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Jaras and RMS share many core Property Management Systems features, but each has unique capabilities. Jaras offers 0 verified integration partners, while RMS offers 112. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RMS leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Jaras: No. RMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Jaras has an HT Score of 0 and RMS has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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