The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Jazhotel shines .
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, Jazhotel users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
| Jazhotel |
|
|---|---|
| Pros | |
|
+
Ease of use and intuitive system
▾
|
|
|
+
Reservation management
▾
|
|
|
+
Customer service
▾
|
|
|
+
Continuous improvement and innovation
▾
|
|
| Cons | |
|
−
Integration capabilities
▾
|
|
|
−
Interface and design improvements
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Jazhotel |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
| Segment | Jazhotel |
|
|---|---|---|
| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
| Segment | Jazhotel |
|
|---|---|---|
| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing the right property management system (PMS) can determine how efficiently your hotel operates, impacts guest satisfaction, and influences your bottom line. Both Jazhotel and Redforts aim to streamline hotel management, but they diverge significantly in their capabilities, user feedback, and market presence. Jazhotel’s lack of recent reviews and low ratings contrast sharply with Redforts’ active user base and high scores, making the decision clearer. Are you prepared to prioritize recent user experiences or legacy software?
Jazhotel’s review footprint is nonexistent, with zero ratings or recent feedback, indicating it may not be actively supported or used by hotels today. In contrast, Redforts boasts 40 reviews in the last six months, with a 9.5/5 NPS score and 95% likelihood to recommend, reflecting current, positive user experiences. While Jazhotel's lack of recent data casts doubt on its viability, Redforts’s recent reviews highlight ease of use and strong customer support.
Jazhotel appears to be an absent or inactive product, whereas Redforts is clearly a maintained, evolving platform. If your hotel needs a proven, current system with ongoing support, Redforts is the evident choice. Does your hotel prioritize ongoing support and proven performance over unverified legacy solutions?
If your hotel needs a complete, modern PMS with a track record of recent reviews, go with Redforts. Its 46 features, including a channel manager, booking engine, guest CRM, and revenue management, offer a comprehensive toolkit that aligns with the demands of most mid-sized to larger properties. For smaller hotels or properties seeking a straightforward solution without the need for extensive features, Redforts’s modular approach also suits those looking for flexibility.
Jazhotel, lacking any recent reviews or features, might only appeal if your hotel relies on legacy systems or has specific contractual dependencies. If you want a reliable, well-reviewed platform that supports multiple modules and automation, Redforts is the clear choice. Is your hotel looking for a system with proven, current user satisfaction?
Redforts scores 4.68/5 for ease of use, with many reviews praising its intuitive design and straightforward setup. Users highlight quick onboarding, with some mentioning that staff adoption is swift and training is minimal. Conversely, Jazhotel’s UI and onboarding experiences are undocumented, and its lack of recent reviews suggests it might not be actively maintained or user-friendly today.
Edge: Redforts.
Redforts offers 46 features, including a channel manager, booking engine, guest CRM, digital registration, online check-in, automated reminders, payment processing, revenue and rate management, and integrations with POS and electronic locks. Jazhotel, however, offers no features, indicating it likely lacks modern capabilities or is no longer supported.
Redforts’s feature set supports comprehensive operational needs, especially for hotels seeking automation and integration. Jazhotel’s absence of features makes it unsuitable for modern hotel management. Which platform aligns better with your property’s operational complexity?
Redforts’s support ratings are strong—4.53/5—with reviews emphasizing quick, attentive, and effective support responses. Customers appreciate the ongoing innovation, consistent improvements, and personalized service. Jazhotel has no recent reviews or support ratings, which raises concerns about availability and responsiveness.
Edge: Redforts.
Redforts features 2 verified partners, including a channel manager and integration with Mr Winston. Jazhotel reports zero verified integrations, limiting its ability to connect with booking engines, payment systems, or channel managers. This restricts operational flexibility and automation potential.
Edge: Redforts.
With no recent reviews or ratings, Jazhotel cannot be rated by users. Redforts, however, has a 9.5/5 NPS score based on recent feedback, with a 95% likelihood to recommend among diverse property types like boutique hotels, hostels, and B&Bs. Smaller properties and those valuing ease of use rate Redforts particularly highly.
Edge: Redforts.
Jazhotel’s pricing details are unavailable, and it does not offer a free trial or clear subscription model. Redforts charges a base price of $500 per month with no implementation fee, making costs transparent and straightforward. This allows hotels to evaluate their ROI more confidently.
Edge: Redforts.
Jazhotel may suit very small or budget-conscious hotels that seek basic management tools without modern automation. But with no recent activity, it’s not recommended for hotels looking to grow or modernize.
Redforts suits properties looking for a reliable, feature-rich solution that supports operational growth, automation, and guest engagement.
The core difference is that Redforts is a modern, actively supported PMS with high ratings and recent reviews, while Jazhotel appears inactive or unsupported. If your hotel needs proven, current technology with a broad feature set, Redforts is the clear winner.
Choose Redforts if you value ease of use, strong customer support, and extensive integrations that streamline daily operations. Its recent reviews and high NPS confirm its relevance and reliability for contemporary hotel management.
Opt for Jazhotel only if your hotel relies on legacy systems or has unique, contractual reasons to do so. Given the absence of recent data and features, Jazhotel cannot meet the needs of most hotels today. For a future-proof solution, Redforts is the recommended choice.
According to HTR's product database, Jazhotel and Redforts share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Jazhotel |
|
|---|---|---|
| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Jazhotel and Redforts share many core Property Management Systems features, but each has unique capabilities. Jazhotel offers 0 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Jazhotel: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Jazhotel has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor