The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
jaspay shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, jaspay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
| jaspay |
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Customer Experience Enhancements
▾
|
|
|
+
Payment Processing Speed
▾
|
|
|
+
Customer Support
▾
|
|
| Cons | |
|
−
Integration Capabilities
▾
|
|
|
−
Third-Party Integrations
▾
|
|
|
−
Approval Process
▾
|
|
How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | jaspay |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | jaspay |
|
|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | jaspay |
|
|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing the right payments processing software for your hotel is crucial for seamless transactions, operational efficiency, and guest satisfaction. Both Juspay and Zil Money aim to address these needs but diverge significantly in their approach and maturity. Juspay is an obscure platform with no recent reviews, no features, and no customer support ratings—raising questions about its suitability. Zil Money, meanwhile, boasts 54 reviews, a high overall rating, and recent positive feedback, making it a more trustworthy choice. Are you ready to prioritize proven performance over uncertainty?
Juspay and Zil Money both aim to streamline hotel payment processes but differ vastly in their current market presence and review backing. Juspay, with zero reviews and no recent activity, offers no clear evidence of reliability, functionality, or customer satisfaction. Zil Money, on the other hand, has accumulated 54 reviews, a recent NPS score of 8.57, and an 87% likelihood to recommend, underscoring its proven track record. Given the lack of recent reviews for Juspay, can you confidently trust it to meet your hotel’s needs?
While Juspay is mentioned as a payments solution, details remain scarce, with no features, integrations, or user feedback available. Zil Money’s platform is well-established with a comprehensive suite of 15 features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, and Contactless Payments, all confirmed by recent reviews. For your hotel, this means a more dependable, feature-rich solution with a solid reputation. Which platform will you rely on for critical guest transactions?
If your hotel needs a transparent, proven payments solution with detailed features, go with Zil Money. Its broad feature set and recent user reviews confirm it can handle diverse payment scenarios, including contactless and multi-currency transactions. If your team prioritizes ease of use, customer support, and robust integrations, Zil Money’s 4.5/5 ratings across support and UI make it the better choice.
However, if your hotel is exploring options and prefers a platform with no upfront costs or commitments, Juspay could be considered—though this comes with significant risk due to the absence of reviews, features, or recent activity. Given the clear data, Zil Money’s stability and extensive user feedback make it the safer, more predictable option for your hotel’s payments processing needs.
Ease of use is a critical factor for hotel teams aiming to onboard new software quickly and achieve staff adoption. Juspay’s UI/UX rating is nonexistent, and with no reviews or onboarding data available, it’s impossible to assess how intuitive or user-friendly the platform truly is. This uncertainty can lead to delays and frustration during implementation.
Conversely, Zil Money boasts a high 4.5/5 UI/UX rating and a 4.16/5 onboarding score, with many reviews praising its intuitive interface and ease of setup. Users describe it as “simple to use” and appreciate how quickly they could integrate it into their operations. Edge: Zil Money.
Juspay offers no features, while Zil Money provides 15, including Pay by Link, Recurring Payments, Multi-Currency Settlements, Contactless Payments, and Payment Splitting. These features enable your hotel to process diverse payment types, support international guests, and offer flexible transaction options, all confirmed by recent user reviews.
The absence of features in Juspay, combined with no review data, makes it impossible to evaluate its capabilities. Zil Money’s feature-rich platform is a clear advantage for hotels seeking comprehensive payment management, especially with the ability to accept Apple Pay, Google Pay, Visa, American Express, and PayPal. Which solution aligns better with your hotel’s operational needs? Edge: Zil Money.
Juspay’s support ratings are nonexistent, and with no recent reviews, assessing its responsiveness or quality is impossible. This uncertainty could cause issues during critical moments, with no clear avenue for assistance.
Zil Money, by contrast, has a solid 4.5/5 customer support rating from recent reviews. Users describe its support team as “responsive” and “helpful,” although some mention room for improvement in response times. With support ratings this high, Zil Money is more likely to resolve issues swiftly, ensuring your hotel’s payment processes stay uninterrupted. Edge: Zil Money.
Juspay offers no verified integrations or partner data, making it difficult to determine how well it would fit into your existing financial ecosystem. Without integrations, your team might face challenges connecting Juspay with other software systems like accounting or PMS platforms.
Zil Money, however, provides API access and integrates with many financial tools, even though it currently has zero verified partners. Its multi-channel payment options and support for multiple entities demonstrate a flexible architecture that can adapt to hotel operations. Given the importance of integrations, Zil Money’s approach is more promising. Edge: Zil Money.
Juspay’s lack of reviews and ratings makes comparison impossible, indicating no validated user sentiment. This silence raises concerns about its market credibility and user satisfaction.
Zil Money, with 54 reviews and an 87% likelihood to recommend, has consistently positive feedback from hoteliers. Properties across segments—luxury, midscale, and budget—appreciate its ease of use, features, and support. Its recent reviews reinforce its relevance and reliability. For your hotel, this proven track record makes Zil Money the safer choice. Edge: Zil Money.
Juspay offers no publicly available pricing information, which complicates budgeting and comparison. The absence of a trial, pricing model, or transparency suggests a bespoke or unclear cost structure.
Zil Money charges a $400 base price, with no mention of ongoing subscription fees or per-transaction costs. Its 15-day free trial allows testing before commitment, making its value more assessable. For hotels evaluating ROI, Zil Money’s transparent pricing and trial period offer clear advantages over Juspay’s opaque model.
Hotels that might consider Juspay—if it were reliable—would be:
Not ideal if:
Given the current lack of evidence, Juspay is not recommended for any hotel prioritizing stability and support.
Hotels that would benefit from Zil Money include:
Not ideal if:
Zil Money’s broad feature set and proven support make it suitable for most hotels seeking a comprehensive payments platform.
Juspay’s complete lack of reviews, features, and recent activity makes it an unreliable choice. Its absence of data on support, integrations, or user satisfaction indicates it’s not ready for hotel use.
Zil Money, by contrast, stands out with 54 recent reviews, a solid support rating, and a feature set tailored to diverse payment needs. Its $400 price point and 15 features position it as a flexible, reliable solution for hotels aiming to modernize their payment processes.
If you need a trustworthy, well-reviewed payments platform, go with Zil Money. If you’re willing to gamble on an untested and unreviewed platform, Juspay could be considered—but at significant risk. For your hotel’s operational stability and guest experience, Zil Money is the clear choice.
According to HTR's product database, Juspay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | jaspay |
|
|---|---|---|
| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Juspay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Juspay offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Juspay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. jaspay has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor