The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Knetpay shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Knetpay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
| Knetpay |
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Customer Experience Enhancements
▾
|
|
|
+
Payment Processing Speed
▾
|
|
|
+
Customer Support
▾
|
|
| Cons | |
|
−
Integration Capabilities
▾
|
|
|
−
Third-Party Integrations
▾
|
|
|
−
Approval Process
▾
|
|
How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Knetpay |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | Knetpay |
|
|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | Knetpay |
|
|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Your hotel’s payment processing system is critical for seamless transactions, guest satisfaction, and operational efficiency. Both Knetpay and Zil Money claim to address this need, but they diverge significantly in terms of features, support, and user experience. Knetpay offers no reviews, features, or active presence, raising questions about its reliability. Zil Money, however, has a strong reputation with 54 reviews, a high recent NPS score, and a clear suite of features. Do you want a proven platform or an untested one?
Knetpay by Knetpay, despite its name recognition, has no reviews or measurable user feedback, making it impossible to gauge its reliability or usability. Zil Money, on the other hand, boasts 54 reviews and an 8.57/5 NPS score, indicating high customer satisfaction. While Knetpay’s lack of data suggests it may be unprofessional or inactive, Zil Money’s consistent recent reviews and 87% likelihood to recommend make it the more trustworthy choice. Which platform will better meet your needs?
If your hotel needs a mature, well-reviewed payment platform with multiple features, go with Zil Money. It’s suited for hotels seeking a comprehensive financial tool with solid customer support and a track record of recent positive reviews. Knetpay, lacking any review data, might be an option only if you’re open to trialing an unproven solution, but that comes with higher risk. For reliability and proven satisfaction, Zil Money is the clear winner.
Knetpay offers no data on its ease of use, onboarding, or customer support, which raises red flags about its user-friendliness. Zil Money, with a 4.5/5 ease of use rating and a 4.16/5 onboarding score, is praised for its intuitive interface and straightforward setup. Reviewers describe Zil Money as “simple to use” and “great platform to send and receive money,” making it ideal for hotels that prioritize ease and quick onboarding. Edge: Zil Money.
Knetpay has no features listed or available, which suggests it may lack functionality altogether. Zil Money offers 15 features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, Apple Pay, Google Pay, Paypal, and Contactless Payments. These features cover most hotel payment needs and are actively used by clients. Given the extensive feature set, Zil Money clearly outperforms Knetpay in functionality. Edge: Zil Money.
Knetpay’s customer support ratings are nonexistent, indicating little to no customer engagement or reviews. Zil Money’s support scores a 4.5/5, with reviewers citing “fast,” “responsive,” support that “addresses issues promptly.” Users appreciate the platform’s reliability and support responsiveness, making it a better choice for hotels that require dependable assistance. Edge: Zil Money.
Knetpay has no verified integration partners, limiting its compatibility and flexibility. Zil Money, despite a total of zero verified partners, offers API access and can integrate with various accounting systems, plus it supports multiple payment methods. While the integration ecosystem may be modest, Zil Money’s open API and broad feature set give it an edge over Knetpay’s lack of integrations. Edge: Zil Money.
Knetpay has no reviews or ratings, so its standing among hoteliers remains unknown. Zil Money, with 54 reviews and a recent NPS score of 8.57/5, is highly rated across multiple hotel segments—especially luxury hotels and branded properties—whose reviews highlight ease of use, speed, and support. Hotels seeking proven, positive feedback should lean toward Zil Money. Edge: Zil Money.
Knetpay provides no pricing information, making budget assessment impossible. Zil Money charges a $400 base price, with no free tier or trial, but it includes API access and extensive features. The lack of transparent pricing for Knetpay suggests it may be either inactive or uncompetitive; Zil Money’s straightforward fee structure aligns with its overall credibility.
The core difference is that Knetpay offers no evidence of a functioning or supported platform, whereas Zil Money has a proven track record, detailed features, and high user satisfaction. If you value a platform that has demonstrated reliability and customer approval, Zil Money is your best choice.
Choose Knetpay only if you’re willing to accept the risks of an unreviewed and unverified solution. Otherwise, Zil Money provides a tested, well-rated payment processing system with the features and support your hotel needs to operate smoothly.
In summary: For hotel payment processing, rely on Zil Money’s proven platform and positive reviews. Knetpay’s lack of data makes it too uncertain to recommend confidently. Your hotel deserves a solution backed by real user experiences, consistent support, and extensive features—Zil Money delivers that.
According to HTR's product database, Knetpay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Knetpay |
|
|---|---|---|
| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Knetpay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Knetpay offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Knetpay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Knetpay has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor