The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Side-by-side ratings based on 15 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 15 |
Both Lattice by Lattice and onboard HR Software aim to streamline HR processes but serve distinctly different functions. Lattice is centered on performance management, fostering employee growth through reviews, OKRs, and continuous feedback, while onboard focuses on recruitment, onboarding, and general HR administration. Your decision hinges on whether your hotel needs to enhance employee development or improve hiring and personnel management.
Lattice, despite its extensive market presence, currently lacks recent reviews or ratings and does not have verified integrations or regional coverage. onboard, on the other hand, has recent, positive reviews, strong onboarding ratings, and a clear focus on automating HR workflows. But which solution better fits your hotel’s specific needs?
Lattice is designed for performance management in growing companies, making it ideal for hotel chains or properties seeking structured employee evaluation, goal alignment, and ongoing feedback. Its focus on performance reviews and OKRs can help your team develop talent systematically. Conversely, onboard is tailored to hotels needing a comprehensive HR solution for recruiting, onboarding, and employee management, which can streamline hiring and administrative tasks.
Lattice’s lack of recent reviews and a limited number of users suggest it might not be actively used or trusted in the hotel industry at this moment, whereas onboard's eight recent reviews and 100% recommendation rate indicate stronger current relevance. Do you prioritize employee development or talent acquisition?
If your hotel needs to establish a structured performance review system, promote employee engagement, and align goals, go with Lattice. Its core strength is facilitating ongoing feedback and development, which can boost staff retention and satisfaction in a competitive hospitality environment. If your primary focus is recruiting new talent efficiently, managing employee files, and automating HR workflows, onboard is the clear choice given its modular approach and recent positive user feedback.
For hotels with a growing staff base and a need for clearer performance pathways, Lattice could be advantageous. For those prioritizing recruiting and straightforward HR automation, onboard offers a more immediately impactful solution.
Lattice currently has no ratings for ease of use, customer support, or onboarding, which raises concerns about its usability and support quality. onboard, however, enjoys a perfect 5/5 score for ease of use and onboarding, backed by reviews praising its intuitive design and quick setup. Users mention that onboard simplifies HR workflows and makes employee data management straightforward.
Given the recent reviews and high satisfaction ratings, onboard's interface and onboarding process clearly outperform Lattice’s ambiguous standing. Edge: onboard.
Lattice specializes solely in performance management features, including 360 reviews, goal tracking, and real-time feedback, with none outside this scope. onboard offers a broader suite: recruiting, digital employee files, onboarding, offboarding, employee development tools, digital signatures, time tracking, shift scheduling, and automation workflows, totaling a significantly higher feature count.
If your hotel needs performance review tools alone, Lattice might suffice. But for a comprehensive HR solution covering recruitment, onboarding, employee data, development, and automation, onboard’s extensive feature set is unmatched. Edge: onboard.
Lattice’s support ratings are unavailable, and with no recent reviews, there's no current data on support quality. onboard, however, consistently receives five-star feedback for support and onboarding, with users highlighting fast, helpful assistance and smooth implementation.
Customer support plays a crucial role in achieving successful HR automation; onboard’s recent reviews affirm a high support standard. Edge: onboard.
Lattice apparently has no verified integrations, which might limit its ability to connect with other hotel management or payroll systems. onboard integrates with hotelkit and ASA Hotelsoftware, along with numerous other platforms, facilitating smoother data flow and automation.
If seamless integrations are vital for your hotel’s tech stack, onboard is the clear leader. Edge: onboard.
Lattice has no recent reviews or ratings, making it impossible to gauge current user sentiment. onboard’s eight recent reviews all praise its usability, support, and ROI, with an overall 4.75/5 value rating and 10/5 NPS score, indicating exceptional customer satisfaction.
Hotels seeking reliable, recent feedback should lean toward onboard, given its current high ratings and positive recommendations. Edge: onboard.
Lattice's pricing information is unavailable, with no trial or freemium options listed, suggesting it may be costly or customized per client. onboard charges a straightforward $100/month base fee, with a 30-day trial, making its cost transparent and accessible.
For hotels seeking predictable budgeting, onboard’s clear pricing structure offers transparency. Lattice’s unknown pricing could be a deterrent without clear value justification.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
Lattice’s core strength lies in performance management, making it suitable for hotels prioritizing staff development and goal tracking. However, its current lack of recent reviews, support ratings, and regional presence limit its appeal for immediate hotel industry use.
Onboard excels in recruiting, onboarding, and HR administration, with recent positive reviews affirming its usability, support, and ROI. Its broad feature set, integrations, and clear pricing make it a more practical choice for most hotels today.
If your hotel’s focus is on employee growth and performance evaluation, and you’re prepared to invest in a system with potential support limitations, Lattice could fit. But for comprehensive HR management, especially for recruiting and onboarding, onboard offers a more reliable, well-supported solution.
In conclusion, given recent reviews and active hotel industry use, onboard HR Software is the recommended choice for your hotel’s HR needs.
Where the ratings diverge most
It depends on your requirements. Lattice and onboard HR Software share many core HRIS features, but each has unique capabilities. Lattice offers 0 verified integration partners, while onboard HR Software offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. onboard HR Software leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lattice: No. onboard HR Software: No. Neither product currently offers a free tier. Most HRIS vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lattice has an HT Score of 0 and onboard has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property