The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 22 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
dormakaba shines in Ease of Use and Customer Support — especially for bed & breakfast properties (0.0/5).
Side-by-side ratings based on 22 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 22 | 0 |
How each product ranks among Guest Room Management System vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
dormakaba
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|---|---|---|
| Small (10-24 rooms) | #1 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 17 reviews | — |
| Large (75-199 rooms) | #1 2 reviews | — |
| X-Large (200+ rooms) | #2 1 reviews | — |
By Property Type
| Segment |
dormakaba
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|---|---|---|
| Boutique ▾ | #1 9 reviews | — |
| Luxury ▾ | #1 7 reviews | — |
| Branded / Chain ▾ | #1 14 reviews | — |
| Extended Stay ▾ | #1 5 reviews | — |
By Region
| Segment |
dormakaba
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| North America ▾ | #1 21 reviews | — |
Choosing between dormakaba RT Plus and Leviton Guest Room Control means deciding how you want to manage guest room access and energy efficiently. Both products address key operational needs in hotels: dormakaba focuses on guest room access management with digital keys, while Leviton emphasizes occupancy sensors and lighting controls for energy savings. Dormakaba has a clear presence in hotel access systems, whereas Leviton targets limited- and select-service properties with energy management solutions.
The divergence lies in core functionality—dormakaba offers a more comprehensive guest room management system, while Leviton provides specialized lighting and occupancy control hardware. With dormakaba’s 21 verified reviews and multiple integrations versus no reviews or verified partners for Leviton, which solution aligns better with your hotel’s priorities?
If your hotel needs a reliable guest room access system that supports digital keys and integrates with major PMS platforms, dormakaba RT Plus is the stronger choice. It fits well for branded hotels or luxury properties seeking streamlined key management. Conversely, if your hotel primarily aims to optimize energy usage through occupancy sensors and lighting controls without changing locks, Leviton’s solution suits limited- and select-service properties focused on energy code compliance.
For hotels prioritizing guest access flexibility, dormakaba’s broader ecosystem and customer feedback make it the clear pick. But if your property’s top concern is cost-effective energy control hardware, Leviton offers a focused solution, albeit with limited market feedback and integrations.
Dormakaba RT Plus scores a strong 4.52 out of 5 for ease of use, supported by 21 detailed reviews praising its clarity and helpful support during onboarding. Users highlight straightforward instructions and responsive assistance as key strengths, although some note the lack of 24/7 phone support as a minor drawback. Leviton Guest Room Control has no available ratings or user feedback on ease of use, creating a data gap.
Without user insights or ratings for Leviton, dormakaba’s well-documented positive experience gives your team confidence in smoother adoption and training. Edge: dormakaba RT Plus.
Neither dormakaba RT Plus nor Leviton Guest Room Control share overlapping features or unique capabilities listed in the data, indicating they serve complementary but distinct needs. Dormakaba focuses on digital key technology, Bluetooth-enabled door unlocking, and integration with 28 verified hotel software partners, including RoomRaccoon and Oracle Hospitality. Leviton offers occupancy sensors, lighting controls, and energy management compliant with ASHRAE and Title 24, but lacks feature or integration details.
Given dormakaba’s extensive integration network and documented digital key functionality, it offers a richer feature set for guest room management. Leviton’s lack of feature disclosure limits assessment. Edge: dormakaba RT Plus.
Dormakaba RT Plus shines with a customer support rating of 4.81 out of 5 from 21 reviews, with users praising quick problem resolution and clear communication. Reviewers describe dormakaba’s team as patient and helpful, although they request extended hours support. In contrast, Leviton Guest Room Control has no customer support ratings or review comments available.
With no data to support Leviton’s support quality, dormakaba’s well-reviewed, responsive service gives your hotel a reliable safety net during implementation and operation. Edge: dormakaba RT Plus.
Dormakaba RT Plus integrates with 28 verified partners, including major PMS and hotel operations platforms like RoomRaccoon, Zaplox, WebRezPro, and Oracle Hospitality. This extensive ecosystem enables your hotel to connect access control seamlessly with other systems. Leviton Guest Room Control has zero verified integrations listed, limiting your ability to link it with existing hotel software.
The broad integration count and variety favor dormakaba RT Plus for hotels seeking interconnected technology stacks. Edge: dormakaba RT Plus.
Dormakaba RT Plus boasts 21 reviews with an average ease of use of 4.52 and customer support at 4.81, while Leviton Guest Room Control has no reviews at all. Dormakaba’s ratings span luxury hotels (14%), branded hotels (24%), and limited-service properties (14%). This spread shows dormakaba’s appeal across multiple hotel segments. Leviton’s lack of ratings means no insight into hotelier satisfaction.
Recent reviews for dormakaba, though older than six months, still provide measurable confidence. Leviton’s zero reviews suggest risk in adoption. Edge: dormakaba RT Plus.
Neither dormakaba RT Plus nor Leviton Guest Room Control disclose pricing details publicly. Both vendors do not offer freemium, monthly flat, or per-room pricing models. Implementation fees and trial options are also not available for comparison. Your hotel will need to contact each vendor directly to obtain pricing tailored to your property size and needs.
Without transparent pricing, evaluate costs carefully during your vendor discussions.
Not ideal if your hotel solely needs basic energy management hardware or lacks IT resources to leverage integrations.
Not ideal if your hotel needs comprehensive guest room access management or expects vendor support validated by peer reviews.
Dormakaba RT Plus and Leviton Guest Room Control serve different hotel operational needs: dormakaba excels in guest room access and digital key management, while Leviton targets energy savings through occupancy sensors and lighting controls. Dormakaba’s extensive integrations and 21 positive reviews contrast sharply with Leviton’s lack of user feedback and partner ecosystem.
Choose dormakaba RT Plus if your hotel demands a mature, integrated guest room management system with proven usability and support. Its 91% recommendation likelihood and multiple hotel segment adoption give your team confidence. Opt for Leviton Guest Room Control only if your priority is cost-effective energy management hardware in limited-service hotels, but be aware of the minimal public data and unknown customer satisfaction.
For most hoteliers evaluating these products, dormakaba RT Plus represents the stronger, more reliable choice due to its validated track record and richer ecosystem.
Edge: dormakaba RT Plus.
Where the ratings diverge most
It depends on your requirements. Dormakaba RT Plus and Leviton Guest Room Control share many core Guest Room Management System features, but each has unique capabilities. Dormakaba RT Plus offers 28 verified integration partners, while Leviton Guest Room Control offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Dormakaba RT Plus leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Dormakaba RT Plus: No. Leviton Guest Room Control: No. Neither product currently offers a free tier. Most Guest Room Management System vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dormakaba has an HT Score of 0 and Leviton has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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