The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 117 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lotss shines .
Quore shines in ease of use and customer support — especially for independent properties (4.4/5) , with exclusive features like Mobile App and Mobile access on any device.
Side-by-side ratings based on 117 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 117 |
After analyzing 117 verified reviews, Lotss users most value its , while Quore users highlight communication efficiency, tracking and reporting, guest messaging and interaction. Click any theme to see what reviewers say.
Lotss
|
|
|---|---|
| Pros | |
|
+
Communication Efficiency
▾
|
|
|
+
Tracking and Reporting
▾
|
|
|
+
Guest Messaging and Interaction
▾
|
|
| Cons | |
|
−
Customization
▾
|
|
|
−
Training and Onboarding
▾
|
|
|
−
Mobile App Limitations
▾
|
|
How each product ranks among Staff Collaboration Tools vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Lotss
|
|
|---|---|---|
| Small (10-24 rooms) | — | #9 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 53 reviews |
| Large (75-199 rooms) ▾ | — | #5 36 reviews |
| X-Large (200+ rooms) ▾ | — | #3 15 reviews |
By Property Type
| Segment |
Lotss
|
|
|---|---|---|
| Boutique ▾ | — | #5 46 reviews |
| Luxury ▾ | — | #4 40 reviews |
| Branded / Chain ▾ | — | #3 96 reviews |
| Extended Stay ▾ | — | #5 15 reviews |
By Region
| Segment |
Lotss
|
|
|---|---|---|
| North America ▾ | — | #4 100 reviews |
| Europe | — | #15 2 reviews |
| Asia Pacific | — | #11 0 reviews |
Choosing the right staff collaboration tool for your hotel hinges on your operational needs and your team’s preferences. Both Lotss and Quore aim to improve staff engagement and streamline communication, but their core offerings and market presence differ significantly. Your decision should align with your hotel’s size, technological ecosystem, and the specific features you prioritize.
Lotss offers a mobile-focused approach centered on employee engagement and internal communication, while Quore provides a suite of over 30 tools designed for operational management. Which platform better suits your hotel’s needs?
Both Lotss and Quore aim to enhance staff collaboration, but they approach this goal differently. Lotss focuses on creating a unified mobile platform that boosts employee engagement, satisfaction, and productivity through communication, education, and feedback tools. It acts more like a digital staff intranet, emphasizing internal communication rather than operational workflows.
Quore, by contrast, offers a broad suite of over 30 integrated tools aimed at streamlining hotel operations—covering housekeeping, maintenance, guest requests, and more. It’s designed to serve as a comprehensive management platform, helping hotels track, assign, and complete tasks efficiently.
With only one review in the last six months, Lotss lacks recent user feedback, making its effectiveness harder to gauge confidently. Meanwhile, Quore’s 115 reviews, all recent, demonstrate its established presence and current user satisfaction, notably with an 8.94/10 NPS score and 91% likelihood to recommend. Clearly, Quore’s more recent reviews and higher review count give it a stronger position.
If your hotel needs a robust operational management platform that consolidates work orders, maintenance, guest requests, and detailed reporting, Quore is the clear choice. Its extensive feature set—24 unique functionalities including asset logs, inventory analysis, and service escalation—make it ideal for mid-sized to large hotels aiming for efficiency.
If your team primarily seeks a communication-focused platform to increase staff engagement, reduce turnover, and foster internal collaboration, Lotss might appeal. However, with no reviews and lacking recent feedback, its current capabilities are unverified compared to Quore’s proven track record.
For hotels with complex daily operations requiring detailed task management, Quore’s suite is more suitable. Conversely, if staff engagement and internal communication are your main priorities without heavy operational needs, Lotss could be a consideration—though its unverified status makes it a risky choice right now.
Quore’s user-friendly reputation is backed by a 4.43/5 ease-of-use rating from 115 recent reviews, with users praising its intuitive interface and smooth onboarding. Multiple reviews mention how quickly staff adapt to its mobile app and how it simplifies communication across departments.
Lotss, on the other hand, scores 0/5 in ease of use, with no reviews available to validate its usability or onboarding process. Its current lack of user feedback suggests it’s untested in real hotel environments, making it difficult to assess whether your team would adopt it smoothly.
Edge: Quore.
Quore’s 24 features include work orders, preventive maintenance, inventory tracking, real-time task updates, and multi-property monitoring—many of which are missing from Lotss’s offerings. Lotss provides no unique features, focusing instead on basic staff engagement and communication tools, which are insufficient for operational management.
In contrast, Quore’s capabilities extend across maintenance logs, asset management, notifications, case management, and analytics dashboards. Its feature richness makes it the more comprehensive choice for hotels needing an all-in-one operational platform.
Edge: Quore.
Quore’s support rating of 4.36/5 from 115 recent reviews indicates strong customer service, with users highlighting prompt and helpful assistance. Many reviewers mention that Quore’s support team plays a vital role in onboarding and ongoing troubleshooting.
Lotss has no reviews or support ratings available, leaving its customer service reputation unverified. Without recent feedback, it’s impossible to confirm whether it offers reliable support or onboarding assistance.
Edge: Quore.
Quore integrates with eight verified partners, including Zingle, Revinate, and Canary Technologies, allowing it to connect with a range of guest communication and reputation management tools. Its open ecosystem supports smoother data sharing and operational workflows.
Lotss has no verified integrations listed, which limits its compatibility with existing property management systems or third-party apps. For hotels relying on integrated systems, Quore’s extensive partner network offers a significant advantage.
Edge: Quore.
With 115 recent reviews, Quore enjoys a high overall rating of 4.27/5, with its users emphasizing improved communication, task tracking, and operational efficiency. Hotels of all sizes, especially branded properties, rate it highly, with many citing its ease of use and support.
Lotss’s rating is zero, with no reviews or recent feedback, making it impossible to determine user satisfaction or hotel segment preferences. Given Quore’s proven track record and recent positive reviews, it holds a clear advantage.
Edge: Quore.
Lotss does not publicly disclose pricing or offer a trial, leaving its cost structure unknown. This lack of transparency makes it difficult to evaluate value for money or compare it directly with competitors.
Quore charges a flat monthly fee of $200, with no free tier or trial offered. While its pricing is transparent, it’s geared toward mid-sized hotels or larger properties needing extensive features.
Given the limited pricing info for Lotss, Quore’s predictable cost structure and established pricing model make it the more straightforward choice.
Given the lack of recent user reviews and limited features, Lotss may appeal to smaller hotels or those eager to improve internal culture but isn’t recommended for hotels needing operational efficiency.
Quore fits hotels aiming for efficiency, consistency, and data-driven decision-making—especially those with multiple locations or complex operations.
The core difference between these platforms lies in their focus: Lotss emphasizes staff engagement and internal communication, while Quore centers on operational management and process efficiency. Because of the volume and recency of reviews, Quore’s reputation is far more established and trustworthy.
Choose Quore if you need a comprehensive, feature-rich system to streamline operations, improve communication, and integrate with your existing tech stack. Its high user ratings, extensive functionalities, and ongoing support make it the more reliable option.
Opt for Lotss only if your primary goal is to enhance internal staff communication and engagement, and you are willing to accept the risk of limited validation and unknown performance at this stage. Given its current lack of recent reviews, Quore remains the safer, more proven choice for most hotels.
Note: This comparison is based on publicly available data, reviews, and feature sets. Hotel managers should consider testing both options where possible and aligning them with their specific operational needs before making a final decision.
According to HTR's product database, Lotss and Quore share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Lotss
|
|
|---|---|---|
| Asset Maintenance Logs | ||
| CapEX Budgeting & Forecasting | ||
| Lost & found module | ||
| Mobile App | ||
| Recurring Tasks | ||
| Work Orders & Ticketing |
Showing top differences. 12 more features differ between these products.
What hoteliers love
Hoteliers appreciate Quore's capability to facilitate seamless communication among departments, effectively passing on information and improving respo... Hoteliers appreciate Quore's capability to facilitate seamless communication among departments, effectively passing on information and improving response times to guest requests. This has significantly reduced misunderstandings and delays, enhancing overall team collaboration and guest satisfaction.
Users find Quore's tracking and reporting features useful for maintaining logs of various operations, including guest requests, maintenance, and inven... Users find Quore's tracking and reporting features useful for maintaining logs of various operations, including guest requests, maintenance, and inventory. These features help in keeping detailed records, which aids in improving accountability and efficiency in hotel operations.
Hoteliers appreciate the guest messaging feature in Quore, which helps in direct communication with guests and effectively managing their requests. Ho... Hoteliers appreciate the guest messaging feature in Quore, which helps in direct communication with guests and effectively managing their requests. However, some users suggest improvements like better integration with other guest service platforms.
Where hoteliers push back
Many users emphasize the need for greater customization options within Quore, such as modifying report fields, tailoring the dashboard, and integratin... Many users emphasize the need for greater customization options within Quore, such as modifying report fields, tailoring the dashboard, and integrating with other property management systems. The lack of customization sometimes limits the software's effectiveness for specific hotel needs.
Several reviews highlight issues with Quore's training and onboarding process. Users find the training insufficient and sometimes not intuitive enough... Several reviews highlight issues with Quore's training and onboarding process. Users find the training insufficient and sometimes not intuitive enough, leading to a steep learning curve for new employees. This hampers the initial adoption and effective use of the software.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lotss and Quore share many core Staff Collaboration Tools features, but each has unique capabilities. Lotss offers 0 verified integration partners, while Quore offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Quore leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lotss: No. Quore: No. Neither product currently offers a free tier. Most Staff Collaboration Tools vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lotss has an HT Score of 0 and Quore has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor