Quore

Ranked 14 (out of 49) in Staff Collaboration Tools

Staff Collaboration Tools

Smarter Team, Happier Guests

Ratings Snapshot

Certificate of Excellence
Read 118 reviews
91%
Recommend
HTR Score icon
HT SCORE
27 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Quore has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #14 out of 49 in Staff Collaboration Tools

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.2/5
Customer Support
4.4/5
Verified Customer Support

Quore’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels Leader: Quore
    91%
    81 verified reviews
  • Bed & Breakfast & Inns Leader: Monscierge
    84%
    32 verified reviews
  • Airport/Conference Hotels Leader: Monscierge
    90%
    16 verified reviews
  • City Center Hotels 10 verified reviews
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    10 verified reviews
  • Luxury Hotels 8 verified reviews
    94%
    8 verified reviews
  • Resorts Leader: ALICE
    84%
    7 verified reviews
  • Limited Service & Budget Hotels 6 verified reviews
    93%
    6 verified reviews
  • Boutiques Leader: Monscierge
    80%
    4 verified reviews
  • Extended Stay & Serviced Apartments 3 verified reviews
    63%
    3 verified reviews
  • RV Parks & Campgrounds 2 verified reviews
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  • Vacation Rentals & Villas 1 verified reviews
    100%
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Quore Overview

Top Alternative: hotelkit Collaboration

Quore Overview

Quore is the world’s leading digital hospitality solution. With a suite of 30+ tools for housekeeping, guest relations, engineering and more, we’ve got a solution for every aspect of running your operation. We help streamline the tracking and management of processes, staff and assets across your entire property or portfolio to ensure your hotel runs efficiently and maintains brand and quality ...

About Quore

Founded in 2012 | Headquarters in Franklin United States | 75 employees

Integrates with

  • In-Room Hotel Tablets
  • Guest Messaging Software
  • Staff Collaboration Tools
Browse integrations (7 verified)

Pros & Cons

Like 91% recommend

Unknown

The use of Quore makes communication effectively and efficiently. Front desk can inform Housekeeping Department and Maintenance promptly for guest/s special request.

Sales Manager

Everyone is well informed about guest relations, this is an easy and efficient way to all be on the same page.

Regional Manager

Quore has helped streamline the process for work order's and PM's as well as ensuring the follow up to maximize the guest experience. Great program and easy to use. Helps make the hotel run more efficiently while inc...

General Manager in Naples (United States)

The phone app crashes constantly.

Front Desk Agent in Chicago (United States)

In the beginning it was many problems and quirks with the system...but seems to be running better now!!!

General Manager

Would like to see the mobile app respond a little quicker and would like to be able to copy images into the communication log.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Quore's staff collaboration tool is a must-have for any hotel! All of our mutual customers rave about Quore, and are extremely excited when they find out we integrate! Quore optimizes a hotel's operations like none-other and offers incredible value relative to cost!

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

Question:

What differentiates this product or service from the competition?

Answer:

Quore is very easy to work with and use. Their team is also incredible, they are very hands-on and have processes in place to ensure your hotel is successful. You just can't fail when you work with their product or team.

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make room in your budget and try it out! They have all the features that you need to run a smooth operation, and you will love working with their team. We have not come across a single hotel that is unhappy with their services -- they are doing things right.

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

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Features

Task Management

4/5 features

Messaging & Collaboration

4/5 features

Escalations & Alerts

4/5 features

Reporting

4/5 features

Automation

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Dominican Republic
  • Puerto Rico

118 Verified Quore Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Staff Collaboration Tools providers. It is advised that you ask for recent references before proceeding.

December 25, 2019

Quore Review: " Simply Explore Quore"

Frontdesk from Resorts in Dana Point (United States of America)

Recommend 9/10
Full blue star
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Half blue star

What do you like most?

Efficient fast detailed easy enough If you play John Madden football you can use Quore

What do you dislike or think could be improved?

Dashboard Overview seems like a bit much to understand Maybe simplify graphs and room charts to a much more easier understandable interface

Customer Support
3.5
Ease of Use
3.5
Value for money
3
Implementation
2.5

December 24, 2019

Quore Review: Terribly designed, a headache to use

Front Desk Agent from Branded Hotels in Fort Collins (United States of America)

Recommend 0/10
Empty blue star
Empty blue star
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What do you like most?

Quore manages to save posts I suppose? I've never gotten malware while using it so I suppose that's a positive. I do not like this product

What do you dislike or think could be improved?

The quore web app is designed very poorly. In order to view any post, the user needs to click on the title, which opens a new web page containing only that post and its comments. Of course, if you wish to...

Customer Support
2
Ease of Use
1
Value for money
0.5
Implementation
0.5

December 15, 2019

Quore Review: Executive Housekeeper Review of Quore

Executive Housekeeper from Airport/Conference Hotels in Louisville (United States of America)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

The wide variety of languages available and the ease of use for everyone of all technical level abilities.

What do you dislike or think could be improved?

push notifications after a set time do not seem to work properly up the hierarchy

Customer Support
3.5
Ease of Use
4
Value for money
3
Implementation
3

December 13, 2019

Quore Review: Great record keeping for all areas in one place

Assistant GM from Branded Hotels in Naples (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

We love the ease of use, great record keeping for all areas in one place. Great communication tool.

What do you dislike or think could be improved?

The search feature in log book can be improved as results aren't accurate. Closing out tasks could be simpler and faster.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 13, 2019

Quore Review: Communication made easier. It is an excellent tool for the Hotel industry.

Human Resource/Accounting Manager from Bed & Breakfast & Inns in Whitemarsh Township (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Communication made easier. It is an excellent tool for the Hotel industry. It just makes the guest service run smoothly and bring all departments work together as a team.

What do you dislike or think could be improved?

accounting process training for the check book process. More training tools required and should go more more aggressive .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2019

Quore Review: Quore makes everyday jobs so much easier

Assistant General Manager from Resorts in Surfside Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Quore makes everyday jobs so much easier. Guests also love being able to interact with the staff in different ways like Quore Messenger.

What do you dislike or think could be improved?

Adding specific needs to to-do lists. Make PM list section more user friendly.

Customer Support
5
Ease of Use
3.5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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