The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
maitre'd POS shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while maitre'd POS users highlight . Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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maitre'd POS |
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
| Segment |
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maitre'd POS |
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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maitre'd POS |
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing the right POS system for your hotel hinges on understanding how each platform addresses your operational needs. Shiji Infrasys POS by Shiji Group is a cloud-based, enterprise solution with a broad feature set, while Maitre’d POS by maitre’d POS appears to lack recent reviews, ratings, and detailed information. Your decision should consider system stability, feature depth, and support, especially since Shiji Group has established a substantial market presence and recent user feedback. Are you ready to compare these two options more closely?
Both systems aim to streamline food and beverage operations in hotels, but Shiji Infrasys POS offers a comprehensive cloud-based platform with 23 distinct features, including inventory management, customer insights, and digital menus. Maitre’d POS, on the other hand, provides little available data—no recent reviews, ratings, or feature details—making it difficult to assess its current capabilities or performance. Given the lack of recent feedback on Maitre’d POS, Shiji’s platform appears more proven and trustworthy.
Your hotel needs a reliable, scalable POS solution with proven support. Does this mean you should lean toward the more established platform with recent reviews and a track record of performance?
If your hotel requires a cloud-based POS with extensive features, integration capabilities, and support, go with Shiji Infrasys POS. It is trusted by global brands, has a 79.08/100 HT Score, and over 29 recent reviews that affirm its ease of use and support quality.
If, however, your hotel has minimal F&B technology needs or prefers a different, unverified system, Maitre’d POS might seem appealing—yet the absence of recent data makes this a risky choice. For most hotels looking for proven reliability and extensive features, Shiji is the clear choice.
Shiji Infrasys POS scores a 4.66/5 for ease of use, with many reviews praising its user-friendly interface, quick onboarding, and staff adoption. Customers highlight that the system simplifies daily operations, reducing training time and operational errors. Maitre’d POS provides no recent ratings or user feedback, leaving its ease of use uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS offers 23 unique features, including inventory management, customer insights, digital menus, mobile ordering, and integrated kitchen displays—capabilities that Maitre’d POS does not publicly provide. No data exists indicating Maitre’d offers comparable functionality, making it difficult to assess its feature set.
Given the comprehensive features available in Shiji Infrasys POS, it stands out as the more versatile choice.
Edge: Shiji Infrasys POS.
Shiji Group’s support receives a 4.52/5 rating, with reviews praising its fast, helpful assistance and responsive service. Hoteliers report prompt online support, easy issue resolution, and strong onboarding. Since Maitre’d POS lacks recent reviews or support ratings, its support quality remains unverified.
Your hotel benefits most from proven, high-rated support—an area where Shiji clearly excels.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS integrates with 64 verified partners, including major providers like SiteMinder, Revinate, IDeaS, Duetto, and Amadeus, enabling seamless connections across revenue, booking, and guest management systems. Maitre’d POS provides no available data on integrations, suggesting a limited or unverified third-party ecosystem.
For hotels seeking a flexible, integrable platform, Shiji’s extensive partner network provides significant advantages.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS has a 79.08/100 HT Score, with 29 recent reviews and a 91% likelihood to recommend, mainly from hotels in North America, Europe, and Asia Pacific. Reviewers praise its ease of use, support, and features, with many emphasizing improved daily operations. Maitre’d POS has no recent reviews or ratings, making it impossible to determine user sentiment.
Given the volume and recency of reviews, Shiji’s platform is clearly favored by hoteliers.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS is priced at a base cost of $600, with no mention of ongoing subscription fees, freemium tiers, or implementation costs. Maitre’d POS’s pricing details are unavailable, which hampers direct comparison.
For hotels seeking predictable budgeting and transparency, Shiji’s clear pricing structure offers reassurance.
Not ideal if your hotel has minimal F&B needs or prefers a simple, standalone POS without cloud features.
Not ideal if your hotel needs a fully cloud-based, feature-rich system with proven support and recent reviews.
Shiji Infrasys POS is a mature, cloud-based platform with a proven track record, extensive features, and high customer satisfaction. Its broad integration network and support make it suitable for hotels with complex F&B operations across multiple properties. Maitre’d POS, lacking recent reviews and detailed capabilities, remains an unverified option that may suit very small or simple operations but carries higher risk.
If your hotel values reliability, extensive features, and proven performance, Shiji Infrasys POS is the clear choice. For hotels with minimal needs or local system preferences, Maitre’d POS might be considered, but the lack of recent data is a significant drawback.
Ultimately, the decision hinges on your hotel’s operational complexity and appetite for proven, supported technology. Shiji’s platform offers peace of mind backed by recent reviews, broad integrations, and a solid support reputation.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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maitre'd POS | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and Maitre'd POS share 0 features. Here are the key differences — features one has that the other lacks.
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maitre'd POS |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and Maitre'd POS share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while Maitre'd POS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. Maitre'd POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and maitre'd POS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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