Microsoft vs. hotelkit vs. Optii Solutions: Which is a Better Fit?

Microsoft Teams for Firstline Workers

Messaging & Communication

Scheduled campaigns

Schedule internal announcements in advance and track engagement with read receipts
New hire training workflows
Company newsfeed
Video chat
Notifications
Group Chats
1-to-1 chat
Auto-translate

Content Management

File and document management
Organization chart
Auto-translate

Feedback & Surveys

Employee surveys

Benefits & Recognition

Employee recognition & tagging

Workflow Automation

Repetitive workflow chatbots

Use chatbots to automate, facilitate, and respond to common HR or IT requests.
New hire training workflows
Notifications
Auto-translate

Analytics & Reporting

Engagement analytics dashboard

Other

hotelkit (Staff Engagement)

Messaging & Communication

Scheduled campaigns

Schedule internal announcements in advance and track engagement with read receipts
New hire training workflows
Company newsfeed
Video chat
Notifications
Group Chats
1-to-1 chat
Auto-translate

Content Management

File and document management
Organization chart
Auto-translate

Feedback & Surveys

Employee surveys

Benefits & Recognition

Employee recognition & tagging

Workflow Automation

Repetitive workflow chatbots

Use chatbots to automate, facilitate, and respond to common HR or IT requests.
New hire training workflows
Notifications
Auto-translate

Analytics & Reporting

Engagement analytics dashboard

Other

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Service Recovery/Escalation

Optii Chat

Messaging & Communication

Scheduled campaigns

Schedule internal announcements in advance and track engagement with read receipts
New hire training workflows
Company newsfeed
Video chat
Notifications
Group Chats
1-to-1 chat
Auto-translate

Content Management

File and document management
Organization chart
Auto-translate

Feedback & Surveys

Employee surveys

Benefits & Recognition

Employee recognition & tagging

Workflow Automation

Repetitive workflow chatbots

Use chatbots to automate, facilitate, and respond to common HR or IT requests.
New hire training workflows
Notifications
Auto-translate

Analytics & Reporting

Engagement analytics dashboard

Other

What Customers Are Saying

Most Recent Review

Microsoft doesn’t have any clients that have vouched for the product

Amazing daily usage

General manager

Optii gets an A+ from Oceanic Enterprises!

Operations Manager

Most Positive Review

Significantly improved internal communication

Managing Director

Flexible and able to accommodate the changing needs of a business

Maintenance Manager

Most Critical

Clear, well thought-out organization tool.

Center Manager

Optii saves time, keeps team together and you dont miss anything so its great for Engagamnet and Customer satisfaction. It does save time and money

General Manager

References

Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group

Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain Radisson Hotel Group