The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 12 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Miles Partnership shines .
Neobookings shines in ease of use and customer support .
Side-by-side ratings based on 12 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 12 |
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | — | #13 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 6 reviews |
| Large (75-199 rooms) | — | #10 3 reviews |
| X-Large (200+ rooms) | — | #22 0 reviews |
By Property Type
| Segment |
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| Boutique ▾ | — | #15 6 reviews |
| Luxury ▾ | — | #14 7 reviews |
| Branded / Chain | — | #19 1 reviews |
| Extended Stay | — | #10 3 reviews |
By Region
| Segment |
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| Europe | — | #17 2 reviews |
| Asia Pacific | — | #21 0 reviews |
When choosing a digital marketing partner, your hotel needs a solution that drives visibility, engagement, and bookings. Miles Partnership aims to provide a destination marketing focus, working with tourism boards and hospitality organizations, but it currently has no recent reviews or active user feedback. In contrast, Neobookings specializes in hotel-specific digital marketing with over a dozen recent reviews, high satisfaction scores, and a proven track record, making it the more credible choice for hoteliers seeking tangible results.
Both products aim to improve your hotel’s marketing efforts, but their approaches and legitimacy differ sharply. Miles Partnership’s lack of recent data and reviews raises questions about its current performance, while Neobookings’ recent, positive feedback indicates a more active and responsive service. Which solution aligns better with your current needs?
Miles Partnership is a content marketing platform focused on destination promotion and industry-wide marketing strategies. It helps tourism offices, CVBs, and hotels develop content for print, digital, email, and mobile channels, though it lacks recent user feedback or active review data. Conversely, Neobookings is explicitly designed for hotels, offering 20 verified integrations and a user-friendly platform that has earned it 12 recent reviews with an average rating of 4.82/5, including strong praise for support and usability.
Given the review volume and recency, Neobookings’ recent customer feedback provides a more reliable gauge of performance. Miles Partnership’s zero reviews in the past six months and no active ratings suggest it may not be as current or responsive as Neobookings. Are you prioritizing a service with proven recent user satisfaction?
If your hotel needs a digital marketing partner that offers direct, hotel-specific tools with proven results and active support, go with Neobookings. Its high review scores and 99% likelihood to recommend show strong satisfaction among users. On the other hand, if your goal is broad destination marketing with focus on industry-wide campaigns, Miles Partnership might seem suitable — but the absence of recent reviews makes this less certain.
For hoteliers aiming for increased direct bookings, easy-to-use platforms, and dedicated support, Neobookings is the safer choice. Miles Partnership, while historically a reputable destination marketing firm, currently lacks the recent performance data to support a confident decision.
Neobookings earns a perfect 5/5 rating for ease of use, with reviewers praising its intuitive interface and complex configuration options that accommodate various marketing strategies. Support and onboarding are also rated highly at 4.64/5, with users describing the team as attentive, friendly, and quick to resolve issues. Miles Partnership, however, has a 0/5 rating across all categories, with no recent reviews or user feedback to suggest it’s easy to implement or adopt.
Edge: Neobookings.
Neither product offers specific feature lists or unique capabilities, but Neobookings has 20 verified integrations, including notable partners like SiteMinder, Stripe, and Oracle Hospitality. It also provides personalized digital marketing services, AI-driven insights, and a tailored approach designed for hotels. Miles Partnership’s platform does not currently list any verified integrations or distinct features, which raises questions about its current operational offerings.
Given the active reviews and integrations, Neobookings provides a broader suite of tools that support your hotel’s marketing needs. Miles Partnership’s lack of recent activity leaves its feature set uncertain.
Customer support is rated 5/5 for Neobookings, with reviews highlighting personalized, rapid assistance and a team that adapts well to client needs. Reviewers note that Neobookings helps redesign websites, improve visibility, and create campaigns that deliver measurable results. Miles Partnership, on the other hand, has no recent reviews or support ratings available, making it impossible to assess its current support quality.
Edge: Neobookings.
Neobookings boasts 20 verified integrations, including with top industry tools like SiteMinder, Stripe, and Oracle Hospitality. In contrast, Miles Partnership has no listed integrations or verified partners, which limits its ability to connect with your existing hotel tech stack.
For hotels seeking a flexible, integrated marketing platform, Neobookings clearly offers more options. Miles Partnership’s lack of integration data suggests it may not provide the same level of connectivity.
With 12 recent reviews, Neobookings’ average rating of 4.82/5 and a 99% likelihood to recommend demonstrate strong ongoing satisfaction among hotel clients. Its reviews reflect high praise for usability, support, and results across hotel segments including luxury, boutique, and chain hotels.
Miles Partnership, however, has no recent reviews or ratings, leaving a void in current customer sentiment. This absence makes it difficult to gauge its effectiveness today.
Edge: Neobookings.
Both products lack publicly available pricing details, which suggests custom quotes are typical. Neobookings emphasizes a pay-for-performance model, claiming clients can see profit increases up to 22x, while Miles Partnership does not disclose any fee structure.
Given the absence of transparent pricing data, your best move is to contact each vendor directly for quotes and compare the actual value versus investment.
Since Miles Partnership’s active client feedback is absent, it’s best suited for large, destination-oriented organizations rather than hotels seeking direct, measurable marketing results.
Neobookings’ recent reviews and high satisfaction scores show it’s well-suited for hotels eager to boost visibility and revenue with a dedicated digital marketing partner.
The core difference is that Neobookings is a hotel-focused marketing service with active user feedback, integrations, and high client satisfaction, while Miles Partnership appears largely inactive in recent months. If your hotel needs a responsive, easy-to-use platform that delivers measurable marketing results, Neobookings is the clear choice.
Choose Neobookings if you value proven recent performance, robust integrations, and personalized support that drives direct bookings and revenue growth. Miles Partnership might be suitable for large destination marketing organizations, but its current lack of recent reviews and active user feedback make it a less reliable option for hotels today.
In summary: For your hotel’s digital marketing needs, Neobookings provides more recent, positive reviews, active support, and a suite of integrations that are essential for modern hotel marketing. Miles Partnership’s inactivity suggests it may not be the best fit for hotels seeking immediate, tangible results.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
Where the ratings diverge most
It depends on your requirements. Miles Partnership and Neobookings Digital Marketing Strategies share many core Digital Marketing Agencies features, but each has unique capabilities. Miles Partnership offers 0 verified integration partners, while Neobookings Digital Marketing Strategies offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Neobookings Digital Marketing Strategies leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Miles Partnership: No. Neobookings Digital Marketing Strategies: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Miles Partnership has an HT Score of 0 and Neobookings has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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