The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 160 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mister Booking shines .
Preno shines in ease of use and customer support , with exclusive features like Payment processing and Guest profiles.
Side-by-side ratings based on 160 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 160 |
After analyzing 160 verified reviews, Mister Booking users most value its , while Preno users highlight user-friendly interface, customer support, channel management. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Support
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Channel Management
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Reporting and Analytics
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Reporting and Analytics
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Mobile Application
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Mister Booking |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #13 80 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #32 15 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #39 0 reviews |
By Property Type
| Segment | Mister Booking |
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| Boutique ▾ | — | #14 65 reviews |
| Luxury ▾ | — | #12 53 reviews |
| Branded / Chain ▾ | — | #21 17 reviews |
| Extended Stay ▾ | — | #8 26 reviews |
By Region
| Segment | Mister Booking |
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| North America ▾ | — | #27 7 reviews |
| Europe ▾ | — | #25 13 reviews |
| Asia Pacific | — | #20 3 reviews |
| Middle East | — | #13 2 reviews |
When choosing a property management system, your hotel needs a solution that streamlines reservations, minimizes errors, and integrates well with existing tools. Mister Booking and Preno both aim to serve this purpose but diverge significantly in their offerings, support, and market presence. Mister Booking, with no recent reviews and a low overall rating, falls short in user satisfaction, while Preno boasts a high review count, recent positive feedback, and a strong reputation. Which system truly fits your hotel’s needs?
Both Mister Booking and Preno are designed to manage hotel operations, but their scope and current market confidence differ. Mister Booking presents itself as an all-in-one PMS but suffers from a total lack of recent reviews, leaving its reliability and user experience unverified. Preno, on the other hand, has 144 reviews—most recent—and a high NPS score of 9.53/10, indicating strong customer satisfaction.
While Mister Booking claims to simplify booking management and real-time updates, the absence of updated user feedback makes it difficult to assess its actual performance. Preno’s latest reviews highlight its ease of use, seamless integration with tools like Xero and SiteMinder, and dedicated support, making it a more reliable choice. Do you want to bet on an untested system or go with proven user satisfaction?
If your hotel requires an intuitive, cloud-based PMS with integrated channel management, billing, and guest communication, Preno is the clear choice. Its 4.73/5 rating from 144 reviews and recent positive feedback make it suitable for mid-sized hotels, boutique properties, and motivated hoteliers seeking efficiency.
If your hotel specifically needs a system with a broad scope but less emphasis on recent performance or reviews, Mister Booking might seem appealing. However, given its zero reviews and poor rating, it’s unlikely to meet the expectations of hotels that value proven support and reliable features. For hotels seeking certainty and features proven in the market, Preno remains the better pick.
Preno excels in user experience, earning a 4.78/5 rating based on recent reviews that praise its intuitive interface and straightforward setup. Customers highlight how quickly staff can adapt, reducing onboarding time and training costs. Its cloud-based architecture and mobile app further streamline daily tasks for your team.
Mister Booking, with a 0/5 score and no recent reviews, provides no credible data on usability. Its lack of user feedback suggests potential usability issues or untested deployment. Edge: Preno.
Preno offers 30 distinct features—including integrated channel management, guest CRM, revenue management, online support, and automation tools—that Mister Booking does not list or appear to provide. Features like real-time status updates, automated night audits, and a native booking engine make Preno a comprehensive solution.
Mister Booking, with no unique features documented, seems to lack the breadth and depth that modern hotel operators expect. This significant feature gap puts Preno ahead for hotels seeking a feature-rich, adaptable platform. Edge: Preno.
Preno’s support scores an impressive 4.8/5, with recent reviews emphasizing their fast response times and helpful staff. Hoteliers mention how Preno’s support team guides them through onboarding and upgrades, making implementation less daunting.
Mister Booking’s support details are nonexistent, and with no recent reviews, it’s impossible to verify if its support meets industry standards. Given the importance of reliable support in PMS selection, Preno clearly has the edge here.
Preno boasts 17 verified integrations, including popular tools like Xero, SiteMinder, Revinate, TrustYou, and HelloShift. These integrations facilitate smoother operations across accounting, channel management, reputation, and guest communication.
Mister Booking has no verified partners, limiting its connectivity options and potential for automation. In today’s multi-tool environment, Preno’s extensive integrations are critical for operational efficiency. Edge: Preno.
Preno’s reviews consistently praise its ease of use, support, and feature set, with a 4.73/5 rating and recent feedback confirming satisfaction across segments like boutique hotels and motels. Its NPS score of 9.53/10 underscores its high recommendation rate.
Mister Booking’s zero reviews and 0/5 rating place it well below market expectations, making it an unreliable choice based on current user sentiment. Hoteliers prioritize proven, positively reviewed systems—Preno fulfills this need. Edge: Preno.
Mister Booking’s pricing details are unavailable, suggesting a lack of transparency or potentially an unestablished pricing model. Preno charges $800 monthly, a standard SaaS fee reflecting its comprehensive features.
While Mister Booking’s unclear costs raise questions, Preno’s transparent pricing aligns with its market presence and feature set, providing predictable operational budgeting. For clarity and value, Preno’s pricing model is preferable.
Not ideal if:
Given the lack of recent reviews, Mister Booking is not recommended for most hotels seeking stability.
Not ideal if:
Preno’s rich feature set and high customer satisfaction make it suitable for most hotel types that value integration and user-friendly interfaces.
The core difference between Preno and Mister Booking is proven performance and customer satisfaction. Preno’s extensive recent reviews, high ratings, and feature set position it as the more reliable, well-supported choice for contemporary hotels.
If your hotel needs a scalable, feature-rich PMS with proven user satisfaction, go with Preno. Its integrations, support, and ease of use are documented and highly rated, making it a safe investment.
Choose Mister Booking only if you are willing to risk unverified performance or are exploring basic booking management without immediate need for advanced features or integrations. Given its lack of recent reviews and zero verified partnerships, it’s unlikely to meet modern hotel operational demands.
In summary, for hotels that want confidence, support, and a comprehensive feature suite, Preno is the clear winner. Mister Booking may appeal to very small or experimental properties, but its untested status makes it less suitable for most hotels today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Mister Booking |
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| Starting Price | — | From $800/mo |
According to HTR's product database, Mister Booking and Preno share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Mister Booking |
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| Calendar view | ||
| Centralized user & role management | ||
| Custom rates | ||
| Direct billing | ||
| Online 24/7 support | ||
| Payment processing |
Showing top differences. 18 more features differ between these products.
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mister Booking and Preno share many core Property Management Systems features, but each has unique capabilities. Mister Booking offers 0 verified integration partners, while Preno offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mister Booking: No. Preno: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mister Booking has an HT Score of 0 and Preno has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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